Udendørs pool, liggestole
Tjek tilgængelighed

Anmeldelser af Lancaster Bangkok

5 out of 5
Lancaster Bangkok
1777 New Phetchaburi Road, Bangkok

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 765 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 171 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 45 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 1006 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Kristian

Rejste med familie
Synes ikke om: Rengøring, service og personale
Hvordan kunne dette hotel få 5 stjerner? Max 3
Øv, ikke den forventet oplevelse. Familievenligt var det bestemt ikke (skidt service), værelserne af ældre dato og placeringen kedelig. Personalet i fitness var uvenligt og sagde vores børn ikke måtte være der - tiltrods for at vi var de eneste der. Personalet havde åbenlyst og på en utaknemlig og kalkulerende måde - en forventning og klart flere drikke penge end vi normalt giver på 5-stjernet hoteller. Der var stillet frugt ved ankomst, hvilket naturligvis er et plus. Men rengøringen havde ikke fjernet maden de efterfølgende dage - gammelt frugt, havde de forventet vi ville spise det? Pænt stort værelse dog, og god service ved poolen.
Overnattede 2 nætter i oktober 2023
Svar fra Martin Hurley den 15. nov. 2023
Dear Mr.Kristian,Thank you for posting a review and I hope your inconveniences were not too much of an issue during your stay. It is our firm belief that a gym is not a safe place for children to play in, due to the accessibility of heavy weights and fitness equipment. Please believe me that the team were not being unfriendly, they were being considerate to our health and safety standards. Please feel free to contact directly if you would like to discuss further.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Høfligt og venligt personale
Overnattede 1 nat i august 2022
Svar fra Martin Hurley den 8. aug. 2022
Dear Guest, Thank you for the wonderful feedback. The team appreciate your kind words and we look forward to welcoming you back. Best regards, Martin Hurley General Manager Lancaster Bangkok

10/10 Fremragende

Maria

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing!
Absolutely amazing service. The staff was super helpful and always ready to guide you. Whatever you needed, they could provide you with. Rooms are super nice and cozy. The pool has an amazing view, especially in the evening. Going back there again soon, and I can’t wait.
Overnattede 2 nætter i maj 2022
Svar fra Martin Hurley den 22. maj 2022
Dear Maria, Thank you for your fantastic review of Lancaster Bangkok. I was pleased to read that you enjoyed your stay with us, and even more pleased to see your comments regarding our friendly and helpful team. Best regards, Martin Hurley General Manager Lancaster Bangkok

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vi boede på dette hotel i Bangkok i 2 overnatninger. Fint hotel at vente på testsvar. Venligt personale og fin lokation. Var nemt at komme rundt til forskellige seværdigheder og 15 min i tuk tuk til MBK.
Overnattede 3 nætter i januar 2022
Svar fra Martin Hurley den 25. jan. 2022
Dear Valued Guest, I am happy to hear that you enjoyed your stay with us and you were able to find your way around the city from our great location. Best regards, Martin Hurley General Manager Lancaster Bangkok

6/10 Okay

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Manglende oplysninger
Rigtig fint hotel til prisen, dog var “high bar” lukket, hvilket der intet stod om på hotels, ved ikke om det var hotellet eller hotels der ikke har valgt at oplyse om dette, men det havde været afgørende. Morgenmaden var super
Overnattede 1 nat i december 2021
Svar fra Martin Hurley den 25. jan. 2022
Dear Morten, I am so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Best regards, Martin Hurley General Manager Lancaster Bangkok

6/10 Okay

Jan

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Der var meget støj fra gaden og aircondition seiv på lav styrke.
Overnattede 1 nat i november 2021
Svar fra Martin Hurley den 25. jan. 2022
Dear Jan, Please accept my apology for any noise issues, and I do hope you gave us the opportunity to rectify and address the issue. Best regards, Martin Hurley General Manager Lancaster Bangkok

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Stayed here for a night and loved it. The bathroom was really cool and the room was very nice and big. The breakfast was one of the best I have had. Would stay here again!
Overnattede 1 nat i marts 2020
Svar fra GM den 19. mar. 2020
Dear Guest, Thank you for your amazing review of Lancaster Bangkok. I'm delighted to read how much you enjoyed your room and our sumptuous breakfast. We look forward to your return. Best wishes, Martin Hurley General Manager Lancaster Bangkok

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt spa, fitness og morgenmad
Perfekt femstjernet hotel.
Overnattede 1 nat i januar 2020
Svar fra GM den 27. jan. 2020
Dear Søren, Thank you for judging us to be the perfect 5 stars hotel. I'm glad that you enjoyed your time with us and we sincerely look forward to welcoming you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

10/10 Fremragende

Lykke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Er rigtig dejligt hotel med skønt værelse, for lidt solsengen , men ellers god pool. Tæt på tog til lufthavn.
Overnattede 1 nat i januar 2020
Svar fra GM den 23. jan. 2020
Dear Lykke, Thank you for your review of Lancaster Bangkok. I'm happy to read that you enjoyed your spacious room, our modern gym facilities, and our great location. We look forward to welcoming you back. Best wishes, Martin Hurley General Manager Lancaster Bangkok

10/10 Fremragende

Yaowaluk

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2020
Svar fra GM den 22. jan. 2020
Dear Yaowaluk, Thank you for your review of Lancaster Bangkok. We look forward to welcoming you back. Best wishes, Martin Hurley General Manager Lancaster Bangkok

10/10 Fremragende

Phillip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2020
Svar fra GM den 31. jan. 2020
Dear Phillip, Thank you for your review. We hope to see you back at Lancaster Bangkok again soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

10/10 Fremragende

Jakob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect Hotel
Fantastic Hotel. Cheap price for 5 star service. I have stayed at almost all 5 star hotels in Bkk. This hotel is in the high end of my top 3
Overnattede 1 nat i oktober 2019
Svar fra GM den 30. okt. 2019
Dear Jakob, Thank you for your kind review of Lancaster Bangkok. I'm pleased to read how much you enjoyed your stay and the levels of service provided by the team. We look forward to welcoming you back soon. Best wishes, Martin Hurley General Manager Lancaster Bangkok

10/10 Fremragende

Christian Kamp

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk
Ingenting at klage over - alt var helt i top. Kan klart anbefales :)
Overnattede 1 nat i september 2018
Svar fra GM den 6. sep. 2018
Dear Christian, Thank you for your fantastic review of Lancaster Bangkok, I'm pleased that you enjoyed your stay and look forward to your return. Best wishes, Martin Hurley General Manager Lancaster Bangkok

10/10 Fremragende

William, Rexburg

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding in every way. Would definitely recommend.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Stefan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tolles Hotel
Overnattede 1 nat i maj 2024
Svar fra Martin Hurley den 24. maj 2024
Dear Mr. Stefan, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was quiet nice pool, great facilities, especially the spa wonderful massages very kind staff
Overnattede 3 nætter i maj 2024
Svar fra Martin Hurley den 24. maj 2024
Dear Mr.Joseph, I’m delighted to read how much you enjoyed our spa and service levels. We look forward to your return to Lancaster Bangkok.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel is amazing ! Everything is so nice about this hotel . Food places and shopping places are accessible. I don’t recommend it enough staying at this hotel while visiting Bangkok
Overnattede 3 nætter i maj 2024
Svar fra Martin Hurley den 24. maj 2024
Dear Mr.Paul, Thank you for the wonderful feedback. We are thrilled to hear that you found your stay to be incredible. Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

8/10 Udmærket

Dana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice rooms for affordable prices. Spa was accommodating and friendly. Front desk was not so friendly . Limited English
Overnattede 4 nætter i maj 2024

8/10 Udmærket

kaori

Synes godt om: Service og personale
Overnattede 5 nætter i maj 2024
Svar fra Martin Hurley den 24. maj 2024
Dear Mr.Kaori, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Chinh, Longmont

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect, every single detail is taken into account and you stay in Bangkok with all the luxury but at a reasonable pric
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Jatin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property - close to many things
Overnattede 2 nætter i maj 2024
Svar fra Martin Hurley den 14. maj 2024
Dear Mr. Jatin, Thank you for your review of Lancaster Bangkok. I’m glad to read that your stay was good and that the location worked for you. Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

8/10 Udmærket

Thu

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, quiet. Staff friendly Good service
Overnattede 4 nætter i maj 2024
Svar fra Martin Hurley den 14. maj 2024
Dear Mr. Thu, I’m pleased you enjoyed your stay and the levels of service provided. Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Martin Hurley den 24. maj 2024
Dear Mr. Andrew, We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

HITOMI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Martin Hurley den 8. maj 2024
Dear Mr. Hitomi, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Ainsa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel!
Overnattede 4 nætter i april 2024
Svar fra Martin Hurley den 8. maj 2024
Dear Ms. Ainsa, We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

william

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it's nice, clean and quiet, closed to transportation. I stayed here for 7 nights, like it. staff are friendly.
Overnattede 7 nætter i april 2024
Svar fra Martin Hurley den 2. maj 2024
Dear Mr. William, I’m glad to read that your enjoyed your stay with us and that the location worked for you. Thank you for recognising the service levels of our team members. We look forward to welcoming you back to Lancaster Bangkok.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Anita

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, friendly staff, excellent breakfast and even had gluten free bread and pancakes upon request which was appreciated. Pool area could have been better but otherwise a great stay, close by the station too!
Overnattede 4 nætter i april 2024
Svar fra Martin Hurley den 26. apr. 2024
Dear Ms. Anita, Thank you for your fantastic review of Lancaster Bangkok. I was pleased to read that you enjoyed your stay with us, and even more pleased to see your comments regarding our friendly and helpful team. Please let us know how our pool area could have been better, we are always happy to receive specific feedback.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

6/10 Okay

Takashi

Overnattede 3 nætter i april 2024
Svar fra Martin Hurley den 8. maj 2024
Dear Mr. Takashi, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

8/10 Udmærket

RICHARD

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024
Svar fra Martin Hurley den 22. apr. 2024
Dear Mr. Richard, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Sherida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Martin Hurley den 22. apr. 2024
Dear Ms. Sherida, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Frank

This is one of the hotel in Bkk that I discover and stay there for 4 times so far. The hotel is not locate in one of the tourist spots. But once you know how to get around, it is very convenient. I love all the hotel staffs, they were all helpful and nice. The room attendant is definitely precious. She did my room spotlessly every day with a big smile. Room amenities is also great. I stay in numerous hotel in Bangkok and this is my new favorite.
Overnattede 3 nætter i april 2024
Svar fra Martin Hurley den 26. apr. 2024
Dear Mr. Frank, Thank you very much for your return, We are thrilled to read you enjoyed us just as much on the fourth visit to Lancaster Bangkok. We do look forward to welcoming you back for a longer stay in the near future.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

8/10 Udmærket

Sai Ho

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, warm staff and good room size. Grab or Taxi was my original plan of my booking because location not near shopping mall and BTS station was realized before, so the room price is acceptable and good value for us. However, a bible was found and sleeping was not well for 2-nights stay. Hope there was no special things happened in the room before.
Overnattede 2 nætter i april 2024
Svar fra Martin Hurley den 22. apr. 2024
Dear Mr. Sai Ho, Thank you for posting a review. We provide a Gideons bible in every room, I’m sorry if this caused you to lose sleep – we would be happy to carefully remove it on request. I’m quite sure that the presence of a book in your room hasn’t caused any issues previously.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was always available and very attentive. The location is centralized between the airport and the mall areas/temples. It's a great place to stay if you can.
Overnattede 3 nætter i marts 2024
Svar fra Martin Hurley den 10. apr. 2024
Dear Mr. Anthony, We are all very happy that you liked our location but particularly that you enjoyed the service our staff have provided.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Supatthra

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were wonderful and the room was beautiful.
Overnattede 2 nætter i marts 2024
Svar fra Martin Hurley den 10. apr. 2024
Dear Khun Supatthra, The team appreciate your kind words and we look forward to welcoming you back.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

8/10 Udmærket

Tatsuya

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a good hotel.
Overnattede 5 nætter i marts 2024
Svar fra Martin Hurley den 2. apr. 2024
Dear Mr. Tatsuya, We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

NEIL

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Martin Hurley den 29. mar. 2024
Dear Mr. Neil, We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Mahbubur

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is now my favourite hotel. I stayed in a premium suite. Everyday was a pleasure I wish I stayed longer. The staff are friendly and helpful. The food is excellent. The hotel is excellent
Overnattede 6 nætter i marts 2024
Svar fra Martin Hurley den 28. mar. 2024
Dear Mr. Mahbbur, What a pleasure it was to read. Thank you for acknowledging the effort that goes into making a memorable stay.

10/10 Fremragende

Isa

Overnattede 3 nætter i marts 2024
Svar fra Martin Hurley den 22. apr. 2024
Dear Ms. Isa, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A very good stay and extended 3 times. Staffs are accommodating and the room attendant did an excellent job. Overall, it a nice hotel and once you get used to the location, it’s actually quite convenient. Already booked for another stay next month.
Overnattede 7 nætter i marts 2024
Svar fra Martin Hurley den 29. mar. 2024
Dear Mr. Frank, Thank you for your review of Lancaster Bangkok, it's great to read so many positive comments. I'm delighted that you would return to the hotel, but feel free to let me know what more we could have done to improve your stay. We look forward to your return.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Marc, St Louis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Martin Hurley den 28. mar. 2024
Dear Mr. Marc, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

8/10 Udmærket

Juuso

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It's a fine establishment but the room felt a little musty.
Overnattede 4 nætter i marts 2024
Svar fra Martin Hurley den 29. mar. 2024
Dear Mr. Juuso, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further, please feel free to contact directly.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Marissa

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very helpful and friendly. We loved having the metro nearby. The pool was nice for the kids and the gym facilities were beautiful. It was a perfect set up for a family with 2 bedrooms/2 baths.
Overnattede 3 nætter i marts 2024
Svar fra Martin Hurley den 21. mar. 2024
Dear Ms.Marissa, I'm pleased to see that you enjoyed your family room, very convenient for families with children. Your kind praises about our helpful and friendly team are sincerely appreciated and will be shared with the team, we know they will be delighted!Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Ricardo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy hermosa propiedad
Overnattede 3 nætter i marts 2024
Svar fra Martin Hurley den 21. mar. 2024
Dear Mr. Ricardo, We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Martin Hurley den 2. apr. 2024
Dear Mr. Frank, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Ricardo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es una excelente propiedad, el personal es muy amable y atentos a la hora de realizar el servicio.
Overnattede 3 nætter i marts 2024
Svar fra Martin Hurley den 21. mar. 2024
Dear Mr. Ricardo, The team appreciate your kind words and we look forward to welcoming you back.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Martin Hurley den 2. apr. 2024
Dear Mr. Frank,We appreciate your generous feedback and hope to see you again.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

aurélie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super hôtel, propre, confortable, très bien équipé, accueillant, proche du métro. Et on y mange très bien !
Overnattede 1 nat i marts 2024
Svar fra Martin Hurley den 21. mar. 2024
Dear Ms. Aurelie, We are glad that we were able to make your visit comfortable and convenient. Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Kimiko

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
3泊した内の3泊目のアメニティなどの補充が不足していた。 部屋に蚊がいた。 アメニティ類の香りがもう少し女性でも使えそうな香りだと良いと思う。 ホテルのお部屋とかは広かったので満足しました!
Overnattede 3 nætter i marts 2024
Svar fra Martin Hurley den 21. mar. 2024
Dear Ms. Kimiko, We always aim to deliver a great experience, I am sorry that you didn’t find our gender neutral amenities feminine enough. Thank you for taking the time to bring this to our attention, we will note your feedback.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Alla, Beverly Hills

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Martin Hurley den 21. mar. 2024
Dear Mr. Alla, I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok

10/10 Fremragende

Frank, Toronto

Overnattede 5 nætter i marts 2024
Svar fra Martin Hurley den 2. apr. 2024
Dear Mr. Frank,Best regards,Martin HurleyGeneral ManagerLancaster Bangkok