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Anmeldelser af Best Western Bandera Suites & Saloon

2.5 out of 5
Best Western Bandera Suites & Saloon
711 MAIN STREET, Bandera, TX

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 129 af i alt 203 anmeldelser" "
Bedømmelse på 8 − Udmærket. 39 af i alt 203 anmeldelser" "
Bedømmelse på 6 − Okay. 17 af i alt 203 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 203 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 203 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Nicholas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed at this hotel for 1 night when travelling Texas. I selected the hotel due to its reviews indicating it was the best in the area and it didn’t disappoint. The hotel was overall very good. The location of the hotel is bang in the centre of Bandera, which is a small Texan ‘Wild West’ style town. There’s plenty of bars and restaurants to cater for everyone’s needs. Everything is walkable from the hotel itself. The staff at the hotel were excellent. They were friendly and helpful upon check-in and the breakfast lady was lovely in the morning during breakfast. The staff are a credit to the hotel. The breakfast exceeded expectations for a free breakfast. There was ample choice and it was good. The room was large, spacious and clean. The rooms appeared to be done up to a good standard and included all amenities you’d like. My only negative to the hotel was the air-con machine. It was located so close to the bed, that it had to be switched off as it made you too cold, but then the room got warm, so it was needed, so we had to keep switching it on and off throughout the night. Overall we had a very good stay and I’d recommend the hotel and happily stay again.
Overnattede 1 nat i april 2024

10/10 Fremragende

Ronald L.

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fairly new hotel in Bandera on Main street close to restaurants and entertainment
Overnattede 2 nætter i april 2024
Svar fra Sarah Anders Front Office Manager den 30. apr. 2024
Wow, thank you for taking the time to leave us a review about your recent stay with us here at the beautiful Best Western in Bandera, TX. Thank you for being our recent guest, we hope your travels bring you back to the area again soon because we would love to have you as our guest again!

2/10 Forfærdeligt

Smith

Rejste med familie
Our room was over a bar that played loud music until 2 A.M. Staff was nice enough to allow us to cancel our second night there.
Overnattede 2 nætter i april 2024
Svar fra Sarah Anders Front Office Manager den 10. apr. 2024
Thank you for your recent stay with us and for leaving a guest review. We do apologize about the local noise and for any challenges this may have cause for you. We do hope you come back in the near future so we an provide you with a stay you deserve. Thank you again for being your recent guest!

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
On the main strip.
Overnattede 1 nat i marts 2024
Svar fra Cori Reid General Manager den 25. mar. 2024
Thank you for being our recent guest and for leaving us a review. Yes, we love the fact we ware right off the main strip and close to all the action and food. We hope to have you as our guest again soon should your travels bring you back to the area.

10/10 Fremragende

JERRY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Cori Reid General Manager den 25. mar. 2024
Thank you Jerry, for being our recent guest and for taking the time to let us know how your stay was. We hope you travels bring you back to the beautiful Bandera, TX, because we would love you as our guest again.

10/10 Fremragende

teresinha

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent customer service, hotel is near everything.
Overnattede 1 nat i marts 2024
Svar fra Cori Reid General Manager den 22. mar. 2024
Wow, thank you for leaving us an amazing guest review and for being our recent guest. We will share with our team your review to let them know how they are doing. We hope your travels bring you back to the area again soon.

4/10 Dårligt

James

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The toilet and bath area is open to the rest of the room with no door between the toilet, sink, shower and foier. The room temp cannot be set below 66 degrees for sleeping, but no matter because the HVAC goes into energy efficient mode at night so the aircondition stops working anyway. The actual room temp never went below 70. The room was too cool to have just the sheet and to warm for the heavy blanket they provide. The room became stuffy and uncomfortable. We also had reservations for a stay three days later but canceled them.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Laura

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
we arrived very early in the morning and staff was very helpful and courtesy.
Overnattede 3 nætter i februar 2024
Svar fra Cori Reid General Manager den 27. feb. 2024
Thank you Laura for leaving us a fantastic review about your recent stay with us. We are always happy to hear that our staff were very helpful and courtesy. We will be sharing your review with the team to let them know how they are doing. Thank you for being our guest and we hope your travels bring you back to the area again.

10/10 Fremragende

Samantha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were very impressed with our stay here. The rooms were beautiful and spacious. Staff was friendly, breakfast was delicious. It's PERFECT walking distance from everything we needed which made for a fantastic night. Our only complaint was that we were right above the bar playing loud music. It wasn't really a nuisance, just an observation. The next day happened to be garbage day, and that was a little loud to wake up to. Otherwise, we would ABSOLUTELY recommend staying (and will likely come back again ourselves!)
Overnattede 1 nat i januar 2024

10/10 Fremragende

Peggy

Overnattede 3 nætter i januar 2024

10/10 Fremragende

cheryl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stayed over New Years. What a great place. Shopping and dining near by. Very friendly staff.
Overnattede 1 nat i januar 2024
Svar fra Sarah Anders Front Office Manager den 3. jan. 2024
Thank you for the kind words about our hotel and staff. Your satisfaction is our highest priority, and we are delighted that you enjoyed your visit here at the Best Western in Bandera, Texas. Thank you again for giving us an excellent rating. We hope your travels brings you back to the area soon.

4/10 Dårligt

Judy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Never Again
The hotel looks great and is in a great location. The water pressure in the shower is no more than a dribble and the walls are so thin, I could hear every word from the conversations next door. The breakfast was awful, as well. The staff was very friendly.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Josh

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well worth the money even at full price. Be sure to get up early and take advantage of the breakfast.
Overnattede 1 nat i december 2023
Svar fra Sarah Anders Front Office Manager den 2. jan. 2024
Thank you for taking the time to leave us a guest review about your recent stay with us here at the Best Western in Bandera, Texas. We are glad that breakfast was good and we are well worth the price even at full price. We hope your travels brings you back this way soon.

10/10 Fremragende

Chris

Rejste med familie
Friendly and helpful staff
Overnattede 1 nat i december 2023
Svar fra Cori Reid General Manager den 21. dec. 2023
Thank you for taking the time to leave us a review about your recent stay with us here at the beautiful Best Western in Bandera TX. We hope your travels bring you back to the area again soon, because we would love to have you as our guest again.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Cori Reid General Manager den 21. dec. 2023
Thank you Michael for taking the time to fill out the guest survey and letting us know how your recent stay with us was. We hope to see you again soon, should your travels bring you to the area in the near future.

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

6/10 Okay

richard

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The only major building in Bandera that’s been built in the last 100 yrs, really. It’s still the scruffy, dusty, authentic small town that it was when I was last here 20 yrs ago. The hotel has really large rooms, but are a bit stark, and have no carpets on the floor. They haven’t been thought out, as there are spaces where furniture should be. Breakfast was excellent and the staff were welcoming. The hotel sits on a very busy, very noisy road. The balconies are at the front but the noise would make it impossible to sit there. The parking is at the back, and why they didn’t build the hotel where the car park is, and put the car park at the front defeats me. It would have helped the noise problem. There is a hotel bar at one end of the building, and a commercial bar at the other. On one of my two nights the music kept me awake until just before midnight. Nice enough, but don’t get a room with a balcony, and don’t get a room at the ends of the building because of the two bars
Overnattede 2 nætter i november 2023

10/10 Fremragende

Aida

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super nice
Overnattede 2 nætter i november 2023

10/10 Fremragende

Krishna

Overnattede 1 nat i november 2023
Svar fra Cori Reid General Manager den 21. dec. 2023
Thank you for being our recent guest and leaving us a review about your stay with us. We love to hear when our guest enjoy their stay and we hope to have you as our guest again in the near future.

10/10 Fremragende

Dennis

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Cori Reid General Manager den 24. nov. 2023
Thank you for leaving us a review and for being our recent guest. We are happy to hear you enjoyed your stay with us, and we hope your travels bring you to the area again soon.

10/10 Fremragende

Crystal

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Love this town and love this hotel! Be advised that if you like a balcony room, partiers may be out late at night on weekends so it may be noisier. Not the hotels fault, just be aware when booking! If you want quiet, don’t book a balcony on Main Street! If there is a parade, a balcony would be an amazing place to be, though!
Overnattede 2 nætter i november 2023
Svar fra Cori Reid General Manager den 21. nov. 2023
Thank you Crystal for leaving us a review about your recent stay with us. Thank you for providing feed back and advice on staying with us here at the beautiful Best Western in Bandera, TX. We are thrilled to hear that you love this town and our hotel. We would love to have you as our guest again, if your travels bring you back to the area again soon.

2/10 Forfærdeligt

Matthew

Overnattede 1 nat i november 2023
Svar fra Sam den 15. dec. 2023
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

Gayle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel and staff r nice . Unfortunately there is a bar connected to it. The bar stays open till 2 am and the music is so loud it was vibrating the whole hotel. When we called and asked they said they cud give us earplugs :(. Pretty silly stuff. Would not stay there again.
Overnattede 1 nat i oktober 2023
Svar fra Cori Reid General Manager den 18. okt. 2023
Dear Gayle, Thank you for being our recent guest and for taking the time to leave us a review. We regret to hear that you will not be staying with us again. We apologize for the noise challenge that you had to endure during your stay with us. However we are happy to hear that our staff were nice and attempted to help with the noise factor while being sold out and not having other options available to accommodate you. We do hope that if your travels bring you to the area again soon that you will give us a second chance to change your mind about us. We would love to have the opportunity to provide you with a stay that you deserve.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Max

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good times
Great hotel awesome experience would highly recommend
Overnattede 2 nætter i september 2023

10/10 Fremragende

Brittanie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a beautiful hotel!
Overnattede 1 nat i september 2023

10/10 Fremragende

Tammy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Adam checked us in. He gave us several options in the area for food. He also was our bartender the night we got in and was super nice and always made sure we had everything we needeed
Overnattede 3 nætter i september 2023

10/10 Fremragende

Bobby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice property. Our room was spacious, clean and comfortable. The staff was very helpful and the breakfast was tasty and filling. Great location in the middle of town.
Overnattede 1 nat i august 2023

10/10 Fremragende

Charles

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was excellent
Overnattede 2 nætter i august 2023

10/10 Fremragende

Lonnie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is great and the rooms are very spacious, clean, neat and priced right. This is my second time staying there. I would have given it a giant 5 stars but at least 2, if not 3 rooms above us were having a big party above us, then the next morning someone thought it would be funny to pull the fire alarm. I understand it is not the hotels fault that these things happen, but they should really walk the hallways every hour to curtail the mayhem.
Overnattede 1 nat i august 2023

6/10 Okay

Robin

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room was odd. You walked in and the bathroom was to the left open to the front door. There was a barn door from the entry to the living area but nothing to close the bathroom from the front door. Bathroom sink did not drain well. Shade on the left would not open and close. Door to balcony hard to open.
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Wout

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Mooie accomodatie, enkel vrij lawaaierig, maar dat wisten we op voorhand. Het duurde wel lang voor het ontbijt werd bijgevuld, dus was de keuze beperkt.

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale
Out of Town
Weather for the weekend was beautiful but our stay at the hotel was bad first TV was not working and No Internet what so working . People across were so very loud bottom line we did not like our stay Best Western Hotel .
Overnattede 2 nætter i juni 2023
Svar fra Cori Reid General Manager den 7. jul. 2023
Thank you for taking the time to leave us a review about your recent stay with us. We are sorry to hear that you endured TV, internet, and Noise challenges during your stay. We encourage all of our guest to notify front desk at the time a challenge arises, so we have the opportunity to fix the challenge while the guest are in house. We do have a front desk agent available 24 hours as well as a note card on the desk for a 1-800 number for help if the tv or internet challenges arise. We do apologize that you had to endure these challenges during your stay, this is not a usual guest experience. We hope that your travels bring you back to the area again soon, so that we can provide you with a better experience to change your mind about us.

10/10 Fremragende

Joni

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Large, clean modern room and very nice staff! If there had been a swimming pool it would have been a perfect stay.
Overnattede 1 nat i juni 2023

10/10 Fremragende

Robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023

10/10 Fremragende

Virginia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023

8/10 Udmærket

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
2 Queen room was larger than most hotel rooms. We enjoyed our stay. The hotel was extremely clean, staff is very friendly and helpful. It's difficult to find parking sometimes. The bathroom situation is odd, bathroom & shower lack privacy when members of your family need to enter/exit the room, the design just wasn't a good idea. Wish the hotel had a pool, but the cleanliness, oversized rooms and location make up for other wishes.
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Jazmin

Overnattede 1 nat i juni 2023

10/10 Fremragende

Eduardo

Overnattede 1 nat i juni 2023

10/10 Fremragende

Robert A.

Overnattede 1 nat i juni 2023

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place Bandera
Really loved the room with balcony.
Overnattede 1 nat i juni 2023

10/10 Fremragende

Xenia

Overnattede 1 nat i juni 2023

6/10 Okay

lacey

Overnattede 1 nat i maj 2023

6/10 Okay

Sandy

Rejste med partner
Synes godt om: Rengøring, service og personale
I was surprised the front opened into the bathroom and was only separated by a loud, not working too well, sliding barn door into the sleeping area. Also the hot water never came on in the shower or lavatory. Only luke warm to cool
Overnattede 1 nat i maj 2023

10/10 Fremragende

Jean-Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bon choix
Personnel tres sympa et ouvert. Quelques odeurs de cuisine dans les escaliers et l'ascenseur. Mais le bar est très sympa et l'environnement agreable.
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Donna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff makes this stay worthwhile. Everyone was super pleasant and the hotel was clean and relatively quiet. The only thing I did find lacking was the quality of their coffee in the morning. This was easily remedied by the shop next store but is the only thing missing from an otherwise great stay. :)
Overnattede 1 nat i april 2023

10/10 Fremragende

Gary

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The most friendly staff imaginable.
Overnattede 1 nat i april 2023

8/10 Udmærket

Ryan

Overnattede 1 nat i april 2023

10/10 Fremragende

G Brent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
YeeHaw!!
Hotel in a smallish rural town so not expecting anything more than OK. But this place was a real treat. Modern super clean rooms, great staff, good breakfast and convenient parking. Throw in a fun cowboy town - couldn’t ask for more.
Overnattede 1 nat i april 2023

10/10 Fremragende

THOMAS, RICHMOND

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is absolutely the best place in Bandera. It's located right on Main St, adjacent to restaurants, Dollar Store, gas and convince stores, and has an on-site bar. The rooms are spacious, clean, well equipped, quiet, and comfortable. Everything works as intended and the multiple USB charging ports around the room are really coinvent. The on-site gym is very well equipped and everything works as entended. And the big plus is the very complete hot breakfast buffet offering freshly made entrees. I have stayed at this location before, and will again.
Overnattede 2 nætter i april 2023