Hoteller nær Ballajá Barracks

"Super friendly staff, had great stay love the ambiance! The location is ideal for exploring San Juan too."

"I had a wonderful stay at this hotel. From the moment we arrived, the staff made us feel welcome. George was especially helpful, and the front desk team was always polite, accommodating, and professional. We were celebrating my best friend’s birthday, and the hotel surprised her with a bottle of champagne and a thoughtful handwritten note. It was such a kind gesture that made our stay even more special. My favorite part of the hotel was the rooftop pool and hot tub overlooking Old San Juan....

"Villa Herencia har en fantastisk atmosfære. Det er som at træde ind i et privat hjem og personalet er meget imødekommende og hjælpsomme. Vi havde et super dejligt og rent værelse med direkte adgang til tagterrassen og godt vi kan lide katte. Der var besøg af gadekatte fra det nærliggende torv og det kunne man lugte. Møbler og andet inventar på terrassen er meget slidt og nusset. Vi vil dog uden tvivl vælge hotellet, når vi næste gang kommer til San Juan. Det ligger meget centralt i den gamle...

"Great location in Old town. Great service from friendly staff. Would definitely stay here again! "

"Everything was really nice. Special shout out to Jean Carlos for excellent and professional care."

"Everything was great ,thank you!"

"Staff was attentive and super kind. The only issue we had was the water pressure on our room would go in and out and the hot water took a while. We made it work and didn’t mind since the hotel was great overall."

"Even though self check in, just was very responsive and accommodating!"

"It was really clean and good amenities"

"All services were great with the exception of being able to reach housekeeping from 8am-12pm. This is a great location if you plan on staying in old San Juan which is near the beaches, La placita, great restaurant, and much more. Staff were also great, friendly, and helpful."

"Staff was professional and helpful - kitchenette was great with lots of ice, water and coffee. Appreciated beach towels for guest use and sunscreen. Bathroom was ok - could use some upgrades. Room cleanliness ok as well. Unfortunately, you could hear EVERYTHING through the walls and door to our room(large gapped opening at bottom of door). Guests were extremely loud- sitting in lobby area late at night- you could easily hear full conversations through walls. No management at front desk...

"Muy buena ubicación dentro del viejo San Juan"

"Værelset var fint og rent, men ikke noget særligt. Det fungerede fint med kode til fordør og nøgleboks ved dør til værelse."

"Dead larvae on the floor, damp stains that look like mold on walls and ceilings, a sofa with stains of what I hope is chocolate, used toilet paper under the bed, hair everywhere, including in the “clean” bed linen, and dust and sand all over the floor. The shower had no drain cover, and the shower curtain was dirty. Overall extremely filthy, unhygienic, and unwelcoming. I have stayed in many places across Asia, Africa, and South America, and this is without doubt the dirtiest place I have ever...

"Great room. Great staff. AC amazing. Shower amazing. Parking garage legit around the corner. Food everywhere. Dos lobos (empanadas and bar) next door amazing and perfect spot! So close to bars. Would def recommend and stay again!!"

"Desværre fik vi et værelse uden vinduer. Husk at spørge om det for det er et meget dyrt hotel."