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Anmeldelser af Austin Southpark Hotel

3.5 out of 5
Austin Southpark Hotel
4140 Governors Row, Austin, TX

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 468 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 229 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 124 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 99 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 83 af i alt 1003 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,4/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Elena

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy stay. Conveniently located, friendly staff and the hotel as we well as the property are clean and well-maintained in spite of the hotel being a bit outdated.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service was great, the pool and gym were clean and accessible, the room was very nice, but my only suggestion is there is a little bit of a cigarette smell or In the lobby area
Overnattede 1 nat i maj 2024

4/10 Dårligt

Revathy

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not clean and smells very bad in the hallway B'fast worthless for the money we pay and restaurants staffs more keen for the tips than service.
Overnattede 1 nat i maj 2024
Svar fra Thank You den 20. maj 2024
Dear Revathy,Thank you for choosing to stay with us and allowing us to serve you. We sincerely apologize for not meeting your expectation or ours during this visit. We hope to see you again soon so we can ensure 100% satisfaction. We wish you safe travels and be well.Adam W

2/10 Forfærdeligt

Elizabeth

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Our vehicle, along with several others, was broken into on the last night of our stay. Management did not seem to care. We had to drive home, over 1300 miles, with a smashed-out window. Their reaction led me to believe that this is a common occurrence. I will be looking into it because I feel they were negligent.
Overnattede 3 nætter i maj 2024
Svar fra Thank You den 16. maj 2024
Dear Elizabeth, Thank you for choosing to stay with us and allowing us to serve you. I sincerely apologize for this and understand your frustration and hope the staff was able to connect you with Austin Police Department to file a report. I know this is something no one traveling wants to experience, we have had no reports of break in up until this one and would love to assist in anyway we can to make this easier. Unfortunately on a hotel side we cannot assist in filing the report, again we sincerely apologize and understand the frustration during this.Please reach out to me directly if I can assist in anyway or get you a contact number if you would still like to file a police report through Austin Police department. Safe travels. Adam W

10/10 Fremragende

Tara

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay at
Overnattede 2 nætter i april 2024
Svar fra Thank You den 6. maj 2024
Dear Tara,Thank you for choosing to stay with us and allowing us to serve you. We hope to have you back again soon so we can once again surpass all expectations. Safe travels.Adam W

8/10 Udmærket

John

Overnattede 3 nætter i april 2024
Svar fra Thank You den 23. maj 2024
Dear John,Thank you for choosing to stay with us and allowing us to serve you. We hope to have you back soon so we can surpass all expectations on the next trip. Safe travels.Adam W

10/10 Fremragende

Arturo

Overnattede 3 nætter i marts 2024
Svar fra Thank You den 20. maj 2024
Dear Arturo,Thank you for choosing to stay with us and allowing us to host you. We hope to see you again soon and have a wonderful week! Adam W

10/10 Fremragende

Shannon, Jesup

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was nice and parking was widely available. The bathrooms, especially the shower were dark, not much light available.
Overnattede 4 nætter i april 2024
Svar fra Thank You den 29. apr. 2024
Dear Shannon,Thank you for choosing to stay with us and allowing us to serve you. We look forward to hosting you once again and hope to see you soon! Safe travels.Adam W

8/10 Udmærket

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
X
Overnattede 4 nætter i april 2024
Svar fra Thank You den 23. apr. 2024
Dear Lisa,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can ensure we not only meet your expectations but surpass them as well.Safe travels.Adam W

10/10 Fremragende

Oscar

Overnattede 2 nætter i april 2024
Svar fra Thank You den 12. maj 2024
Dear Oscar,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can once again surpass all expectations. Safe travels,Adam W

2/10 Forfærdeligt

Carla

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible communication
Overnattede 1 nat i april 2024
Svar fra Thank You den 16. apr. 2024
Dear Carla,Thank you for choosing to stay with us and allowing us to host you. We sincerely apologize for the lack of communication on your visit and know this is an isolated occurrence. We hope to have you back with us so we can ensure 100% satisfaction. Be well and safe travels.Adam W

4/10 Dårligt

Giselle

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The bathroom sink and tub didn’t drain. The room was not clean. Unfortunately the pictures online were deceiving, and the fridge in the room wasn’t working. The staff were friendly and the bar area was nice.
Overnattede 5 nætter i april 2024
Svar fra Property Management den 15. apr. 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

6/10 Okay

Lauren, Bend

Overnattede 2 nætter i april 2024
Svar fra Thank You den 6. maj 2024
Dear Lauren,Thank you for choosing to stay with us and allowing us to serve you. We hope to have you back again soon so we can not only meet your expectations but surpass them on the next visit. Safe travels.Adam W

10/10 Fremragende

Chad

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice little hotel
Overnattede 1 nat i april 2024
Svar fra Thank You den 15. apr. 2024
Dear Chad,Thank you for choosing to stay with us and allowing us to host you. We cannot wait to have you back and surpass all expectations once again! Safe travels.Adam W

10/10 Fremragende

Erica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cool pool and the furniture in the rooms was pretty dark sturdy wood
Overnattede 1 nat i april 2024
Svar fra Thank You den 11. apr. 2024
Dear Erica,Thank you for choosing to stay with us and allowing us to host you. We hope to see you once again in the near future so we can surpass all expectations again and again. Safe travels. Adam W

10/10 Fremragende

Brenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was beautifully kept and the staff was amazing. I have no complaints a lot this property. Several pools and even a heated one.
Overnattede 2 nætter i april 2024
Svar fra Thank You den 9. apr. 2024
Dear Brenda, Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can once again surpass all expectations. Safe travels.Adam W

10/10 Fremragende

Fernanda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location! Close to shops and downtown!
Overnattede 1 nat i april 2024
Svar fra Thank You den 8. apr. 2024
Dear Fernanda,Thank you for choosing to stay with us and allowing us to host you. We hope to see you again soon at the Austin Southpark Hotel and once again surpass all expectations. Safe travels,Adam W

6/10 Okay

Harry, New York

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Thank You den 3. apr. 2024
Dear Harry,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can surpass all expectations on the next visit since we fell short on this one. Safe travels and be well.Adam W

10/10 Fremragende

Gordon, THE WOODLANDS

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice older hotel. Freeway noise is present but acts light white noise for sleep. Close to my destinations.
Overnattede 1 nat i marts 2024
Svar fra Thank You den 27. mar. 2024
Dear Gordon,Thank you for choosing to stay with us and allowing us to host you. We hope to see you again soon so we can once again surpass all expectations. Safe travels and be well.Adam W

8/10 Udmærket

Steve

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This is an older hotel but well maintained! Food service was great! Wish they had a hot tub!
Overnattede 4 nætter i februar 2024
Svar fra Thank You den 26. mar. 2024
Dear Steve,Thank you for choosing to stay with us and allowing us to host you. We hope to see you again soon so we can ensure we surpass all expectations on the next visit.

4/10 Dårligt

Harold

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
My room had roaches
Overnattede 3 nætter i marts 2024
Svar fra Property Management den 25. mar. 2024
Thank you for sharing your concerns over your recent visit, Harold. We are extremely disappointed to learn of the issues you experienced in your guestroom. We work closely with a certified company to provide preventive inspections and treatment to all rooms regularly. Although we have not received similar reports from other guests, we appreciate you bringing this to our team's attention so we can ensure this issue do not reoccur. We apologize again for falling short of your expectations and our standards. We hope you'll consider staying with us in the future so we can make up for this experience.

6/10 Okay

Joe

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Evening dining was at the lobby bar, so it was not very conducive to meeting w/client or other. My steak was overly salty, (however, the bartender did offer to return it and get another for me. I declined because my dinner guest had another meeting after ours and I didn't have time to wait for another meal to be prepared. His food was fine.).
Overnattede 1 nat i marts 2024
Svar fra Thank You den 21. mar. 2024
Dear Joe,Thank you for choosing to stay with us and allowing us to serve you. We sincerely apologize for the steak and meal that was not up to standards. We hope to have you back with us so we can ensure satisfaction across the board. Be well and safe travels. Adam W

2/10 Forfærdeligt

Jennifer

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel has drastically gone down hill in the past year. The inside pool was filled with leaves and not heated as their websites advertises. There were no towels in the amenities area. I went to the front desk to ask for towels to be brought out. After waiting almost 20min, I gave up and walked my cold wet child through the lobby. There were stains and trash in the elevators that worked. I was so incredibly disappointed with the state of the hotel.
Overnattede 2 nætter i marts 2024
Svar fra Thank you den 20. mar. 2024
Dear Jennifer,Thank you for choosing to stay with us and allowing us to host you. We hope to see you again soon so we can ensure we surpass all expectations on the next visit. We apologize for falling short on this stay. Safe travels.Adam W

4/10 Dårligt

taylor, massillon

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Way below expectations.
Overnattede 1 nat i marts 2024
Svar fra Thank you den 20. mar. 2024
Dear Taylor,Thank you for choosing to stay with us and allowing us to host you. We hope to see you again soon so we can ensure we surpass all expectations on the next visit. We apologize for falling short on this stay. Safe travels.Adam W

8/10 Udmærket

Marc

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
It is a good hotel but not as glamourous as the picturs make it out to be.
Overnattede 6 nætter i marts 2024
Svar fra Thank you den 14. mar. 2024
Dear Marc,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can ensure 100% satisfaction on the next stay. Safe travels.Adam W

10/10 Fremragende

Courtney, Cockeysville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Thank you den 14. mar. 2024
Dear Courtney, Thank you for choosing to stay with us and allowing us to host you. We hope to see you again soon so we can once again surpass all expectations. Adam W

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed at this property a few times only once when I was the Omni now it’s changed to a different name overall it’s still a good hotel. It’s clean it’s quiet.I think my only complaint is that if you’re trying to get something to eat especially late night you may have to drive a little bit down the road to get something.
Overnattede 1 nat i marts 2024
Svar fra Thank you den 12. mar. 2024
Dear Andrew,Thank you for choosing to stay with us and allowing us to host you. We hope to see you again soon so we can once again surpass all expectations. Safe travels. Adam W

8/10 Udmærket

Jane R

Rejste med partner
Room was large, clean, and quiet
Overnattede 2 nætter i marts 2024
Svar fra Property Management den 11. mar. 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 Fremragende

Lori

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this hotel so nice.
Overnattede 1 nat i marts 2024
Svar fra Thank you den 11. mar. 2024
Dear Lori,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon and once again surpass all expectations. Safe travels.Adam W

10/10 Fremragende

Eduardo

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Th cleaning staff did not do a good job cleaning the rooms but everything else was good
Overnattede 3 nætter i marts 2024
Svar fra Thank you den 5. mar. 2024
Dear Eduardo,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can once again surpass all expectations.Safe travels.Adam W

10/10 Fremragende

Erika

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for from Friday-Sunday to attend a music festival. It was easy to get to and had major stores like Walmart and Target within 10 minutes. Not too far from downtown ATX. Room was clean and bed was comfortable. Parking gets a little full later at night, but no major complains. My second time staying at this hotel. Would definitely recommend!
Overnattede 2 nætter i marts 2024
Svar fra Thank you den 4. mar. 2024
Dear Erika,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can once again surpass all expectations. Adam W

10/10 Fremragende

Zaide

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Thank you den 5. mar. 2024
Dear Zaide,Thank you for choosing to stay with us and allowing us to host you. We hope to have you back soon so we can once again surpass all expectations. Adam W

10/10 Fremragende

Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved staying here! It was clean, safe and conveniently located. The staff was great! Our room was very clean and had everything we needed. The bed was so amazingly comfortable, I highly recommend this hotel to anyone that visits Austin, tx.
Overnattede 2 nætter i marts 2024
Svar fra Thank you den 4. mar. 2024
Dear Maria,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can once again surpass all expectations. Adam W

10/10 Fremragende

Lori

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love the swimming pool, the free safe parking and the very nice lobby with gift shop and convenience store. Super comfortable here so far.
Overnattede 1 nat i marts 2024
Svar fra Thank you den 4. mar. 2024
Dear Lori,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can once again surpass all expectations. Adam W

10/10 Fremragende

Brenda

Rejste med partner
Synes godt om: Faciliteter
The rooms were very clean and spacious.
Overnattede 2 nætter i februar 2024
Svar fra Thank you den 4. mar. 2024
Dear Brenda,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can once again surpass all expectations. Adam W

6/10 Okay

Lynn

Was here for a work convention, and have attended several at this location. Meeting facilities are good, but when you are listening to speakers in the same interior room from 7:30a-4:30p coffee is quite necessary, and one carafe of coffee for all attendees doesn’t go far. I got a junior suite on my own because it was cheaper than the room block price. We had a car so SoCo district, our fave city section, was close. Too bad there’s no sight/sound barrier like taller wall and/or hedge of trees between pool area (which could be nice) and very busy interstate on ramps. For the room price, we’ll attend more conferences here tho.
Overnattede 4 nætter i februar 2024
Svar fra Thank you den 26. feb. 2024
Dear Lynn,Thank you for choosing to stay with us and allowing us to serve you. We sincerely apologize for not meeting only your expectations but ours as well. We hope to have you back soon so we can ensure satisfaction. Adam W

8/10 Udmærket

Nicoshia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was great! The front desk ladies were very friendly. My biggest complaint is we called BEFORE reserving the room to all about the pool. That was our MAIN reason for staying at this hotel. We asked if the pool was open and we were told yes, which it was opened. We asked if the pool was heated and we were told yes it stays at 80°, the pool was ICE cold. We were not able to use it so that was very disappointing. It would be great for the summer.
Overnattede 1 nat i februar 2024
Svar fra Thank you den 22. feb. 2024
Dear Nicoshia,Thank you for choosing to stay with us and allowing us to host you. We sincerely apologize for the pool temperature and issues. We hope to have you back soon so we can ensure satisfaction. Safe travels and be well.Adam W

8/10 Udmærket

Machmud

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Thank you den 20. feb. 2024
Dear Machmund,Thank you for choosing to stay with us and allowing us to host you. We hope to see you again soon so we can not only meet but surpass all expectations on the next visit. Safe travels and be well. Adam W

4/10 Dårligt

Shawn

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
The place was clean but The nose from the Highway was terrible. The coffe maker or Mini Fridge didn't work and when I told them about it they didnt care and just asked me if I would like my receipt sent to me by email and nothing else. I will not be coming back...
Overnattede 1 nat i februar 2024
Svar fra Thank you den 19. feb. 2024
Dear Shawn,Thank you for choosing to stay with us and allowing us to serve you. We sincerely apologize for not meeting your nor our expectations during your visit. We hope to see you again soon so we can ensure 100% satisfaction. Be well and safe travels. Adam W

2/10 Forfærdeligt

Oscar

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Thank you den 14. feb. 2024
Dear Oscar,Thank you for choosing to stay with us and we sincerely apologize for not meeting yours or our expectations while with us. We hope to have you back once again so we can ensure 100% satisfaction. Safe travels and be well!Adam W

8/10 Udmærket

Patrick

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra Thank you den 12. feb. 2024
Dear Patrick,Thank you for choosing to stay with us and allowing us to serve you. We hope yo see you again soon so we can ensure 100% satisfaction on the next visit. Safe travels.Adam W

10/10 Fremragende

Nancy

Overnattede 1 nat i februar 2024
Svar fra Thank you den 20. mar. 2024
Dear Nancy,Thank you for choosing to stay with us and allowing us to host you. We hope to see you again soon so we can once again surpass all expectations. Safe travels.Adam W

10/10 Fremragende

michael

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Thank you den 30. jan. 2024
Dear Michael,Thank you for choosing to stay with us and allowing us to host you. We look forward to your return one day and once again surpass all expectations. Safe travels.Adam W

10/10 Fremragende

Andres Sanchez

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Thank you den 18. jan. 2024
Dear Andres,Thank you for choosing to stay with us and allowing us to serve you. We hope to have you back one day soon so we can once again surpass all expectations. Safe travels,Adam W

8/10 Udmærket

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Thank you den 17. jan. 2024
Dear Michael,Thank you for choosing to stay with us and allowing us to host you. We hope to see you again soon so we can ensure 100% satisfaction on the next visit. Safe travels. Adam W

6/10 Okay

Tajwer

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i december 2023
Svar fra Thank you den 18. dec. 2023
Dear Tajwer,Thank you for choosing to stay with us and allowing us to host you. We sincerely apologize for falling short of meeting and exceeding your expectations during this visit. We hope to have you back soon so we can ensure satisfaction on the next visit. Adam W

2/10 Forfærdeligt

Francisco

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
N/A
Overnattede 3 nætter i november 2023
Svar fra Hotel Management den 28. nov. 2023
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 Fremragende

Linda

Overnattede 2 nætter i november 2023
Svar fra Thank you den 7. dec. 2023
Dear Linda,Happy Holidays and thank you for staying with us and allowing us to serve you. We hope to see you again soon and safe travels.Adam W

6/10 Okay

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Hotel Management den 13. nov. 2023
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

6/10 Okay

Jason

Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Clean but old and run down. Nice friendly staff wouldn’t stay there sgain.
Overnattede 2 nætter i november 2023
Svar fra General Manager den 11. nov. 2023
Dear Jason,Thank you for sharing your feedback. It's good to know you found our hotel clean and our staff friendly. We recently underwent an ownership change, and a renovation is in our plans for the future. If there is any chance to welcome you back and enhance your perceptions, we'd be grateful for it.