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Anmeldelser af Copthorne Hotel Auckland City

4 out of 5
Copthorne Hotel Auckland City
150 Anzac Avenue, Auckland

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 225 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 443 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 217 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 82 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 37 af i alt 1004 anmeldelser" "

8,0/10

Rengøring

8,4/10

Service og personale

7,2/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

bao

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Heimo

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was very - very small, only one chair for two guests. No microwave, no cutlery only 2 coffee cups. Floor light was shining in under the door, very unpleasant. Room was clean, could do a new mattress.
Overnattede 2 nætter i maj 2024

6/10 Okay

Deborah

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Parking should be bult into the price of the room not expecting a $30.00 bill to park in a hotel that I am staying at overnight. very expensive. Did not expect to have thumping noise above my head whilst drying to sleep, sounded like workman working, but not sure what it was and never heard back from receiption.
Overnattede 1 nat i maj 2024

6/10 Okay

Zoe

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
A little away from the hustle and bustle of the city but a 9 minute walk to the The Strand. Nice room and the bed was soft, like sleeping on a cloud. (Con) The shower, it took 10 minutes to heat up but after, it was heaven. There is a gap between the door and the wall for the water to leak out so you will need an extra towel down there or your clothes will be wet.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Beneuan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room generally quiet and safe good tv bed quite nice good blanket and sheet. Shower a bit hard to set tempreture and also ventialtion of shower room insufficient but can leave door open and use aircon.
Overnattede 1 nat i maj 2024

6/10 Okay

Antonio

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Although this is an older hotel, it was clean and the service was very good
Overnattede 1 nat i februar 2024

8/10 Udmærket

Nigel

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Mathew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was great. The breakfast buffet is overpriced for what you get.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Ian

Overnattede 5 nætter i maj 2024

8/10 Udmærket

Giselle

Rejste i en gruppe
We had three people in the property. Booked for 3 but not enough cups, glass, towels, teas for three. It was for two, while we paid for 3 guest.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Danielle

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay if you are going to an event at Spark Arena as it is within easy walking distance. Guest car park is very convenient but it would be a very tight squeeze if you have an SUV or Ute. The room interior was very tired and needed some work and TLC but it was clean and fairly comfortable for a one night stay. Customer service was excellent and with a quick and easy check-in and check-out.
Overnattede 1 nat i april 2024

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The jewel in the Copthorne's crown are its wonderful people - a great staff from Managers to Housekeepers. Exceptionally helpful, kind, efficient and professional. Harbour view rooms have the advantage of having small balconies with double doors that can be opened to let in fresh air and have lovely views without being looked in on. The restaurant has well-priced, delicious and generous breakfast options, and offers a nice selection of beautifully prepared lunch and dinner menu choices that offer good value for money, and competitive local options if you want to eat in house.
Overnattede 4 nætter i april 2024

8/10 Udmærket

Oliver

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
A bit tired but central location
Overnattede 1 nat i april 2024

6/10 Okay

Stacey

Synes godt om: Rengøring, service og personale, faciliteter
Found it very close to Auckland central, plenty to look at within walking distance
Overnattede 2 nætter i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear StaceyThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 Okay

Adrienne

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear AdrienneThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Fremragende

Joanna and Ruby

Overnattede 2 nætter i april 2024

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale
Great place for short stay and location
Overnattede 1 nat i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear RichardThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

Leanne

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear LeanneThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 Okay

Laura

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Room was old and outdated, Aircon didn't work had to sleep with the door open since no windows. Bathroom fan didn't work. No hot chocolate. Lack of bed pillows. Place needs more parking! Definitely should have been cheaper than the price I paid! Otherwise great staff experience and perfect location!!
Overnattede 1 nat i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear LauraThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 Okay

Kim

Synes ikke om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear KimThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Fremragende

Michelle

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everyone was friendly
Overnattede 2 nætter i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear MichelleThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Fremragende

Hunter

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay here. Smaller rooms but they're also well priced. Location is very central which meant we didn't have to drive anywhere.
Overnattede 1 nat i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear HunterThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

Natasha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to amenities
Overnattede 1 nat i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear NatashaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

Camille

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
High CP Value.
Overnattede 1 nat i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear CamilleThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

MICHAEL

Good value property in great location
Overnattede 2 nætter i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear MichaelThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

Anny

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It suited our overnight stay, was comfortable and easy to find in Auckland City
Overnattede 1 nat i april 2024
Svar fra Nick L - General Manager den 30. apr. 2024
Dear AnnyThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 Dårligt

Joanna

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
the hotel is old and tired, the hotel suffered from a lack of maintenance with several issues, service at reception was good but were told there was room service available but when we got back to room was told it shuts off at 9pm.
Overnattede 1 nat i marts 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear JoannaThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

10/10 Fremragende

Cher

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service was friendly from check-in to checkout, bed was comfortable.
Overnattede 1 nat i april 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear CherThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

Linda

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Only 1 towel in room for 2 people and no water in room
Overnattede 1 nat i april 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear LindaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

Mereana

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were super lovely and accommodating!! will be coming back whenever we are in Auckland
Overnattede 2 nætter i marts 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear MereanaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 Okay

Toni

Rejste med partner
Synes godt om: Service og personale
Great location, great staff, all very helpful. Facility a bit tired
Overnattede 3 nætter i marts 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear ToniThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Fremragende

JONA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to Spark Arena. Staff are very helpful.
Overnattede 1 nat i marts 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear JonaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 Dårligt

Stephen

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff were friendly and helpful the bed comfortable not hard not soft but car parks too small the building is not only old and dated there is a lot of small repairs that have been ignored there is suppose to be a buffet breakfast but instead they changed it that morning to a hybrid breakfast which was some of the buffet good but limited. It’s not what you would expect with a Copthorne hotel
Overnattede 1 nat i marts 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear StephenThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

4/10 Dårligt

Josephine

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When we checked in my partner noticed a used ear swab that was placed on the skirting near the floor which is disgusting. There were also almonds on the floor, we didn’t have these almonds so it was clear that the floor was not vacuumed before we checked in. The shower was also filthy and there was soap scum around the base of the shower, and the glass in the shower was all smeared and dirty. For the amount of money we spent for 4 nights I thought that the cleanliness would have been A LOT better. Due to staffing issues the bar and kitchen were also closed, a very disappointing stay to say the least.
Overnattede 4 nætter i marts 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear JosephineThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

4/10 Dårligt

Colleen

Synes godt om: Service og personale
I liked the shower!! However I booked for 3 people and the room was only set up for 2. I had to go down to reception to request a bed for the 3rd person.
Overnattede 1 nat i marts 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear ColleenThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

8/10 Udmærket

Shozo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
韓国人の団体がいて少しうるさかった。
Overnattede 2 nætter i marts 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear ShozoThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service from staff
Overnattede 1 nat i marts 2024
Svar fra Nick L - General Manager den 18. mar. 2024
Dear Thank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

Robert

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
People at the hotel very helpful
Overnattede 3 nætter i februar 2024
Svar fra Nick L - General Manager den 18. mar. 2024
Dear Thank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 Okay

Kaleigh

Overnattede 2 nætter i februar 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear KaleighThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Fremragende

Monica, Hockley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We only stayed for one night, but it was very clean and breakfast was better than I expected, also Waite staff was very attentive, I would recommend and stay there next time
Overnattede 1 nat i februar 2024
Svar fra Nick L - General Manager den 28. feb. 2024
Dear MonicaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 Okay

Trevor

Synes godt om: Rengøring
Hot water ... Good. Asked for morning wake up call. Never got one. $400 deposit is an outrageously bad idea. The Savoy doesn't do that. Needs a microwave in the room
Overnattede 2 nætter i februar 2024
Svar fra Nick L - General Manager den 28. feb. 2024
Dear TrevorThank for your feedback and for choosing to stay with us while in Auckland. The hotel charges a 50 bond per night of a customers stay. We look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

Rachael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Great cental location, friendly, efficient staff.
Overnattede 2 nætter i februar 2024
Svar fra Nick L - General Manager den 28. feb. 2024
Dear RachaelThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 Dårligt

Kelvin

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Old and cruddy
Overnattede 1 nat i februar 2024
Svar fra Nick L - General Manager den 28. feb. 2024
Dear KevinThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

10/10 Fremragende

Annette

Overnattede 1 nat i februar 2024
Svar fra Nick L - General Manager den 8. apr. 2024
Dear AnnetteThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good.have stayed in the past many times.
Overnattede 1 nat i februar 2024
Svar fra Nick L - General Manager den 28. feb. 2024
Dear JohnThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 Dårligt

John

Synes godt om: Rengøring
Overnattede 2 nætter i januar 2024
Svar fra Nick L - General Manager den 2. feb. 2024
Dear JohnThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

10/10 Fremragende

Hollie

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
We enjoyed our lovely stay at the Copthorne Hotel. We will be sure to visit again!
Overnattede 3 nætter i januar 2024
Svar fra Nick L - General Manager den 2. feb. 2024
Dear HollieThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 Dårligt

Dean

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Air con did not work which made room uncomfirtable in the heat, shower low pressure, TV worked in a hit and miss manner.
Overnattede 1 nat i januar 2024
Svar fra Nick L - General Manager den 2. feb. 2024
Dear DeanThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

10/10 Fremragende

Gert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Nick L - General Manager den 2. feb. 2024
Dear GertThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards