Hi, Charles,It was our pleasure to have you as our guest at Embassy Suites Atlanta -Buckhead! Thank you for highlighting our team's outstanding hospitality. We are glad you had a wonderful experience, and we hope to welcome you back again soon for another fantastic stay!Kenneth Washington,General Manager

Hello Noel,What you've described is far from the experience we want our guests to have. Providing our guests with exceptional service and wonderful accommodations is always our goal, so we're sorry to hear that this wasn't the case during your visit. All of your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. Please consider reaching out to us offline so that we can gather more information and better assist you. Thank you, and we hope to hear from you soon. Kenneth Washington,General Manager

Hi Michael,Thank you for your wonderful review! We're thrilled that you had a perfect stay with us and that everything exceeded your expectations. We look forward to welcoming you back to Embassy Suites Atlanta -Buckhead for another fantastic stay soon!Kenneth Washington,General Manager

Hello Yinett,Thank you for choosing Embassy Suites Atlanta -Buckhead. We're pleased you enjoyed our rooms, breakfast, and the overall ambiance of the hotel. However, we're concerned about your experience with our front desk team and will address this to ensure better service in the future. We hope to welcome you back for a flawless stay.Kenneth Washington,General Manager

Hello Robert,It was a pleasure having you as our guest at Embassy Suites Atlanta -Buckhead. Thank you for your kind review, and we look forward to seeing you again soon for another five-star stay! Kenneth Washington,General Manager

Hi Rogerio,Thank you for taking a moment to leave a review. We sincerely regret to learn of your disappointment with your experience and understand your frustration. We'll be sure to discuss your report with our team to prevent an instance such as this from occurring in the future. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.Kenneth Washington,General Manager

Hi Barbara,We strive to deliver a perfect experience to each guest, and we're pleased we succeeded in our commitment to greatness during your stay. We're glad you enjoyed our comfortable, relaxing accommodations and complimentary, delicious breakfast. We look forward to your return to Embassy Suites Atlanta -Buckhead.Kenneth Washington,General Manager

Hello Samantha,Thank you for sharing your positive experience at Embassy Suites Atlanta -Buckhead! We're thrilled that Christina and our front desk team made a lasting impression during your stay. Your kind words mean a lot to us, and we'll be sure to pass along your praise. We're grateful for your recognition and look forward to the opportunity to welcome you back for another exceptional stay!Kenneth Washington,General Manager

Hi LaVar,It was a pleasure hosting you at Embassy Suites Atlanta -Buckhead! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.Kenneth Washington,General Manager

Hi Vivian,Thank you for choosing Embassy Suites Atlanta -Buckhead! It was our pleasure to provide you with spacious accommodations and a great place to relax and have a drink. We look forward to welcoming you again for another fantastic stay!Kenneth Washington,General Manager

Hello Kenisha,Thank you for choosing Embassy Suites Atlanta -Buckhead and for sharing your five-star experience! We are delighted to hear that our standard of cleanliness and friendly service met the mark for you on your recent visit. It was a sincere pleasure to host you and we look forward to welcoming you back again soon.Kenneth Washington,General Manager

Hello LaShanda,Thank you for staying with us and for your feedback. We're glad that our beautiful hotel positively impacted your experience. We hope to welcome you back soon for another great stay at Embassy Suites Atlanta -Buckhead.Kenneth Washington,General Manager

Hi Ceaira,We're thrilled to hear that you had a lovely experience during your stay with us! We understand your concern about the incidentals hold, and we apologize for any inconvenience this may have caused. Please know that incidentals holds are standard practice in the industry to cover any potential additional charges during your stay, and the amount is typically refunded upon checkout if not used. We appreciate your feedback and hope to welcome you back for another fun stay at Embassy Suites Atlanta -Buckhead in the future!Kenneth Washington,General Manager

Hi Sharon,Thank you for your five-star review of Embassy Suites Atlanta -Buckhead. It was a pleasure having you stay with us, and we hope to see you again soon!Kenneth Washington,General Manager

Hi David,It was a pleasure hosting you at Embassy Suites Atlanta -Buckhead! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.Kenneth Washington,General Manager

Hello Sameer,It was truly a pleasure to welcome you to Embassy Suites Atlanta -Buckhead during your recent visit. We're happy to hear you had an enjoyable experience and that you appreciated the excellent hospitality our team provided. Thank you for your kind comments, and we hope to have the opportunity to host your next visit to the area.Kenneth Washington,General Manager

Hi Susan,Thank you so much for taking the time to share your thoughts on your recent visit. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Receiving recognition for our fantastic accommodations is always appreciated as well. It was truly a pleasure having you as our guest during your time in Atlanta, and we hope you return soon.Kenneth Washington,General Manager

Hello Susan,Thank you for your positive feedback! It's great to hear that our staff's courteous and guest-focused service enhanced your experience. We look forward to welcoming you back to Embassy Suites Atlanta -Buckhead for another enjoyable stay!Kenneth Washington,General Manager

Hello Manuel,Thank you for your feedback. We are pleased to hear you had a comfortable stay with us, but we sincerely apologize that you did not experience world-class service; we will speak to our team about this. We also regret you did not enjoy breakfast but hope you appreciated the rest of your trip. We would be grateful for another opportunity to provide you with the accommodations you expect and deserve.Kenneth Washington,General Manager

Hello Terrence,Thank you so much for staying with us at Embassy Suites Atlanta -Buckhead. Impressing every guest with a wonderful experience is always our top priority, so we're thrilled we could deliver for you. The pleasure was truly ours, and we hope you'll choose to visit us again soon.Kenneth Washington,General Manager

Hello Ned,Thank you for your review of Embassy Suites Atlanta -Buckhead! We're delighted you enjoyed our location and the hospitality of our team. It's also great that the spaciousness and comfort of your room added to your experience. We look forward to welcoming you back soon!Kenneth Washington,General Manager

Hi Nerissa,Thank you so much for the five-star review! We are so pleased to hear you enjoyed your stay at Embassy Suites Atlanta -Buckhead, and we hope you will come back again soon.Kenneth Washington,General Manager

Hi Victor,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently, and we are pleased our friendly team left a memorable impression on you. That said, we appreciate you raising your concerns, and we'll be sure to have a conversation with housekeeping to ensure our high hospitality standards are met. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Kenneth Washington,General Manager

Hello Patrick,Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us at Embassy Suites Atlanta -Buckhead. Your safety and comfort are our highest priorities, and we are thrilled to hear you felt taken care of during your trip. We would love to host you again in the future, so please hurry back soon!Kenneth Washington,General Manager

Hi Demetrius, It was a pleasure to welcome you to Embassy Suites Atlanta -Buckhead during your recent visit. We're thrilled to hear you had an excellent experience with us! Thank you for your five-star rating, and we look forward to seeing you again soon. Kenneth Washington,General Manager

Dear Bhalajee,Thank you for your recent stay at Embassy Suites Atlanta -Buckhead. We're thrilled to hear that you had a terrific experience with us, and we hope to welcome you back soon for another exceptional stay.Kenneth Washington,General Manager

Hello James,Thank you for choosing to stay with us at Embassy Suites Atlanta -Buckhead. We pride ourselves on providing an excellent stay for our guests and we are thrilled we could deliver for you. It was a pleasure having you, and we hope to see you again soon.Kenneth Washington,General Manager

Hi Paula,It's always a pleasure hearing from our guests. We're glad Shelly and the rest of our staff always make you feel welcome, and we look forward to seeing you again at Embassy Suites Atlanta -Buckhead!Kenneth Washington,General Manager

Hi Matthew,We appreciate your feedback, and we're glad our clean, spacious rooms added to your experience. That said, we sincerely apologize for the aspects of your visit that were less than satisfactory. The concerns regarding the room and service will be looked into promptly so we can ensure that everything is as it should be. It's important to us that everyone feels welcome and respected onsite. Regarding the parking concern, we do apologize for any lapse in communication. While our parking garage was temporarily impacted during your visit, it was our goal to ensure no discomfort or impact was felt by guests. Our team blocked off impacted areas and professionals were monitoring the situation which was resolved quickly. We apologize for the ways in which we could have served you better, and welcome you to reach out should you wish to discuss your experience further. This is not the lasting impression we want to leave and we would be grateful for the chance to serve you again.Kenneth Washington,General Manager

Hi Yashiva,Thank you for choosing Embassy Suites Atlanta -Buckhead! Please feel free to reach out to us and let us know what we could've done to provide you with an exceptional stay while you were here. We're glad you enjoyed your visit, and we hope to see you again soon.Kenneth Washington,General Manager

Hello Sushma, We deeply regret the inconvenience you faced during your stay. It's disheartening to learn about the broken laundry facilities and phone, as well as the inconsistency in our room service. Our team is actively addressing these issues to ensure they are promptly resolved. Your feedback is incredibly valuable to us, and we sincerely apologize for any frustration caused. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Kenneth Washington,General Manager