Hoteller nær Ascension Providence Hospital Health Center at 7 Mile

"Friendly staff and large room"

"Room was clean, however there was a weird exposed wire on the night stand and after 3 different requests, the staff never provided a cot for my son, luckily we made the king bed work."

"Great"

"This place used to be nice years ago, but had extremely gone downhill sadly. the windows of room were extremely dirty (we had a doorwall on 1st floor) the glass was so bad I tried to take hot water to clean it myself. I also was on my hands and knees in our hotel room cleaning the floors that were also extremely dirty. Also the bed sunk to the middle and was extremely way too soft and broken in. There was weeds all along walkway and lights that were out/broken along pathway as well. We wanted to...

"The room wasn't very clean. The bathroom shower was clogged and water stood around your feet while showering. There were large crumbs on the microwave stand, and rust inside the microwave. The housekeeping cart was abandoned and sat in the 2nd floor hallway for two days."

"Air conditioner was not controlled by thermostat, either on the unit or on the wall. It was difficult to get the room to a comfortable temperature. Both thermostats were set in the low 60s, and the temperature only occasionally got down close to 70 degrees. If the unit had been responding to thermostat settings, it would have felt frigid in the room. I reported the problem; the only change was that someone had changed a switch setting on the wall thermostat--which didn't help. Other than...

"Wedding party going early in morning could not sleep called front desk they said they had paid to have the wedding party it was nothing they could do but I paid money to also be there and get rest."

"What a horrible experience my sister and I had, the rooms were very dated and dirty. The 1st room we were given was in a totally unacceptable condition. The bed covers were wrinkled both looking as if they’d been laid on, the pullout couch where my little nieces would sleep had dirty spots, bleached out stains no covers were provided for it in the original room nor the room we had to move to which was just doable, though not much better especially the couch. Had the girls just sleep with us. We...

"Everything good! just my shower head needed to be cleaned and my water would only be super hot or super cold there was no in between."

"Checking in was easy. My jacuzzi suite was clean the tub was clean. Breakfast was good. I like that the tv had Netflix made it feel like home"

"frinedly"

"Ok the staff was good, the drink tickets at checkin amazing BUT the rooms definitely need actual attention and serious updates. The pool……only reason we booked……was so over run and over crowded during the ENTIRE day that we could only go at 10pm adults only until 12….rhey wouldn’t turn the hot tub on and we had to ask to have the waterfall back on….not to mention how scary the water looked….had a great time but still kinda disappointed especially because the pictures online make their pool look...

"Room and property were both clean. The pool was not open and we were not notified until after check in."

"Yes, I was trying to be thrifty for a quick overnight stay, but we spent 5 minutes in the room and left to find another hotel. Hotel was dirty, elevator was dirty, hallway to room was dirty...by the time we got to the room we were hesitant to go inside. I immediately pulled the corners of the sheets aside to check for bed bugs. There was no mattress cover, just a fitted sheet over the mattress. I didn't pull it up any further. Bedside table drawer was filled with black bits I was afraid to...

"Helpful staff and beautiful grounds"

"It was in a good location"

"No maid service."

"The room was nice, hotel clean, gym area was okay - 2 treadmills that rattled a little. My niece and her boyfriend enjoyed the indoor pool and they had very nice outdoor areas. The only issue I had was that my tub would not drain properly and even though I reported it, they did not resolve. I had to steadily turn the shower off to allow it to drain so that it didn’t end up around my ankles. That to me is gross and should have been a priority once reported."

"Everything was fine"