Resorter i Aruba

"Service var i top, de ansatte var så søde. Lokation var perfekt, rigtig lækker strand. MEN hotellet var så slidt og ulækkert, der lugtede af mug på værelserne, aircondition larmede enormt meget, møblerne var ødelagt og malingen krakeleret. Det lignede slet ikke noget nær billederne. Tæppet på værelset var så beskidt at min datter på 8 måneder fik sorte knæ af at kravle på det. Kommer ikke tilbage igen."

"This property is amazing. The rooms were nice and clean. The staff was friendly The amenities were great. "

"The property was clean, staff was great, the grounds were beautiful. We stayed on the grounds most of the time just because we really liked being there at the hotel. Restaurants had good food."

"The property was beautiful and close to the beach. The downfall was the beach chair situation every morning. But the pools were beautiful and the beach was great. "

"Would definitely revisit! The birds are a problem when it comes to eating outside. The pool is beautifully maintained which is why it surprises me that they do not pay as much attention to deck and lounge chairs. We had to wipe bird dropping off of every lounge chairs we sat in. "

"My room smelled sooo bad. It smelled like a dog was in the room prior to me occupying it. I called the front desk multiple times in which they tried to resolve the issue by spraying the floors with a freshener. That solution worked for all is 15 minutes. I was just shocked that the Ritz Carlton’s rooms smelled bad especially since the hotel was known for having a really nice fragrance. "

"The Hilton was great once again. I’m 81 and they put us in the Main building rm 1305 it was fabulous, so nice easy for me to move around. The staff is the very best. "

"I’ve stayed at this hotel multiple times (5–6 visits) and always had a great experience, which is why this situation is so disappointing. I was charged for a restaurant bill at 7:09 AM on the day of my arrival, even though my flight landed at 1:55 PM — clearly impossible. I contacted both accounting and management and provided full proof, but no one has responded for 10 days. It appears a simple mistake was made, but instead of resolving it, they are ignoring the issue. Very disappointing...