Udendørs pool, parasoller, liggestole
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Anmeldelser af Hotel Elisa

3 out of 5
Hotel Elisa
Beach Road, Sogi, Apia

Anmeldelser

6,4
Bedømmelse på 10 − Fremragende. 21 af i alt 121 anmeldelser" "
Bedømmelse på 8 − Udmærket. 29 af i alt 121 anmeldelser" "
Bedømmelse på 6 − Okay. 32 af i alt 121 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 121 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 121 anmeldelser" "

6,4/10

Rengøring

7,0/10

Service og personale

6,8/10

Faciliteter

6,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Eti

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023

8/10 Udmærket

Tua

Synes godt om: Service og personale
Overnattede 1 nat i februar 2023
Svar fra Mandy den 12. feb. 2023
Talofa TuaThank you for your review regarding your stay at Hotel ElisaWe hope that you enjoyed your stay with usLooking forward to seeing you again in the near futureGod bless

10/10 Fremragende

andrew

Overnattede 5 nætter i december 2022
Svar fra Mandy den 7. feb. 2023
Thank you for choosing Hotel Elisa. We hope you enjoyed your stay with us looking forward to seeing you again in the near future

10/10 Fremragende

RUTA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022
Svar fra Mandy den 18. okt. 2022
Thank you for choosing to stay with us. We hope that we made your stay a memorable one. Have a blessed week

10/10 Fremragende

Su’, Salt Lake City

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Overall, I would consider Elisa in future travels to Samoa of course 👍
Overnattede 2 nætter i februar 2020
Svar fra Rina den 19. feb. 2020
Talofa Su Thank you for your comment regarding your stay at Hotel Elisa. This is much appreciated We are glad that you enjoyed our hospitality We hope to welcome you again in the near future Have a blessed week Kind regards

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i november 2019

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2019

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff. Good breakfast - range of options. The avocados were delicious.
Overnattede 3 nætter i oktober 2019
Svar fra Rina den 27. okt. 2019
Talofa Thank you for your comment regarding your stay at Hotel Elisa We are glad you enjoyed your time with us We hope to welcome you back in the near future Have a blessed week Kind regards Hotel Elisa Reservations Team

10/10 Fremragende

MOLLY&FOU

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent Staff, close to our venue. Only there for the weekend.
Overnattede 2 nætter i oktober 2019
Svar fra Hotel Elisa Reservations Team den 10. okt. 2019
Talofa Molly & Fou Thank you for your comment regarding your stay at Hotel Elisa. We are glad that you enjoyed your stay with us. We wish to welcome you again in the near future. Have a blessed week-end Kind regards

10/10 Fremragende

Verificeret rejsende

Overnattede 3 nætter i september 2019
Svar fra Rina den 9. okt. 2019
Talofa Thank you for choosing to stay at Hotel Elisa, and we hope you enjoyed our hospitality. Have a blessed week Kind regards Hotel Elisa Reservations Team

6/10 Okay

Thierry

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Menage pas fait ptous les jours, articles de bains pas remplacés régulièrement. État général agréable.
Overnattede 10 nætter i september 2019
Svar fra Hotel Elisa Reservations Team den 9. okt. 2019
Talofa Thierry Thank you for your comment regarding your stay at Hotel Elisa. This is much appreciated as this is the only way we can improve our services We apologize if it was not what you expected, however, we hope to welcome you again in the near future with better and improved services. Avoir un jour beni Kind regards

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value for money, friendly staff
Good location in town, good sized room with sea view. Decent breakfast
Overnattede 2 nætter i august 2019
Svar fra Reservations den 18. sep. 2019
Talofa Thank you for your comment regarding your stay at Hotel Elisa. This is much appreciated. We hope to welcome you again in the near future Have a blessed week Kind regards Hotel Elisa

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleanliness, collaboration, service etc are very acceptable...
Overnattede 3 nætter i juli 2019
Svar fra Reservations den 18. sep. 2019
Talofa Thank you for your comment regarding your stay at Hotel Elisa. We are glad that you enjoyed your stay We wish to welcome you again in the near future Have a blessed week Kind regards Hotel Elisa

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The room was clean and location was great, the food was alright but either side are exceptional restaurants. The let down was the staff i emailed to organise a shuttle before i arrived and never got a response, asked for a map and they when asking about tours got blank looks so went to the information center and organised them myself and transfer when i left myself. The worst was receiving a 4.30am wake up call which i never asked for and then on check out didnt even get an apology for waking me in the middle of the night.
Overnattede 2 nætter i juni 2019

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room, view and the pool I think the food was not really good tho
Overnattede 3 nætter i april 2019
Svar fra Hotel Elisa Reservations Team den 9. maj 2019
Talofa Thank you for your comment regarding your stay at Hotel Elisa. This is much appreciated as this is the only way we can improve. We hope to welcome you again in the near future with improved service. Have a blessed week-end Kind regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel Elisa was a great find. Whilst not 5 star, it is perfectly fine for a stay in Apia. The rooms were large and spotless, the bar was nice and food was tasty. The service is to be commended with reception staff in particular being extremely with several queries and bookings.
Overnattede 1 nat i marts 2019
Svar fra Mandy den 3. apr. 2019
Talofa Thank you for your comment regarding your stay at Hotel Elisa as this is the only way we can improve our services. . We are glad that you enjoyed our hospitality We look forward to welcoming you at Hotel Elisa in the near future. Have a blessed week Kind regards Hotel Elisa Reservations Team

4/10 Dårligt

Ias

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Linens, towels, are terrible, fleas found crawling on bed sheets, sliding doors can't locked, Staffs ok, some are very helpiful, been asked for clean towels! We checked out and the towels never brought to our room
Overnattede 2 nætter i januar 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Friendly staff, big and bright room, very poor and chargeable internet connection
Overnattede 2 nætter i december 2018

8/10 Udmærket

ALEXANDER

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
неплохой отель в самом центре Апиа
неплохой отель в самом центре Апиа. В номере холодильник, кондиционер. Вполне просторно. За доплату организуют трансфер (выгоднее чем брать такси). Минус - крайне дорогой интернет
Overnattede 1 nat i november 2018

10/10 Fremragende

Gabriekke, Melbourne, Australia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enjoyed our stay at hotel Elisa, will definately stay again Very clean, comfortable, great staff with a great price & location Cant go wrong with hotel Elisa!!
Overnattede 1 nat i oktober 2018
Svar fra Rina den 17. okt. 2018
Talofa Thank you for your comment regarding your stay at Hotel Elisa. We are glad that you enjoyed your stay with us and we hope to welcome you again in the near future. Have a blessed day Kind regards Hotel Elisa Reservations Team

10/10 Fremragende

Serah, Wellington

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Love it here, all staff's are good, always have a big warm welcoming. Love the room. We will be back 👍👍👍
Overnattede 3 nætter i august 2018
Svar fra Rina den 17. okt. 2018
Talofa Serah Thank you for your comment regarding your stay at Hotel Elisa. We are glad that you enjoyed it and we hope to welcome you again in the near future. Have a blessed day Kind regards Hotel Elisa Reservations Team

8/10 Udmærket

Kiwi, auckland NZ

Synes godt om: Rengøring, service og personale, værelsets komfort
Would return
Nice hotel. Only 5 mins to town. Staff were the best. So friendly!! Room was perfect for me. Clean and really good size.
Overnattede 3 nætter i august 2018
Svar fra Rina den 22. aug. 2018
Talofa from Hotel Elisa Thank you very much for your comment regarding your stay with us. We appreciate it as that is the only way we can improve. We hope to welcome you again in the near future. Have a blessed week Kind regards Reservations Team Hotel Elisa

8/10 Udmærket

Jane, American Samoa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice location within the town area. Friendly staff and crew. Very receptive of their hospitality toward their customers. Thank you for a wonderful stay.
Overnattede 2 nætter i juli 2018
Svar fra Atarina Fui-Devay den 17. jul. 2018
Talofa Jane Thank you for your comment regarding your stay at Hotel Elisa, and we are glad that you enjoyed your stay with us. Hopefully we will see you again in the near future Have a blessed week Kind regards Hotel Elisa Reservations Team

10/10 Fremragende

Patsy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Book now
Perfect for your homebase while exploring

6/10 Okay

Vea , Sydney Australia

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice close to town
It was overall a great experience. Convenient that it was close to town, also friendly staff and room size was suitable to my family and I. Definitely would visit again
Overnattede 15 nætter i december 2017
Svar fra Hotel Elisa Reservations Team den 26. feb. 2018
Talofa, Thank you for your comment regarding your stay at Hotel Elisa. We are glad that you enjoyed your stay with us We look forward to welcoming you again at your next booking Have a blessed week

8/10 Udmærket

VAIS, NZ

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
GOOD LOCATION CLOSE TO TOWN AND GOOD VIEW TO SEA
VERY SAFE AND GOOD SERVICE. A LOT OF RELAXATION AND DO YOU OWN THING ON YOUR OWN TIME, STAFF WERE REALLY HELPFUL. BREAKFAST IS NICE AS WELL AS DIFFERENT MENU YOU CHOOSE. HANDY TO THE PHARMARCY IN CASE YOU NEED ANY MEDICATION IN A HURRY. CLEAN AND WELL LOOK AFTER ALL TIMES .
Overnattede 6 nætter i oktober 2017
Svar fra Hotel Elisa, Reservations Team den 28. nov. 2017
Talofa, Thank you very much for your comment regarding your stay at Hotel Elisa. We loved having you stay with us and hopefully we will get to see you again in the near future. Have a blessed Christmas and a Prosperous New Year Kind regards

4/10 Dårligt

Ofeira, Australia

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
,208 the room i was stay no good..bed cover is dirty smells..not enough towels no wifi..swimming pool no light for night swimming,no bath robes...no good
Overnattede 1 nat i oktober 2017
Svar fra Reservations Team den 28. nov. 2017
Talofa Ofeira, Thank you for your comment regarding your stay at Hotel Elisa. We apologise if your stay with us was not what you expected. We will try and improve our services and hopefully you will book with us in the near future. Have a blessed week-end Kind regards

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
nice seaview and comfort bed
nice to stay but is a bit too expensive and the breakfast cant choose
Overnattede 4 nætter i juli 2017
Svar fra Atarina den 24. jul. 2017
Thank you for your comment regarding you stay at Hotel Elisa. We hope to improve on what you have mentioned Have a blessed day

6/10 Okay

Lia

Dated facilities
Just need to upgrade on linen and maybe some of the room facilities. Dated
Overnattede 2 nætter i juni 2017
Thank you for your comments regarding your stay at Hotel Elisa We will try and improve our service and facilities Have a blessed day Kind regards Hotel Elisa

8/10 Udmærket

Norman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenience near the heart of Apia
We chose this hotel for a convenient overnight stay prior to a 6am flight. The area was convenient and the on-site restaurant was satisfactory. There were also an other couple of restaurant options within about 250m. Room was spacious and basic. Bathroom was adequate.
Talofa Thank you for your comment regarding your stay at Hotel Elisa Hope to see you in the near future Kind regards Hotel Elisa

10/10 Fremragende

Serah Faaiuaso

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Our stay here at the hotel was great awesome Team here at the hotel are great.... the service is great
Talofa Serah Hope you arrived home safely Thank you for staying with us We look forward to welcoming you again in the near future Kind regards Atarina Fui-Devay Reservations

4/10 Dårligt

Tasi

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor security, no private car parking, someone stole all 4 wheel caps of my rental car, I paid extra money for that, Also my booking already paid by credit card, I did change the room when I arrived, because the condition of the room, I thought will be refunded or deducted from my new bill, $200 something a night, but no water or milk

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Room with air-condition much better than shared bathroom areas
Svar fra Reservations den 4. jan. 2017
Talofa Thank you for staying with Hotel Elisa We look forward to welcoming you again in the near future Kind regards Reservations

4/10 Dårligt

Riah, Nz

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Needs a lot of work
Some rude staff members. Room was budget, ripped floor mats and no house keeping for our room/section. Treat everyone and everywhere in ya hotel facility the same; regardless of rooms bought. Bad experience. Ain't going back.

10/10 Fremragende

Eleonora

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra General Manager den 20. sep. 2016
Talofa Eleonora Thank you for choosing Hotel Elisa. We look forward to welcoming you at our Hotel in the near future. Have a blessed day Kind regards Reservations Team Hotel Elisa

4/10 Dårligt

James, Auckland

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cheap rooms at this hotel are substandard .
The rooms were sub standard to the average tourist. Bed was ok but everything else left a lot to be desired. The hotel was half full but when inquiring about an upgrade, they offered a price (Nearly 4 times what I had already paid) which was above the internet rate. They could have offered a deal and doubled their take for a room rate plus earning some goodwill. I stayed in the room I had paid for. Food was mediocre and overpriced because you could walk next door to the Amanaki for better foods and beer at better pricing.

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Angry
disgusting

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Budget
Budget part is behind main building. Nice surprise for arrivals. Anyway in overal good. AC rooms with inside windows, rooms with fan are good value for money and most of them has windows facing outside or pool area.

6/10 Okay

Roman

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter

6/10 Okay

Kristen

Synes godt om: Rengøring
Cheap and Close to town.
I stayed in the budget section of the hotel. It wasn't glamorous and was quiet loud. Fan was nice, and room the was clean. Couldn't ask for much else.
Svar fra General Manager den 4. jan. 2017
Talofa Kristen Hope you had a good and safe Christmas and start of a new year Thank you for staying with us We look forward to welcoming you at our Hotel in the near future Have a blessed year Kind regards Reservations Hotel Elisa

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room was okay. I guess maybe that is why it was cheap.

4/10 Dårligt

20,Denmark

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
corchroach on the walls
One night stay in one of the cheapest rooms. The reception and 1st floor looked really promising but then we got out to the cheap rooms. The bathrooms were small and dark and the kitchen smelt bad. Our beds were made neatly, but is was the giant corchroach on the wall that made us not stay one more night!

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cheap and nasty
The hotel was the cheapest available so we did not expect much but I would also never recommend this to anyone. The facilities are dirty and basic, I would suggest paying a little (20-40 tala) more to get a place you may want to actually stay for breakfast for!

8/10 Udmærket

Eldwin, Philippines

Synes godt om: Rengøring, service og personale
Walking Distance from Downtown Apia
Value for money... Great for Transit passenger.
Svar fra General Manager den 20. sep. 2016
Talofa Eldwin Thank you for staying with Hotel Elisa We look forward to welcoming you at our Hotel in the near future Kind regards Reservations Team Hotel Elisa

10/10 Fremragende

Lena , New Zealand

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice Hotel
Nice hotel we stay in a cheaper room, but was nice and expected for the price we pay anyway. But we pretty happy and enjoyed our stay. The staff were awesome, very nice and friendly people. Close to town and everything anyway. So I will recommend to anyone and will tell our friends about it.
Svar fra Rina den 20. sep. 2016
Talofa Lena Thank you for staying at Hotel Elisa We look forward to welcoming you again at our Hotel in the near future Have a blessed day Kind regards Reservations Team Hotel Elisa

4/10 Dårligt

Ｔａｄ, 東京

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
問題多々あり
Ｃ／Ｉ時、フロントのスタッフはコンピュータに情報が入っておらず、私が持参のバウチャーをコピーしていた。（オリジナルを返してもらってなく、翌日返してもらった）。部屋は２階だがエレベータは無く、スーツケースは自分で階段を運び上げるしかない。 バスタブはなし。 翌日街を散策するのにマップを貰おうとして、昨日で品切れと言われた。 昼頃１度帰ったがベッドメイキングがされておらず、日曜日なのでやらないとのことだった。Ｃ／Ｏの時スタッフ（Ｃ／Ｉとは別人）から宿泊料の支払いを請求され、既に日本でクレジットカードで払っていること説明したが、これでは２重払いを強いられてしまう。全くスタッフ間のデータ共有が為されていない。
外観
部屋から外を見る
デスク
ベッド

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Booking problems
We got there and they had no knowledge of our booking plus we had to pay more when we had already paid for the room. Helpful people though

6/10 Okay

Mareta, New Zealand

Synes godt om: Rengøring, service og personale, værelsets komfort
Excellent location in town overlooking the park and ocean. Closer to market, restaurant, shops, banks, clubs, bars, beach. Staff were very friendly and helpful. Back section where we were is basic and affordable. Shared bathroom and kitchen area needs an upgrade. New shower curtains, and vinyl maybe? Beds need new sheets and pillows. Be sure to double check your booking and room readiness before arrival. Room wasn't ready when we arrived at 10pm.

6/10 Okay

Palagi Wife, Utah

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Cheap & clean, but very unorganized staff
The rooms were very comfortable and clean (and cool), but the front desk staff was terrible. They gave away our confirmed and prepaid room, and we had to wait 2 hours for them to get another room ready. They kept trying to charge us more for our prepaid room, even after we had left. The room itself was really comfortable and clean, but the front desk staff was such a nightmare I don't know if I'd stay there again or not.

6/10 Okay

Starr, Oregon

Synes ikke om: Værelsets komfort
Eh...just OK
Cheap sleep and no fuss. The room was old, shabby and basic. Bathrooms were scary and shared down the hall. Room one was at the back in the older section and just had one ceiling fan. Overall it was just OK. There is a restaurant downstairs for dinner and breakfast with pretty good food. Hotel is within walking distance of the downtown and flea market. The sea wall is close by for watching the waves. Took at airport shuttle to the hotel for WST 50 and a taxi to the small regional airport for WST 15.