Sayın Begüm Hanım,Geri bildiriminizi bizimle paylaştığınız için teşekkür ederiz. Alp Paşa Hotel Antalya'daki son konaklamanız sırasında yaşadığınız hayal kırıklığı için içtenlikle özür dileriz.Takımımızın sağladığı hizmet seviyesinin beklentilerinizi karşılamadığını duyduğumuza gerçekten üzgünüz. Misafirlerimizin kendilerinin iyi hizmet aldığını hissetmelerini sağlamak en önemli önceliğimizdir. Odanızda suyun bulunmamasıyla ilgili sorununuz hakkında ne kadar rahatsız olduğunuzu anlıyoruz. Konak odalarımızın farkı oda mimarisine sahip olmasından dolayı bazı minibarlarımız dolap içerisinde bulunmaktadır. Minibarın varlığı konusunda yanlış bilgilendirildiğinizi duymak kabul edilemez. Misafirlerimize keyifli bir kahvaltı deneyimi sunmayı hedefliyoruz ve maalesef konaklamanız sırasında bunu başaramadığımız için üzgünüz.Geri bildiriminiz bizim için çok değerlidir, çünkü bize iyileştirme alanlarını belirlemede yardımcı olur. Alp Paşa Hotel Antalya'nın gerçek misafirperverliğini sergileme fırsatını bir kez daha düşünmenizi umuyoruz.Bizi tekrar tercih etmeyi düşünürseniz, lütfen doğrudan benimle iletişime geçmekten çekinmeyin, ve kişisel olarak konaklamanızın olağanüstü olmasını sağlayacağım.İlginiz ve anlayışınız için teşekkür ederiz.Saygılarımla,Rıfkı AgalarOtel Müdürü Alp Paşa Hotel Antalya

Kära Gäst,Tack för din värdefulla feedback. Vi är tacksamma att du tog dig tid att utvärdera din tid på Alp Paşa Hotel Antalya.Vi välkomnar det positiva feedbacket om hotellets läge och receptionspersonalens vänlighet. Men det är beklagligt att höra att din erfarenhet av städningen och kommunikationen med städpersonalen inte levde upp till dina förväntningar.Vi försäkrar dig att vi kommer att vidta åtgärder för att förbättra kommunikationen och städstandarderna på hotellet. Vårt främsta mål är att säkerställa våra gästers komfort och tillfredsställelse, och vi kommer att göra allt vi kan för att förhindra att sådana situationer upprepas.Vi tackar dig än en gång och ser fram emot att välkomna dig tillbaka i framtiden.Med vänliga hälsningar,Rıfkı Agalar Hotelldirektör Alp Paşa Hotel Antalya

Dear Guest,Thank you for your valuable feedback. We are grateful that you enjoyed your time at Alp Paşa Hotel Antalya.

Dear Angel,Thank you very much for taking the time to share your feedback with us. We're delighted to see that you've rated us 5 out of 5 on Expedia!We appreciate your comments about the pool opening times. We understand the importance of having the opportunity to enjoy the pool area, especially during the warmer seasons. Please note that our normal pool closing time is at 6 PM to ensure we can maintain the area properly for your safety and enjoyment.Your feedback is valuable to us and we will take it into consideration as we continuously strive to improve our guest experience.We hope to have the pleasure of welcoming you back again soon.Warm regards,Rıfkı AgalarHotel Manager

Dear Graham,First and foremost, thank you for choosing to stay with us and for taking the time to share your feedback. We take great pride in our hotel's rich history, which indeed spans many years, and we always strive to preserve its unique charm. We acknowledge the challenges that come with maintaining such a historic establishment, but rest assured, we are continuously working to enhance our guest's experience while still retaining the hotel's heritage.I appreciate your honest observation, and it gives us an opportunity to reflect and improve. Please know that we are dedicated to upholding high standards and we will certainly take your feedback into account as we plan future refurbishments.We hope that, despite the areas where we did not meet your expectations, you were able to enjoy the many positives that our hotel and its strategic location offer. Thank you once again, Graham. We hope to have another opportunity to host you, showcasing our improvements and ensuring a more seamless experience.Warm regards,Rıfkı AgalarHotel Manager

Dear Thomas,Thank you for taking the time to rate your stay at Alp Paşa Hotel. We deeply value feedback from our guests, as it helps us to continually improve and deliver the best possible experience.We notice that your rating indicates there were aspects of your stay that did not fully meet your expectations. We genuinely wish to understand more about your experience and how we could have enhanced it. We invite you to share any specific feedback or suggestions with us directly, so we may address them appropriately.At Alp Paşa Hotel, we pride ourselves on offering a unique experience in a 300-year-old Ottoman Mansion setting, and we strive to ensure each guest feels the warmth of genuine Turkish hospitality.We genuinely hope you will give us another opportunity to host you in the future, ensuring a more exceptional stay.Warm regards,Rıfkı AgalarHotel Manager

Dear Iffat Mohd Jamil,Thank you for taking the time to rate your stay at Alp Paşa Hotel. We appreciate your feedback.We noticed that you rated your experience with us as 3 out of 5, and we would like to understand more about your stay and how we could have made it better for you. Our guests’ satisfaction is of the utmost importance to us, and we are committed to addressing any issues or concerns our guests may have.Please feel free to reach out to us directly and provide more details about your stay. We value your feedback as it helps us identify areas for improvement, and we are keen to resolve any issues you might have experienced.We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Best regards,Rıfkı AgalarHotel Manager

Dear Gita,Thank you for taking the time to rate your stay with us on Hotels.com. We are genuinely delighted to see such a positive rating.While your review didn't include specific comments, we greatly appreciate the high score you've given us. It is heartening to know that we could provide an experience that met your expectations.Your feedback serves as an encouragement to our team, reinforcing our commitment to delivering exceptional service to our esteemed guests.We look forward to the opportunity to welcome you back in the near future. If you have any suggestions or additional feedback during your next visit, please don’t hesitate to share; we’re always keen to improve.Warm regards,Rıfkı AgalarHotel Manager

Sevgili Meltem Hanım,Öncelikle bu değerli geri bildiriminiz için içtenlikle teşekkür ederiz. Expedia üzerinden bize tam puan vermiş olmanız, ekibimizin her gün gösterdiği çaba ve özverinin karşılığını almış olduğunu gösteriyor.Bize verdiğiniz bu mükemmel puan, sadece bir sayıdan çok daha fazlasıdır; bu, sizin bize duyduğunuz güvendir. Konaklamanızın her anında sizlere en iyi hizmeti sunmayı hedefledik ve bu geri bildirimle başarılı olduğumuzu görmek, bizim için paha biçilemez.Sizi ağırlamak bizim için büyük bir onurdu. Umarım sizi yakın bir zamanda tekrar ağırlama fırsatını buluruz. Gelecek seyahatlerinizde yine bizi tercih edeceğinizi umuyor ve sizi her zaman otelimizde ağırlamaktan mutluluk duyacağımızı belirtmek istiyoruz.Sıcak dileklerimizle,Rıfkı AgalarOtel Müdürü

Merhaba Ramazan Bey,Öncelikle otelimize verdiğiniz olumlu geri dönüş için teşekkür ederiz. Değerli yorumunuzu bizimle ve diğer misafirlerimizle paylaştığınız için minnettarız.Memnuniyetiniz, ekibimiz için en önemli önceliktir ve sizin gibi değerli misafirlerimizin beklentilerini karşıladığımızı görmek, verdiğimiz hizmetin doğru yolda olduğunu bize gösteriyor.Sizleri tekrar ağırlamaktan mutluluk duyarız. En yakın zamanda tekrar görüşmek dileğiyle.Saygılarımla,Rıfkı Agalar

Dear Britta,Thank you for taking the time to share your experience with us, and I'm truly sorry that your stay at our hotel did not meet your expectations. Your feedback is incredibly valuable to us, as it helps us identify areas for improvement.I want to extend my sincerest apologies for the discomfort you experienced with the cushion and the bathroom conditions. This certainly does not reflect the high standards of quality and cleanliness that we strive to maintain.I want you to know that we have already addressed the specific issues you raised with our housekeeping and maintenance team. We will be taking immediate steps to ensure that similar issues do not occur in the future.Despite these shortcomings, I hope you were able to enjoy other aspects of your stay with us. If you decide to give us another chance, please reach out to me personally, and I will make sure that your next stay is as comfortable and enjoyable as possible.Your satisfaction is our priority, and we hope to have the opportunity to welcome you back to our hotel so we can provide you with the exceptional experience that we are known for.Warm regards,Rıfkı AgalarHotel ManagerAlp Paşa Hotel

Dear Zuomureti,Thank you for taking the time to share your rating on Hotels.com. I'm sorry to see that we did not meet your expectations, as indicated by your score of 4 out of 10.In order to ensure we are constantly improving, we highly value specific feedback about what we could have done better. Since your review didn't include any specific comments or areas for improvement, it makes it challenging for us to address the exact issues that may have impacted your stay.However, we genuinely appreciate your rating and it helps us focus on key areas of improvement. Please rest assured that we take all feedback seriously and continuously strive to provide a superior guest experience.Thank you once again for sharing your rating and we sincerely hope to have the opportunity to better serve you in the future.Best Regards,Rıfkı AgalarHotel Manager

Dear Marlene,Thank you very much for your perfect score and for choosing our hotel. We are delighted to know that your stay with us was enjoyable.While you did not leave a specific comment, your rating speaks volumes about your experience. We are always here to provide the best service and a wonderful stay for our guests, and your feedback lets us know we're doing our job right.We hope you will visit us again in the future. Your continued patronage is sincerely appreciated.Best Regards,Rıfkı AgalarHotel Manager

Dear Aamar,Thank you so much for taking the time to share your wonderful feedback on Expedia and for giving us a perfect 5-star rating. We are delighted to know that you had an amazing stay at our hotel and that you continue to choose us for your visits.Our historical architecture is indeed one of the unique aspects of our hotel, and we are thrilled that you appreciate it. We are proud of our history and always strive to offer an experience that combines both the charm of the past and the comfort of the present.Your compliments about our staff are much appreciated. We believe that our team is one of our greatest assets, and it is rewarding to see their efforts acknowledged. I will pass your kind words onto them; it will surely put a smile on their faces.Lastly, as the owner, I take great pride in providing a personal touch and welcoming all our guests. Your acknowledgment of this truly warms my heart.We greatly appreciate your feedback and look forward to welcoming you back for another memorable stay at our hotel.Best Regards,Rıfkı AgalarHotel Manager

Dear Ceren,Firstly, I would like to express my gratitude for choosing to stay at our hotel and for taking the time to rate us a perfect 10 out of 10 on Hotels.com. As the Hotel Manager, it truly warms my heart to see such a score.Although your review didn't include any specific comments, your high rating speaks volumes. It suggests that you had a pleasant stay with us and that our team succeeded in providing you with exceptional service, which is always our ultimate goal.We are deeply committed to providing a superior hospitality experience for all of our guests, and reviews like yours provide encouragement to our team to continue our efforts.Thank you once again for your generous rating, and we are eagerly looking forward to welcoming you back to our hotel in the near future.Best Regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

Dear Jasmin,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. As the manager, I appreciate hearing from our guests, as your comments are vital for us to continue improving our accommodation and services.I am truly sorry to hear that you were disturbed by noise during your stay. We understand how important a quiet environment is for our guests, especially for a good night's sleep. Rest assured that we are looking into the matter to identify the source of the noise you mentioned, and will take the necessary measures to improve this situation.On the other hand, I hope that the rest of our facilities and services met your expectations, and that you were able to enjoy the unique experience that our hotel aims to provide.Your feedback is very valuable to us, and I thank you again for bringing these matters to our attention. We continuously strive to meet and exceed our guests' expectations and your feedback helps us do that.We hope that we will have another opportunity to welcome you back and provide you with a more comfortable and quieter stay.Best Regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

Dear Terje R.,Thank you for taking the time to rate your recent stay with us at Alp Pasa Hotel on Hotels.com. We appreciate your high score of 8 out of 10, and we're glad that you enjoyed your stay.Your feedback is invaluable to us, as we continually strive to enhance our guests' experience. It is always a pleasure to see that our efforts are recognized and appreciated by our valued guests.We understand there is always room for improvement and we are motivated to do even better next time to earn that perfect score from you. If you have any specific areas you think we could improve on, we would love to hear from you.Once again, thank you for your rating and we hope to have the opportunity to welcome you back in the near future, striving to make your next stay a perfect 10 out of 10.Warm regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

Dear Jenni,I am truly delighted to see your perfect score rating of our hotel on Hotels.com. A heartfelt thank you for awarding us a 10 out of 10.Your feedback is invaluable and we are thrilled to know that we were able to provide you with an excellent experience. Our team takes great pride in the service we offer and it is always rewarding to receive such positive feedback.It's guests like you who inspire us to constantly strive for perfection, and to ensure we make every guest's stay as exceptional and enjoyable as possible. Your positive review affirms the hard work we put in every day, and we are truly thankful for your recognition.We hope to have the honor of serving you again in the future. Thank you once again for your perfect rating and for choosing to stay with us at Alp Pasa Hotel.Best regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

Dear Tom,Thank you so much for taking the time to leave us a perfect rating on Expedia. I am thrilled to see your "Phantastisch!" comment and a score of 5 out of 5.Your wonderful feedback truly brightens our day and it is a great honor to know that you had a fantastic stay with us. At Alp Pasa Hotel, our aim is to create memorable experiences for our guests, and it gives us immense joy to know that we were able to achieve this with you.Your positive comments are a powerful encouragement for our team who strive every day to provide superior guest experiences. We truly appreciate your recognition and are grateful for your support.Once again, thank you for your stellar review. We look forward to the opportunity of welcoming you back for another fantastic stay in the future.Best regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

Dear Didem,Thank you for taking the time to rate your recent stay with us at Alp Pasa Hotel on Hotels.com. We value all feedback from our guests and appreciate your score of 6 out of 10.We understand from your rating that there may have been aspects of your stay that did not entirely meet your expectations. We are committed to providing excellent service and facilities to our guests, and we would sincerely appreciate it if you could share more details about your experience.Your feedback helps us identify areas where we can improve and better meet our guests' needs. If you have any comments or suggestions, we encourage you to share them with us, so we can make your next stay even more enjoyable.Once again, thank you for your rating and for choosing to stay with us. We look forward to welcoming you back to Alp Pasa Hotel and improving your experience in the future.Warm regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel