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Anmeldelser af TownePlace Suites by Marriott Albany Downtown/Medical Center

2.5 out of 5
TownePlace Suites by Marriott Albany Downtown/Medical Center
22 Holland Ave, Albany, NY

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 332 af i alt 635 anmeldelser" "
Bedømmelse på 8 − Udmærket. 196 af i alt 635 anmeldelser" "
Bedømmelse på 6 − Okay. 46 af i alt 635 anmeldelser" "
Bedømmelse på 4 − Dårligt. 29 af i alt 635 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 635 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Naw Eh

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Family friendly.
Overnattede 7 nætter i maj 2024
Svar fra Erika B. den 21. maj 2024
Thank you for taking the time to leave us a comment! We hope to welcome you again soon.

6/10 Okay

Heeba

Rejste med familie, Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything about this property was 5 star except the breakfast, which was a bunch of cereal, and scrambled eggs. The pancake machine was broken, and there were no other options
Overnattede 1 nat i maj 2024
Svar fra Erika B. den 21. maj 2024
Thank you for taking the time to write us a review. The hotel is under new management, and we will be looking at breakfast to see where we can improve. Your feedback is very important to us. We hope to welcome you again soon!

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel was nice. The rooms were large. The two women at the front desk for check in were super nice.
Overnattede 1 nat i maj 2024
Svar fra Erika B. den 21. maj 2024
Thank you for choosing to stay with us, we hope to welcome you again soon!

10/10 Fremragende

Karin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Large rooms, quiet, friendly, helpful employees
Overnattede 1 nat i maj 2024
Svar fra Erika B. den 21. maj 2024
Thank you for taking the time to write us a review. We hope to welcome you again soon!

10/10 Fremragende

Brittany

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were all super helpful and amazingly friendly. The room was perfect and just what we needed
Overnattede 1 nat i maj 2024

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here while in town for March Madness. The staff was really friendly and helpful.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

sheraz I

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What an amazing experience and staff was great !!
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Nevine

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The couch was broken and closed and my girls slept on the floor
Overnattede 1 nat i april 2024

8/10 Udmærket

Patricia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The dining area only had 6 tables for 2 people. It was always crowded. we had to take our breakfast up to our room to eat. Staff was EXCELLENT! Room was not totally cleaned. However, the bathroom was cleaned every other day.
Overnattede 6 nætter i marts 2024

6/10 Okay

Sarah

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It is not easy getting into the hotel. When we arrived, someone was parked right in the road leading to the check in area. Thankfully my car was small enough to maneuver through. The breakfast area was small. It needed another waffle maker. There was a very strong, mildew smell in the stairwell. We were there for the NCAA tournament, and even though we were a short distance from the arena, I didn't feel comfortable walking in this area.
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Katelynn

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overcharged

8/10 Udmærket

JoAnne, Abington

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

8/10 Udmærket

Agim

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Probleme in Unterkunft. Unklare Verhältnisse zwischen Expedia und Hotel. Expedia hat sch dabei professionell gezeigt. Ich bin von der Hotel Leitung als krimineller Betrüger behandelt. Mit Polizei bedroht when ch nicht die Kosten für Übernachtung sofort bezahle. Hoch unprofessional.
Overnattede 4 nætter i februar 2024

4/10 Dårligt

Sandro

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel is clearly supported by patients of Albany med Center and charge for that . The feeling is the same as if you were staying in a hospital with the elevators , lighting etc. I think it was once part of the hospital.Even if the reason of my visit was the hospital , I would rather stay in a cozy place than there . Very poor job decorating the space .
Overnattede 1 nat i februar 2024

10/10 Fremragende

Patrick

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is located on one of the primary roads to Albany Medical Center. Ambulances use this route. Although McDonald's and Walgreen's are within walking distance, the closest restaurant is about 400m away. Also, the adjacent neighborhood is a lower income neighborhood.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Shannon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Thomas

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Charged my credit card $10.80 for parking while staying at their facility. No mention about charge while checking in or out. No receipt or anything. Just a charge appeared on my credit card statement. When I inquired, I was told that they tell you about it when you check in and out and give you a receipt. Lies!!!

2/10 Forfærdeligt

Latoya

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
It’s a very clean hotel but policies are very disturbing they took my whole check $150 for a pet 10 a day for parking and they charge your card for essential which you don’t get right back I will never stay here again .
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
They used my reservation for Thursday on Wednesday without telling me Brittney the front supervisor was EXTREMELY RUDE
Overnattede 1 nat i januar 2024

6/10 Okay

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room is showing signs of age. Mattress sagged in the center. There were no clothes hangers. Only one kitchen chair. One one living room chair (a loveseat). Only one side table. Really lacking in furnishing in a room for two.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Austin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
People in lobby were very nice and very helpful
Overnattede 2 nætter i december 2023

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient location. The 2 women at the desk on the afternoon/night shift (I believe they said they were sisters) were absolutely the best part of our stay. Paying for parking was a little annoying as the gates were difficult to operate with room keys (one didn’t work) but overall a great place. Would stay again
Overnattede 4 nætter i december 2023

8/10 Udmærket

Donald

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i december 2023

10/10 Fremragende

bruce

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 1 nat i november 2023

10/10 Fremragende

Maura

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

8/10 Udmærket

Donna

Rejste med familie
Synes godt om: Faciliteter
Everything gets very clean and updated. Breakfast was just ok. Everyone was very pleasant
Overnattede 1 nat i december 2023

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place
The staff is always friendly the hotel and rooms are clean and spacious this is our 3rd time staying here and we wouldn't stay anywhere else while we are in town
Overnattede 1 nat i december 2023

10/10 Fremragende

Ammu

Overnattede 1 nat i december 2023

10/10 Fremragende

Ezekiel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Sandra

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very nice. It was confusing as to how to get to the front desk. I actually had to back into traffic to go around to the back of the hotel to check in. Another patron started screaming at me because I couldn't back out fast enough. After the bed bug check, I didnt find bugs but there were food crumbs in the crevices of the mattress. There were also food crumbs along the baseboard. There was hair on the wall in the bathroom. It looked like the bathroom had been recently painted. They left dirt and hair on the baseboards and just painted over it. Probably the worst was the plug in air fresheners all over the room and in the hallway. Presumably to cover up the marijuana smell. Its clearly not a smoke free hotel. There was a cigarette (or something) burn on the tissue box and on the floor of the bathroom. The bathroom mirror had mold behind it visible from the front. The door had a large gap underneath (not up to fire code I would imagine). The furniture was stained and disgusting. There was clearly a cat that had stayed because the corner of the couch was shredded and there was cat hair on the floor. The room was obviously not vacuumed. There are a lot of hotels in the area. Pick a different one.
Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Rick

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Possibly the worst Marriott property I've stayed in. The first room smelled so bad we had to change, and the second smelled of Smoke eater spray. The next morning the water was out, so showers, breakfast, etc were impossible. If had known the Albany area better I would have chosen a different property.
Overnattede 1 nat i oktober 2023

6/10 Okay

Mouhamed

Synes ikke om: Service og personale
Not much. Would not return to this place
Overnattede 2 nætter i november 2023

6/10 Okay

Marquis

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The toilet wasn’t clean, there was a dirty wash cloth hanging in the shower and the floor wasn’t swept when I first arrived. Other than that, everything was fine. The employees were friendly and it’s actually a nice hotel.
Overnattede 1 nat i november 2023

8/10 Udmærket

POLINA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast
Overnattede 1 nat i november 2023

10/10 Fremragende

Chantal, Laval

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très calme et très propre.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Anthony

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice property
Overnattede 1 nat i november 2023

10/10 Fremragende

Fashionett

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall great stay no complaints
Overnattede 1 nat i november 2023

8/10 Udmærket

Jeffrey

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
The area was outside the city center and while not unsafe seemed a little suspect.
Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Kristan

Overnattede 1 nat i november 2023

8/10 Udmærket

Elana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

4/10 Dårligt

Ana

Rejste med partner
Plague por la Habitacion en El 3 Piso. $144 Cuando mire en la cuenta de mi banco observe que tenia 3 cobros mas, uno por $10, otro por $20 y otro por $10 . NO se porque me han cobrado esto. NO rompi muebles NO manche sabanas toallas ni cortinas NO queme nada NO dane alfombra NO Hice ningun dano . Porque me cobraron esto?
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

John

Synes ikke om: Service og personale
Overnattede 1 nat i november 2023

8/10 Udmærket

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great room and people. Poor key cards.
The room is great size, layout and function. The morning breakfast is not so great but functional, and the door-parking lot key system is worthless. 3 out of 4 times they never worked. On a 5-night stay my electronic key-cards had to be reset 4-times. The people are very friendly and pleasant doing this, but its necessity is cumbersome.
Overnattede 5 nætter i oktober 2023

4/10 Dårligt

Adlin

Synes ikke om: Rengøring
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Sonia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Alice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was easy and quick. Every staff person during our stay was very friendly and helpful and showed a real interest and concern about our comfort and satisfaction. Will definitely recommend this place if you are in this area! Their staff are wonderful!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Patrick

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Medical Center convenience
We were in Albany to support family that was using the nearby medical center. TownePlace was pet friendly and convenient. The staff was unusually helpful.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Andres

Overnattede 1 nat i oktober 2023

8/10 Udmærket

Lisha

Overnattede 1 nat i oktober 2023