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Anmeldelser af Americas Best Value Inn & Suites Ada

2 out of 5
Americas Best Value Inn & Suites Ada
1003 Lonnie Abbot Boulevard, Ada, OK

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 123 af i alt 428 anmeldelser" "
Bedømmelse på 8 − Udmærket. 147 af i alt 428 anmeldelser" "
Bedømmelse på 6 − Okay. 76 af i alt 428 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 428 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 31 af i alt 428 anmeldelser" "

7,6/10

Rengøring

8,0/10

Service og personale

7,0/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

BillyJack

Overnattede 1 nat i maj 2024
Svar fra Mike den 25. maj 2024
Thank you for staying with us.we hope to see you soon again.

4/10 Dårligt

Amy

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, faciliteter
The bed was comfortable, & bedding was clean. The staff was courteous. The property was cleanish. The negatives - the place was loud, towels were in poor shape, & needed blackout curtains. A little overpriced
Overnattede 2 nætter i maj 2024
Svar fra MIKE den 20. maj 2024
Thank you for sraying with us we are vry sorry for your inconvenence .

8/10 Udmærket

Fallon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra mike den 10. maj 2024
thank you for staying with us, we appreciate your feedback , i hope you enjoyed your stay, we hope to seeyou soon again. once again thank you

6/10 Okay

Gail

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Very friendly people. Plus Pet Friendly 😊
Overnattede 1 nat i april 2024
Svar fra MIKE den 12. apr. 2024
Thank for staying with us .

4/10 Dårligt

Tania

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I hate leaving a review like this but, it’s absolutely necessary. Keep in mind, I have stayed at this property many times over a five year period. I was very disturbed upon our arrival 1/1/24. When we arrived to the property, we rang a bell for the attendant to check us into our rooms which isn’t so unusual but, we never seen him again. No attendant or security staff ever seen again at the front desk or elsewhere on the property. The doors to the front office and hotel were left completely unlocked, unattended and unsecured the entire time. Even the door lock mechanisms were missing for anyone to walk in and do a “stick up” to rob guests, room to room. It was like a ghost town hotel, nothing was operable. The coke and ice machines were all rusted out, didn’t work. We had to search for someone to get ice and when the guy got us ice from the office supply room, we watched him get our ice with his bare hands. Sorry but, I have no clue where his hands have been. The room itself was ok but in cleanliness, it wasn’t a fail, hadn’t been cleaned and disinfected. There was dust all over including in the ice bucket, dirt accumulation on the light switches that I had to wipe down with a Lysol wipe, there was pubic hairs in our shower and drops of blood on the floor. You can tell the shower curtain hadn't seen Clorox ever in its existence. It was a very uneasy stay and so sad. This hotel use to be filled with guests, attendants, maintenance and cleaning personal on the property.
Overnattede 1 nat i januar 2024
Svar fra Guest Relations den 12. jan. 2024
Your loyalty is appreciated, and we want to thank you for choosing to stay with us many times over a five-year period. However, we are disappointed that we were unable to meet all of your expectations. As you know, this is not typical of our high standards, and we will be sure to discuss your feedback with our team immediately. We apologize for your recent experience with us, and we hope that you will give us another chance in the future so we can show you a much better experience.

10/10 Fremragende

Shiann

Overnattede 7 nætter i december 2023
Svar fra MIKE den 21. jan. 2024
thank you for staying with us we appreciate your feedback

10/10 Fremragende

Terrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room 116
Everything was perfect! Except the mirrors in the room were facing each other, and ithe made me a little uncomfortable.
Overnattede 2 nætter i december 2023
Svar fra MIKE den 5. jan. 2024
thank you for staying with us we appreciate your feedback.

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring
Very friendly staff, but the bathroom floor had spots of blood on it and the sheets weren’t clean. Breakfast didn’t have any protein options.
Overnattede 1 nat i december 2023
Svar fra MIKE den 20. dec. 2023
THAK FOR STAYING WITH US , WE ARE VERY SORRY FOR ANY INCONVENIENCE , GIVE US ANOTHER CHANCE WE AILL SERVE YOU BETTER. ONCE AGAIN SORRY

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The breakfast offered seems to be going downhill, biscuits hard as a rock, no protein offered
Overnattede 2 nætter i november 2023
Svar fra MIKE den 5. jan. 2024
thank for styaing with us .

10/10 Fremragende

Corie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I love this place the new owner is awesome and friendly very helpful with anything you may need to make your stay pkeasant!
Overnattede 6 nætter i november 2023
Svar fra mike den 12. nov. 2023
Thank for staying with us & gave us wonder review, we are very happy that your stay was very excellent , we can't wait to see you again for your future stay. once again thank you so much

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Mike den 5. nov. 2023
Thank you for staying with us.

8/10 Udmærket

lynn

Overnattede 1 nat i oktober 2023
Svar fra mike den 4. dec. 2023
Thank you for staying with we appreciate your feedback.

4/10 Dårligt

Brandon

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, værelsets komfort
Get what pay for
Cleanliness is lacking however inside rooms is a plus
Overnattede 1 nat i oktober 2023
Svar fra Mike den 26. okt. 2023
Thank you for staying with us , we are very sorry for cleanly issue , we will address to housekeeping departments to look into. Once again sorry

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra mike den 22. okt. 2023
Thank you for staying with us , we are thrilled that you enjoyed your stay at our property, we want to see you again for your future stay with us .once again thank you so much

8/10 Udmærket

Tommy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra mike den 22. okt. 2023
Thank you for staying with us and gave us good rating. i hope that you enjoyed your stay.

10/10 Fremragende

J Yolanda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Management was very considerate by having an iron available upon my arrival due my needing it for pressing garments for an upcoming wedding.
Overnattede 2 nætter i oktober 2023
Svar fra mike den 15. okt. 2023
Thank you for staying with us , we are very happy that you enjoyed your stayed and we able to fufill your needs, we want to see you again for your future stay.

10/10 Fremragende

Kevin

Overnattede 1 nat i oktober 2023
Svar fra mike den 8. okt. 2023
Thank for staying with us , we are thrilled that you enjoyed your stay , we want to see you again for your future stay with us. once again thank you so much

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was just an overnight trip
Overnattede 1 nat i oktober 2023
Svar fra mike den 6. okt. 2023
Thank you for staying with us , we appreciate your feedback.

10/10 Fremragende

linda

Overnattede 1 nat i september 2023
Svar fra mike den 22. okt. 2023
Thank you for staying we appreciate your feedback.

8/10 Udmærket

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s an okay place for a one night.
Overnattede 1 nat i september 2023
Svar fra mike den 30. sep. 2023
Thank you for staying with us.

6/10 Okay

BillyJack

Synes godt om: Værelsets komfort
Poor staff customer service
It was a pleasure stay and my only complaint was the way the staff was about me over sleeping and the house keepers waking me up for check out totally rude and just pissed me off waking up to such nonsense we’ve all over slept it’s not like I was five hours late like 10 min
Overnattede 1 nat i september 2023
Svar fra mike den 18. sep. 2023
Thank you for staying with us , we are very sorry for any inconvenience , no one rude but you not opening the door after checkout time .

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I was comfortable there
Overnattede 2 nætter i september 2023
Svar fra mike den 16. sep. 2023
Thank you for staying with us .

6/10 Okay

Janice, Ponca City

Synes godt om: Rengøring, service og personale
A/C not working well, it was 105 degrees, wasnt told about it. Beverage machibe n ice machibe not working
Svar fra mike den 7. sep. 2023
Thank you for staying with us , we are very sorry for any inconvenience , no one complains about if you have any problem we would take care of that for you, gave us another chance to make you stay excellent once again sorry .

10/10 Fremragende

Susanna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The check in staff is very friendly and accommodating!
Overnattede 1 nat i august 2023
Svar fra mike den 25. aug. 2023
Thank you for staying with us , we are thrilled that you enjoyed your stay we want to see you soon again for your future reservation. once again thank you so much for staying with us.

8/10 Udmærket

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra mike den 12. aug. 2023
Thank for staying with us , we appreciate your feedback.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not as good as used to be
The breakfast options aren’t what they used to be and I asked about it and basically said there is no longer a meat option, like sausage, bacon, ham, etc. just eggs, biscuit, and gravy
Overnattede 1 nat i juni 2023
Svar fra mike den 1. jul. 2023
Thank you for staying we appreciate your feed back, we always try to make guest happy.

10/10 Fremragende

Toni

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff (:
Overnattede 1 nat i juni 2023
Svar fra mike den 25. jun. 2023
Thank you for staying with us we hope that you enjoyed your stay at our property. once again Thank you.

4/10 Dårligt

Sheri

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Room and bathroom not clean at all. Dirty mirrors, bathroom walls and floor dirty.
Overnattede 1 nat i juni 2023
Svar fra mike den 25. jun. 2023
Thank you for staying with us , we are very sorry for your inconvenience , we will address this issue to housekeeping team , once again sorry.

8/10 Udmærket

Tami

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room layout was great. The room was spacious.
Overnattede 1 nat i april 2023
Svar fra Abvi-MGM den 24. apr. 2023
Thank you for your kind review. We really appreciate your business. We would love to see you on your next trip to the area!

8/10 Udmærket

Nathan

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Stained sheets
Overnattede 1 nat i april 2023
Svar fra Kasey den 21. apr. 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. I will forward the concern to our housekeeping team to see the issue. We strive to be better, thank you for staying with us

2/10 Forfærdeligt

Shelia

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra MGM-Ada den 19. apr. 2023
Thank you for your feed back. We really appreciate your business.

10/10 Fremragende

Betty

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was clean but people upstairs above us was loud.
Overnattede 1 nat i marts 2023
Svar fra MGM-Ada den 30. mar. 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2023
Svar fra Kevin O. den 15. mar. 2023
Thank you for your kind review. We really appreciate your business. We would love to see you on your next trip to the area!

4/10 Dårligt

Cindy

Rejste med familie
Synes ikke om: Rengøring, værelsets komfort
Don’t waste your money
Check in was okay. There was no fridge in the room and when I asked about it, she acted like she didn’t know but followed me in to check. Like I was lying. She went back to the front desk and we left to run to the store. When we got back I had to ask again and she said they could move us to a different room. I passed. Later that night as we were trying to sleep there was people right outside our door being loud and obnoxious. I opened the door and told them people are trying to sleep. I went back to bed and they got loud again. My room was very close to the front desk and nothing was done. The room was not clean either. Luckily we only stayed 1 night. Won’t be back.
Overnattede 1 nat i marts 2023
Svar fra Kevin O. den 13. mar. 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. I will forward the concern to our maintenance team to see the issue. We strive to be better, thank you for staying with us

2/10 Forfærdeligt

Andres

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay away! Bed bugs!
Do not stay here! Got a room where the bed had bed bugs. Got up around midnight itching and had boils on my arms and saw bed bugs retrieving to the side of the bed when i turned on the lights. Complained to the front desk around midnight because i woke up , guy did not know what to do. Ask if i can just get another room because was too late to look for another hotel. When we got to another room we heard noise from the old room as someone cleaning and moving stuff around.The next morning I asked for just a partial refund back. They declined and said they will just give me a discount next time. I was told i would need to show proof next time. I have bite marks all over my arms and pictures of the bugs is that proof enough?! When driving out noticed a bunch of mattresses out in the dumpster. Out of money for such an experience. Never again.
Overnattede 1 nat i februar 2023
Svar fra Kevin S. - CSR den 25. feb. 2023
Thank you for your review and feedback, ABVI of Ada has routine pest control to ensure guest satisfaction. If any guest has an issue with their room we ask them to let Front Desk know so they can make changes and accommodate accordingly. We are reviewing this matter further and follow up with you if there are any updates. We apologize for any inconvenience during your stay and we hope to earn your business again in the future!

2/10 Forfærdeligt

Brittany

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sheets and bedding was nasty with stains, trash hadn’t been emptied, nothing was even wiped down!
Svar fra Kevin O. den 11. dec. 2022
Thank you for your feedback and review, we ask all guest to let Front Desk know of any issues during their stay so that they can fix the problem. We will forward your concerns to our housekeeping and ensure that our housekeeping standards are adhered to, thank you for letting us know and we hope to earn your business again!

4/10 Dårligt

Kristen

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Room smelled musty. Latch lock in door removed. Mattress cover filthy.
Svar fra Kevin O. den 1. dec. 2022
Thank you for your feedback and review, we apologize for any inconvenience during your stay.Sorry for the inconvenience, we ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. we had deadbolt in all rooms.We'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Dårligt

Ciera

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Review for improvements
The toilet didn't flush easily. I had to hold the handle for about 20-30 seconds until it flushed fully. The room was an accessible room, so I could see where this would be a problem. The room looked tidy but the bathroom was questionable. The bottom of the shower I didn't trust to walk into with my bare feet. The towels were worn out. The towel I had was ripped. Also, I was working at the desk and I looked down to a roach coming my way. I killed it and flushed it. I feel the hotel is overpriced. I have stayed in better quality hotels for cheaper. Suggestions I have are to replenish with new towels, spray the hotel regularly, and update the showers for easier cleaning. Thank you.
Overnattede 1 nat i november 2022
Svar fra Kevin O. den 13. nov. 2022
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We have routine pest control sprayings in all rooms. If there is ever an issue with your room or your stay please let Front Desk know so that they may better assist you. We appreciate your stay with us and hope you will give us another chance to earn your business.

4/10 Dårligt

Jimmy

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not for us
Sheets have stains. Trash and debris on the floors. The is a stain on the sheets. We are not sure if the cleaned the room. This is a very low end hotel, but that is no excuse for not cleaning the rooms. There is no elevator to the second floor. Not good for those of us who have difficulty climbing stairs.
Overnattede 1 nat i oktober 2022
Svar fra Kevin O. - CSR den 2. nov. 2022
Thank you for your review and feedback, we read all reviews and will talk with our housekeeping to ensure all rooms are cleaned thoroughly. If there is ever a complication during, before or after your stay please notify Front Desk so that they can make it right! We want to promote a family friendly atmosphere and we apologize for any inconvenience during your stay.

6/10 Okay

KIM

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
Room floor was dirty and tub stained. Very noisy outside in the middle of the night. Ran out of breakfast items and did not re-stock. Cold sausage.
Overnattede 1 nat i oktober 2022
Svar fra MGM-Ada den 19. okt. 2022
Thank you for your feedback and review, we apologize for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us.

8/10 Udmærket

BRIAN

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra MGM-Ada den 14. okt. 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Udmærket

Kurt

Synes godt om: Service og personale
Overnattede 1 nat i oktober 2022
Svar fra MGM-Ada den 14. okt. 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointed
The bathroom was not clean, the bed was not comfortable there was barely any hot water and the outside lights right outside the window were on all night and made it seem like daylight in the room.
Overnattede 1 nat i oktober 2022
Svar fra MGM-Ada den 11. okt. 2022
Thank you for your feedback and review, we apologize for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us.

10/10 Fremragende

Vicki

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022
Svar fra Kevin O. den 27. sep. 2022
Thank you for your kind review, we appreciate your stay with us and we hope you will stay with us again soon!

4/10 Dårligt

destinies

Rejste med familie og småbørn
Synes godt om: Service og personale
Online advertisement said it had fridge, microwave and a safe, the breakfast bar is terrible, left over gravy, the sausage were still cold and the pan cake batter dispense yellow liquid only guessing it was left from the day before.
Overnattede 2 nætter i september 2022
Svar fra Kevin O. den 27. sep. 2022
Thank you for your review and feedback, the microwave and safe are available upon request if the room you receive does not have those items. We will address your concerns with of the breakfast with our Chef and look at ways to improve!

8/10 Udmærket

Eric

Overnattede 1 nat i september 2022
Svar fra Kevin O. den 19. sep. 2022
Thank you for your kind review, we appreciate your stay with us and we hope to see you back soon!

10/10 Fremragende

Lisa

Overnattede 1 nat i september 2022

2/10 Forfærdeligt

Truman

Overnattede 1 nat i august 2022

10/10 Fremragende

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022
Svar fra bipin den 28. jul. 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022
Svar fra Kevin O. - MGMT den 17. jul. 2022
Thank you for your kind review, we appreciate your stay with us and we hope to see you back soon!