Udendørsområde

Anmeldelser af Labadi Beach Hotel

5 out of 5
Labadi Beach Hotel
1 Laby Pass, Accra

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 232 af i alt 470 anmeldelser" "
Bedømmelse på 8 − Udmærket. 159 af i alt 470 anmeldelser" "
Bedømmelse på 6 − Okay. 46 af i alt 470 anmeldelser" "
Bedømmelse på 4 − Dårligt. 19 af i alt 470 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 470 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Rikke

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2022
Svar fra Irene Ofori-Teiko ( House Manager) den 26. nov. 2022
Dear Rikke,Thank you for staying with us and sharing your feedback.We look forward to welcoming you back in the near future.Kind regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recommended
Had a great stay! Great service and nice staff all around! I was even able to do some work at their gym and get a haircut at their walk in barber! Will definitely be back as it is also very family friendly with top security!
Overnattede 3 nætter i februar 2020
Svar fra Irene Ofori-Teiko den 13. feb. 2020
Dear Valued guest, Thank you for staying with us and taking time off to review us. we are excited to know that you had a great stay. What is refreshing is the great service and friendly staff you encountered. This means the training on customer service and care is paying off. We really look forward to welcoming you back to experience our Ghanaian hospitality. Kind regards

6/10 Okay

T

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hvis du gerne vil på stranden ...
Det er et ok hotel. Men det ligger et stykke fra byen. Så hvis du gerne vil meget ind til byen, er dette måske ikke optimalt. Poolen var ikke helt rent og vi fik begge maveonde efter at have svømmet iden. Vi så ikke en pool mand checke den i de 3 dage vi var der! Maden var god og tjenerne søde

10/10 Fremragende

Lorraine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice stay
Overnattede 2 nætter i maj 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 27. maj 2024
Dear Lorraine,We are grateful for the feedback after your stay with us. We are happy to know that you had a nice stay.Look forward to having you back the next time you are in Accra.Best regards

10/10 Fremragende

Fred

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My wife and I had an amazing time at our the Labadi Beach Hotel. The entire staff were completely professional and attended to every one of our needs. Our room was very clean and contained everything needed for a comfortable stay. My only small complaint would be to relocate wall power outlets closer to the end tables, next to the bed. Would definitely stay here again, on our next visit.
Overnattede 10 nætter i maj 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 24. maj 2024
Dear Fred,We would like to thank you for taking the time to share your experience following your stay at the Labadi Beach Hotel. We are so excited to hear that the entire staff were very professional and attended to your needs and your room was very clean and all the amenities were there. This will be communicated back to them to motivate them. We have noted the issue of the power outlets on the wall. Our Chief engineer has been tasked to investigate and rectify it. Your feedback help us to be better and we are grateful.Thank you for having the confidence in us and will look forward to welcoming you back.Kind regards

10/10 Fremragende

Leah

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a group of 13 family members staying 10 days the property was so nice, beautiful and accommodating to us all. I celebrated my Birthday at the resort. The walk right out to the Beach was Amazing the pool and pool bar were also Awesome.
Overnattede 9 nætter i april 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 13. maj 2024
Dear Leah,We are so grateful for leaving us with such wonderful review after your group stayed with us. We trust we made your day special. We are glad you loved the property and the walk on to the beach, the pool and the pool bar.We look forward to hosting you again anytime you are in Accra.Best regards

8/10 Udmærket

Adrian

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
Clean,well kept area,
Overnattede 6 nætter i april 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 6. maj 2024
Dear Adrian,Thank you so much for the feedback after your stay with us. We are grateful for noticing that the property is well kept and clean. Will continue to maintain that to have customers like you stay with.Look forward to having you back again soon.Best regards

10/10 Fremragende

Samuel

Receptionist
Overnattede 1 nat i april 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 30. apr. 2024
Dear Samuel,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us.We look forward to hosting you again soon.Best regards

10/10 Fremragende

Melanie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was awesome
Overnattede 4 nætter i april 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 30. apr. 2024
Dear Melanie,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay. The staff will be also be thrilled to hear that they were awesome. I’m looking forward to having you again as a guest in our hotel.Best regards

10/10 Fremragende

kehinde

Overnattede 1 nat i april 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 2. maj 2024
Dear Kehinde,We are so grateful for your rating.Look forward to welcoming you back in the near future.Kind regards

10/10 Fremragende

Florence

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient. Entertainment, spa, food and amenities all easy to access. Staff were respectful and very helpful. Breakfast was on point with freshness and variety everyday. Highly recommend for a true vacation spot with no stress.
Overnattede 7 nætter i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 25. mar. 2024
Dear Florence,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. This has really warmed our hearts and shows that we are doing something right. I’m sure our entire hotel staff enjoyed taking care of your needs as much as you enjoyed your stay.We really look forward wot welcoming you back in the near future.Best regards

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was checked in by Sandra - who I thought was a good addition to the team at the hotel. She mentioned she has been there for just 6 months but handled it efficiently and with all smiles and keeping you updated throughout the process
Overnattede 10 nætter i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 20. mar. 2024
Dear Eric,Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, that Sandra, who joined us about 6 months ago is really a good addition to have on our team. We are excited to hear such feedback and count ourselves lucky for customers like you. . Your compliments will definitely be passed on to Sandra to motivate her. We look forward to welcoming you back in the future.Best regards

10/10 Fremragende

Eric

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was really a great experience from the whole team…. From the general manager to staff… At the reception- Sandra - for an example- checked me in and out effortlessly and with smiles on. I think she’s a great addition to the team at LBH. The restaurant staff and bar were also great
Overnattede 7 nætter i marts 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 20. mar. 2024
Dear Eric,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant and had a great experience from the whole team. For example, Sandra, our new addition at the front desk who attended to you with smiles during your check in, to the restaurant and bar staff.We are thrilled that you loved your experience and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks once again for your kind words and we look forward to seeing you again.Best regards

10/10 Fremragende

Richard

Rejste med partner
Synes godt om: Faciliteter
Beautiful hotel with wonderful, friendly, helpful staff. Lovely pool area with plenty of sunbeds and umbrellas. Good choice of food with different buffet evenings. The music played during the day round the pool was way too loud and occasionally inappropriate. At the front was a major road with nothing else close by, absolutely not a problem, 10 minute drive into Akkra. The beach, although beautiful is full of plastic bags and rubbish, as is the sea and we didnt swim in it. It's really sad to see and really, really, really needs cleaning up!
Overnattede 1 nat i marts 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 19. mar. 2024
Dear Richard,Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — Having taken notice of our beautiful hotel with friendly, wonderful and helpful staff. Great to know that there was choice of food. Our Head Chef is really creating mouth watering cuisine for our guests.We have noted the loud music and this is being addressed by the I.T head.Regarding the beach and we are working hard with the authorities to find solution to the plastic menace.We count ourselves lucky for customers like you. We look forward to working with you again in the future.Kind regards

8/10 Udmærket

Portia

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 13. mar. 2024
Dear Portia,Thank you for staying with us and sharing your feedback.We look forward to having you back soon.Kind regards

8/10 Udmærket

Carolyn

Rejste i en gruppe
Synes godt om: Rengøring
It’s was okay though the hotel was overpriced and the air conditioning in our didn’t work well for three of the 6 nights we were there and towels were hard to come by
Overnattede 6 nætter i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 13. mar. 2024
Dear Carolyn,Thank you for staying with us and the feedback. We have noted the issue of the room air conditioner not working and towels not being available. We sincerely apologize for this inconvenience. The Housekeeper and the engineer have been informed about this and will ensure this does not recur.I do trust you will give us another opportunity to make it up to you.Yours sincerely

10/10 Fremragende

Althea

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Truly enjoyed my stay at Labadi Beach. The breakfast was great and the staff was very helpful.
Overnattede 9 nætter i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 26. feb. 2024
Dear Althea,Thank you for your review and for choosing our hotel. I’m happy to know you enjoyed your stay and that the breakfast was great and the staff very helpful. This shows the regular training is paying off. I’m looking forward to having you again as a guest in our hotel.Best regards

8/10 Udmærket

CAVELLA

Overnattede 4 nætter i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 21. mar. 2024
Dear Cavella,Thank you for taking the time to rate us after your recent stay with us. Look forward to welcoming you again soon.Kind regards

8/10 Udmærket

Arthur

Overnattede 3 nætter i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 21. feb. 2024
Dear Arthur,Thank you for the rating after your recent stay with us.Look forward to welcoming you back soon.Kind regards

8/10 Udmærket

TERRI

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only improvement is the housekeeping takes too long to respond to requests. The reception and concierge handled it though. Everyone was very friendly and professional
Overnattede 10 nætter i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 16. feb. 2024
Dear Terri,Thank you for sharing your feedback after staying with us. We are glad to know that everyone was friendly and profession especially the reception and concierge. We want to apologize for the housekeeping in taking too long to respond to requests. This has been noted by the Housekeeper and steps will be taken to prevent a recur. Such feedback help us to better serve our guests and we are grateful for that.Kindly give us the opportunity to make it up to you the next time you are in Accra.Yours sincerely

10/10 Fremragende

Gayle

Overnattede 4 nætter i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 16. feb. 2024
Dear Gayle,Thank you for the rating after your recent stay with us.We look forward to welcoming you backYours sincerely,

10/10 Fremragende

Michael

Overnattede 6 nætter i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 21. mar. 2024
Dear Michael,Thank you for giving us a perfect rating after your stay with us.We look forward to hosting you again in future.Best regards

10/10 Fremragende

Marie France

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel right next to the beach.
Overnattede 4 nætter i januar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 12. feb. 2024
Dear Marie France,Thank you for the rating after your stay with us. We are only hotel with a direct access to the beach and we are grateful for the feedback. Look forward to hosting you again soon.Kind regards

10/10 Fremragende

Jacqueline

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Exceptional service
I booked this hotel for the last day of our stay in Ghana celebrating my best friends 60th birthday. On arrival, I asked if there was anything small they could do to mark the occasion. Florence, on reception, went above and beyond the call of duty and arranged for our bed to be decorated in petals with the words 'happy birthday'; the towels were scultpted into a birthday cake; and the staff surprised my friend by singing happy birthday during dinner. All staff were exceptional - bar staff, waiters/waitresses, spa staff, etc. Thank you soooooooo much!!!
Overnattede 1 nat i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 12. feb. 2024
Dear Jacqueline,Your feedback on exceptional service and rating has really made us very excited. It shows that our efforts in ensuring a wonderful stay and birthday celebration was appreciated. Florence is indeed one of our gem at the reception and it is no surprise she went beyond the call of duty to arrange for the birthday. Your compliment will be passed on to Florence and the rest of the staff.Once again thank you so much for the review and we look forward to welcoming you back in the near future.Best regards

10/10 Fremragende

mark

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exceptional hospitality
Overnattede 1 nat i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 12. feb. 2024
Dear Mark,Thank you so much for the rating and feedback after your stay with us.We are grateful for the warm words which shows who and what we offer, exceptional service. We will continue to work hard to ensure all our guests experience this exceptional hospitality.We look forward to hosting you again in the near future.Best regards

10/10 Fremragende

Samuel Wadienyobofa

Rejste med partner, Forretningsrejsende
Synes godt om: Faciliteter
Receptionist and environment
Overnattede 3 nætter i februar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 12. feb. 2024
Dear Samuel,Thank you for staying with us. We are grateful for the rating and feedback especially, the receptionists and environment. We are glad to be be of service to you always and look forward to welcoming you back soon.Kind regards

10/10 Fremragende

Jessie

Overnattede 3 nætter i januar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 20. mar. 2024
Dear Jessie,Thank you very much for the rating after your stay with us. We are truly grateful and look forward to welcoming you backKind regards

10/10 Fremragende

Tysheika

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place, only issue was the locals constantly begging & offering services after you have said no.
Overnattede 7 nætter i januar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 7. feb. 2024
Dear Tysheika,Thank you very much for the feedback and rating. We are happy to hear that it is a great place. We always to make the property a beautiful, warm and friendly for our guests. We have noted the issue of locals who ply the beach selling their wares. Our Head of Security has been informed about it and I have no doubt that this issue will be solved to enable our guests enjoy walking on the beach.We trust you will stay with us again whenever you are in Accra.Yours sincerely,

8/10 Udmærket

Martin

Overnattede 10 nætter i januar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 7. feb. 2024
Dear Martin,Thank you for staying with us and sharing your rating.We are grateful and look forward to welcoming you back in the near future.Kind regards

10/10 Fremragende

Gary

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect hotel
Overnattede 7 nætter i januar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 17. jan. 2024
Dear Gary,We are very grateful for the perfect rating after staying with us.Look forward to hosting you again.Best regards

10/10 Fremragende

Judith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay at Labadi has been a long time coming and it did not disappoint. Overall my stay here was amazing. Hats off to the chef(s) at the hotel the succulent food that is served throughout on the a la carte menu is amazing. Everything I ate from this menu I enjoyed from the “Tilapia and banku to the “Lazy aged South African beef” and the “Falafel’s” absolutely mouth watering. The hotel is clean and tidy and the beautiful gardens are well maintained. I stayed in a superior room which was a decent size. The staff were very attentive. My only minor negative which is easily resolved is I’m not sure why housekeeping are cleaning out rooms late in the evening 9/10pm particularly when the standard check out time is 12 noon. Although the hotel has direct access to the beach it is not private and it can get very busy and very noisy during official holidays such as Christmas or constitution day. Overall I would definitely return to the hotel.
Overnattede 3 nætter i januar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 17. jan. 2024
Dear Judith,We are glad to have this review and rating from you after staying with us. It is really heartwarming to hear that the overall stay was amazing and we did not disappoint you. Our Chef and his team will hear about your compliments about them and the succulent and mouth watering food. This, I know, will be a source of motivation to them to always offer nothing but the best. We are also happy to note that you took notice of our clean and tidy gardens which have earned us several awards including our food.Regarding the late cleaning of rooms, some guests request for that. We will let the Housekeeper know and see how best we can minimize it if it is creating a challenge.We definitely would like to have you back to stay with us whenever you are in Accra.Best regards

10/10 Fremragende

Kierra

Overnattede 11 nætter i december 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 17. jan. 2024
Dear Kierra,Thank you very much for the rating after your recent stay with us.We look forward to having you back in the near future.Best regards

10/10 Fremragende

Joy, Brooklyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 1 nat i januar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 7. feb. 2024
Dear Joy,We are grateful for your feedback and rating after your recent stay with us.We look forward to having you back as our guest in the near future.Best regards

8/10 Udmærket

Adeshina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel stay
It was great. The only downside was that the staff who welcomed/checked me in was rather rude and not very warm. However from the porter to the the cleaners were all excellent professionals and the hotel was warm and comfortable and I would love to come back if the check n would be a better experience.
Overnattede 2 nætter i januar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 17. jan. 2024
Dear Adeshina,I am grateful for the feedback and rating after your recent stay with us. I am particularly very excited to know that the hotel was warm and comfortable whiles the porters and cleaners exhibited excellent professional services making your stay good. I am however very sorry to hear that the staff who welcomed you during check in was rude. Florence is one of our best staff and has received several commendation from our guests for for warm and friendly reception. It is therefore surprising that she should put up that behavior. I would have a word with her. We are a very friendly and hospitable hotel and I trust you will give us another opportunity to experience our Ghanaian hospitality.Yours sincerely,

8/10 Udmærket

Lisa Maria

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Irene Ofori-Teiko ( House Manager) den 12. feb. 2024
Dear Lisa Maria,Thank you for the rating after staying with us.We look to welcoming you back in the near future.Kind regards

8/10 Udmærket

Alisa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property
Overnattede 1 nat i januar 2024
Svar fra Irene Ofori-Teiko ( House Manager) den 17. jan. 2024
Dear Alisa,Thank you very much for the feedback and rating.Look forward to welcoming you back in the near future.Kind regards

10/10 Fremragende

Sylwia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed at the hotel for a week , felt very safe and welcomed. Staff were lovely but a bit too slow sometimes ( got my latte 1h after ordering) and the noise coming from nearby Polo Beach Club is insane. They play extremely loud music until 4 am everyday. There is no way you can possibly have a restful night so the rooms need to be soundproof desperately. The food was amazing and overall experience lovely . I would recommend this place for sure and I will be back soon:) Solo female traveler .
Overnattede 7 nætter i december 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 27. dec. 2023
Dear Sylvia,Thank you for the feedback after your recent stay with us. It is heartwarming to hear that you felt very safe and welcomed during your one week stay with us with the staff being friendly. Your overall experience was was lovely with the food amazing. We have noted the lows during your stay: slow service by staff sometimes when an order is placed. This has been addressed by the Food and Beverage Manager to improve.We are happy that you will recommend us and see you again. Will be delighted to have you.Look forward to hosting you again.Best regards

8/10 Udmærket

Ayanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 27. dec. 2023
Dear Ayanna,We are grateful for sharing your rating after staying with us.Looking forward to your stay with us.Regards

6/10 Okay

Gabrielle

Rejste med partner
Synes godt om: Service og personale, faciliteter
I stayed at Labadi beach hotel twice during my stay in Ghana. The first time I was given an amazing room in the new building 3. Everything modern updated and clean and elevator available. The second time I stayed I had to add in a night and the room was in one of the old buildings, number 1. There was a roach my partner killed for me, a moldy smell, and when the key stopped working they did not help my partner easily as I was in the shower I couldn’t come down and talk to them at the time. However the breakfast was great and had a large selection and the staff was very welcoming and helpful. The pools are immaculate and the private beach is also great and feels safe. I would only want them to update the other buildings to the same level as the new one I would never want to say in the old building again.
Svar fra Irene Ofori-Teiko ( House Manager) den 27. dec. 2023
Dear Gabrielle,Thank you for staying with us and sharing your review. We are glad to know that you stayed with us twice whilst in Ghana and that the first stay was amazing when you were allocated room in the luxury wing. The breakfast was great, pool immaculate and staff welcoming and helpful.We are very sorry to know that a roach was found in your room and want to inform you that the whole block has been fumigated against insects. We also checked our records which indicated that your booking was for single occupancy in your name and so if anyone other that yourself should come to the reception to activate a key, questions would be asked to ensure that it is the occupant of the room. The hotel would want to keep her guests safe at all times. Sorry you were not happy about it.Please let us have you as our guest again whenever you are in Accra to experience our warm hospitality.Yours sincerely,

8/10 Udmærket

Akosua

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 21. dec. 2023
Dear Akosua,Thank you for staying with us and sharing your rating.We look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

Phillip, Ft Lauderdale

Overnattede 2 nætter i december 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 2. jan. 2024
Dear Philip,Thank you for staying with us and sharing your rating.We are grateful and look forward to welcoming you back in the near future.Yours sincerely,

10/10 Fremragende

Louis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 21. dec. 2023
Dear Louis,We are grateful for the rating after your stay with us.See you again in the near future.Best regards

10/10 Fremragende

Mohamed

Overnattede 2 nætter i december 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 2. jan. 2024
Dear Mohamed,We are so grateful for rating us 5/5 after staying with us.Look forward to hosting you again in the near future.Best regards

8/10 Udmærket

Chris

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel needs to have a team of individuals cleaning the beach line behind the hotel. The sunset was absolutely gorgeous, but there was so much trash on the beach. The experience would have been flawless if we had weren’t trying to avoid or dodge the trash along the beach.
Overnattede 10 nætter i november 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 7. dec. 2023
Dear Chris,Thank you very much for staying with us. We are grateful for the feedback. We are glad to note that your viewing of sunset on the Atlantic ocean was gorgeous but for for the the trash on the beach your experience would have been flawless. The hotel is always working hard to keep the beach clean by organizing men who go round to daily cleaning. We are also coordinating with the beach authorities to help make the beach clean as a tourist destination for our visitors.We trust that the next time you visit, you will see see an improvement to enjoy the beach.Kind regards

10/10 Fremragende

Maurice, charlottesville

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lives up to its brand. Would highly recommend it to others.
Overnattede 8 nætter i november 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 29. nov. 2023
Dear Maurice,Thank you very much for your kind words after staying with us and we will continue to live up to our brand. We are particularly excited to know that you will recommend us highly to others.We definitely look forward to welcoming you back.Best regards

8/10 Udmærket

Maegane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 7. dec. 2023
Dear Maegane,We are grateful for the rating. Thank you for staying with us. Look forward to welcoming you back in the near future.Kind regards

10/10 Fremragende

Dilichukwu

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent services, restaurant options, and bar services.
Overnattede 6 nætter i november 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 29. nov. 2023
Dear Dilichukwu,We are grateful for your feedback of our excellent service, restaurant options and bar services after staying with us. We will continue to offer high quality services to our customers.Look forward to having you back in the near future.Kind regards

10/10 Fremragende

Axel

Overnattede 7 nætter i november 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 16. nov. 2023
Thank you very much for the rating after staying with us.Look forward to welcoming you back in the near future.Kind regards

8/10 Udmærket

Debo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very beautiful hotel and very good staff. Didn’t like two things: 1) had to call a few times to have full set of towels in the bathroom (one time, no washcloths; second time, no hand towels), 2) 1st night TV not working, called for help at 10pm (told someone will be there to fix soon), and again at 11pm, finally called again at 1am to indicate we were going to bed and we’ll have to follow up again in the morning - this is not good customer service. Later apologies fell flat.
Overnattede 3 nætter i november 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 16. nov. 2023
Dear Debo,Thank you for sharing your feedback after your stay with us. We are happy to know that the staff are very good and the property beautiful. This goes to show that the regular training of the staff is yielding results. The property has won awards on being the best kept property and we strive to maintain that.We are deeply sorry for the 2 things we did not do right which could have been avoided. It has been taken up and addressed to avoid a recur. We hope you will give us another opportunity to make it up to you.Yours sincerely,

4/10 Dårligt

reena

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I thought for the price, the property was not worth it.
Overnattede 3 nætter i november 2023
Svar fra Irene Ofori-Teiko ( House Manager) den 14. nov. 2023
Dear Reena,Thank you for staying with us and sharing your feedback. We are sorry we did not meet your expectation.Look forward to having the opportunity to make it up to you.Yours sincerely