Udendørsområde

Anmeldelser af Sheraton Zagreb Hotel

5 out of 5
Sheraton Zagreb Hotel
Kneza Borne 2, Zagreb

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 513 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 326 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 96 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 29 af i alt 1002 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

MAURYA

Overnattede 6 nætter i august 2023
Svar fra Sheraton Zagreb Hotel den 12. aug. 2023
Dear Maurya,Thank you for kind feedback.Hope to host you again.Kindly,

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Well located and gentle personel. Wellness and fitness room are fine. Hotel is under remodeling which is great as it is clearly in need. Service is ok but far from the claimed 5*, rooms have no blackout and one cannot sleep if Hotel is hosting a party which happens quite often.
Overnattede 3 nætter i februar 2023
Svar fra Front Office Team den 13. feb. 2023
Dear Guest,Thank you for choosing to stay at the Sheraton Zagreb Hotel and posting this review of the experiences during your stay. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations in certain areas. We are sorry that you had not reached out to us during your stay with more details concerning your dissatisfaction. We truly hope for the opportunity to welcome you again and provide the most memorable stay perfect in every meticulous detail.Thank you very much and best regards from the Sheraton Zagreb hotel.

10/10 Fremragende

Mira Monika

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vil komme tilbage
Hurtig indtjekning, opgradering og god service. Alt man ka ønske sig under forretningsrejsen.
Overnattede 1 nat i september 2022
Svar fra Ivan den 25. sep. 2022
Dear Ms Monika, thank you for your loyalty to the Sheraton brand and for taking your precious time to post this top rating of your stay with us. It was a pleasure to have you as our guest. We are glad to hear about your satisfaction with the service provided. We always strive to give our best and provide a perfect stay for all guests. We are looking forward to welcoming you back again! Thank you very much and best regards from the Sheraton Zagreb hotel

8/10 Udmærket

Maiken, Sønderborg

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Alt i alt et rigtig godt hotel med god service, store værelser som var lystætte dvs hverken larm fra gaden eller andre værelser. Fint barområde og hjælpsomme i receptionen. Eneste minus var spa-området hvor der i stille-området som var sauna-delen var enormt meget larm fra gæster der ikke respekterede stille-konceptet. Personalet i spaen gik ikke rundt og fyldte op med kopper ved vandautomaten, ryddede op eller andet, så det med stille-område blev ikke holdt i hævd. Lidt irriterende. Spa-behandlinger var gode, søde massører.
Overnattede 5 nætter i marts 2022
Svar fra Sheraton Zagreb Hotel den 7. apr. 2022
Dear Mr. Maiken, thank you for your loyalty to the Sheraton brand and for taking your precious time to post this review of your stay with us. It is a pleasure to have you as our guest. We are glad to hear about your satisfaction with the service provided and are sorry for the small inconveniences. We always strive to give our best and provide a perfect stay for all guests. We’re looking forward to welcoming you back to provide a memorable stay perfect in every meticulous detail! Thank you very much and best regards from the Sheraton Zagreb hotel.

8/10 Udmærket

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel til prisen
På Sheraton Zagreb Hotel får man hvad man forventer og venlig betjening.
Overnattede 1 nat i marts 2022
Svar fra Sheraton Zagreb Hotel den 21. mar. 2022
Dear Soren, thank you for your loyalty to the Sheraton brand and for taking your precious time to post this review of your stay with us. We are glad to hear about your satisfaction with the service provided. We always strive to give our best and provide a perfect stay for all guests. We’re looking forward to welcoming you back! Thank you very much and best regards from the Sheraton Zagreb hotel.

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super luxus
Overnattede 2 nætter i august 2021
Svar fra . den 1. sep. 2021
Dear Guest, thank you for your loyalty to the Sheraton brand. We're glad we were able to exceed your expectations. We’re looking forward to welcoming you back again soon. Best regards, your Sheraton Zagreb team!

8/10 Udmærket

Kamal

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok and fantastiske
Overnattede 7 nætter i februar 2020
Svar fra Sheraton Zagreb den 21. feb. 2020
Dear Kamal, thank you for your loyalty to the Sheraton brand and for taking your time to share impressions of your recent stay with us. We’re looking forward to welcoming you back again soon. Best regards, your Sheraton Zagreb team!

10/10 Fremragende

Lotte, Aarhus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Nice hotel in the center of Zagreb. Very nice breakfast. Nice rooms with good beds.
Overnattede 1 nat i juli 2019
Svar fra Sheraton Zagreb Team den 2. aug. 2019
Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback!

6/10 Okay

Andreas

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Levede ikke op til 5 stjerner
Umiddelbart godt hotel. Men aircondition virkede ikke. Jeg måtte klage 4 gange før vi til sidst fik et nyt værelse. Det er bare ikke i orden...
Overnattede 2 nætter i februar 2019
Svar fra Sheraton Zagreb Hotel team den 16. feb. 2019
Dear Mr. Andreas, Thank you for your e-mail. We deeply apologize once again for the technical issues you experience in your room. We're sorry that this inconvenience affected your stay and rest assured that we will do our best to provide an impeccable, should you decide to give us another opportunity to restore your faith in us. Please feel free to contact us for any assistance. Kind regards, Sheraton Zagreb Hotel team

2/10 Forfærdeligt

Carl, Roskilde

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Sheraton Zagreb - could be better.....
Sheraton Zagreb is a nice located hotel, with fine clean rooms and good restaurant. But the hotel does not live up to normal Sheraton standard. Problems with light/shower in bathroom was fixed after 3-4 requests. "Green Choice" didn't work, we didn't get a voucher every time. Concierge didn't know anything about Zagreb. We had to ask for toilet paper several times. Pool/Fitness opened daily 4 hours later than announced on web page etc. etc. Again, a nice hotel - but far from Sheraton standard.

8/10 Udmærket

Søren Østerby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Martin, Horsens

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good business hotel
Nice hotel with a short walk to city center

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value for money
Check out tog for lang tid. Næsten 10 min og det var kl 6 om morgenen hvor der ingen andre var.
Svar fra Mario den 21. feb. 2015
Dear Guest, Thank you for choosing the Sheraton as your hotel in Zagreb. I'm happy to note that we delivered on a pleasant stay for you. I look froward to our reconnecting soon! Regards, Mario

6/10 Okay

Mads Riber, Aalborg

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Old, but starting to improve
The hotel is qute old, but there is an ongoing improvement (painters at work) and hopefully this will continue throughout the rest of the hotel.

10/10 Fremragende

Simon, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt værelse
Godt hotel med pool og super værelser

8/10 Udmærket

Christina, Ølstykke, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt placeret hotel til storby ferie
Min mand og jeg have 3 dejlige dage på hotellet. Alt efter om man tog en omvej eller gik direkte tog det 15 - 20 minutter så var man i centrum så det ligger virkelig centralt. Personalet er utrolig søde og hjælpsomme og man føler sig meget velkommen. Det var skønt med poolen da vi havde 30 grader under vores besøg. Vi synes dog at prisen for morgenmad på hotellet var utrolig dyr i forhold til hvad man fik. Der vil man få mere ud af at gå ned i byen og få morgen mad på en cafe.

6/10 Okay

E.M., Frederiksberg

Synes godt om: Rengøring, service og personale, værelsets komfort
Expensive, compared with other hotels in the same
Expected more compared with other hotels in Zagreb.

10/10 Fremragende

David, Diamond Bar

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice location and wonderful staffs. Pool and fitness center is super
Overnattede 1 nat i maj 2024

10/10 Fremragende

Mariela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful service. Overall great experience.
Overnattede 3 nætter i maj 2024
Svar fra Front office team den 24. maj 2024
Dear Mariela, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to see that you had a positive experience overall, as reflected in your score.Your satisfaction is our top priority, and we're delighted that we could meet your expectations during your stay. Should you have any further comments or suggestions for improvement, please feel free to share them with us.We look forward to welcoming you back for another wonderful stay in the future. Kind regards,Front Desk Team

8/10 Udmærket

Teresa

Synes godt om: Rengøring, service og personale
Cc
Overnattede 1 nat i maj 2024
Svar fra Front office team den 24. maj 2024
Dear Teresa,thank you very much for your kind feedback. We hope to host you again. Kind regards,

10/10 Fremragende

hyung chul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok
Overnattede 2 nætter i maj 2024
Svar fra Front office team den 20. maj 2024
Dear Hyung Chul, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to see that you had a positive experience overall, as reflected in your score.Your satisfaction is our top priority, and we're delighted that we could meet your expectations during your stay. Should you have any further comments or suggestions for improvement, please feel free to share them with us.We look forward to welcoming you back for another wonderful stay in the future.Kind regards,Sara Leonie

8/10 Udmærket

Sylvia

Overnattede 1 nat i maj 2024

10/10 Fremragende

Roberto

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Struttura posizionata a 15 minuti a piedi dal centro e dai luoghi d'interesse. i servizi offerti sono commisurati alla categoria della struttura. Personale professionale e disponibile. Stanza pulita e dalle dimensioni adeguate.
Overnattede 1 nat i april 2024
Svar fra Front office team den 29. apr. 2024
Dear Roberto,Grazie per aver scelto di soggiornare presso il Sheraton Zagreb Hotel e per aver condiviso la sua esperienza con noi. Siamo lieti di sapere che la posizione della nostra struttura, a soli 15 minuti a piedi dal centro e dai luoghi d'interesse, sia stata di suo gradimento. Ci impegniamo costantemente per garantire servizi all'altezza delle aspettative della nostra categoria di hotel.Siamo felici che il nostro personale abbia contribuito a rendere il suo soggiorno piacevole e che abbia apprezzato la professionalità e la disponibilità che ci impegniamo a offrire a tutti i nostri ospiti. La pulizia delle stanze è una priorità per noi e ci fa piacere sapere che la sua camera era pulita e dotata delle dimensioni adeguate.Apprezziamo molto il suo feedback, che ci aiuta a mantenere e migliorare i nostri standard di servizio. Speriamo di poterla accogliere nuovamente presso il nostro hotel per un soggiorno ancora più piacevole in futuro.Cordiali saluti,

10/10 Fremragende

Mike

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to Zagreb station. Facilities. Good staff. The only thing we didn’t like was that the pillows were new and too deep, but that should not be a permanent problem. Everything else was perfect.
Overnattede 1 nat i april 2024
Svar fra Front office team den 29. apr. 2024
Dear Mike,Thank you for choosing to stay at Sheraton Zagreb Hotel and for sharing your experience with us. We're delighted to hear that our hotel's proximity to Zagreb station, along with our facilities and excellent staff, met your expectations.We apologize for any discomfort caused by the new and too deep pillows. Your feedback is invaluable, and we'll certainly look into providing pillow options that cater to various preferences to ensure a more comfortable stay for our guests.We're thrilled that aside from this minor inconvenience, everything else was perfect for you. Your satisfaction is our top priority, and we're committed to continuously improving our services to create memorable experiences for our guests.We hope to have the pleasure of welcoming you back to Sheraton Zagreb Hotel in the future.Warm regards,

10/10 Fremragende

Narayan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff, very helpful!
Overnattede 3 nætter i april 2024
Svar fra Front office team den 22. apr. 2024
Dear Narayan,Thank you very much for kind review.We hope to host you again soon.Kind regards,

10/10 Fremragende

Michaela

Wie immer wunderbar, komme immer wieder gerne…
Overnattede 1 nat i marts 2024
Svar fra Front office team den 30. mar. 2024
Dear Ms Michaela, thank you so much for your kind review. It was a pleasure to have you as our guest and we hope to host you again in the future.Kind regards,

10/10 Fremragende

Rifat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Sheraton Zagreb Hotel den 29. mar. 2024
Dear Rifat,Thank you so much for your kind review. It was a pleasure to have you as our guest and we hope to host you again in the future.Kind regards,

10/10 Fremragende

Rifat

Excellent
Overnattede 1 nat i marts 2024
Svar fra Front office team den 25. mar. 2024
Dear Rifat,Thank you for choosing to stay at Sheraton Zagreb Hotel and for taking the time to rate your experience. We're delighted to see that you rated us 5 out of 5!Your satisfaction is our utmost priority, and we're thrilled to have provided you with an exceptional stay. If there are any specific highlights or aspects of your experience that contributed to your perfect rating, we would love to hear about them.We appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

8/10 Udmærket

Scott

Overnattede 4 nætter i februar 2024
Svar fra Front office team den 21. mar. 2024
Dear Scott,Thank you for taking the time to review your recent stay at Sheraton Zagreb Hotel.We appreciate your rating of 4 out of 5 and are glad to hear that overall, you had a positive experience with us. Your feedback is important to us as we continually strive to enhance our services and facilities to better meet the needs of our guests.If there are any specific areas where we can improve to earn a higher rating in the future, please feel free to share your feedback with us. We are committed to providing the best possible experience for all our guests and would appreciate any suggestions you may have.Thank you for choosing Sheraton Zagreb Hotel, and we hope to have the opportunity to welcome you back for an even better stay in the future.Best regards

10/10 Fremragende

Thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome hotel
Overnattede 4 nætter i februar 2024
Svar fra Sheraton Zagreb Hotel den 12. feb. 2024
Dear Thomas,thank you so much for your kind review of our hotel. It was a pleasure to have you as our guest and we hope to host you again in the future. Kind regards

6/10 Okay

thierry, Morainvilliers

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Le personnel est tres bien, aussi bien au bar, que au petit dejeuner. Il sont tres serviables et souriants. Les chambres sont veillottes, et les douches sales (joints moisis, pommeau de douche branlant). Les chambres sont egalement assez bruyantes.
Overnattede 2 nætter i februar 2024
Svar fra Front office team den 8. feb. 2024
Dear Mr. Thierry,Thank you so much for taking the time to share your amazing experience at the Sheraton Zagreb Hotel! We are delighted to know that our hotel exceeded your expectations.At Sheraton Zagreb Hotel, we strive to provide exceptional hospitality and create memorable experiences for each of our guests. We are thrilled to learn that our team's dedication and commitment made your stay truly special. We will make sure to pass on your compliments to the entire staff, as they will be thrilled to know that their efforts made a positive impact on your stay.We are honored to have had the opportunity to be a part of your visit to Zagreb, and we truly appreciate your wonderful feedback. Your endorsement means the world to us and will serve as a great motivator for our team.Once again, thank you for choosing the Sheraton Zagreb Hotel, and we look forward to welcoming you back for another exceptional stay in the future.Sincerely,MartinaSheraton Zagreb Hotel

8/10 Udmærket

sebastien

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bel hôtel
Dommage que nous n avons pas pu réserver le buffet du 25 décembre Belle piscine et sauna
Overnattede 6 nætter i december 2023
Svar fra Front Office Team den 12. jan. 2024
Dear Sebastien, thank you so much for your honest review of our hotel. It was our pleasure to have you as our guest and we hope to host you again in the future. Kind regards, Sheraton Zagreb Hotel

10/10 Fremragende

ismail

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Location and Value
Enjoyable stay Great location Value for money
Overnattede 2 nætter i januar 2024
Svar fra Front Office Team den 12. jan. 2024
Dear Ismail, thank you so much for your kind review of our hotel. It was our pleasure to have you as our guest and we hope to host you again in the future. Kind regards, Sheraton Zagreb Hotel

10/10 Fremragende

Junning

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2023
Svar fra Front office team den 6. jan. 2024
Dear Junning,Thank you for staying with us!Best regards,

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful property
Svar fra Sheraton Zagreb Hotel den 12. feb. 2024
Dear Sandra,thank you so much for your kind review of our hotel. It was a pleasure to have you as our guest and we hope to host you again in the future.Kind regards

10/10 Fremragende

Aleksandar

Overnattede 1 nat i december 2023
Svar fra Sheraton Zagreb Hotel den 4. jan. 2024
Dear Aleksandar,Thank you so much for your kind review of our hotel. It was our pleasure to have you as our guest and we hope to host you again in the future.Kind regards,

10/10 Fremragende

Carlo

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Minibar vuoto è posteggio garage a pagamento. Da un 5 stelle mi aspettavo altro. Per il resto tutto ok
Overnattede 1 nat i december 2023
Svar fra Front office team den 24. dec. 2023
Dear Carlo,Thank you for your kind review.It was a pleasure having you with us!We hope to host you again.Best regards

2/10 Forfærdeligt

Marko

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Front office team den 24. dec. 2023
Dear Mr. Marko,Thank you for choosing to stay at the Sheraton Zagreb Hotel and posting this review of the experiences during your stay.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations in certain areas.We truly hope for the opportunity to welcome you again and provide the most memorable stay perfect in every meticulous detail.Thank you very much and best regards from the Sheraton Zagreb hotel.

10/10 Fremragende

Djenita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First, I have been at this property several times in the past. It is a beautiful hotel in downtown Zagreb, walking distance to many points of interest. Second, the hotel has been remodeled recently and it is very modern and has a great vibe. I especially like the bar area, with its exquisite pastries and other foods and drinks. The restaurant serves a great breakfast, as well. Third, this time we attended a funeral in Zagreb and the entire family came from all over the world. We took several rooms and even organized a nice farewell event at the Cafe Imperial. Everything was perfectly set up and the staff at the hotel is absolutely fantastic. I would like to name just a few of extraordinary individuals: Marko at the front desk, Simon at events, Dragica at the restaurant and Alen at the bar. They made our emotional stay much easier. Thank you!
Overnattede 2 nætter i oktober 2023
Svar fra Front office team den 24. dec. 2023
Dear Djenita,Thank you for your kind review.It was a pleasure having you with us!We hope to host you again.Best regards

10/10 Fremragende

Mats

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Zagreb - adventstid
Jag hade nyligen nöjet att bo på Sheraton Zagreb Hotel, och det var en fantastisk upplevelse. Från det ögonblick jag anlände märkte jag av den utmärkta servicen. Personalen var oerhört hjälpsam och vänlig, alltid redo att bistå med ett leende. Rummen var rymliga och bekvämt inredda, vilket gav en känsla av hemtrevnad under vistelsen. Maten på hotellet var också en höjdpunkt. Frukosten var riklig och hade ett brett urval av både lokala och internationella rätter, perfekt för att starta dagen på bästa sätt. Även middagsalternativen var imponerande, med välsmakande rätter som speglar det kroatiska köket. Dessutom är hotellets placering idealisk för den som vill utforska Zagreb. Det ligger i bekvämt gångavstånd till stadens centrum, vilket är perfekt om man är där för att uppleva Zagrebs berömda Advent. Det var enkelt att ta sig till alla huvudattraktioner och uppleva den festliga atmosfären i staden. Sammanfattningsvis, Sheraton Zagreb Hotel erbjuder en komplett och njutbar upplevelse med sin förstklassiga service, utmärkt mat och det perfekta läget för att utforska staden. Jag rekommenderar det varmt till alla som planerar ett besök i Zagreb, särskilt under Adventsäsongen.
Overnattede 3 nætter i december 2023
Svar fra Sheraton Zagreb Team den 14. dec. 2023
Dear Mats,Thank you for choosing to stay at Sheraton Zagreb Hotel and for taking the time to share your wonderful experience with us. We are delighted to hear that your recent stay was nothing short of fantastic.From the moment you arrived, our dedicated team was committed to providing you with excellent service, and we are thrilled to know that you found them to be extremely helpful and friendly. We take great pride in creating a welcoming atmosphere, and it warms our hearts to hear that you felt at home in our spacious and tastefully decorated rooms.It's fantastic to learn that you enjoyed the culinary offerings at our hotel. We strive to provide a diverse and delicious dining experience, and we're pleased to hear that the breakfast, featuring a wide selection of both local and international dishes, was a highlight for you. Our dinner options, showcasing the flavors of Croatian cuisine, aim to tantalize the taste buds and leave a lasting impression.We are also pleased that our central location enhanced your overall experience. Being within convenient walking distance to the city center makes it easy for our guests to explore Zagreb, especially during the festive Advent season. We hope you had the opportunity to immerse yourself in the city's vibrant atmosphere and explore its renowned attractions.In summary, we are overjoyed that Sheraton Zagreb Hotel provided you with a complete and enjoyable experience, marked by first-class service, excellent cuisine, and the perfect location for exploring the city. Your warm recommendation means a lot to us, especially for those planning a visit to Zagreb, particularly during the Advent season.Once again, thank you for your kind words. We look forward to welcoming you back for another memorable stay.Best regards,

10/10 Fremragende

Natasha, Cunupia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice property, really convenient to center. Fun , friendly bar. A good Italian restaurant in the building.. and Ofcourse a mall and many other food options handy within minutes. Oh, and an unpretentious sauna and spa .. and more than adequately equipped gym.👌
Overnattede 6 nætter i december 2023
Svar fra Sheraton Zagreb team den 14. dec. 2023
Dear Natasha,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you had a great experience during your stay at our property.It's wonderful to know that you found our location convenient, being close to the center, with easy access to a variety of amenities. We are delighted that you enjoyed the fun and friendly atmosphere of our bar, and it's fantastic to hear that our Italian restaurant met your culinary expectations.We're pleased to offer a diverse range of options, and it's great that you found the nearby mall and various food choices within minutes to be convenient. Your mention of the unpretentious sauna and spa, as well as the well-equipped gym, is much appreciated. We aim to provide our guests with a relaxing and enjoyable stay, and it seems like you were able to take advantage of our wellness facilities.Your feedback motivates us to continue delivering excellent service, and we look forward to the opportunity to welcome you back for another positive experience. If there's anything specific you would like to share or suggest, please feel free to let us know.Thank you again for choosing our property, and we hope to have the pleasure of hosting you again in the future.Best regards,

10/10 Fremragende

GIL MARCOS

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel moderno, bem localizado, excelente atendimento dos funcionários,
Overnattede 4 nætter i november 2023
Svar fra Sheraton Zagreb team den 28. nov. 2023
Dear Mr.Marcos,Thanks for staying with us. We appreciate your feedback!Best regards,Sheraton Zagreb hotel

10/10 Fremragende

Marija

Overnattede 1 nat i november 2023
Svar fra Front office team den 24. dec. 2023
Dear Marija,Thank you for your kind review.It was a pleasure having you with us!We hope to host you again.Best regards

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Sheraton Zagreb Hotel den 17. nov. 2023
Dear Madam/Sir, thank you for your kind review of our hotel. It was our pleasure to have you as a guest and we hope to host you again soon! Kind regards, Sheraton Zagreb Hotel

10/10 Fremragende

Ivo

Overnattede 1 nat i november 2023
Svar fra Sheraton Zagreb Hotel den 30. nov. 2023
Dear Mr Ivo,Thank you very much for this kind feedback.We hope to host you again.Kind regards,

8/10 Udmærket

Vera

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Once again was a pleasure to be here. Very friendly staff and high comfort. Thank u. We’ll come again
Overnattede 2 nætter i oktober 2023
Svar fra Front Office Team den 3. nov. 2023
Dear Ms Vera,Thank you very much for kind feedback.We hope to host you again.Kind regards,

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool and massage
Overnattede 2 nætter i oktober 2023
Svar fra Sheraton Zagreb Hotel den 28. okt. 2023
Dear John,Thank you very much for kind feedback.Kind regards,

8/10 Udmærket

Alain Emmanuel Jacques, Chelsea

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Good
Overnattede 2 nætter i oktober 2023
Svar fra Sheraton Zagreb Team den 13. nov. 2023
Dear Mr. Alain Emmanuel Jacques,thank you very much for your kind feedback. We hope to host you again. Kind regards,

8/10 Udmærket

CHANG SUP

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2023
Svar fra Sheraton Zagreb Hotel den 31. okt. 2023
Dear Chang Sup,Thank you very much for kind feedback.We hope to host you again.Kind regards,

8/10 Udmærket

Susie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Sheraton Zagreb Hotel den 21. okt. 2023
Thanks for staying with us. We appreciate your feedback!