Reception

Anmeldelser af Citadines Harbour Front Yokohama

3.5 out of 5
Citadines Harbour Front Yokohama
5-2 Nihonodori, Naka-ku, Yokohama, Kanagawa

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 215 af i alt 258 anmeldelser" "
Bedømmelse på 8 − Udmærket. 32 af i alt 258 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 258 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 258 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 258 anmeldelser" "

9,8/10

Rengøring

9,6/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

pet

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We like everything
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Alison

It was so close to the cruise ship terminal plus also was upgraded to a Harbour view
Overnattede 1 nat i maj 2024

10/10 Fremragende

YURI

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
床が気持ち良かったし,浴室との段差も 抵抗なく良かった. 部屋も清潔に清掃され 居心地良く過ごせました
Overnattede 1 nat i maj 2024

8/10 Udmærket

Hirotada

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Kristian

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding hotel! Exceptional room quality and amenities. Location was perfect for nearby convention centre. Easy transit access.
Overnattede 7 nætter i maj 2024

10/10 Fremragende

connor

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i maj 2024

10/10 Fremragende

anne

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic accommodation great find
Overnattede 3 nætter i maj 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

Regan

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk is very cheerful to welcome us. We arrive late at night and they are so considerate to ask us if we need to recommend some places for late night dinner too. Very informative to show us the directions to our next destination. Save us lots of time. ❤️❤️
Overnattede 1 nat i maj 2024

10/10 Fremragende

M Zubair, Clayton

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, cleanliness and excellent location
Overnattede 6 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Fremragende

king

Overnattede 1 nat i maj 2024

10/10 Fremragende

Jeffrey, Orange

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and property. What an awesome staff! Everyone is professional, sincere and very accommodating!
Overnattede 19 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for taking the time to share your positive feedback about your recent stay at Citadines Harbour Front Yokohama. We are thrilled to hear that you were impressed with our location, property, and most importantly, our staff.We strive to provide exceptional service and hospitality to all our guests, and your kind words about our team's professionalism, sincerity, and willingness to go the extra mile are truly appreciated. It's especially rewarding to know that [specific situation] was handled smoothly for you – that's exactly the kind of experience we want to create for everyone.We will be sure to share your compliments with our entire team, as their dedication to guest satisfaction is what makes Citadines Harbour Front Yokohama special.Thank you again for choosing to stay with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Jiwei

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for traveling with baby. ベビーベッドあって子供連れにぴったり
Overnattede 6 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Fremragende

Adelina

Rejste med familie
Room was surprisingly big for a Japanese hotel! Staff were very friendly and helpful! Would definitely stay here again!!
Overnattede 3 nætter i maj 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

Setsuko

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
ホテル滞在中も快適で、駅直結でよかったです
Overnattede 2 nætter i maj 2024
Svar fra ゲストサービス den 17. maj 2024
この度は、シタディーンハーバーフロント横浜をご利用いただき、誠にありがとうございます。また、今回のご滞在に関して、お客様からのご感想を頂戴しうれしい限りでございます。ご滞在いただくお客様がお寛ぎいただける空間を提供できるよう努めて参ります。また、お客様より頂戴したお褒めの言葉を励みに、引き続き良いサービスを提供できるよう励んで参ります。またのご利用を従業員一同心よりお待ち申し上げております。

10/10 Fremragende

Takashi

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
大桟橋に近くて、駅にも近く、クルーズの前泊にとても良いホテルでした。部屋は一番安い部屋にしたので2階で景色もありませんでしたが、値段を考えれば納得できました。
Overnattede 1 nat i april 2024
Svar fra ゲストサービス den 17. maj 2024
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。お客様がご宿泊を楽しめた事を拝読し、大変喜ばしい限りでございます。お客様から頂戴いたしました貴重なお言葉を励みに、今後のサービス向上に活かしてまいります。次回、ご宿泊いただける機会がございましたら、是非、眺望の良いハーバービューのお部屋をお試しいただけましたら幸いです。またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Fremragende

Thomas

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location for people transferring to the Yokohama Cruise Terminal, walkable with a roller bag. Staff are attentive, knowledgeable and super helpful. Breakfast, that was included, was great!
Overnattede 3 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

Keisuke

Rejste med familie
Synes godt om: Rengøring, faciliteter
とても綺麗なホテルでした! 電子レンジや冷凍庫などもあり家電も充実しています。 中華街にも、山下公園にも近いのでまた泊まりに行こうと思います。
Overnattede 1 nat i april 2024
Svar fra ゲストサービス den 17. maj 2024
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。お客様がご宿泊を楽しめた事を拝読し、大変喜ばしい限りでございます。客室備品に関して、ご満足いただけたようで、スタッフ一同大変嬉しく思います。また泊まりたいと思っていただけたこと、大変嬉しい限りでございます。客室でごゆっくりお過ごしいただけた事を伺え、お客様から頂戴いたしました貴重なお言葉を励みに、今後のサービス向上に活かしてまいります。またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Udmærket

Maggie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 13 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

King Lim, Reno

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Citadines Harbor Front is convenient for cruise passengers: right at Nihon-Odori station, a short walk to Osanbashi cruise terminal, and about a 4,000 yen taxi ride to the Daikoku Pier cruise terminal which is further out. Yokohama Chinatown is 5 minutes walk. The rooms are large (unlike the typical cramped spaces at many Tokyo hotels) and well equipped. The 7th floor has a large guest lounge, uncomplicated washers and dryers, and a fitness room. Breakfast is expensive. An essential tip: if you and your group needs multiple rooms, request rooms on the same floor. Hotel security policy does not allow guests to directly access other guest rooms on other floors. You have to go to the lobby and ask a hotel staff to let you access them.
Overnattede 3 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for sharing your lovely feedback about your recent stay at Citadines Harbour Front Yokohama. We are thrilled to hear that you were impressed with our convenient location, spacious rooms, and well-equipped facilities.We appreciate your kind words about our staff and their dedication to providing exceptional service. We will be sure to share your compliments with the entire team.Thank you again for choosing Citadines Harbour Front Yokohama. We look forward to welcoming you back in the future.

10/10 Fremragende

Sergio

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location with a modern property. Right next to subway station and walking distance to Harbor where Port is.
Overnattede 4 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

Camille, Quebec

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A recommander sans hésitation…
Overnattede 2 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

richard

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Clean. Staff very professional,
Overnattede 2 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Fremragende

Karen

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

RaKay, Queen Creek

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very late arrival went very smoothly.
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Fremragende

Daniel

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I don’t believe it would be possible to find a better value anywhere in the world. Outstanding place to stay when in Yokohama.
Overnattede 4 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

yanki

Rejste med partner
I liked very much
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Fremragende

Patricia

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This property is new with functional features in the room. It is close to the Yokohama Chinatown and the beautiful Yamashita Park. The staff is friendly and helpful. I highly recommend the Citadines Yokohama.
Overnattede 2 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Fremragende

Timothy

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for a night after getting off a cruise at Yokohama port. Would have stayed longer if we knew the hotel was this good and plenty to see in Yokohama. Fantastic hotel.
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

Fernando

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location staff very helpful I highly recommend!
Overnattede 7 nætter i januar 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Fremragende

Kathleen

Rejste med familie
The Citidines Hotel is very conveniently located, a train station in the basement. There is shopping and the beautiful waterfront and Osanbashi Pier nearby. The staff is wonderful. I would stay there again.
Overnattede 5 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

Randall

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Simply a great hotel. Perfect if you’re preparing for a cruise from Yokohama, but ideal for any reason. Close to the harbor, Chinatown, shopping, or whatever brings you to this vibrant city.
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Fremragende

Gary

Rejste med familie
The property is amazingly clean and fresh. The staff is very courteous and professional. You couldn’t ask for a better location, close to the MM train station 5, Yokohama stadium, Chinatown and the Harbour.
Overnattede 5 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

6/10 Okay

Yasumasa

Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying and for sharing a rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

8/10 Udmærket

Dorothy

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great property, clean, comfortable, good amenities, but the breakfast, while adequate could have been better.
Overnattede 2 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for staying at Citadines Harbour Front Yokohama. We appreciate your feedback during your stay.We apologize that you were not satisfied with the breakfast. We are committed to providing a more satisfying breakfast experience for all of our guests, and we will take your feedback into account as we continue to improve our breakfast menu.We hope you will consider staying with us again in the future.

10/10 Fremragende

Toyo

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

Yiu

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Friendful, helpful and comfortable. Clean and quiet place.
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 Fremragende

Noli

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
A must stay if in Yokohama port. Go do your Cruise, then stay extra few days and explore Yokohama and Chinatown. Subway is right in the hotel property that leads you to Yokohama train station.
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 11. apr. 2024
Thank you for your fantastic review of Citadines Harbour Front Yokohama! We're delighted to hear you found our hotel to be the perfect post-cruise destination.Your recommendation for cruise passengers is much appreciated, especially considering the following aspects of our hotel:Convenient Location: Being right next to the Yokohama port makes us an ideal choice for cruise passengers.Easy Exploration: The subway station located within the hotel property provides easy access to Yokohama Station and other attractions.Extended Stay Appeal: We offer comfortable and well-equipped rooms perfect for relaxing after your cruise and exploring Yokohama and Chinatown for a few extra days.We strive to provide a convenient and comfortable base for exploring Yokohama, and your feedback lets us know we're achieving that goal, especially for cruise passengers.Thank you again for choosing Citadines Yokohama and for recommending us to others! We look forward to welcoming you back again in the future.

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Located in the business district of Yokahama, Citadines Harbour is a modern, contemporary hotel with a sophisticated, yet minimalistic decor with dark warm wood tones. The rooms complement that look and feel with modem, clean simple lines. The staff are very professional, courteous and welcoming. And some of them even speak a little english quite well! Located adjacent to the entry way is a covered stairway leading down to the subway system. Very convenient if your needs are having access to one of the best transportation systems in the world! The Yokahama DeNA BayStars stadium is just a few blocks away and the largest China Town in Japan is within a 10 minute walk. There are numerous historical buildings nearby and The Red Brick Warehouse shopping complex, down by the harbor, is a short walk too. If you're planning on taking a cruise ofJapan, this is the place to begin and end your adventure as the main cruise pier is just about 4 blocks away! My wife and I just finished our 2nd cruise ever, this is where we stayed, and we're so happy we did! I can't say enough good things about it. p.s. They even have free wifi, Chrome cast in the room and heated bidet's! Wow! Sorry, a first for us...
Overnattede 2 nætter i marts 2024
Svar fra Guest Service Team den 5. apr. 2024
Thank you so much for your incredible review of Citadines Harbour Front Yokohama! Your detailed description truly paints a picture of the modern, convenient, and comfortable experience we strive to provide all our guests. We're delighted to hear you found our location in the heart of Yokohama's business district ideal for exploring the city. The close proximity to the subway station, China Town, historical buildings, and the Red Brick Warehouse is a major perk for many guests. Knowing the ease of access to the cruise terminal was perfect for your recent adventure makes us especially happy!Your kind words about our staff are very much appreciated. We take pride in providing professional, courteous, and welcoming service, and it's rewarding to know our efforts made a positive impact on your stay. We're also happy some staff members were able to communicate with you in English. We appreciate you mentioning all the fantastic amenities you enjoyed, including free Wi-Fi, Chromecast in the room, and the heated bidets (a welcome surprise for some guests!).Reviews like yours are invaluable. They help us understand what guests appreciate most about their stay and identify areas where we can continue to improve. Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your detailed feedback. We were thrilled to be a part of your second cruise adventure, and we look forward to welcoming you back again soon!

8/10 Udmærket

Yuk Kwan

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room is cosy, however, no car park in the hotel, so it’s not so convenient for driving there
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 5. apr. 2024
Thank you for your review of Citadines Harbour Front Yokohama! We're glad you found your room cozy and comfortable. We understand your point regarding the lack of on-site parking. While Citadines Harbour Front Yokohama doesn't have its own parking facility, there are several public parking options available nearby. We can provide you with information on nearby parking options upon request. We appreciate your feedback and are always looking for ways to improve the guest experience.Thank you again for choosing Citadines Harbour Front Yokohama. We look forward to welcoming you back again soon!

8/10 Udmærket

Keiko

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Guest Service Team den 5. apr. 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.

10/10 Fremragende

Doris, North Richmond

Overnattede 4 nætter i marts 2024
Svar fra Guest Service Team den 5. apr. 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.

10/10 Fremragende

Noriko

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Guest Service Team den 5. apr. 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.

10/10 Fremragende

Valarie

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very accommodating at the front desk. Good security within the hotel. Clean rooms. Common room for guests on the 7th floor. Only downside was poor lighting for the bathroom mirror.
Overnattede 3 nætter i marts 2024
Svar fra Guest Service Team den 5. apr. 2024
Thank you for your detailed review of Citadines Harbour Front Yokohama! We appreciate your honest feedback, both positive and constructive. We're delighted to hear that you found the front desk staff very accommodating. Our team strives to provide excellent service and ensure all guests feel welcome and assisted. We're happy to know they met your expectations.Security within the hotel and clean rooms are top priorities for us, and we're thrilled you found both aspects to be positive. It's important for guests to feel safe and comfortable during their stay. The common room on the 7th floor is a great amenity for guests to relax and socialize.We appreciate you mentioning the poor lighting for the bathroom mirror. This is valuable feedback that helps us identify areas for improvement. We will investigate possible solutions, such as installing brighter lighting fixtures or adding adjustable lighting options.Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again soon!

10/10 Fremragende

Tomoko

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
このタイプのホテルは初めてでとても気に入りました。ホテルで清潔なのは当たり前。お部屋の中には沢山の収納棚や靴箱があり長期滞在には最高のホテルだと思います。その上駅の隣にあって何処へ行くのも超便利、中華街や赤煉瓦倉庫といった観光地へも徒歩で行けるといった便利さ、本当に最高でした。また機会があれば是非泊まりたいと思っています。スタッフの皆様、本当にどうもありがとうございました‼️
Overnattede 4 nætter i marts 2024
Svar fra ゲストサービス den 5. apr. 2024
シタディーンハーバーフロント横浜を初めてご利用いただき、大変気に入っていただけたとのこと、スタッフ一同大変嬉しく思います。清潔さはもちろんのこと、長期滞在にも適した収納スペースや靴箱、駅近という利便性、中華街や赤レンガ倉庫といった観光地への徒歩圏内など、当ホテルの様々な点を評価していただき、誠にありがとうございます。また機会があればぜひ泊まりたいと思っていただいていること、心より感謝申し上げます。スタッフ一同、お客様のご期待に添えるよう、今後もより一層努力してまいります。この度は、当ホテルをご利用いただき、誠にありがとうございました。またのお越しを心よりお待ちしております。

10/10 Fremragende

Takayuki

Overnattede 1 nat i marts 2024
Svar fra Guest Service Team den 17. maj 2024
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 Fremragende

Yiu

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Surprising good at all areas. Thumbs up.
Overnattede 1 nat i marts 2024
Svar fra Guest Service Team den 5. apr. 2024
Thank you so much for your fantastic review of Citadines Harbour Front Yokohama! A "thumbs up" in all areas is truly a compliment, and we're thrilled to hear you were so impressed. We strive to provide a comfortable, convenient, and enjoyable experience for all our guests, and it's rewarding to know we succeeded in your case.Sharing your positive experiences helps us understand what guests appreciate most and allows us to continue exceeding expectations. Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again soon!

10/10 Fremragende

Venus

Very clean room and delicious breakfast. Highly recommended
Overnattede 1 nat i marts 2024
Svar fra Guest Service Team den 5. apr. 2024
Thank you so much for your wonderful review of Citadines Harbour Front Yokohama! We're delighted to hear you found your room very clean and the breakfast delicious. We take pride in offering a clean and comfortable environment for our guests, so knowing you appreciated the room's cleanliness is very rewarding. It's also fantastic that you enjoyed the breakfast! We strive to offer a variety of fresh and delicious options to fuel your day. Your high recommendation truly means a lot to us. We appreciate you taking the time to share your positive experience with others.Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again soon!

8/10 Udmærket

Jenny

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Guest Service Team den 5. apr. 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.

10/10 Fremragende

Lorraine

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here before a cruise and was so easy to walk to the cruise terminal on embarkation day.
Overnattede 2 nætter i marts 2024
Svar fra Guest Service Team den 5. apr. 2024
Thank you for your fantastic review of Citadines Harbour Front Yokohama! We're thrilled to hear that our location made your cruise embarkation day so convenient. Knowing we're within walking distance of the cruise terminal is a major advantage, especially for guests with luggage. It eliminates the stress of finding transportation on a busy embarkation day. We're happy we could help make your cruise smooth sailing from the start! Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again, perhaps before your next exciting cruise adventure!

10/10 Fremragende

Denise

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Near cruise terminal
Overnattede 2 nætter i marts 2024
Svar fra Guest Service Team den 5. apr. 2024
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your feedback on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.