We had read various reviews and were a bit concerned. Through Expedia we asked the hotel to arrange transportation from the airport as we arrived to Yerevan at 3 am. The hotel made all arrangements and we had no issues checking in around 4 am (we had paid for an extra day).
The hotel provided excellent breakfast with a huge variety of items.
There were always helpful staff at the front reception and our experience was very positive with their language skills.
They were also helpful with questions about the city, taxi, bottled water, etc.
Our room was fairly sized. I don't think the TV remote worked, possibly just the batteries. But, frankly, we just wanted to enjoy the advantures and didn't care about the TV.
The hotel is located within walking distance of everything in the main circle. Vermissaj, thedsily flea market is 2 blocks away. You have supermarkets within 1 block. There is a drycleaning business 1/4 block, etc.
The washrooms are wonderfully renovated. The shower and toilet are in the same space but across from each other. So, when you shower you splash some water but in great scheme of things, this is minor and very tolerable.
We absolutely loved our stay at Ani Grand.