Hoteller med alt inklusive i Xpu-Ha

"Everything about this resort was beyond my expectations! We booked a premium level swim up room for 5 days and 4 nights. Upon arrival we were greeted by the very nice and courteous bell service men. Went straight to the premium level lounge to check in. It was fast and easy and even made our dinner reservations right then and there. Rooms: 9/10 clean, always stocked up, no dewy smell like you get with most water front properties. Staff: 10/10 did not encounter one rude staff person. All were...

"The pool is amazing! Top notch hotel. Enrique, buffet waiter, is the best. The only downfall to this hotel is reservations to restaurants. You can only make one reservation per day and most reservations are already full. We could only get reservations at restaurants at the end of our stay because every other day was full. "

"Hotel property is beautiful. Beds are comfortable. Beach was very nice and well maintained with the seaweed. However! The restaurant situation is ridiculous. We checked in, went to make reservations and there was NOTHING available for any night we were there. Nothing. We stayed 5 nights and had zero opportunity to have a nice sit down, non buffet, meal. For what we paid to stay there? Restaurants were very small and could not accommodate many people. Very poorly planned for this large of a...

"The gym was good. The room was clean and the staff was always smiling and friendly."

"We had amazing 8 days at Iberostar Cozumel. We had an issue regarding the drinking culture at and in the pool. Guests starts drinking alchohol in the pool before noon and some guests bring food in the pool too. We were very satisfied with the food and the surroundings. The animation team did an amazing job and all staff are very friendly and helpful. Diving and snorkling facilities are amazing."

"Really great experience! Lovely location with great pool area and cabanas at the beach. The all-inclusive was really good, instead of boring buffet they offering different types of restaurants. "