Our wrist bands didnt work to get intobour room but the staff was quite fast to fix the problem. Our room was our biggest complaint. As soon as you walk in you can smell mold,the base of the toilet leaked water constantly, black mold on the wood in bathroom, the main area of our room flooring was flat out dangerous. There were alot of soft spots in the floor, its only a matter of time till it collapses in. Aside from these issues the cleaning crew did clean everything very well with what was there.