I found this motel...confusing. First, the “inn and suites” & pictures of rooms/pool online gave higher expectations than the stay could have met. This is a MOTEL - shady feel/poor service match the stereotype. Upon check-in, we were told a $100 deposit would be charged to our card because we went through a third party (we paid in full online; sign posted states they charge $150).
We said okay-and after we paid/signed, were told the pool was closed. Although they have spotlights, they “don’t turn them on, so the pool closes at sundown.” It was 6 pm.
The room was pleasant/clean and the furnishings were mostly newish. The couch/curtains were older/stained, but the shower/sink/bedding was making the most of it.
The next morning we attempted to swim, but the pool was locked and nobody was at the checkin window. The “Ring for Service” bell was removed. We ate & the pool was still closed at 10:30.
I found a phone number posted on the other side of the building and spoke to someone who rudely said checkout was “in 5 minutes,” and questioned why we’d want to swim for 5 minutes. Checkout is 11, so I asked if the pool was open or not? He hung up and came out to say we had to leave AT 11. I said usually you can swim after checkout but that’s fine - we still have 25 min! Would it be possible to check out late? He was very put out but said yes. The pool wasn’t heated but my kids had fun. Some guy drove up and told us if it started raining we had to get out and leave. So weird.
