Hoteller i Windsor

" Good"

"The room was not that clean. The breakfast area was very limited & the drinks in the fountain area were not working so only water & minimal juice mix was coming out . Very crowded. "

"Very kind Staff"

"I love their breakfast, they have a good variety of different options. The only thing that rubbed me the wrong way was after paying my deposit n paying for the room separately; I was stopped like I was trying to steal for grabbing breakfast. I had a breakfast voucher, but when I checked in no one mentioned I needed to show staff this. So of course having someone stop you n ask “ did you pay for that” really makes me feel really small. I paid in advance to avoid this."

"Didn't stay for breakfast; took Uber to hotel so unable to comment on the parking as well. "

"Great breakfast menu with many options "

"Great breakfast buffet included in room rate. Beautiful hotel and great location!"

"The stay was absolutely great. "

"Very modern and bright. Very clean and quiet"

"Staff was very nice and helpful "

"When we arrived the pool heater had been broke and was under repair. One of the reasons we chose to stay here for the kids to be able to swim. It would of been nice if we were contacted or notified ahead of time by management via email, text, anything that this was the situation. "

"Very nice hotel - the staff was awesome and the facilities were great. "

"No hot water day of arrival and next morning. Finally got moved to another room but not the room was not the same as we paid for, definitely just a standard room. "

"Good stay "

"Great place to stay! "

"We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around."

"clean room great staff restaurant was good"

"Very nice hotel have used many times. Easy parking, lovely grounds, and welcoming hotel."

"This was a quick stay for me but unfortunately I was put in a handicapped unit that I did not request and the people staying in the room next door to me were very loud and up until very late at night. The room was clean though and the bed was comfortable. Shuttle was a big plus. Staff was very helpful. "

"Hotel is well kept. Beds are comfortable and rooms are clean. Very little staff. Most of staff is really around the casino not the hotel. "