Hoteller nær Windsor Historical Society

"The room was not clean upon our arrival. The window in the room, which was located on the first floor, was left open. The pull-out sofa had a blood stain on the mattress, and there was hair in the bed. When we requested additional sheets, the replacement sheets provided were also torn. We spoke with the staff at the front desk multiple times, but they were not helpful or sympathetic regarding the condition of the room. We explained that we were traveling with children and that these conditions...

"The property was very clean, the staff was very helpful"

"We stay here every year. Convenient to highways and not far from the airport. We love the staff. They are all so friendly and helpful. Breakfast is great! Something for everyone.. The rooms are clean."

"I was really disappointed with my experience. I requested a balcony with a view, only to end up overlooking a parking lot. The customer service throughout my stay felt dismissive and unhelpful. The restaurant accommodations were also inconvenient. The buffet-style breakfast was only available during limited kitchen hours, and if I arrived early, the only option was the bar area, which I did not have access to. In addition, liquor could not even be purchased from the snack store until after 11...

"Las habitaciones el aseo no es el mejor. La piscina y el lobby hermosos, los empleados siempre hay quien te atienda en todo momento. No hay servicio de desayuno y de darte algun desayuno seria una barrita de proteina una manzana, agua y un mofing en una bolsa de papel."

"Parking is easy and good service "

"The rooms smelled awful, and the people at the establishment were scary! I couldn’t stay I had to leave and I can’t get my money back. They wouldn’t accommodate me for a non-smoking a month."

"Chose to stay here because I had an early flight the next day. Price point was good. Room clean but somewhat worn and outdated. Bed, pillows and linens in good condition. Staff was very friendly and helpful. check in/out was smooth. Staff pointed out places to eat that were nearby. Transportation to airport was arranged and on time as was my wake-up call. Vending machine was mostly empty."

"It gets the job done for an overnight stay. Very close to Bradley International Airport and lots of dining choices nearby. The A/C worked great and bed was comfortable. Room was clean. On the negative side, it’s very dated and could use a total refurbish. Don’t bother with the free breakfast. Other than juice and coffee, sparse offering of maybe a bagel and maybe cereal. I didn’t look very hard as there was not much to see there. Easy check-in and check-out and plenty of free parking...

"Great service all the way!"

"No hygiene products included, no fridge nor microwave. Just a simple bed and bathroom. Basic economy level stay. Plenty of parking available. Some stuff are rude in the night shifts"

"Todo limpio y no molestan para nada"

"location and price were positives. bath needs remodel, but was clean and functional."

"Stayed just for a few hours. Couldn't get the TV to work, plus the other people in the rooms next to me had kids running up and down the stairs and being loud in the hallways. The bed was a vast improvement from last time. It was worth it for a few hours stay and and a good nap. I will return in the future."

"O"

"Walked in and walked right back out. Room smelled like a horse farm. My son came up to me telling me he saw “bugs” crawl under the bed. Staff rolled their eyes at me when I went right back down to request a refund. Pool was not open or operating due to sanitation issues. As i was requesting a refund , six people came back downstairs to say the place was dosgisting and they also wanted a refund. Slept in my car. "