Hi Kelly, Thank you for your feedback. We're glad you appreciated our excellent location and professional front desk staff. We apologize for the noise and smoke issues you experienced during your stay. Your comments will be addressed to ensure a more comfortable experience for future guests. We hope you'll consider staying with us again, and we'll do our best to provide a better experience.Best Wishes, Social Media Support

Hi Joy, Thank you for your visit to Westgate Historic Williamsburg! We're delighted you had a wonderful stay and hope to see you again soon.Best Wishes,Social Media Support

Hi Robin, We're grateful for your stay at Westgate Historic Williamsburg! So happy you had a great time. Looking forward to hosting you again!Best Wishes,Social Media Support

Hi Amy, Thank you for your wonderful review! We're delighted to hear that our location was perfect for your event at Martin Stadium and that you enjoyed your spacious cottage room. We look forward to welcoming you back on your future visits to W&M and will do our best to accommodate you in the cottages again.Best Regards,Social Media Support

Hi Dipa,Thank you for letting us know you enjoyed your stay. We look forward to your next visit!Kind regards,Social media support

Hi Hardik,We're thrilled to hear that you enjoyed your stay at Westgate! Thank you for your recommendation and valuable feedback. We're delighted that the hotel's interior met your expectations. We appreciate your support and look forward to welcoming you back for another beautiful stay at Westgate Resorts!Kind regards,Social media support

Hi Oswaldo,Thank you for letting us know you enjoyed your stay. We look forward to your next visit!Kind regards,Social media support

Hi Kim,We're delighted you found your room clean, spacious, and comfortable during your stay with us! Our top priority is providing a relaxing and serene environment for our guests, and we're glad you enjoyed the quiet atmosphere as well. We look forward to welcoming you back for another enjoyable experience!Kind regards,Social media support

Hi Ramona,We're sorry to hear about the disturbance from the loud TV next door during your stay. Our goal is to ensure all our guests have a peaceful and comfortable experience, and we apologize for failing to do so in this instance. We appreciate your understanding and hope to have the opportunity to provide you with a more relaxing stay in the future.Kind regards,Social media support

Hi Edward,Thank you for letting us know you enjoyed your stay. We look forward to your next visit!Kind regards,Social media support

Hi Roy, We're truly sorry to hear about your disappointing experience with cleanliness during your stay. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we apologize for falling short of this standard. Your feedback is invaluable, and we take it seriously. We understand your concerns and appreciate you bringing them to our attention. We hope you'll consider giving us another chance to provide you with the exceptional experience you deserve. Thank you for your feedback.

Hi Patrick,We're thrilled you and your kids had a fantastic time and found value in your stay with us! We strive to create memorable experiences for families, and we're delighted that you enjoyed the fun activities we offer. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for more family fun!Kind regards,Social media support

Hi Carlyn, We're deeply sorry to hear about your disappointing experience during your recent stay. It's disheartening to learn that the room location and view did not meet your expectations and that you encountered challenges with the staff. We understand the importance of a comfortable and pleasant stay, especially when traveling with a young child, and we apologize for falling short of providing that for you. Your feedback is taken seriously, and we will address these concerns internally to ensure improvements are made. We apologize for any inconvenience caused and hope to have the opportunity to regain your trust in the future. Thank you for bringing these issues to our attention.

Hi Loren, Thank you for visiting us at the Westgate Historic Williamsburg Resort. We are disappointed to see you did not have the exceptional vacation experience we strive to provide all our visitors. We hope to have another opportunity to welcome you in the future to not only meet but exceed all your expectations.Best Wishes,Social Media Support

Hi JessicaThank you for taking the time to rate your visit. We would have loved to know more as we genuinely care about our guests' experience. We hope we will get the chance to make your next stay much better. Kind regards,Social media support

Hi Devyn,We sincerely apologize for the inconvenience and frustration you experienced with your room reservation and our team's lack of proper communication. Providing our guests with the accommodations they expect and deserve is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. We apologize for the rudeness our front desk staff displayed during your interaction. This unacceptable behavior does not reflect the level of service and professionalism we strive to provide to our guests. We appreciate your understanding and hope to have the opportunity to regain your trust. We welcome you back in the future for a much-improved experience. Kind regards,Social media support

Hi Richard,We're delighted to hear that convenience and quietness were the keys to your satisfaction during your stay with us. Providing a peaceful and convenient environment for our guests is a top priority, and we're thrilled that we could meet your expectations in these areas. Your comfort and satisfaction are important to us, and we're glad that we could contribute to a positive experience during your time with us. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!Kind regards,Social media support

Hi Kathleen, Thank you for taking the time to rate your visit. We would have loved to know more as we genuinely care about our guests' experience. We hope we will get the chance to make your next stay much better. Kind regards,Social media support

Hi,We sincerely apologize for the inconvenience you experienced with our late checkout request process. Providing timely and responsive service is essential to us, and we regret falling short of your expectations in this regard. We understand the frustration caused by the delayed response and the missed opportunity to accommodate your request.Additionally, we appreciate your feedback regarding our property's updates and overall feel. We understand the importance of maintaining a modern and inviting atmosphere for our guests, and we regret that we did not meet your expectations.Thank you for choosing to stay with us, and we apologize for any inconvenience caused.Kind regards,Social media support

Hi Aron, We are sorry to see from your rating that you did not enjoy your experience with us. While we do not know why, we hope to have another opportunity to impress you in the future at the Westgate Historic Williamsburg resort.Best Wishes,Social Media Support

Hi Susan, Thank you for your rating on the Westgate Historic Williamsburg Resort! We are glad to see your stay was excellent and we invite you to visit us again in the future. Best Wishes,Social Media Support

Hi LeAndra, Thank you very much for your rating on the Westgate Historic Williamsburg Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

Hi Stacey, We appreciate your 5-star rating very much. We hope to see you again very soon for a relaxing stay at the Westgate Historic Williamsburg Resort!Best Wishes,Social Media Support

Hi SIF, Thank you for sharing your thoughts! We're delighted to hear that you had a positive experience with our friendly staff, easy check-in/out process, clean rooms, comfortable beds, and good water pressure in the shower. Your feedback about the thin walls is noted, and we appreciate your valuable input. We hope to welcome you back for another enjoyable stay in the future!Kind Regards

Hi David, Thank you for your feedback, and we're pleased to hear that you had an overall positive experience. We apologize for any inconvenience regarding the water temperature in the bathroom during the winter. We will certainly look into this issue to ensure a more comfortable stay for our future guests. Your input is valuable, and we appreciate your visit.Kind Regards, Social Media Support

Hi, We are so grateful for your 5-star review. We are so delighted to know that you enjoyed every aspect of the Westgate Historic Williamsburg Resort! We can’t wait to welcome you back soon for another dream vacation. Best Wishes,Social Media Support

Hi LeAndra, Thank you very much for your rating on the Westgate Historic Williamsburg Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

Hi Mary, We appreciate your 5-star rating very much. We hope to see you again very soon for a relaxing stay at the Westgate Historic Williamsburg Resort!Best Wishes,Social Media Support

Hi Crystal, Thank you for your rating on the Westgate Historic Williamsburg Resort! We are glad to see your stay was excellent and we invite you to visit us again in the future. Best Wishes,Social Media Support

Hi Jason, Thanks for visiting the Westgate Historic Williamsburg Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes,Social Media Support

Hi Lateefah, Thank you for your 5-star rating on the Westgate Historic Williamsburg Resort. We are thrilled to know you enjoyed a fantastic stay. We would love another opportunity to host you again. Best Wishes,Social Media Support

Hi Klarita, We are beyond delighted to see you gave us a 5-star rating. We can't wait to welcome you back to the Westgate Historic Williamsburg Resort!Best Wishes,Social Media Support

Hi Christine, Thank you for choosing our property for your yearly getaway, and we sincerely apologize for the disappointment you experienced during your stay.We understand the importance of your reservation and the specific amenities you were expecting, such as the jetted tub, which was not provided as advertised. We also regret that the room you received did not meet your expectations, and we apologize for any inconvenience caused. Your satisfaction is our priority, and we would appreciate the opportunity to make it up to you on a future visit. Kind Regards, Social Media Support