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Anmeldelser af Best Western Rocky Mountain Lodge

2.5 out of 5
Best Western Rocky Mountain Lodge
6510 Highway 93 South, Whitefish, MT

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 690 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 244 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 46 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 1001 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Anthony

Rejste med familie, Rejste med kæledyr
Average hotel, we were put in a handicap room because of our pet. We would of preferred a different room but no other option was available. Breakfast was below average, same kind of food served on days we were there except protein was different.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and comfortable rooms. Good selection of breakfast food. Pool and games room provide a great place fir families to relax.
Overnattede 2 nætter i maj 2024
Svar fra Denise Pausanos den 14. maj 2024
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Fremragende

Shaun, Holladay

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet clean and great location
Overnattede 1 nat i maj 2024
Svar fra Denise Pausanos den 14. maj 2024
Thanks for your feedback!!

10/10 Fremragende

Nicolette

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay , good staff very welcoming to us and our dog , very clean rooms and a good breakfast every morning
Overnattede 2 nætter i maj 2024
Svar fra Denise Pausanos den 6. maj 2024
Thanks for your feedback!! We appreciate your business

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, staff where fantastic, awesome hotel breakfast, and great afternoon snacks of popcorn and cookies
Overnattede 2 nætter i maj 2024
Svar fra Denise Pausanos den 6. maj 2024
Thanks for your feedback!! We appreciate your business.

10/10 Fremragende

bryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel had shuttle service to downtown AA and restaurants. Has hot tub Breakfast was excellent
Overnattede 3 nætter i april 2024
Svar fra Denise Pausanos den 6. maj 2024
Thanks for your feedback!! We appreciate your business.

10/10 Fremragende

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable stay. Staff very friendly and helpful.
Overnattede 1 nat i april 2024
Svar fra Denise Pausanos den 2. maj 2024
Thanks for your feedback!!

10/10 Fremragende

Marc

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My room was conveniently located near lobby on the first floor and I could see my car from my window. Although hotel was located on a Main Street it was quiet and close to restaurants.
Overnattede 2 nætter i april 2024
Svar fra Denise Pausanos den 2. maj 2024
Thanks for your feedback!!

10/10 Fremragende

Mark

Overnattede 3 nætter i marts 2024
Svar fra Denise Pausanos den 2. maj 2024
Thanks for your feedback!!

8/10 Udmærket

Judith

Rejste med familie
We stayed for two nights in February. Breakfast was great and one gentleman in particular was excellent in there. Only complaint is the maids were chatting quite loudly outside our door one morning before we were up.
Overnattede 2 nætter i februar 2024
Svar fra Denise Pausanos den 11. mar. 2024
I am sorry we did not meet your expectations with our staff visiting. Thanks for your feedback!!

10/10 Fremragende

Andrew

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice workers, good value
Overnattede 2 nætter i marts 2024
Svar fra Denise Pausanos den 11. mar. 2024
Thanks for your feedback!! We try hard at making our guests happy

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service! Lots of fun extras: a well-supplied game room; chili available every day for apres ski; wonderful breakfasts with variety every day; popcorn and cookies available any time; tea/hot chocolate bar, and a coffee bar. I was glad there was a fitness room, but it was very tiny. A sign there said capacity 13, but there's no way 13 could fit there - even 3 people would feel crowded.
Overnattede 4 nætter i februar 2024
Svar fra Denise Pausanos den 11. mar. 2024
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Fremragende

william

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome hotel to stay at!
Overnattede 4 nætter i februar 2024
Svar fra Denise Pausanos den 27. feb. 2024
Thanks for your feedback!!

10/10 Fremragende

Marie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What you wxpect from a BW :-)
Overnattede 3 nætter i februar 2024
Svar fra Denise Pausanos den 27. feb. 2024
Thanks for your feedback!!

8/10 Udmærket

Jerome, London

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast was weak, out of orange juice for a week! There are two grocery stores within 200 yards. Out if coffee cup lids and stir sticks for 4 days. Pickup at airport was great! Snowbus is great! But I had to pay $60 to get back to airport because my flight was at 6:30am and hotel staff wouldnt get up
Overnattede 14 nætter i januar 2024
Svar fra Denise Pausanos den 16. feb. 2024
I am sorry we did not meet all expectations here at the Best Western Rocky Mountain Lodge. I hope that you will give us another chance with our brand! Your feedback is greatly appreciated.

10/10 Fremragende

Kathryn

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Appreciated the attention to details and the friendliness of the staff. I felt like I as a guest in their home.
Overnattede 3 nætter i januar 2024
Svar fra Denise Pausanos den 16. feb. 2024
Thanks for your feedback!! We try hard at making our guests happy!!

10/10 Fremragende

Russell A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Denise Pausanos den 16. feb. 2024
Thanks for your feedback!!

10/10 Fremragende

Diane

Rejste med partner
Nice clean room and friendly staff. Great breakfast. Well stocked game room. Cookies and popcorn too.
Overnattede 2 nætter i januar 2024
Svar fra Denise Pausanos den 16. feb. 2024
Thanks for staying with us!! We try hard at making our guests happy.

8/10 Udmærket

Clark

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Denise Pausanos den 16. feb. 2024
Thanks for your feedback!!

8/10 Udmærket

Claire

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect 1 night stay
We stayed here overnight while visiting Whitefish for a minor hockey game. The hotel was very comfortable and everything we needed was included. We loved the new games room. The beds were a 10/10 for comfort!!
Overnattede 1 nat i januar 2024
Svar fra Denise Pausanos den 16. feb. 2024
Thanks for staying with us!! We try hard at making our guests happy.

10/10 Fremragende

Dana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stayed for 2 nights with my kids and dog and it was perfect for what we needed, will definitely stay with them again!!
Overnattede 2 nætter i januar 2024
Svar fra Denise Pausanos den 16. feb. 2024
Thanks for your feedback!! We try hard at making our guests happy.

8/10 Udmærket

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good value
Very nice hotel for the value, I’d like to think it’s one of the best deals in the area for the quality … ! I’d stay again, Decent breakfast provided, room was clean and relatively quiet but we were here over Christmas time. There were only 5-6 other vehicles daily. Great location of this hotel. Staff were nice, some more than others. We appreciated the locked ( card access only ) of the back and side doors of the building. Pool and hot tub are quite nice especially the hot tub. More than likely we will stay here again.
Overnattede 4 nætter i december 2023
Svar fra Denise Pausanos den 16. feb. 2024
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
access to town shopping with fairly good directions to get to Glacier.
Overnattede 2 nætter i december 2023
Svar fra Denise Pausanos den 16. feb. 2024
Thanks for your feedback!!

10/10 Fremragende

Els

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Nicole

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall the experience was very nice. It's not a fancy hotel but it is very warm and inviting. The staff was very friendly. The room felt quite clean as was the bathroom. I gave 4 stars only because since COVID things have changed and they don't do room checks as they used to do before COVID but, still very nice. The bed to me, wasn't the worst but not the best in comfort as it felt a little springy. The room was super quiet though. They also provide an excellent breakfast choice in the morning. I would definitely stay there again and recommend to friends or strangers.
Overnattede 2 nætter i november 2023
Svar fra Denise Pausanos den 30. nov. 2023
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Fremragende

ANGELA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023
Svar fra Denise Pausanos den 30. nov. 2023
Thanks for your feedback!! We try hard at making our guests happy.

6/10 Okay

Michael H.

Overnattede 2 nætter i november 2023

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Denise Pausanos den 24. nov. 2023
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Fremragende

Jake

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Denise Pausanos den 24. nov. 2023
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Fremragende

Julian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such accommodating staff !!
Overnattede 1 nat i november 2023
Svar fra Denise Pausanos den 24. nov. 2023
Thanks for your feedback!! We try hard at making our guests happy.

8/10 Udmærket

Dale, Calgary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed our stay. Fireplace unfortunately didn't work in our initial room but the alternate room was very nice (although the group in the meeting room prevented sleeping in on our last day).
Overnattede 3 nætter i november 2023
Svar fra Denise Pausanos den 24. nov. 2023
I am sorry that we did not meet your expectations on your last day. We try hard at making our guests happy.

10/10 Fremragende

Pat

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Very quiet and clean.
Overnattede 1 nat i november 2023
Svar fra Denise Pausanos den 14. nov. 2023
Thanks for your feedback!!

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Denise Pausanos den 14. nov. 2023
Thanks for your feedback!!

8/10 Udmærket

Ninah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 1 nat i november 2023
Svar fra Denise Pausanos den 14. nov. 2023
Thanks for your feedback!!

8/10 Udmærket

Pui Sang

Rejste med partner
Likes: Rate is reasonable. Location is convenient. Don't like: gave us a handicap room. Nor bath tub, hard to take a shower.
Overnattede 1 nat i oktober 2023
Svar fra Denise Pausanos den 14. nov. 2023
Thanks for your feedback!!

10/10 Fremragende

Mariel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was very kind for the staff to upgrade our room and staff are friendly too.
Overnattede 3 nætter i oktober 2023
Svar fra Denise Pausanos den 14. nov. 2023
Thanks for your feedback!!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient and Clean
Very clean and comfortable with quality service.
Overnattede 1 nat i oktober 2023
Svar fra Denise Pausanos den 26. okt. 2023
Thanks for your feedback!!!

10/10 Fremragende

Roger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Denise Pausanos den 26. okt. 2023
Thanks for your feedback!!

6/10 Okay

Lori

Forretningsrejsende, Rejste med kæledyr
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very good value for Whitefish
Overnattede 1 nat i oktober 2023
Svar fra Denise Pausanos den 24. okt. 2023
Thanks for your feedback!!

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Denise Pausanos den 24. okt. 2023
Thanks for your feedback!!

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent customer service from check in through check out. Clean and comfortable. Shuttle service to and from downtown Whitefish, although it's less than a mile walk.
Overnattede 1 nat i oktober 2023
Svar fra Denise Pausanos den 24. okt. 2023
Thanks for your feedback!!

2/10 Forfærdeligt

Zac

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I liked the staff. They were nice. The assistant manager was kind enough to refund our next 3 nights after staying there for one. They do their best with what they're given. That's the end of what I liked. The room was clean from what I could see, bed was made, spacious enough. Would have made it work if it was around $100 a night or so. But for $180-$200 a night, some things were just too ridiculous. I should have taken pictures. The bed, was hard as a rock to me. I get some beds are firm, but this was ridiculous and felt like it was upgraded the last time the bathrooms were. Which had to be 20 years ago. The bathrooms. Oh boy. - First of all, very cramped. You could have taken some square footage out of the room itself and made the bathroom 10x better. - Second of all, who puts that small of a toilet in a bathroom unless you absolutely have to? It was 19 inches off the ground (I measured) - Third, the shower head was literally at my shoulder. Was this room made for dwarves? What am I missing? Fourth. Neither the sink or the shower drained properly. The icing on the cake was the elevator being out of service due to a "new wrap" being put on it (at 12pm, one of the most busy times) and we had to carry all of our luggage down 2 flights of stairs to leave. At least the maintenance guy was nice enough to carry some of it. Like I said before, not a staff problem. This owners simply needs to fork over the money to properly renovate the building. Do better.
Overnattede 4 nætter i oktober 2023
Svar fra Denise Pausanos den 24. okt. 2023
Thanks for your feedback!!

10/10 Fremragende

Tammy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023
Svar fra Denise Pausanos den 24. okt. 2023
Thanks for your feedback!!

10/10 Fremragende

Jim

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay in Whitefish, MT. Best Western Rocky Mountain Lodge is great. Great staff, happy, friendly, helpful. Clean facility all around, fantastic breakfast choices. Good sized room for two adults and two dogs. Very welcoming to our fur babies. We will be staying at Best Western in all our future travels. 🐶💕🐶
Overnattede 3 nætter i oktober 2023
Svar fra Denise Pausanos den 16. okt. 2023
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Fremragende

Gisela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like the entree, the style of the rooms, everything. Very very friendly breakfast server!!!
Overnattede 1 nat i oktober 2023
Svar fra Denise Pausanos den 16. okt. 2023
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Denise Pausanos den 11. okt. 2023
Thank you for your feedback.Warm Regards,Denise Pausanos

10/10 Fremragende

chris

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
IT WAS AWESOME!!! The Front Desk Person Was Excellent to Work With
Overnattede 1 nat i oktober 2023
Svar fra Denise Pausanos den 11. okt. 2023
Thanks for your feedback!!

10/10 Fremragende

Tiffany

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great town! Nice clean hotel.
Overnattede 1 nat i oktober 2023
Svar fra Denise Pausanos den 11. okt. 2023
Thanks for your feedback!!

10/10 Fremragende

Linda

Overnattede 1 nat i september 2023
Svar fra Denise Pausanos den 11. okt. 2023
Thanks for your feedback!!

10/10 Fremragende

Dean

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was warm and welcoming! Every night they had snacks for the guests, such as fresh popcorn and a variety of nice cookies!
Overnattede 2 nætter i september 2023
Svar fra Denise Pausanos den 4. okt. 2023
Thanks for your feedback!! We try hard at making our guests happy.Warm Regards,