Whalebone Arch

The positive: Staff were great. Good location in town centre. Bed was clean, as was the bathroom. The negatives, and there were many: Bedroom looked grubby, sofa with several stains and the carpet was in need of a good vacuuming and clean. Furniture surface lamination lifting off, bathroom shelf was struggling to stay on the wall. And where are the bedside lamps? What happened to the buffet breakfast? Two slices of toast and preserves, along with an apology. The hotel management need some guidance with regards to fixtures and fittings. It should be a grand hotel, and can be, but it is let down by the overall condition.

Clean room. Convenient location