Hoteller nær West Geauga Plaza

"The room is clean and staff friendly. No problem parking. The restaurant serves great food and the pastries were delicious. Only disappointment was that breakfast was $15.99. The breakfast was no different than other hotels that offer it free. Ssfe and secure place. "

"Had to get a room due to power outage where we live and eta for next day. With the temps and unable to cook at home and charge our phones the availability to get a room was great. A bit pricey for one night. Quite nosey but that’s to be expected. Our room was clean but you can tell things that were unused like the makeup wipes weren’t replaced and had a stain on the packaging. The front desk did there job. If I needed to stay here again for an emergency I’d stay again. "

"Shower didn't work, stains on the carpet, to much light came in from the window from street, hard to sleep. Road noise as well."

"Staff was very helpful. "

"The property is in a quiet location and a beautiful setting. All rooms are on the second floor and there is no elevator. Internet TV was very spotty. It was easy to hear other people outside the rooms. This would be a great property for a few friends or families to stay in one place and have common areas to be together. There is no complimentary breakfast."

"Our room was quite small. The pool was cold and the hot tub is permanently closed. Disappointing since it was spring break & the entire reason for booking was for those amenities. "

"Awesome everything very clean. Nice hot water."

"Very comfortable hotel ! Position is amazing close to supermarkets and restaurants! Sharlene at reception goes above and beyond to help! Management are average but overall would recommend this hotel "

"Great deluxe room at a small surcharge. Very clean and pleasant, great location. "

"I did not stay because I had a problem with the person at the check in counter. I paid on Expedia and this clown wanted me to pay again as a “deposit” I’m not payin twice for a lower than expected smelly 1star hotel 🙄 so I cancelled and currently am waiting for a response. "

"Our stay was amazing! The staff was so nice ! The breakfast was awesome! We used the pool and work out room. Will definitely stay here again."

"Another guest told us the heat went out on their floor. The bar closes at 10pm ??? What? Staff just mediocre , rooms need to be inspected better by head housekeeper We cleaned out on room "

"Clean, friendly, well maintained. "

"Yes"

"Not a bad hotel for the price. I would definitely check your room before unpacking some rooms are terrible and some are decent "

"Meget venligt og høfligt personale. Men der var ikke styr på reservationen, for hotellet kunne ikke finde min reservation, skønt der var betalt på forhånd. Jeg checkede telefonisk for en sikkerheds skyld. Jeg måtte herefter telefonisk aktivere Hotels.Com for at udrede trådene, så jeg var sikret en værelse ved ankomst kl. 2 om natten. Men jeg er efterfølgende blevet trukket endnu en gang for beløbet, så jeg har betalt hotelværelset to gange. Det er bare ikke i orden!!"

"Internet sucks"

"My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! "