Hoteller nær Chesterland City Park

"We booked this hotel on Expedia and paid in full, but the clerk who checked us in charged us $300 for the stay even though it was pre-paid. The hotel’s computer system was so slow that it was a very frustrating experience trying to get the staff to fix their mistake. Additionally, the beds were both so uncomfortable that I slept three hours of the night in my car to avoid the horrible, uncomfortable bed. This was a sorry hotel stay and I will not be back."

"Great stay."

"The facility was extremely clean & well maintained. We were the only people staying on the property (no staff) so that was different. Instructions were clear for accessing our room, etc."

"It was very quaint and clean. The staff was so friendly and very sweet!!! We will definitely be back!!!"

"When we arrived at our room, the room had not been cleaned and ready. They apologized and gave us another room."

"I’m not sure if it was mostly due to humidity or that it is a pet friendly inn but the room had a very bad smell. We needed to go to the store for some room freshener. The floor was sticky. The bath tub was worn. No iron or ironing board. The iron from the office had brown burn on the bottom. Room cleaning only on Wednesdays but they would service if asked. Good location. Price was reasonable."

"The cafe was excellent food "

"Apon 4pm check-in the room was not ready we were told we had to wait 45minutes. When finally being able to complete check-in the room was filthy. Food containers left in the fridge, crumbs of food on the floor, multiple stains on blankets & pull out mattress. The bathtub was badly stained & striped/peeling we were told a bath mat would be delivered that did not ever arrive. Phone did not work anything we needed we had to travel down to the front desk from the 6th floor which attendants weren’t...

"Everything was clean and updated. The bed was comfortable. I just wish they had a pool. They provided everything you need for a good stay"

"Decent stay, bed was comfort."