Hoteller nær Berkshire Hill Golf Course

"We booked this hotel on Expedia and paid in full, but the clerk who checked us in charged us $300 for the stay even though it was pre-paid. The hotel’s computer system was so slow that it was a very frustrating experience trying to get the staff to fix their mistake. Additionally, the beds were both so uncomfortable that I slept three hours of the night in my car to avoid the horrible, uncomfortable bed. This was a sorry hotel stay and I will not be back."

"Overall it's an ok hotel. It's a good budget friendly option if you're just looking for a room to check in and out of and you don't need anything extra. Staff wasn't rude but also not super friendly."

"The staff was very friendly and helpful. We were greeted by a very nice woman at the front desk who helped us find a local restaurant and gave us directions on how to get there. Our room was pristine clean--the cleaning staff was also friendly and pleasant. Breakfast was great. We were full until dinner time!"

"The facility was extremely clean & well maintained. We were the only people staying on the property (no staff) so that was different. Instructions were clear for accessing our room, etc."

"When I first arrived I was given a handicapped room which was also facing The freeway so alot of road noise. I asked for another room, but was told I had to speak with the Mgr in the am. Next am I spoke to a different clerk who switched my room immediately."

"The room was dirty! Had to go out and buy cleaning supplies to clean it myself. Never staying there again!!!!"

"Very nice comfortable and clean"

"Overall good experience, location near the highway, clean, only problem the room would have a weird old kind of smell and no way to ventilate the air since windows can’t be opened"

"The hotel was perfect for my needs. Flew in for a family funeral for just two days. The staff was super helpful and friendly. The front desk person even made a fresh pot of coffee for me at 4:30 in the morning while waiting for my Uber."

"This Marriot property was fine. I just wish they would upgrade their towels. They are terribly cheap and scratchy."

"Clean property."

"For the price can't complain. Convenient . Could be updated but did the job. Close to restaurants."

"Very clean rooms."

"Meget venligt og høfligt personale. Men der var ikke styr på reservationen, for hotellet kunne ikke finde min reservation, skønt der var betalt på forhånd. Jeg checkede telefonisk for en sikkerheds skyld. Jeg måtte herefter telefonisk aktivere Hotels.Com for at udrede trådene, så jeg var sikret en værelse ved ankomst kl. 2 om natten. Men jeg er efterfølgende blevet trukket endnu en gang for beløbet, så jeg har betalt hotelværelset to gange. Det er bare ikke i orden!!"