Resorter i West End

"We stayed here Saturday June 13th. Unfortunately there is a “culture “ of entitlement developing at this particular location. The bar and wait staff on the 9th floor lounge and the main floor bar treat the patrons with blatant disregard. We arrived late in the evening around 9:15 and went to the 9th floor lounge around 9:30 and were told they closed in 15 minutes so no food service. Then we went to the main floor bar where we learned there is no wait staff, which is fine but where to stand at...

"Everything was amazing the only thing was that there were no elevators to get to the different floors. Staying in the third floor had an amazing view but the seven stair cases we had to walk up and down was no joke. But over all besides that the place was clean well maintained and they even had great outdoor games for the family ."

"The staff was very friendly and helpful when we arrived. Close to good restaurants and right across from the beach. Enjoyed the breakfast."

"We always love the San Luis and the staff. Still think it's high especially when our room was overlooking a roof."

"Great place and resort!"