Dear Tim,Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience staying at Prince or Wales Hotel in Waterton Park. We hope you’ll visit us again in the near future.

Dear Lourdes,Thank you for the wonderful review! We're thrilled to hear you enjoyed your stay at Prince of Wales Waterton Park. Our staff looks forward to welcoming you back in the future!"

Dear Sandra,Thanks for joining us at Prince of Wales Waterton Park on your recent visit. Your feedback is very important to us. I appreciate the time you took to provide a guest review or respond to our online survey.Our goal is to make each and every experience enjoyable and to help you make great memories. Each day, our team aims to do the very best job we can and make your stay worthwhile.Knowing that our guests have had a good experience with us means we can celebrate our success. It motivates us to work towards providing even better service in the future. Please come back and see us again next time you’re here! Thanks again for your feedback. Sincerely.

Dear Elizabeth,Thank you for joining us at Prince of Wales Waterton Park on your recent visit. I was pleased to read your notes about our staff. Your feedback is very important to us. We strive to do the best job we can and reviews like yours help make it worthwhile. Please be assured that I have shared your comments with the staff members involved and with their manager, too. We take all feedback seriously and your comments help us achieve our goals.Thanks again for your feedback. We truly appreciate knowing about our guests’ experiences. It helps us celebrate our successes and address our challenges so we can better serve you in the future.Sincerely,

Dear Agnieszka,Thank you for taking the time to share your feedback about your recent stay with us. I am deeply sorry to hear that your experience did not meet your expectations. Especially for such a special occaision.At the Prince of Wales Hotel, we strive to provide exceptional service and memorable experiences for all our guests, and it is clear we fell short during your visit. Please accept my sincerest apologies for any inconvenience and disappointment this may have caused.Regarding the request for amenities, we have some items that are only available through the front desk. Guests can dial "0" on their phone at anytime to reach the desk and we have our bell team deliver straight to the room for your convenience.I am truly sorry to hear that you encountered an unpleasent smell inside your bathroom during your stay with us. Please know that this is not the standard we uphold for our guests. I hope you were able to let the front desk know of this, as we are always happy to find a solution to our guests discomforts. Our housekeeping team has been informed of this issue and will be sure to follow up for our future guests.Your feedback is invaluable to us, and I would like to assure you that we are taking your comments seriously. Our goal is to provide every guest with the high level of service we are known for, and your input helps us to improve and grow.Once again, I apologize for not meeting your expectations and for the impact this had on your stay. I hope you might consider giving us another chance in the future to provide you with the exceptional service and experience that so many of our guests enjoy.Thank you for your honest feedback.

Good Afternoon, Saechua, Thank you for your feedback! I'm glad you enjoyed the views and our staff was helpful for majority of the time. I do apologize that you weren't able to use the elevator as much as you were hoping too. I will inform the staff to ensure it doesn't happen again. I really appreciate your feedback as it helps our staff improve.

Thank you for taking the time to review your stay at the Prince of Wales Hotel. We appreciate your feedback and are happy to hear you enjoyed your time with us. We look forward to any future visits you may plan.

Thank you for taking the time to review your stay at the Prince of Wales Hotel. We greatly appreciate your positive feedback and wonderful photos. We hope to see you again.

Hello George,Thank you for staying with us during your visit to Waterton Park. We truly appreciate your comments. Please accept our sincere apologies about our wifi, it was not working due to unforeseen problem which we were able to address.I apologies if the carpet wasn't up to our standard, I would like to ensure you that our carpets are vacuumed and carpet cleaned on regular basis.I would like to thank you again and would like to ensure you that your comments help us to improve our services.We hope to welcome you back again soon.Kind regards,Katarina

Thanks for your feedback, Rob. We really appreciate your nice words. Hope you have an amazing day.

Hello, Steven.Thanks for your feedback. We are sorry you had a hard time sleeping. Regarding coffee, we have complimentary coffee every morning from 6:00 to 7:00 am. Please, if you could provide us more details about your experience, we can take notice of all and make sure we can provide a better experience in the future.

Thanks so much, Charlenne, for your feedback. Hope you had a nice experience with us. If there is something else you think we could do to improve our services please feel free to let us know.

Thanks for your nice rate, Thomas. We really appreciate it. If there is any detail you would like to add into your experience while staying with us, please let us know. Hope you had a nice day.

Thanks so much Harold for your kind feedback. We hope to see you around at Prince of Wales in a near future.

Thanks so much Mihai for your nice feedback, we really appreciate your opinion and we are glad you had a nice experience with us. We hope to see you again at Prince of Wales in a near future.

Thank you so much, Victoria, for your nice feedback. We are glad that your trip was successful and fun. Hope to see you around again at Prince of Wales Hotel.

Good morning, Randy. Thanks so much for your kind feedback. We wish to see you again around Prince of Wales Hotel. Hope you have a great day.

Hello, Karlin. Sorry for your bad experience. The essence of the hotel is to give an old fashioned look and experience, as well as promoting human-nature interaction. We will take your feedback as well so we can improve our services in the future. Hope you have a nice day.

Thanks Francisco for your review. We really appreciate it. Hope you have a nice day.

Good afternoon John. Thank you very much for your feedback. It motivates us to do a better job every day.We hope you have a nice day and wish to see you back soon.

Thanks for your message, Kirk. Sorry for the inconveniences. Your feedback will help us to improve our future services. We hope you had a nice day.

Hello Jeff, and thanks for the feedback. Complimentary coffee is available 6 am to 7 am everyday. Hope you have a great day and we also wish to see you again here.

Thanks for the feedback, Renata. Hope you have an awesome day. Please, come and visit us any time soon.

Good afternoon, Michael!Thanks for the review, we really appreciate your words and feedback. Hope to see you again in the future at Prince of Wales Hotel.

Thanks for your nice response, Diane! Wish you a great day and hope to see you soon.

Thanks for your kind response, Steven. We wish to see you again at Prince of Wales in a near future.

We're glad to here you had a good time at the Prince Of Wales Hotel. We hope to see you again

Thanks Peter for your nice feedback. Hope you had an amazing day and look forward for your next visit at Prince of Wales

Thanks for your nice response, Kenneth. If there is something else you can comment us so we can keep improving our services, please let us know. Hope you have a nice day and also hope to see you soon.

Good afternoon, Trish!Thanks for the feedback, we really appreciate your opinion.

Thanks for your nice comment, Michael. It's important for us every feedback we can have from our guests. Hopefully, the hotel can have some of these updates in the future. Hope you have an amazing afternoon.

Hi, Edward. I hope you are doing ok. Thanks for the comments. So sorry if you had that impression. Every person that comes, even visitors, have a parking fee in the hotel. Have a nice afternoon.

Hi, Shirley. Thanks for the nice response and feedback. We are glad you enjoyed your stay.

Hello, Randall. Thanks for the feedback. We are glad you enjoyed your stay.

Thanks for the feedback, Brian. What do you think about your visit? Was it good? Hope you have a nice day.

Thanks for the nice comments, Joan. We really appreciate your opinion.

Hello, Dailyn. Thanks for your review. So sorry you had a bad experience. Can you please let us know what went bad so we can do a follow up of the situation? Have a nice day.

Thanks for your kind response, Harold. We really appreciate our guest's responses and opinions.

Thanks for your feedback, James. We really appreciate your opinion. Have a great day

Thanks for the feedback. We really appreciate our guest's opinions and we are also happy that you enjoyed your staying. We hope to have you here again soon.

Hello Devon,Thank you for reviewing your recent stay at the Prince of Wales Hotel. We appreciate your positive comments and we hope to welcome you again.Warm regards,KatarinaFront Desk Manager

Thanks Grace for your comment, we really appreciate it. The reason why we don't have a TV here is for guests to enjoy the nature and wild life. So sorry if that was an inconvenience.Hope you have a nice day.

Thanks for the nice comments, Lisa.We really appreciate your feedback. It will help us to improve our service for the future.We wish you a nice afternoon.

Thanks for your feedback, Tim. We really appreciate it. If there is something else you would like to comment in order to improve a future visit from you, please let us know. We are always happy to listen to our guests reviews. Have a nice day.