Dear Diana,Thank you for staying with us at Hotel Zena. We are proud to have delivered you the quality stay you deserve. Your compliments to our wonderful staff and convenient location are very much appreciated, and we hope to see you again soon.Sincerely,Sherry AbediGeneral Manager

Dear Tamir,Thank you for your positive feedback about our location! We're thrilled it was perfect for your needs. We look forward to welcoming you back to Hotel Zena soon!Sincerely,Sherry AbediGeneral Manager

Hello Tamir,Thank you for staying with us and for your feedback. We're glad that our location was so convenient and made such an impact on your experience. We hope to welcome you back soon for another great stay at Hotel Zena.Sincerely,Sherry AbediGeneral Manager

Dear Patrick,We're truly sorry to hear about your experience with the booking process and additional fees. Your feedback is important to us, and we apologize for any inconvenience caused. If you have any further concerns, please don't hesitate to contact us directly. We appreciate your honesty and hope to have the opportunity to regain your trust in the future.Sincerely,Sherry AbediGeneral Manager

Hi Yulanda,It's always wonderful to receive such high praise from our guests! Your comments about our wonderful team, clean environment, and comforting amenities are awesome, and we are thrilled to tell our team about the amazing job they're doing. It was a great pleasure to host you, and we can not wait to serve you again the next time you visit!Sincerely,Sherry AbediGeneral Manager

Hi Marcia,It brightens our day to know that you had a fantastic stay with us! We are thrilled our hospitable team left a memorable impression on you, and we appreciate you mentioning our impeccable accommodations, fabulous amenities, and empowering decor. Thank you for your perfect rating, and we hope you return soon!Sincerely,Sherry AbediGeneral Manager

Dear Christophe,Thank you for sharing your concerns. We take your feedback seriously and will address the issues you've mentioned to improve our guests' experience. We regret that your experience did not meet your expectations or the standards we strive to uphold. As requested in my response to your other posts, I would appreciate if you reached out directly so we can discuss the details. Your comments are invaluable in guiding our improvements.Sincerely,Sherry AbediGeneral Manager

We are thrilled to see how much you enjoyed your recent visit to Hotel Zena! Please come back and see us again on a future trip to the city.

Hello, Jean-Pierre,Thank you so much for your five-star rating and beaming review! We're thrilled we were able to deliver a fantastic experience to you and your party, and we thank you for your feedback so we can evolve as a destination. We want our valued guests to know how special they are, so we will be sure to do what we can to improve our VIP advantage-level offerings. We hope to see you again soon at Hotel Zena.Sincerely,Sherry AbediGeneral Manager

We are thrilled to see how much you enjoyed your recent visit to Hotel Zena! Please come back and see us again on a future trip to the city.

Hi Rainer,Our team will be so pleased to hear you enjoyed the hospitality they work hard to provide for all our guests, and we're glad you enjoyed our trendy, modern furniture, perfect for ending a long day. We appreciate your feedback, and we'll consider your comments as we work hard to deliver the ultimate guest experience. We hope to welcome you back to Hotel Zena for a stay that is sure to exceed your expectations in the future.Sincerely,Sherry AbediGeneral Manager

Dear Salomé,Thank you for your feedback! We're thrilled to hear that you enjoyed our great location and found our team to be friendly. It's also wonderful that you appreciated the variety of options on our bar menu and vegan breakfast choices. Your satisfaction is important to us, and we hope to welcome you back to Hotel Zena for another enjoyable experience soon!Sincerely,Sherry AbediGeneral Manager

Hi Russell,Thank you for choosing Hotel Zena and sharing your review. It's great to know you enjoyed our hip, artful property and ambiance. We'd love to welcome you back anytime!Sincerely,Sherry AbediGeneral Manager

Dear Solomon,Thank you for your review of Hotel Zena. We're grateful for your kind words about our property. It was a pleasure to host you, and we can't wait to see you again!Sincerely,Sherry AbediGeneral Manager

Thank you for taking the time to rate your recent stay with us. I am sorry to see there may have been aspects of your visit that did not meet your expectations. Please feel free to contact us if you wish to discuss your stay in further detail.

Thank you for taking the time to rate your recent stay with us. I am sorry to see there may have been aspects of your visit that did not meet your expectations. Please feel free to contact us if you wish to discuss your stay in further detail.

Hi Diana,We appreciate your feedback and are happy to see that aspects of your stay were pleasant. However, we apologize for any confusion about the amenities fee. The list of inclusions is online, and all guests are informed via the confirmation letter. Please also accept our apologies for any issues with the hot water and unwelcome visitors. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.Sincerely,Sherry AbediGeneral Manager

Hi Christine,Thank you for the kind review and recommendation! We're glad our women's empowerment artwork and delicious onsite dining impressed you. It's also great to know that our walkable location and friendly staff added to your experience. Our amenities fee has many inclusions; the full list can be found in our FAQ section. The next time you're in the area, please come see us again.Sincerely,Sherry AbediGeneral Manager

Hello Rodica,Thank you for sharing your review. We are so pleased you enjoyed your stay in our soothing rooms and hope you spent some time at our rooftop bar! Should your travels bring you back to the area, we hope you choose Hotel Zena for your stay again.Sincerely,Sherry AbediGeneral Manager

Hello Rachael,Thank you for choosing Hotel Zena for your recent getaway. It is wonderful to hear that our comfortable accommodations, delectable food, and friendly staff were highlights of your visit. Your kind recommendation is appreciated, and we look forward to hosting you again when you are in town.Sincerely,Sherry AbediGeneral Manager

We LOVE to see how much you loved your recent Hotel Zena experience! We can’t wait for you to come back and stay with us again.

Hi Regina,It was wonderful having you and your family stay with us during your time in DC. We're thrilled you started your day off right with our delicious breakfast offerings, and we appreciate you mentioning our hospitable team. Being just steps away from lively 14th Street and many noteworthy attractions, it's no surprise that our fabulous location was a highlight! Thank you for your kind review, and we'd be delighted to welcome you back anytime. Sincerely,Sherry AbediGeneral Manager

Hello Chastity,Thank you for taking the time to share your experience. While we're pleased you enjoyed our comfortable, spacious rooms, we apologize for any inconvenience faced by your amenities or lack of communication regarding pool closures. We'll use your feedback to help us improve the experience of future guests, and thank you for bringing this to our attention. Sincerely,Sherry AbediGeneral Manager

Hello Leandra,Thank you for choosing Hotel Zena and for taking a moment to provide your five-star rating! We are so pleased to hear that you had an enjoyable stay with us. It was our pleasure to host you, and we look forward to welcoming you back soon for another memorable experience!Sincerely,Sherry AbediGeneral Manager

Hello Jennifer,Thank you for your review of Hotel Zena! We are pleased to hear you experienced our warm, friendly staff and would love to host you again in the future.Sincerely,Sherry AbediGeneral Manager

Thank you for taking the time to rate your recent experience with us. We look forward to welcoming you back to Hotel Zena on your trip to Washington DC.

Thank you for your feedback. We hope to see you again in the near future!

Thank you for your feedback. We hope to see you again in the near future!

Thank you for your feedback. We hope to see you again in the near future!

Thank you for your feedback. We hope to see you again in the near future!

We LOVE to see how much you loved your recent Hotel Zena experience! We can’t wait for you to come back and stay with us again.

Thank you for taking the time to rate your recent experience with us. We look forward to welcoming you back to Hotel Zena on your trip to Washington DC

Dear Angela,Thank you for taking the time to share your feedback with us. We apologize for the issues with the lights in your room, and we will take a look into this. In addition, we are sorry to hear of any disappointment regarding our resort fees. We always strive to be as transparent as possible regarding this matter, so we will be sure to discuss all of your feedback internally. We're pleased to hear you experienced our warm and friendly staff, and we would appreciate another opportunity to provide you with the accommodations you expected and deserve.Sincerely,Sherry AbediGeneral Manager

Hi Jus,We always enjoy hearing from our guests, and we're glad our attention to cleanliness impressed you. It's also great to know that our decor was to your liking. Please come see us again soon.Sincerely,Sherry AbediGeneral Manager

Hello, Michelle,Thank you so much for the five-star review. We are so pleased to hear you enjoyed our awesome feminist vibes, and we hope you'll come back to visit us again soon!Sincerely,Sherry AbediGeneral Manager

Hello Jan,Thank you for choosing Hotel Zena and for taking a moment to provide your review. We are pleased that our location and comfortable beds added to the enjoyment of your stay! Regarding breakfast, we offer dining options including a full breakfast menu in our lobby restaurant. It was a pleasure to host you and we look forward to welcoming you back soon!Sincerely,Sherry AbediGeneral Manager

Thank you for taking the time to rate your recent stay with us. I am sorry to see there may have been aspects of your visit that did not meet your expectations. Please feel free to contact us if you wish to discuss your stay in further detail.

Hello Olivia,Thank you for choosing to stay with us at Hotel Zena. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled that was the case for you. It's also great to read our clean, comfortable accommodations were a highlight of your trip. It was a pleasure to host you, and we hope to welcome you back soon.Sincerely,Sherry AbediGeneral Manager

We are thrilled to see how much you enjoyed your recent visit to Hotel Zena! Please come back and see us again on a future trip to the city.

Hi Jonathan,Thanks for the five stars! It warms our hearts to hear you enjoyed the warm hospitality from our knowledgeable team and our prime location, which is mere steps from the White House and other historical landmarks. We would be delighted to welcome you back for another terrific stay.Sincerely,Sherry AbediGeneral Manager

Hi Lilian,Thank you so much for the five stars. We're so pleased you enjoyed our complimentary refreshments and had the opportunity to take advantage of our fantastic location within walking distance of the great monuments. Rest assured, your suggestions for improvements will be taken into consideration, and we appreciate your generous feedback. We look forward to welcoming you back to Hotel Zena soon for another exceptional getaway.Sincerely,Sherry AbediGeneral Manager

We are thrilled to see how much you enjoyed your recent visit to Hotel Zena! Please come back and see us again on a future trip to the city.

Hello Christina,Thank you so much for choosing to stay with us at Hotel Zena. Our goal is to provide every guest with exceptional service, so we're thrilled our commitment to this shone through during your visit. It's also great to read you enjoyed our lovely accommodations! The pleasure was truly ours, and we hope to welcome you back soon.Sincerely,Sherry AbediGeneral Manager

Hi Renee,Thank you for visiting Hotel Zena! We are delighted you had a wonderful stay and appreciate your compliments. Thanks for spotlighting our clean facilities and friendly service. We are glad you enjoyed your time with us, and we look forward to seeing you again soon.Sincerely,Sherry AbediGeneral Manager

We LOVE to see how much you loved your recent Hotel Zena experience! We can’t wait for you to come back and stay with us again.