Villaer i Volcano

"An hour after checking in and going to my room, I was advised that there was an additional $96 fee because my room had been changed from a king to two double beds. The king was unavailable. Felt like a down grade because it was on the first floor and could every step of the people above. Thanks to Expedia for fixing it and not making me pay the surprise charge."

"Pool freezing & hike up a driveway. Grassy area was dead (picnic table under shady trees could’ve been great idea). Huge gap under door in room (bugs!). Very noisy on room closest to road (but ADA parking spot in front). No side table on 1 side of bed. Terrible lighting (lack of). Furniture placement not efficient. Bathroom very hot (even when room is cool). Not real sure about the choice in window coverings (?). TV and/or remote difficult to figure out. + Bed comfy + Decent $ + Gave...

"Great Breakfast!"

"We needed a room with ashower instead of a tub as my dad is handicap. We didn't specify that when we first checked in but the front desk was very helpful and switched rooms to accommodate my dad's need. Thank you very much."

"A lot of the furniture was damaged or straight up broken. The shower head was leaking from the actual shower head (not the connection). The beds were horrendous - uncomfortable and felt unstable. There was hair all over the bathroom. The breakfast was okay, but almost zero gluten free options."

"Too much traffic noise at night. The staff was very kind and gave us another room the second night but the noise was the same. Very nice hotel, nice breakfast."

"The property is pet friendly. We had to bring our dogs at the last minute. It worked great with the enclosed deck and yard."

"Really like the historical aspect to the hotel. It was very clean, very well-maintained. Love the location. Parking was a breeze. And Tamara at the front desk was over the top delightful. Can’t wait to come back. Next time, however, I would really like to try the restaurant, the menu looked pretty good."