This apartment has potential but suffers from neglect. The biggest issue was the shower — deteriorated grout, mildew behind the tub, and a shower curtain that is too small and full of holes. Water poured through the floor onto the level below. Old water stains on furniture beneath confirmed this was a known problem, and the rusted bases of the toilet brush holder and trashcan indicated a long history of water pooling on the bathroom floor. Yet the host seemed surprised when we reported it.Upon arrival, a caustic chemical smell from ground-level construction sent us coughing and fleeing the apartment. It dissipated after 30 minutes with windows open. The check-in process was also frustrating — instructions were difficult to follow, the building door key required a specific technique that was not clearly explained, and we stood outside for some time before getting help.The apartment shows a general lack of care: water damage in multiple locations, exposed electrical wires near the AC unit, cracked and deteriorating paint throughout, very old furniture past its useful life, dead plants, and a personal storage area blocked off with garbage bags as drapes.To the host's credit, they promptly refunded our second night with no issues, which we appreciate. We hope they will give this apartment the maintenance it needs to become what it clearly once was — a charming Venice apartment in a good location. The bones are there, but the current condition does not match the listing.