Strandhoteller i Vega Alta

"There was nothing good about this place. I felt I was being scammed. We had issues getting into our room because we arrived after hours and the “so called office “ close at 9pm. Tried to contact the host no answer. We had to get another room for the night and came back to this place and found no staff again although the office says open 6a-9p. Called the listed number and someone text back saying they don’t work there anymore and gave us some number which was no help. The pool was nasty there...

"The beds were HORRENDOUS and the carpeting was filthy, in the room as well as the hall. The bed was the least comfortable bed I have ever stayed in. Despite there being 3 people on the reservation, we got 2 pillows, and 2 towels and absolutely zero bedding for the sofa bed which is the only place a third person could sleep. It took me asking 4 times to finally get extra towels ( for a 6 night stay) and a pillow for my daughter. The pillows are also horrible. The housekeeping staff was extremely...

"Clean room, kind staff"

"Great stay"

"The room Was filthy couch chairs could not sit on it I asked them to change the room They did and was the same thing elevator got stuck between floors the first night their was no water I could not shower the power went off everything just messy. I also asked them to change my sheets every day and I marked each bed sheet and they switched the ones feommmy dad bed to mine bed every day instead of putting new and clean ones. Very poor condition and they refused to return my money to somewhere else"

"It’s good but only complaint is they had AC turned on but still room was hot, they might have older equipment running under the hood"