Hoteller nær Uptown Alley

"My son got an asthma attack within few hours in the room, not sure if it was the chemicals used to clean or dust in the carpet or something else. We rushed him to the ER around 2am in the morning and he had to be admitted. "

"The breakfast was very good, parking was easy. We wish the hotel was better marked with IHG on the way in."

"Breakfast staff and dining area were excellent."

"Roofing company was working all day and early morning.. banging on the roof right above me "

"Excellent hotel and prime location. We loved the pool. Will definitely come back when the outdoor is open as well. Very comfortable bed and shampoos smelled amazing. "

"Clean room, pleasent staff, decent breakfast, lots of good parking and close to a lot of local places."

"The room was really big, so clean and well appointed. The breakfast was amazing and the staff couldn’t have been friendlier or more attentive. This was a very nice stay."

"LIMPIEZA Y SERVICIOS FUNCIONALES DE LA HABITACION, MUY AMPLIA Y LIMPIA "

"The free breakfast was delicious, I appreciate the staff person that made sure the breakfast items were sufficient. Our room and bathroom was nice and clean. The reception lady was so nice and smiley. I definitely recommend."

"Great location, really pleasant and clean room, but the thing that makes this such a good place to stay are the staff."

"The room had a weird smell in it, the bed on dirt on the comforter and the TV did not work. The bed was comfortable and breakfast was decent."

"We stayed here in February of 2020. At that time the hotel was great. This past visit was disappointing. Supposedly the property had been completely renovated, but it was not as attractive as it had been in 2020. Also, even though there is a parking lot, we were charged for parking. On a positive note the staff was very nice. Overall, I would not recommend this property."

"The breakfast was good as expected as was the room. The young lady that checked me in however, was outstanding!"

"Very nice staff, especially at breakfast. The room is spotlessly clean. Great beds. Only gripes were the incredibly loud ac unit outside and the hotel was very expensive for what it was. But supply and demand I guess. It was a busy weekend in Richmond "

"bathroom was uncleaned"

"The room was clean BUT....the beds were horrible! The bed frame was a full size but the mattress was a queen size so when you sat on the edge you slid off!! Very uncomfortable. At breakfast i went down for coffee. There were no coffee cups and when i asked for one i was told they were out of them! I was told to use a juice cup which is about a 3 oz cup! A couple tables were unclean and the atmosphere was uninviting. No curtains or shades to cover the dirty windows. Will not stay there when i go...

"Rooms, hallways, lobby all smelled like cigarettes. No extra pillows available. Not helpful front desk staff."

"It was great for a quick overnight stay. Smoking room and clean was key for me. I will there were a couple of burn marks on things like people don't know how to use an ashtray. Other than that no problems. Also great customer service!"