Upper West Side – Independent i Upper West Side, New York

"We love the neighborhood and the hotel. The staff is great but the room was showing some signs of wear and tear. The seams in the wallpaper were pealing in some areas. The trim around the kitchenette had paint pealing. The fridge was a nice perk but froze everything before I realized it was turned up too high (or not working correctly). The bed and pillows are comfortable and clean and the climate control worked really well. Recommend that outlets/plugs or extension cords be added to both...

"Nice stay, very friendly staff. Pods can be a bit warm but comfortable. Showers were fine, bedding and towels provided Would stay again "

"The stay was good. Staff was friendly also did not had a chair in the room, went to check in reception about no chair promptly immediately put in the room, I was please."

"no problem with punctuality. good location, good co-guest, good space. the only thing was the heating pipe needs a cover... other than that, stay was better than most places: chinatown, bronx, queens"

"This property has an unbeatable location and Mark and Rene were very helpful with getting us set up and answering questions throughout the stay."

"Excellent property for our girl's weekend in NYC celebrating my friend's 60th birthday. We had 7 in our group and had plenty of space in this beautiful, clean brownstone on the Upper West Side. It is a quiet, safe neighborhood. We had great communication from property management. Would definitely stay here again with a group."

"We loved this experience and would do it again. Service and facility were first rate, top to bottom. Views are mesmerizing. The location was perfect for us. A subway stop is steps away from the front door. Central Park is across the street. I have stayed at Trump facilities before; this one met our high expectations. This one has our highest recommendation."

"Apartment is clean and comfortable. It is well described in the listing. The host is personable and responsive to our needs. Location is perfect with easy access to the park, museums and subway. We would stay there again."