Hoteller nær Universal City Dog Park

"Good"

"Great location. Clean, comfortable room. Convenient parking and multiple entrances. Complimentary coffee and cucumber water. Great place to stay!"

"Yes, all good & fresh"

"The only reason why the stay was good was because of the staff that helped resolve my issues. Right at check in a pipe was loose in the bathroom and the room full of moisture. We were moved rooms no issues. The second room had a broken TV, not really a big deal but with kids kinda an inconvenience. The laundry services was not working property as I paid 5$ to dry two small loads and they weren’t even dry. The door from the pool area to get back into the building didn’t work and we were informed...

"Excellent place, very clean and spotless, near Retama park for the bettors, very convenient!"

"Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be."

"Staff is not friendly and the front desk guy have lot of attitude and the keys was not working for door locks my room was on 3rd floor the key was not working & he gave me another room on 4th floor. 413 room was also same issues and finally he opened the door with master key. And i entered in the room. Restroom was not clean water is not flushing room was smelling very terrible experience and fire alarm was also beeping for 1 hour in whole building. No one was taking caree. 60$ for one night...

"The hotel room was clean. But I was surprised that cleaning service was not offered in the three days we were there. Also there was not shampoo provided nor conditioner either. The rest was all good"

"Nice and clean rooms, lobby, some friendly and not so friendly staff. Breakfast is AMAZING. I would come back any time."

"The hotel itself is great! Very clean and well maintained. The beds were comfortable and the rooms were dark and ac worked perfectly! Great water pressure. The staff were all very friendly and helpful! My kids loved the pool. Breakfast was average. Plenty of parking spaces available. The construction on I35 is a nightmare."

"The staff was very helpful and nice. The room was clean and what my family needed. The food was ok. My son enjoyed the pool."

"The room was very spacious for our family of 5. Everything was clean and comfortable. Staff was really nice and very helpful. We always have great experience with this hotel chain. Would recommend to others!"

"The room was a decent size for a family of 4. The room was clean and we really enjoyed the breakfast."

"The room was clean and the staff was friendly."

"Clean room"

"Our room was clean, huge with all the amenities and very quiet. The staff was very helpful, polite and respectful. It was close to our kids and grandkids and other things. We would most definitely stay here again."

"We had to ask for the pool to get cleaned since it was filled in mosquitoes. Then the food was running out for breakfast. Room was move."

"Excelente limpieza. Desayuno, aunque básico, siempre había suficiente."