It is convenient location because the big Mall, Central plaza is next door. Starbucks, KFC, McDonalds and other food vendors are in the basement part of the Mall. There are supermarket, pharmacy and Watson also on the same floor. The hotel staffs are friendly and helpful. I stayed in a basic room with two twin beds. The bathroom fixtures need to be update since the drainage system is very slow even after I have maintenance guy come to remove hair and other build up the drainage system still slow. I just showered as usual with water comes up to my ankle. I stayed there for four nights. There is tuk tuk normally park in front of the Plaza which I walk around the plaza to get tuk tuk. The plaza opens at 10:30am. McDonald's and Starbucks open 6 or 7 am. There other newer hotels in Udon, I stayed at this hotel because of convenient location for what I needed for the few days I was there.