Udendørs pool
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Anmeldelser af SenS Hotel and Spa Conference Ubud Town Centre

4.5 out of 5
SenS Hotel and Spa Conference Ubud Town Centre
Jl. Sukma Banjar Tebesaya, Ubud, Bali

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 421 af i alt 672 anmeldelser" "
Bedømmelse på 8 − Udmærket. 198 af i alt 672 anmeldelser" "
Bedømmelse på 6 − Okay. 35 af i alt 672 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 672 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 672 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Frederikke

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i december 2022
Svar fra General Manager den 22. dec. 2022
Dear Frederikke, Thank you staying with us and thank you for the rating. I noticed that you did not mentioned any comments and just gave us an average rating . Here at SenS we do work hard to make each and every guest's stay special and we are saddened to see that there must be some shortfalls during your stay to only receive this rating. I hope that you will reach out to me so that I may know of the issues you experienced. Thank you and I hope to talk with you soon. Warmest Regards, Sven Remo - General Manager.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean and comfortable hotel
Very nice hotel with pool, gym, spa and restaurant. The breakfast was ok, you can make your own juice. It’s central but in an area with a lot of poor people on the street, but I felt safe walking around. Management and staff at the hotel are very friendly and helpful. Regarding the mini bar: in the room it says that price is incl of tax and service fee but when checking out you’ll pay extra fees after all - which is strange.
Overnattede 3 nætter i december 2018
Svar fra General Manager den 9. jan. 2019
Dear Valued Guest, Thank you for staying with us and thank you for your review on Hotels.com. We are happy to hear that overall you enjoyed your stay with us and we appreciate your feedback for our improvements. Your comments has been shared to my Front Office team for follow up. Thank you again and we look forward to seeing you back again in the near future. Warmest Regards, Sven Remo - General Manager

8/10 Udmærket

Amalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2018
Svar fra General Manager den 31. dec. 2018
Dear Amalie, Thank you for your rating on Hotels.com. We look forward to seeing you again soon. Warmest Regards, Sven Remo - General Manager.

10/10 Fremragende

Mie Fuglsang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2018
Svar fra SENI den 9. dec. 2018
Dear Mr/s. Mie Fuglsang. Thank you for your review, we are happy to know that our service is on your expectation and thank you for staying with us and hope to welcoming you again on your next trip.

8/10 Udmærket

Birgit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget larm ellers var der en god service.
God service, meget larm på hotellet. Undrede os over at alle andre der ankom fik en velkomst drik og en kage, men vi var de eneste der ikke blev budt noget. Vi var der i 3 dage så vi så en del der ankom.
Overnattede 2 nætter i august 2018
Svar fra General Manager den 16. aug. 2018
Dear Birgit, Thank you for staying with us and thank you for your review and your feedback. First of all let me apologize for the experience and particular lack of attention at the moment when you arrived, and how you did not receive your welcome drink. I absolutely agree that it is upmost important that we serve all guests equally regardless of the time of arrival. Your feedback is very important to us and here at SenS Hotel, we take our guest's feedback very seriously, as we are known for our personalized service and our focus on each individual guest. Please let me ensure you that we will take your constructive feedback to improve our service for all our valued guest. Once again Birgit, thank you for your review and we look forward to welcoming you back so that we can have the chance to serve you better. Warmest Regards, Sven Remo - General Manager.

10/10 Fremragende

Janne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk personale og god beliggenhed.
Overnattede 3 nætter i juli 2018
Svar fra General Manager den 8. aug. 2018
Dear Janne, Thank you very much for reviewing SenS Hotel and Spa - Ubud on Hotels.com. I am so glad to read that you've had a wonderful stay experience and thank you for your kind compliments over the excellent services provided by our team. Guests satisfaction is our Top priority and your compliments are our greatest reward. Thank you once again for your excellent review and we look forward to seeing you back again in the near future. Warmest Regards, Sven Remo - General Manager.

10/10 Fremragende

Kent Kjær

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2018
Svar fra General Manager den 6. feb. 2018
Thank you for your rating. We look forward to welcoming you back. Warmest Regards, Sven Remo - General Manager.

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig godt hotel til pengene
Super fint hotel med rigtig rent og rummeligt værelse. Venlige og hjælpsomme medarbejdere, der er klar til at hjælpe med alverdens ting. Ligger tæt på hovedgaden, men stadig ro om natten, så man ikke bliver forstyrret. Poolen og liggestolene får desværre ikke rigtig som på grund af beliggenheden, men stadig rart at kun cd slappe lidt af der efter de mange oplevelser i Ubud.
Overnattede 6 nætter i august 2017
Svar fra SenS Hotel den 4. sep. 2017
Dear Christian, Thank you for staying with us and thank you for your wonderful review. We are glad that you loved our rooms and found our associates to be Friendly and Helpful. Thank you also for your feedback in regards to our pool and sunbathing area. Again, Thank you for staying with us and we look forward to welcoming you back in the near future.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2017
Svar fra SenS Hotel den 28. aug. 2017
Dear Valued Guest, Thank you for your rating.

8/10 Udmærket

Hanne - Ubud, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint centralt beliggende hotel
Pænt hotel meget centralt ! Poolen er nærmest en indendørs pool, da den ligger midt i hotellet uden lys og sol !
Overnattede 3 nætter i juli 2017
Svar fra General Manager den 25. jul. 2017
Dear Hanne, Thank you for staying with us and I am happy to hear that you found the hotel to be at a very central location and ideal for you. Thank you also for your feedback regarding to our pool. Thank you once again for your review and we do look forward to your next visit.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Close to Ubud City center
Walking distance to City center 6-8 minutes. The staff did their outmost to male our stay very good. Tours In The ricefields and In The jungle ensomhed up having lunch With A family In A Village were peak experiences.
Svar fra General Manager den 9. mar. 2017
Dear Valued guest, Thank you for staying with us and we are so happy to hear that you enjoyed your stay experience with us. We look forward to seeing you again on your next visit to Bali..

8/10 Udmærket

Niels Pilt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Moderne indrettet
God hurtig professionel indtjekning i et ret nyt hotel. Værelset er relativ lille, men der er hvad der skal være. Hotellet er meget smagfuldt i design, og personalet er uhyrer venligt

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel. Dog en lille pool med høje bygninger rundt om= meget lidt sol - og kun 8 liggestole. Vi manglede et sted at sole os mellem de mange gåture rundt i byen.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Finnok.
Sjældent har jeg oplevet morgenkåber af så silkeblød kvalitet, og disse - kombineret med et par slippers af aller fornemmeste hertugmateriale - ligger op til en romantisk aften af en anden verden, der som selvfølge indeholder roomservice. Madens aromaer var blændende - en fornøjelse mine smagsløg næppe har oplevet i samme grad før. Fint sted.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Moderne skønhed i "gammel" by
Et rigtig fint nyt hotel i skønne Ubud. Venligt personale.

8/10 Udmærket

Sten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Martin, Holdtebro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super lækkert hotel
Lækkert hotel i Ubud centrum med gode faciliteter, lækker pool og dejlig massage

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
OK hotel i det centrale Ubud
Vi boede tre nætter på hotellet, primært for at være tæt på Ubud centrum. For os, der rejste med et barn på 9 måneder, var det centrale Ubud dog for turistpræget og larmende for os, i forhold til de andre steder vi har boet i Bali, som ligger mere ude på landet. Men ønsker man at være i centrum, kan dette hotel klart anbefales. Godt: super venligt personale, lækker morgenbuffet, stærkt wifi. Mindre godt: glasdør ud til WC og Bad (?), lille pool, små værelser.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God oplevelse, rigtig god service
Dejligt hotel med supergod service. Forrygende morgenmadsbuffet. Tog en "suite" - et lidt større rum med glasafskærmet bad/toilet (der øger rumfornemmelsen) og med balkon ud mod gården. Plus: Det er skærmet mod gadestøjen. Minus: Musiksløjfen, der kører fra tidlig morgen til sen aften. Ligger i begyndelsen af "hovedgaden" i Ubud, så ikke midt i det mere larmende centrum.

8/10 Udmærket

Stefan Møller, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Meget flot nyt hotel, dog mindre god lyddæmpning
Dejligt hotel. Rum der er adskilt med dør (til naboværelse) har næsten ingen lyddæmpning, så man hører for meget af hvad naboer foretager sig.
Svar fra SenS Hotel den 5. jul. 2017
Dear Valued Guest, Thank you for staying with us and thank you for your wonderful review. We look forward to seeing you again on your next trip to Bali. Warmest Regards, SenS Hotel and Spa - Ubud.

8/10 Udmærket

Jack Christensen, Ubud

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kan anbefales, dejligt hotel
super
Svar fra SenS Hotel den 5. jul. 2017
Dear Valued Guest, Thank you for staying with us and thank you for your wonderful review. We look forward to seeing you again on your next trip to Bali. Warmest Regards, SenS Hotel and Spa - Ubud.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel i centrum af Ubud
Dejlig beliggenhed, men gåafstand til centrum i Ubud. Meget venlig og serviceminded personale. Dejlig morgenmadsbuffet. Super Lækkert værelse, dog specielt at der er glasvæg omkring badeværelset.
Svar fra SenS Hotel den 29. jun. 2017
Dear Valued Guest, Thank you for staying with us and thank you for your wonderful review. We look forward to seeing you again on your next trip to Bali. Warmest Regards, SenS Hotel and Spa - Ubud.

10/10 Fremragende

Mikkel, Holbæk

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God service, godt hotel & god beliggenhed
Meget rent og europæisk indretning. Fantastisk service fra hotellets personale. Gode faciliteter til fri afbenyttelse så som fitnesscenter. Beliggenheden er rigtig god - lige ud til Main Street og 5 mins gang fra Monkey Forrest Road.
Svar fra SenS Hotel den 29. jun. 2017
Dear Valued Guest, Thank you for staying with us and thank you for your wonderful review. We look forward to seeing you again on your next trip to Bali. Warmest Regards, SenS Hotel and Spa - Ubud.

10/10 Fremragende

Chandan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
shower water collects and doesn't drain
Overnattede 3 nætter i april 2024
Svar fra General Manager den 22. apr. 2024
Dear Chandan, Thank you for staying with us and we greatly appreciate your fantastic rating on Expedia. It brings us joy to learn that you had an enjoyable overall experience during your time with us. Additionally, we want to express our gratitude for bringing the shower drainage issue to our attention. Our team has taken immediate action to address this matter. Your feedback is invaluable in our efforts to ensure a delightful stay for all our guests. Thank you once again for choosing to stay at SenS Hotel and we eagerly look forward to welcoming you back in the near future. Warmest Regards, Sven Remo – General Manager

10/10 Fremragende

Bronwyn

Rejste med familie
A lovely hotel that had exceptional customer service from the staff. From the moment we arrived we were warmly greeted with a refreshing iced tea and cake. The restaurant staff got to know us by name and were genuinely interested in our day and what we’d done - such a wonderful experience being there. The rooms were spacious and the beds comfy. The wifi was the best we had in Bali. It’s located down the street from the Royal Palace with lots of restaurants nearby but we didn’t use many as the hotel restaurant was great. The buffet breakfast was lovely with a good range of hot and cold choices that changed each day. Wonderful pool area. Highly recommend.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 18. apr. 2024
Dear Bronwyn, Thank you for staying with us and thank you for sharing your stay experience on Expedia. We're thrilled to hear that you had such a wonderful stay at SenS hotel. Providing exceptional guest service is always our top priority, and it's fantastic to know that you felt warmly welcomed from the moment you arrived. We're delighted to hear that you enjoyed our welcome offerings and lovely to know that our restaurant associates made your dining experience memorable by getting to know you personally.Also, its great to hear that you found our rooms to be spacious and the beds to be very comfortable.Your kind review and recommendation means the world to us, and we hope to have the pleasure of welcoming you back again soon! Warmest Regards, Sven Remo – General Manager.

10/10 Fremragende

Ayush

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel and the room was very clean. The staffs were also friendly and accommodating especially the kitchen staff. Their breakfast was amazing too. The area was also perfect for evening walks with variety food to choose from. We had good experience overall. The only issue was that we could hear everything from rooms next door.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 8. apr. 2024
Dear Ayush, Thank you for taking the time to share your stay experience with us. We're thrilled to hear that you found our hotel and rooms to be clean and that our hotel associates, especially the kitchen team, were friendly and accommodating. It is also wonderful to know that you enjoyed our breakfast offerings in the morning. Thank you also for your feedback regarding the noise from the neighbouring rooms. Please accept our apologies for any inconvenience this may have caused during your stay. We'll certainly look into ways to address this issue to ensure a more peaceful environment for our guests in the future.Thank you again for sharing your stay experience with us and we hope to see you back again in the near future. Warmest Regards, Sven Remo – General Manager.

8/10 Udmærket

Cheryl

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
I saw rats just around the corner of the property. You have to walk around the corner to get anywhere and the garbage and rats at that corner, scooter taxis, was just dirty. I have stayed at Senz before and the corner was not a problem then but now it is a real health issue.
Overnattede 7 nætter i februar 2024
Svar fra General Manager den 6. mar. 2024
Dear Cheryl, Thank you for choosing to stay with us and for bringing this matter to our attention. Maintaining cleanliness and hygiene standards is a top priority at our hotel, and we are sorry to hear about the issue you encountered during your visit. While we understand that this particular concern was outside our hotel property, we apologize for any inconvenience it may have caused you. Your feedback is valuable to us, and we will promptly address this issue with the local banjar (village council) to ensure the surrounding Ubud area maintains a clean and pleasant environment. We truly appreciate your loyalty and your concern for the well-being of Ubud. Your review serves as a helpful reminder for the local village of Ubud to take immediate action to improve cleanliness. Thank you once again for choosing to stay at SenS Hotel, and we hope to welcome you back in the future to experience an enhanced stay. Warmest Regards, Sven Remo - General Manager.

8/10 Udmærket

Lahbib

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra General Manager den 1. feb. 2024
Dear Lahbib, Thank you for staying with us and sharing your rating on Hotels.com. We look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Fremragende

Duc Quang

Overnattede 3 nætter i januar 2024
Svar fra General Manager den 1. feb. 2024
Dear Duc Quang, Thank you for staying with us at SenS Hotel & Spa - Ubud and thank you for your wonderful 10/10 rating. We hope to see you back again in the near future. Warmest Regards, Sven Remo - General Manager.

10/10 Fremragende

Markus

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra General Manager den 29. jan. 2024
Dear Markus, Thank you for staying at SenS Hotel & Spa - Ubud and Thank you for your 5/5 Rating. We Hope to see you back again in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Fremragende

Annapurna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra General Manager den 29. jan. 2024
Dear Annapurna, Thank you for staying at SenS Hotel & Spa - Ubud and Thank you for your 5/5 Rating. We Hope to see you back again in the near future. Warmest Regards, Sven Remo - General Manager

8/10 Udmærket

PUI

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
近市中心，方便
Overnattede 2 nætter i januar 2024
Svar fra General Manager den 29. jan. 2024
Dear PUI, Thank you for staying at SenS Hotel & Spa - Ubud and Thank you for your Great Rating. We Hope to see you back again in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I truly enjoyed staying at this hotel. The staff was very friendly and kind. Had my room cleaned daily and the bathroom was always left spotless. The hotel is really well located, lots la great restaurants and spas around it. I also loved the breakfast buffet and express lunch of the hotel’s restaurant. Can’t recommend it more. I will be back!
Svar fra General Manager den 29. jan. 2024
Dear Angela, Thank you so much for staying with us at SenS Hotel & Spa - Ubud and I am so happy to hear that you've had a great stay and that you are recommending SenS hotel to other Expedia Guest looking for accommodation in Ubud. Thank you again for staying with us and we look forward in Welcoming you back on your next trip to Bali. Warmest Regards, Sven Remo - General manager

10/10 Fremragende

Luke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic hotel and staff.
The food was amazing, the best staff we have experienced so far. Close to Ubud centre. Really enjoyed this hotel and would definitely return. 100% recommend.
Overnattede 4 nætter i december 2023
Svar fra General Manager den 29. jan. 2024
Dear Luke, Thank you so much for staying with us and we are glad to know that you've had a wonderful stay. We look forward to seeing you back again in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Fremragende

Jyothi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location in central Ubud. Walking distance to palace, monkey forest, ridge trail and shopping.
Overnattede 2 nætter i januar 2024
Svar fra General Manager den 4. jan. 2024
Dear Jyothi, Thank you for staying at SenS Hotel & Spa – Ubud and thank you for sharing your stay experience. It's fantastic to hear that the Hotel's great location in central Ubud is very ideal for you, as most key attractions are within walking distance - making it convenient to explore and immerse yourself in the cultural and natural beauty of Ubud. Thank you again for staying with us and we look forward to seeing you back again in the near future. Warmest Regards, Sven Remo – General Manager

10/10 Fremragende

Chooi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Liked the locality of the hotel in relation to the eateries and shops. Enjoyed the Balinese massage at the Spa, Staff were friendly and helpful
Overnattede 2 nætter i december 2023
Svar fra General Manager den 2. jan. 2024
Dear Chooi, Thank you for staying with us and thank you for your wonderful review. We are happy to know that you liked the hotel location and appreciate the SenS Hospitality from our hotel associates. Thank you again for your review and we look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Fremragende

Gopakumar, Sharjah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
On Ubund centre and walkable to most near by attractions. Quite good breakfast team and reception staff.
Overnattede 6 nætter i december 2023
Svar fra General Manager den 2. jan. 2024
Dear Gopakumar, Thank you for staying with us and we are happy to know that you've had a pleasant stay. We very much look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Fremragende

ABHINAV

Overnattede 2 nætter i december 2023
Svar fra General Manager den 2. jan. 2024
Dear Abhinav, Thank you so much for staying with us and thank you for your 5-Star rating. We look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager

10/10 Fremragende

ANA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was warm, accommodating and they always had a smile on their face. Just the right amount of attentiveness at all times! Room was clean and well serviced throughout out stay. The spa services were very nice as well and the food and drink options plentiful for those moments when we didn’t want to venture far from the hotel. I would stay there again if I find myself back in Ubud!
Overnattede 5 nætter i december 2023
Svar fra General Manager den 15. dec. 2023
Dear Ana, Thank you for staying at SenS Hotel and thank you so much for your wonderful review. We are so happy to know that you've had an excellent stay with us. Thank you again for your review and we very much look forward to seeing you back again in the near future. Warmest Regards, Sven Remo - General Manager.

10/10 Fremragende

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and friendly staff. Breakfast in the morning was also delicious.
Svar fra General Manager den 6. mar. 2024
Dear Maria, Thank you for staying with us at SenS Hotel and thank your kind words! We're thrilled to hear that you enjoyed your stay experience with us. Providing a clean environment and friendly service is always our top priority. We're glad you also appreciated our delicious breakfast offerings at our Yonne Cafe. Thank you again for sharing your review and we look forward to welcoming you back again soon! Warmest Regards, Sven Remo - General Manager.

8/10 Udmærket

Misa

Overnattede 3 nætter i november 2023
Svar fra General Manager den 2. jan. 2024
Dear Misa, Thank you for staying with us and we look forward to seeing you back again soon. Warmest Regards, Sven Remo - General Manager

2/10 Forfærdeligt

Keiko

Overnattede 15 nætter i november 2023
Svar fra General Manager den 15. dec. 2023
Dear Keiko, Thank you for staying with us and I am sorry to see that we have fallen short somehow. The team here at SenS strive to ensure all our guest are well looked after and it seems that we have fallen short somehow. We checked your stay records and didn't find any reports or complaints throughout your stay. If you would be so kind to contact me, I would like to know further on matters that we have fallen short of. Thank you again Keiko for staying with us and I look forward to hearing from you. Warmest Regards, Sven Remo - General Manager.

10/10 Fremragende

David, Ilford

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As a solo traveller i found the staff very professional and helpful welcoming. The pool was lovely, the breakfast ample and tasty. Hote is very central for good tours and only 10 min walk to palace and market. Highly recommend
Overnattede 3 nætter i november 2023
Svar fra General Manager den 20. nov. 2023
Dear David, Thank you for your recent visit and stay at SenS Hotel & Spa - Ubud and thank you for recommending our hotel on Expedia. We are so happy to know that you really enjoyed your stay. We hope you will visit us again on your next trip to Bali. Warmest Regards, Sven Remo - General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ha resultado muy buena, el servicio a la habitación impecable, se ofrecen en todo momento a ayudarte y mejorar tu estadía.
Overnattede 2 nætter i november 2023
Svar fra General Manager den 16. nov. 2023
Dear Valued Guest, Thank you so much for staying with us and we are so happy to know that you've had a pleasant stay. We hope to see you back in the not too distant future. Warmest Regards, Sven Remo - General Manager.

6/10 Okay

Magdalena

Overnattede 3 nætter i september 2023
Svar fra General Manager den 10. nov. 2023
Dear Magdalena, Thank you for Staying with us and we look forward to your next visit. Warmest Regards, Sven Remo - General Manager.

8/10 Udmærket

Revelyn, San Diego

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were incredibly accommodating and courteous.
Overnattede 5 nætter i oktober 2023
Svar fra General Manager den 10. nov. 2023
Dear Revelyn, Thank you so much for staying with us recently and I am so pleased to hear from you that our hotel associates were courteous and accommodating to your needs throughout your stay with us. Revelyn, it was truly a pleasure to be at your service and we hope to see you back again on your next visit to Bali. Warmest Regards, Sven Remo - General Manager.

10/10 Fremragende

Rudolf

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mooie, schone ruime kamers met moderne badkamer, en een zwembad. Het personeel is zeer vriendelijk. Eten is goed, ontbijtbuffet. Niets op aan te merken en dus aanbevelenswaardig. Je bent binnen een paar minuten lopen in het centrum van Ubud. Als zelfs dit je te veel is, bestel voor een klein bedrag een auto of scooter.
Svar fra General Manager den 25. okt. 2023
Dear Rudolf, Thank you so much for staying with us recently and we truly appreciate you recommending SenS Hotel as a place to stay in Ubud Town. Thank you again for staying with us and we look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager.

10/10 Fremragende

HENRI

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. Clean and pleasant hotel with good cuisine.
Overnattede 2 nætter i oktober 2023
Svar fra General Manager den 25. okt. 2023
Dear Henri, Thank you so much for your recent stay at SenS Hotel & Spa - Ubud and we are happy to know that you've had a great stay. We look forward to seeing you back on your next visit to Bali. Warmest Regards, Sven Remo - General Manager.

8/10 Udmærket

Poorva

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very friendly and welcoming, the rooms were clean and the location was excellent, walking distance to a lot of the main sights and restaurants. The only negatives were that there were quite a few flies in the bathroom (not sure how they got in), it was quite loud at times and you could hear noises from the rooms next door. Also I didn’t like that the pool and loungers were just outside the restaurant meaning everyone could see you!
Svar fra General Manager den 25. okt. 2023
Dear Poorva, Thank you for staying with us recently and we are happy to know that you found our hotel associates to be very welcoming, and that you found our rooms to be clean. Thank you also for your feedback. I will discuss with my team on ways to improve on the comments you've suggested. Thank you again for staying with us and we look forward to seeing you back in the near future. Warmest Regards, Sven Remo - General Manager.

10/10 Fremragende

Ahmad

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best location and great customer service.
Overnattede 3 nætter i september 2023
Svar fra General Manager den 3. okt. 2023
Dear Ahmad, Thank you so much for staying with us and we are happy to know that your liked the hotel location, as well as the service quality provided to our hotel guest. We hope to see you back again soon and until then, Stay Well! Warmest Regards, Sven Remo - General Manager