Thank you for taking the time to leaving us a review about your stay. We apologize that the bed, comforters and pillows smelled sour, and that there were stains on the walls. Additionally, we apologize for any inconvenience caused by double-booking. We strive to provide an enjoyable experience for all of our guests so we regret if this was not fulfilled in your case. We will take action to address these issues and make sure they do not occur again in the future. We are glad to hear that you enjoyed our communal yard and found our staff friendly. Thank you again for taking the time to leave feedback - we appreciate it!

Thank you for your wonderful review! We're thrilled to hear you found Aurora House to be an absolute steal, especially for those who enjoy exploring on foot. We're glad you appreciated the vibrant market alley setting, friendly vendors, and the excellent services provided by our personnel, particularly Manek. Your feedback on the room odor is noted, and we appreciate your understanding of the Bali environment. We look forward to hosting you again for another heartwarming experience.

I'm sorry to hear about the issues you experienced during your stay. We sincerely apologize for any inconvenience caused by the presence of cockroaches, the condition of the towels and bed sheets, as well as any unpleasant smells. Your feedback is valuable, and we'll work to address these concerns to improve the quality of our services. We appreciate your input and apologize for any disappointment. If you have any further details or if there's anything specific you'd like to discuss, please let us know.

We sincerely apologize for the inconveniences you experienced during your stay in room #9. This is certainly not the level of service we aim to provide, and we deeply regret that you encountered issues with the sink, lack of amenities, and difficulties finding our property.Your feedback is invaluable, and we will use it to address these issues promptly and ensure they do not recur. We understand that this experience was not up to your expectations, and we hope you would consider giving us another opportunity to provide you with a superior stay in the future.

Thank you for your positive feedback. We're thrilled to hear that you found our place quiet yet centrally located in Ubud, making it convenient to access various attractions like the Ubud Market, Ubud Palace, Water Palace, and restaurants.We're delighted that you had the opportunity to interact with Manick, our owner, and took advantage of the affordable transportation options he offers. It's always our goal to make our guests' experiences as smooth and enjoyable as possible.We hope to welcome you back in the future.

Thank you for your feedback. We apologize for any inconvenience you experienced in Room 11 during your stay. Your comment about the humidity is noted, and we'll take steps to address this issue. Your advice to request another room if one seems damp is valuable for future guests, and we appreciate it.We're pleased to hear that you found our location perfect, right in the middle of the city and close to Ubud's attractions. However, we apologize for the oversight regarding the soap. We'll ensure this is rectified for the convenience of our guests.

Thank you for staying with us. We hope to see you again.

Thank you for staying with us. We hope to see you again.

Thank you for staying with us. We hope to see you again.

Thank you for staying with us. We hope to see you again.

Thank you for staying with us. We hope to see you again.

Thank you for staying with us. We hope to see you again.

Thank you for staying with us. We hope to see you again.

Thank you for your positive review! We are glad that you enjoyed your stay with us, and appreciate you bringing to our attention the fork in the road on Jl Arjuna. We apologize for the wait to check in, as we do strive to provide fast and efficient service. We hope you can come back and stay with us again soon!

Thank you for staying with us. We hope to see you again.