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Anmeldelser af Orange Grove Inn

2.5 out of 5
Orange Grove Inn
1671 El Camino Real, Tustin, CA

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 138 af i alt 195 anmeldelser" "
Bedømmelse på 8 − Udmærket. 26 af i alt 195 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 195 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 195 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 195 anmeldelser" "

9,6/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property is very clean, parking is included. You cannot beat this for the price and quality.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Gleb

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great value for the money, my room was clean and recently renovated. Conveniently located right off the freeway.
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 21. maj 2024
Gleb, the team at Orange Grove Inn is thrilled to hear you found great value in your stay and enjoyed the renovated room. We agree that our convenient location is a plus. We're looking forward to your next visit!

10/10 Fremragende

Jeanette

Everythibg
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 20. maj 2024
Jeanette, thank you for your kind words! The team at Orange Grove Inn is delighted that you enjoyed your stay. We're looking forward to welcoming you back soon.

2/10 Forfærdeligt

Bobbie

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very bad customer service. I asked the front desk staff a question. And she replied that I should go and stay at The Marriott. I decided to cx my reservation and took my business else where.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 20. maj 2024
Bobbie,Thank you for sharing your experience. Our goal is to provide excellent service, and we regret hearing that you felt let down. It is important to us that every guest has a pleasant stay, and we will address this matter. We hope you consider giving us another opportunity in the future.

10/10 Fremragende

Brennan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 20. maj 2024
Brennan, thank you for your fantastic rating! The Orange Grove Inn team is thrilled that you had a great experience. We look forward to welcoming you back soon.

10/10 Fremragende

Carla

Forretningsrejsende
Synes godt om: Faciliteter
The lady that checked me in was very friendly and efficient. My room was clean and tidy no complaints. I didn’t check out the pool area.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 19. maj 2024
Carla, thank you for sharing your experience at Orange Grove Inn. The team is delighted to know you found the service friendly and efficient, and that your room met your expectations. We hope you get the chance to enjoy the pool area on your next visit. We're looking forward to welcoming you back!

10/10 Fremragende

daphne yanez

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall nice. The bedding wasn’t very comfortable (to thin and pillows very flat). The toilet wasn’t very strong either. Housekeeping was very nice and parking was easily accessible, good area felt very safe.
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 20. maj 2024
Daphne, thank you for your positive review of the Orange Grove Inn. Our team is pleased to hear you appreciated the friendliness of our housekeeping team and the convenient parking. Your feedback regarding the bedding and toilet is taken into consideration as we strive for continuous improvement. We hope to welcome you back for an even better stay in the future.

10/10 Fremragende

Jessica

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 14. maj 2024
Jessica, thank you so much for taking the time to share your experience. It's wonderful to hear your stay at Orange Grove Inn exceeded expectations. We truly appreciate your feedback and it's reviews like yours that energize our team members to deliver memorable experiences. We're looking forward to welcoming you back in the future.

8/10 Udmærket

Erik

Synes godt om: Rengøring
Synes ikke om: Faciliteter
Not bad.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 12. maj 2024
Erik, thank you for sharing your experience at Orange Grove Inn. We appreciate your feedback and are glad to know you found your stay satisfactory. We are continually striving to create an even better experience for guests like you. We hope to welcome you back soon.

6/10 Okay

Eric

Synes godt om: Rengøring
Still can a little hwy noises
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 9. maj 2024
Eric, we're sorry to hear about the disturbances during your stay. We understand how important a quiet environment is. Rest assured, we continually work on soundproofing measures to enhance our guests' comfort. We do hope to have another opportunity to serve you better in the future.

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Het personeel was erg vriendelijk, kregen een up grade en mochten vroeg in onze kamer. Men deed echt moeite voor ons.
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 7. maj 2024
Karen, your kind words are greatly appreciated. It's wonderful to know you had a warm experience at Orange Grove Inn, from the amiable nature of our team members to the early check-in. We delight in going the extra mile for our valued guests like yourself. We hope to see you again soon.

10/10 Fremragende

Shreyes

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located right off the along the busy I-5 corridor, this was a gem of a find. Inexpensive, yet packs a punch with upgraded uber clean rooms, comfy interiors and great ambience. Only thing missing is a larger lobby and complementary breakfast. For the price, this is a steal deal!
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 7. maj 2024
Shreyes, we're truly delighted to hear about your positive experience at Orange Grove Inn! We take pride in offering value for money accommodations with our revamped spotless rooms and comfortable interiors. Your feedback about the size of the lobby and complimentary breakfast is appreciated and will be taken into consideration for enhancement. We can't wait to welcome you back for another exceptional stay!

10/10 Fremragende

Gilberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra KM den 8. maj 2024
Dear Gilberto, We hare happy to hear that you enjoyed your stay with us. Please come again soon! Thank you.

10/10 Fremragende

Jose

Overnattede 2 nætter i maj 2024
Svar fra KM den 7. maj 2024
Dear Jose, we are happy to hear that you enjoyed your stay with us. We hope to see you again soon. Thank you!

10/10 Fremragende

??

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 7. maj 2024
At Orange Grove Inn, we're thrilled to know you had such a terrific stay! Your rating speaks volumes and we eagerly look forward to your next visit.

10/10 Fremragende

Takashi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is neat and clean. Easy to access from the highway. It is reasonable not to have excessive service and reducing the cost. There are some restaurants such as Denny's and Wendy's and other local restaurants in a walking distance. There was also swimming pool which looks good although I didn't enjoy it for the season is still cold. Overall I have quite a high satisfaction about this hotel.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 7. maj 2024
Takashi, thank you for your glowing praises about Orange Grove Inn. We appreciate your recognition of the cleanliness and accessibility of our establishment and the convenience of its surrounding amenities. Your satisfaction is essential to us, and it's great to learn that you had a positive experience. While you didn't get the chance to enjoy our pool, we hope that on your next visit, the season will allow for a pleasant dip. Thank you again, and we eagerly await your return.

10/10 Fremragende

Arturo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service, the room was great and clean!
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 6. maj 2024
Arturo, it's wonderful to hear that you had an enjoyable stay at the Orange Grove Inn. Your compliments about our exceptional service and pristine rooms are greatly appreciated. Thank you for your review and we can't wait to welcome you back!

10/10 Fremragende

Ashley Paige

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 7. maj 2024
Ashley Paige, your wonderful five-star rating of Orange Grove Inn is greatly appreciated. The team appreciates your time and effort, and we're thrilled to hear that your experience was positive. We look forward to your next visit, aiming to deliver the same high-quality experience.

10/10 Fremragende

Erika

Synes godt om: Faciliteter
Great service, clean
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 6. maj 2024
Erika, we're thrilled you found the service at Orange Grove Inn to be exceptional, and appreciated the neatness of our premises. We aim to provide exactly this type of experience for our guests and it's wonderful to hear you've experienced it. Looking forward to hosting you again.

10/10 Fremragende

Balfre

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in Internet was down but made it easy to check in
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 6. maj 2024
Balfre, it's great to hear that you enjoyed a smooth check-in experience at Orange Grove Inn. Although we regret any temporary internet issue, it's reassuring to know our team members ensured your process remained uncomplicated. We eagerly look forward to your next stay with us.

10/10 Fremragende

Mark, Colton

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra KM den 6. maj 2024
Dear Mark, we are happy to hear that you enjoyed your stay with us! We hope to see you again soon.

10/10 Fremragende

Gustavo, Garden Grove

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is really clean. I hope it stays this clean for a long time. Very quiet surroundings and again the rooms are spacious, nice, and clean. Staff are really friendly. Only stayed one night but will stay again. Very clean!
Overnattede 1 nat i maj 2024

6/10 Okay

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Na
Overnattede 1 nat i april 2024
Svar fra Customer Service den 6. maj 2024
James, thank you for taking the time to leave your review. If there are any specific aspects of your stay at Orange Grove Inn you'd like to discuss or provide feedback on, we're always open and appreciative. Hoping to be your host again.

10/10 Fremragende

Maria Nympha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well maintained and room is very clean
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 4. maj 2024
Maria, thank you for taking the time to share your thoughts on your stay at Orange Grove Inn. We're so happy you appreciated our high standards of cleanliness and maintenance. We hope to have the opportunity to welcome you back again in the future.

10/10 Fremragende

Nanouli G

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean
Overnattede 1 nat i maj 2024
Svar fra KM den 4. maj 2024
Dear Nanouli G, thank you for your input! We are pleased to hear that you enjoyed your stay with us.

10/10 Fremragende

Tania

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice place! Clean, quiet! Just know that you have to leave a $50 deposit.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 3. maj 2024
Tania, it's fantastic to hear you enjoyed your stay at Orange Grove Inn and appreciated our spotless and peaceful environment. We appreciate your understanding with our deposit policy, which is primarily for incidental charges. We're looking forward to welcoming you back.

10/10 Fremragende

Hannya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra KM den 4. maj 2024
Dear Hannya, thank you for your kind review! We hope to see you again soon.

8/10 Udmærket

Tais

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was great. I did not like the amenities, or that my room was not quiet at all.
Overnattede 4 nætter i april 2024
Svar fra Customer Service den 2. maj 2024
Tais, we're pleased to learn our location suited you well. In regards to your feedback about the room amenities and noise levels, we regret to hear that they didn't meet your expectations. Improving the guest experience is our priority, and your feedback guides us towards the necessary changes. We hope for the opportunity to better serve you in the future.

10/10 Fremragende

Charles

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a lovely boutique hotel conveniently located off the 405 at Red Hill. It was probably built many years ago, but has been completely updated. Everything was clean and neat. We will definitely stay here again.
Overnattede 1 nat i april 2024
Svar fra Joy W. den 30. apr. 2024
Dear Charles,Thank you for your fantastic rating! We're thrilled you enjoyed your stay with us. Your satisfaction is our ultimate goal, and we can't wait to welcome you back for another exceptional experience!

10/10 Fremragende

Hannah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Joy W. den 1. maj 2024
Dear Hannah,Thank you so much for the perfect rating! We're thrilled you had such a wonderful experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay!

10/10 Fremragende

Elaina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good!
Overnattede 1 nat i april 2024
Svar fra Joy W. den 29. apr. 2024
Dear Elaina,Thank you for your stellar rating! We're delighted to hear that you enjoyed your stay with us. Your feedback means the world to us, and we hope to exceed your expectations on your next visit!

10/10 Fremragende

Miguel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is very well maintained, nice management
Overnattede 1 nat i april 2024
Svar fra Joy W. den 28. apr. 2024
Dear Miguel,A perfect score along with compliments on the property's maintenance and management is fantastic! It's clear that the hotel takes pride in its upkeep and is run by a team dedicated to guest satisfaction. Cheers to a memorable stay!

10/10 Fremragende

Cheryl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A little gem in OC! Great experience. Clean, comfortable, and a great value.
Overnattede 1 nat i april 2024
Svar fra Joy W. den 28. apr. 2024
Dear Cheryl,A 5 out of 5 rating and such positive comments really highlight the excellence of this hotel! It's fantastic to hear that it exceeded your expectations with the cleanliness, comfort, and value. Sounds like a hidden gem worth revisiting!

6/10 Okay

patricia

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
They told us the room is service and clean each and every other day we stay 7 days never happens we have to ask for towels.
Overnattede 7 nætter i april 2024
Svar fra Joy W. den 28. apr. 2024
Dear Patricia,A 3 out of 5 rating suggests a middle ground experience. While it's great that you had a place to stay, it's disappointing that the promised cleaning service wasn't consistent and you had to request towels. We take your feedback seriously and we will make improvements.

10/10 Fremragende

Robert

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra Joy W. den 29. apr. 2024
Dear Robert,We're thrilled to hear you had a perfect experience! Your satisfaction is our top priority, and we're grateful for your glowing review. Looking forward to welcoming you back soon!

4/10 Dårligt

James

Synes godt om: Rengøring
Synes ikke om: Faciliteter
Shower was narrow.
Overnattede 1 nat i april 2024
Svar fra KM den 4. maj 2024
Hello James, thank you for the feedback! We are sorry to hear that your stay with us was less than satisfactory. We hope you will give us another chance in the future.

10/10 Fremragende

Luanne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I couldn't hear anything or anyone outside or the surrounding rooms. The room was clean.
Overnattede 1 nat i april 2024
Svar fra Joy W. den 24. apr. 2024
Dear Luanne,We're thrilled to receive your perfect rating! It's wonderful to hear that you had a peaceful and comfortable stay with us. Ensuring a quiet and clean environment is essential for us, and we're delighted that your experience reflected that. Thank you for choosing to stay with us, and we hope to welcome you back soon for another relaxing stay!

8/10 Udmærket

kaiya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra KM den 24. apr. 2024
Dear Kaiya, thank you for your feedback! We're glad to hear that your stay was mostly positive. Thank you for choosing Orange Grove Inn. We hope to see you again soon!

2/10 Forfærdeligt

Jesus

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bad customer service
Overnattede 4 nætter i april 2024
Svar fra Joy W. den 23. apr. 2024
Dear Jesus,I apologize for the inconvenience you experienced with our customer service. Your feedback is important to us, and we take it seriously. We're committed to providing the best service possible to our guests. We hope that you will give us another try.

10/10 Fremragende

Israel

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice people working clean suite
Overnattede 2 nætter i april 2024
Svar fra Joy W. den 22. apr. 2024
Dear Israel,We're delighted to receive your perfect rating! Our team takes pride in providing exceptional service, and we're thrilled to hear that you found them to be very nice. Maintaining a clean environment is also paramount to us, and we're glad that your suite met your expectations. Thank you for your kind words, and we hope to see you again soon for another wonderful experience.

8/10 Udmærket

Anshu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great value
Overnattede 3 nætter i april 2024
Svar fra Joy W. den 23. apr. 2024
Dear Anshu,Thank you for your positive feedback! We're glad to hear that you found our hotel to be a great value. Providing excellent value for our guests is one of our top priorities, and we're pleased that you recognized that. We hope to welcome you back for another enjoyable stay in the future!

10/10 Fremragende

Fatemeh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean
Overnattede 1 nat i april 2024
Svar fra Joy W. den 22. apr. 2024
Dear Fatemeh,We're thrilled to receive your perfect rating! Ensuring cleanliness is a top priority for us, and we're glad to hear that you found our hotel to be up to your standards. Thank you for recognizing our efforts, and we look forward to welcoming you back for another impeccable stay!

10/10 Fremragende

Jorge

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This might sound crazy but had an amazing experience! Everything is brand new, from the carpets, beds, nightstands to the ultra white/clean restrooms with modern showers! Great pool area and small gym room!
Overnattede 1 nat i april 2024
Svar fra Joy W. den 22. apr. 2024
Dear Jorge,Thank you so much for your fantastic rating! We're delighted to hear that you had a flawless experience during your stay. We truly appreciate your kind words and hope to welcome you back soon for another exceptional stay!

6/10 Okay

Lauren

Synes godt om: Rengøring
This used to be the key inn and suites , before renovations. The inside is nice , but very small ! They made the rooms about 50 percent smaller , and no windows ! So, when you shower .. it’s hot in the room . Forcing you to open up the door, to an area that’s not the safest ( especially next door where there’s lots of working girls and people doing questionable things ) The new AC unit , would work when it wanted to, so I woke up multiple times either freezing or sweating to death. Also, I noticed the walls are super thin. I could hear my neighbors laughing all night long . Needless to say, I didn’t sleep well . (. The beds are very nice too bad ) Overall, the inside is cute , but they sorta ruined the property . I can’t stand to feel uncomfortable in a hotel. Would I book again? No.
Overnattede 2 nætter i april 2024
Svar fra Joy W. den 22. apr. 2024
Dear Lauren,Thank you for your feedback! We're constantly striving to improve and appreciate your insights. We want to ensure your next stay exceeds your expectations.

4/10 Dårligt

Giovanni

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Understaffed.
Overnattede 1 nat i april 2024
Svar fra Joy W. den 22. apr. 2024
Dear Giovanni,We apologize for the inconvenience you experienced during your stay. Your feedback about understaffing is duly noted, and we're actively working to address this issue to enhance our guests' experience. Thank you for choosing our property to stay.

10/10 Fremragende

jody, payson

Overnattede 1 nat i april 2024
Svar fra KM den 9. maj 2024
Dear Jody, Thank you for your positive feedback. We are happy to hear that you enjoyed your stay with us!

10/10 Fremragende

Yong So, Calgary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean and comfortable but it was noisy because near by highway #5.
Overnattede 3 nætter i april 2024
Svar fra Joy W. den 19. apr. 2024
Dear Yong So,Thank you for your feedback! We're glad to hear that you found the hotel clean and comfortable. We apologize for the inconvenience caused by the nearby highway noise and appreciate your input.

10/10 Fremragende

Doruk

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 3 nætter i januar 2024
Svar fra KM den 17. apr. 2024
Dear Doruk, Thank you for your feedback! We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 Fremragende

Alejandro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like it.
Overnattede 1 nat i april 2024
Svar fra Joy W. den 15. apr. 2024
Dear Alejandro,Thank you for your fantastic 5.0 rating! We're thrilled to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we hope to welcome you back soon.

10/10 Fremragende

Keith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great property. The room is super clean, the fixtures are upgraded the shower is really nice. This is a great stay.
Overnattede 1 nat i april 2024
Svar fra Joy W. den 15. apr. 2024
Dear Keith,Thank you for your glowing review! We're thrilled to hear you enjoyed your stay and appreciate the cleanliness, upgrades, and shower. We hope to welcome you back again soon!