Greetings from the Sunny Tulum! Thank you for taking the time to answer our online survey. I am glad you had a great overall experience during your stay in our hotel. I hope you had the chance to enjoy and relax in this unique destination. We will take your comments about the prices in consideration, It is important to know that we stablish our rates and prices in accordance with the offer of this destination. Even though we will have a look at this for the future. Willing to welcome you again in the future. Sincerely, May Guest Experience Manager

Thank you for sharing your feedback about your stay at Papaya Playa Project.We're glad you found the property nice, but we apologize for the poor restaurant service and the delay in addressing the issue with your room.We take your concerns seriously and will address them with our team to ensure improvements are made.We appreciate your understanding and hope to welcome you back for a better experience in the future.Best regards,

Thank you for your feedback about your stay at Papaya Playa Project.We're delighted to hear that you found our place beautiful and felt safe during your stay. However, we apologize for the dining experience not meeting your expectations and the issues with the air conditioning.We appreciate your kind words about our attentive and kind staff. We'll address the concerns regarding the A/C and the dining experience with our team to ensure improvements are made.Thank you for your understanding, and we hope to welcome you back for a better experience in the future.Best regards,

Thank you for sharing your feedback about your stay at Papaya Playa Project.We're sorry to hear that you didn't find the place clean and comfortable during your stay. Providing a clean and comfortable environment for our guests is a top priority for us, and we apologize for falling short of your expectations.We take your concerns seriously and will address them with our team to ensure improvements are made.We appreciate your feedback, and we hope to have the opportunity to welcome you back for a much more pleasant experience in the future.Best regards,

¡Gracias por tomarse el tiempo de calificarnos! Nos alegra saber que disfrutaste de tu estancia en Papaya Playa Project.Esperamos darte la bienvenida de nuevo pronto para otra experiencia maravillosa.Saludos cordiales,

We're deeply sorry to hear about your disappointing experience during your stay at Papaya Playa Project. Your feedback is concerning, and we sincerely apologize for any unwelcoming behavior you encountered from our staff.We strive to provide exceptional service to all our guests, regardless of the room rate, and it's disheartening to hear that we fell short of this during your stay. We will address your concerns with our team to ensure that all guests feel valued and welcomed.Regarding the pool and drink prices, we apologize for any inconvenience caused. Your feedback will be shared with our management team for review.We regret any inconvenience caused by the cleanliness of the beach. We take cleanliness seriously, and we will work to ensure that the beach is properly maintained in the future.Thank you for bringing these matters to our attention. We hope to have the opportunity to regain your trust and provide you with a much more enjoyable experience at Papaya Playa Project.Best regards,

Gracias por compartir tus comentarios sobre tu reciente estancia en Papaya Playa Project.Lamentamos mucho escuchar que encontraste la propiedad descuidada y experimentaste demoras en el servicio. También nos preocupa tu feedback sobre la limpieza de la playa y el comportamiento de algunos miembros del personal.Tomamos tus comentarios muy en serio y los discutiremos con nuestro equipo para garantizar que se realicen mejoras. La discriminación de cualquier tipo no es tolerada en nuestro establecimiento, y investigaremos este asunto a fondo.Apreciamos tu honestidad y esperamos tener la oportunidad de darte una experiencia mucho mejor en el futuro.Saludos cordiales,

That's great to hear! If you're happy to return, we'd love to have you back at Papaya Playa Project. Let us know if there's anything specific you'd like us to do to make your next stay even better!

Thank you, Morgan, for your magical review of the Papaya Playa Project. We look forward to welcoming you back for another memorable stay.

Dear Felix, thank you for choosing Papaya Playa Project and for taking the time to write a review regarding your recent stay. You can be assured that I am revising all the points that you mentioned to avoid these same issues in the future. Once again thank you for your time, and hopefully, when you come back to Tulum you would give us the opportunity to change and exceed your expectations.

Thank you, Susan, for your review of the Papaya Playa Project. We're glad to hear that it's a good choice for nature lovers. We appreciate your kind feedback.

Dear Robert, thank you for choosing Papaya Playa Project and for taking the time to rate your recent stay. I would like to take this opportunity to apologize for creating the wrong impression of our service. Once again thank you for your time, and hopefully, when you come back to Tulum you will give us the opportunity to change and exceed your expectations.

Dear ArnaudWe are delighted you had a fantastic time with us. On behalf of the team, thank you for your rating.

Dear DanielleThank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, food, nature, and service will merge to exceed our guests' expectations. My team and I are so pleased to know you are enjoying your stay and had a wonderful time with our great staff. Once again, thank you very much.

Dear MarkThank you for choosing Papaya Playa Project and for taking the time to write a review regarding your recent stay. I would like to take this opportunity to apologize for creating for you the wrong impression of our service. You can be assured that I am revising all the points that you mentioned to avoid these same issues in the future. Once again thank you for your time, and hopefully, when you come back to Tulum you would give us the opportunity to change and exceed your expectations.

Dear MARISLEIDYSA million thanks for your excellent, detailed review. Your thoughts are significant, and confirming you have enjoyed your stay makes us feel so proud of the continuous work we do to create Papaya Playa Project's magic. I already shared your compliments with all the team. I must say we are pleased to know that everything went above and beyond your expectations.Thank you for recommending us. I hope that we will have the pleasure of having you back soon! We will make sure you will have a wonderful experience once again.

Dear GeorgeThank you for choosing Papaya Playa Project and for taking the time to write a review regarding your recent stay. I would like to take this opportunity to apologize for creating for you the wrong impression of our service. You can be assured that I am revising all the points that you mentioned to avoid these same issues in the future. Once again thank you for your time, and hopefully when you come back to Tulum you would give us the opportunity to change and exceed your expectations.

Dear KarolinaWe are delighted you had a fantastic time with us. On behalf of the team, thank you for your rating.

Dear GeorgeThank you for choosing Papaya Playa Project and for taking the time to write a review regarding your recent stay. I would like to take this opportunity to apologize for creating for you the wrong impression of our service. You can be assured that I am revising all the points that you mentioned to avoid these same issues in the future. Once again thank you for your time, and hopefully when you come back to Tulum you would give us the opportunity to change and exceed your expectations.

Dear zainabThank you for choosing Papaya Playa Project and for taking the time to write a review regarding your recent stay. I would like to take this opportunity to apologize for creating for you the wrong impression of our service. You can be assured that I am revising all the points that you mentioned to avoid these same issues in the future. Once again thank you for your time, and hopefully when you come back to Tulum you would give us the opportunity to change and exceed your expectations.

Dear SergeyThank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, food, nature, and service will merge to exceed our guests' expectations. My team and I are so pleased to know you are enjoying your stay and had a wonderful time with our great staff. Once again, thank you very much.

Dear thabataWe are delighted you had a fantastic time with us. On behalf of the team, thank you for your rating.

Dear AhmadWe are delighted you had a fantastic time with us. On behalf of the team, thank you for your rating.

Dear …We are so glad to receive your warm review. Thank you for choosing us to disconnect from the rush of daily life! Traveling solo is always a fantastic adventure, an opportunity to recharge, clear the mind and work on life's essential relationship with one-self.My team and I are pleased you allowed us to take care of you and make you feel at home. Now you will have a lovely experience to remember while you come back to visit us, which hopefully will be soon. Please let me know whenever you plan to return to our paradise. I will be happy to personally welcome you and make sure your stay is memorable once again.

Dear PaigeThank you for choosing Papaya Playa Project and for taking the time to write a review regarding your recent stay. I would like to take this opportunity to apologize for creating for you the wrong impression of our service. You can be assured that I am revising all the points that you mentioned to avoid these same issues in the future. Once again thank you for your time, and hopefully when you come back to Tulum you would give us the opportunity to change and exceed your expectations.

Dear MelissaThank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, food, nature, and service will merge to exceed our guests' expectations. My team and I are so pleased to know you are enjoying your stay and had a wonderful time with our great staff. Once again, thank you very much.

Dear Lydia:Thank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, food, nature, and service will merge to exceed our guests' expectations. My team and I are so pleased to know you are enjoying your stay and had a wonderful time with our great staff. Once again, thank you very much.

Dear AbelA million thanks for your excellent, detailed review. Your thoughts are significant, and confirming you have enjoyed your stay makes us feel so proud of the continuous work we do to create Papaya Playa Project's magic. I already shared your compliments with all the team. I must say we are pleased to know that everything went above and beyond your expectations.Thank you for recommending us. I hope that we will have the pleasure of having you back soon! We will make sure you will have a wonderful experience once again

Dear JeffMy team and I would like to thank you for sharing your kind review. It is a pleasure to know you had a great time during your stay with us. Hope to have you back soon!

Dear galiWe are delighted you had a fantastic time with us. On behalf of the team, thank you for your rating

Estimado DavidMuchas gracias por tu review, nos complace saber que todo fue perfecto durante tu estancia, esperamos tenerte pronto de vuelta.

Dear AdrianoThank you for choosing Papaya Playa Project and for taking the time to write a review regarding your recent stay. . You can be assured that I am revising all the points that you mentioned to avoid these same issues in the future. Once again thank you for your time, and hopefully when you come back to Tulum you would give us the opportunity to change and exceed your expectations.

Dear KarenaThank you for choosing Papaya Playa Project and for taking the time to write a review regarding your recent stay. I would like to take this opportunity to apologize for creating for you the wrong impression of our service. You can be assured that I am revising all the points that you mentioned to avoid these same issues in the future. Once again thank you for your time, and hopefully when you come back to Tulum you would give us the opportunity to change and exceed your expectations.

Dear ShakeiaWe are delighted you had a fantastic time with us. On behalf of the team, thank you for your rating.

Viral, Many thanks for taking the time and sending your coments. Your opinion is really important in Papaya Playa Project.We hope to see you soon in this beautiful Caribe

Dear Patrick. Thank you so much for taking the time to write us your review, we work very hard to give you the best experience. I would love to apologize for the noise that you may have in your room during your stay, I invite you to visit us during December! Its a perfect and very quiet season to enoy out beautiful property!

Dear danielThank you for the review! My team and I are delighted you had a fantastic time staying at Papaya Playa Project, enjoying our beautiful paradise and the warm service we love to provide, creating a connection from our soul to yours.

Dear Yehor.Thank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, food, nature, and service will merge to exceed our guests' expectations. My team and I are so pleased to know you enjoyed your stay and had a wonderful time with our great staff. Once again, thank you very much. We hope to have you back soon.

Querido Erendira.Gracias por sus cálidos comentarios. Mi equipo y yo creemos que la hospitalidad es un camino para conectar el alma y estamos muy emocionados de superar sus expectativas y hacer que su estadía sea memorable.En Papaya Playa Project, nuestro objetivo es brindar experiencias únicas a nuestros huéspedes, y recibir reseñas como la suya nos hace sentir muy orgullosos del trabajo continuo que hacemos para crear esta magia.Nuestro proyecto está en constante evolución y vienen cosas nuevas y emocionantes, espero que puedas volver pronto. ¡Será un placer atenderte!