Experience Mayankey's exclusive retreat at Menesse Tulum, where modern architecture seamlessly integrates with nature. Situated just steps from Avenida Cobá, the main access to Tulum's pristine beaches, our sanctuary offers luxurious amenities and a commitment to sustainability—preserving the region's natural beauty. Ideal for couples, solo travelers, or remote workers seeking a tranquil escape amidst tropical splendor. Welcome to your personal paradise!
Key Features
Infinity Rooftop Pool (Shared)
Movie Theatre
Panoramic Views from Common Areas
Fully Equipped Gym
Holistic Palapa for Meditation
Reading Areas
High-Speed Wi-Fi
Concierge Service
Bathroom Essentials & Towels Provided
Free Parking
24/7 Security
In-Unit Safe
All Mayankey properties include 24/7 concierge services, ensuring you can focus on making memories while we handle the details.
Embrace nature, comfort, and serenity—reserve your Mayankey getaway today!
Included Amenities
● Premium bed linens & shower towels
● Hairdryer, iron & ironing board
● Washing machine & detergent
● Air conditioning
● High-speed fiber optic internet
● Smart TV with international channels & streaming app access (Netflix, etc.)
● Fully equipped kitchen
● Minimalist décor
● Complimentary toiletries
● Clothes hangers
● Safe for belongings
Shared Building Amenities
● Free, secure parking within a gated complex
● 24/7 Security & concierge services
● Sun loungers
● Fully equipped gym
● Rooftop infinity pool & lush green spaces
➡️ Guest Communication
We’re here to make your stay smooth and enjoyable. Our team is available to assist you between 9:00 AM and 5:00 PM, and we aim to respond to all messages promptly during these hours.
➡️ Emergency Support (After Hours)
For urgent issues outside of regular hours—such as lost keys, major maintenance problems (plumbing/electrical), or safety concerns—you’ll receive an emergency contact number at check-in.
Please note: this number is strictly for emergencies only.
➡️ Non-Urgent Requests After Hours
If you message us after 5:00 PM about a non-urgent matter, we’ll get back to you first thing the next morning. Thanks for your understanding!
If there’s anything you need to enhance your stay, don ’t hesitate to reach out.
We’re happy to help!
Tulum is where jungle meets sea - a magical blend of natural beauty, bohemian spirit, and eco-conscious living. Whether you're here for beach days, yoga, ancient ruins, or jungle adventures, Tulum has something for every traveler.
Explore by bike, swim in crystal-clear cenotes, dine on fresh local cuisine, and enjoy curated experiences through our trusted concierge partner - like private yoga, beach club access, or guided tours.
⭐ What to Expect Nearby:
• Boho Vibes & Eco Spirit – A creative, wellness-focused community of locals and expats
• Yoga & Wellness – Studios, retreats, spas, and private sessions at your unit
• Nature & Beaches – Cenotes, biosphere reserves, white-sand beaches & jungle trails
• Food & Drink – From tacos to fine dining, all with fresh, local flair
• Nightlife & Shopping – Chic bars, artisan boutiques, and music under the stars
• Safety – Tulum is generally safe; just keep valuables secure and stay aware
We’re happy to help you plan the perfect stay!
Elevate Your Tulum Experience
Welcome to our luxury retreat, where modern comforts, personalized services, and the natural wonders of the Yucatán Peninsula come together for an unforgettable getaway. Indulge in sun-kissed days, turquoise waters, and the enriching history of this magical region—while we take care of every detail.
Concierge Services Offered
Planning the perfect escape is effortless with our dedicated team. Simply let us know your preferences, and we’ll make it happen:
● Airport Transfers
● Private Chef Services
● Special Occasion Decorations
● Bike, Scooter & Car Rentals
● In-Home Massages
● Grocery Trips
● Personalized Tours & VIP Experiences
Discover Tulum & Its Natural Wonders
● Cenotes: Unique to the Riviera Maya, these freshwater sinkholes are perfect for swimming, diving, and exploring.
● Historic Sites: Embrace Tulum’s rich Mayan heritage at nearby ruins and archaeological spots.
● Breathtaking Beaches: Enjoy pristine shores ideal for relaxation, water sports, and picture-perfect sunsets.
Important Considerations
Building Etiquette
● Quiet Hours: 9 pm–9 am (conversational noise only), with moderate noise allowed from 9 am–9 pm.
● Respect Neighbors: Our condo is in a residential community; please help maintain a peaceful environment.
Electricity Usage
● High Energy Costs: Kindly switch off AC units and lights when not in use to help keep costs and environmental impact low.
Ongoing Development
● Evolving Community: You may see or hear some construction during the day. We strive to minimize any inconvenience.
● Amenity Areas: Certain shared spaces are still being finalized but remain open for your enjoyment.
● Jungle Setting: Occasional utility disruptions (power/water) are a regional reality.
A Note on Nature & Wildlife
Because Tulum is nestled amid the tropical jungle, you may encounter occasional insects—even though we regularly treat each home. We appreciate your understanding that a completely bug-free environment is nearly impossible in this lush, natural habitat. Embrace the beauty of the jungle, and if you need any assistance, our team is here to help!
We appreciate your patience if they occur.
Relax, explore, and immerse yourself in the magic of the Mayan Riviera. Should you have any questions or need assistance, our team is here for you 24/7.
Thank you for choosing our slice of paradise—we look forward to making your stay a memorable one!
Welcome to Our Home!
We’re excited to host you and want to ensure a smooth, relaxing stay. Please review the guidelines below to help keep things easy and enjoyable for everyone.
➡️ Arrival & Access
• Check-in: After 3:00 PM
• Check-out: By 11:00 AM (Late check-outs need to be requested in advance and are subject to availability!)
• Use the Google Maps link and directions provided inside your guest portal for accurate navigation. Other apps may cause delays or misrouting.
• Only the primary guest may hold keys or access codes—do not share or duplicate them.
➡️ Conduct & Respect
• Quiet hours: 10:00 PM – 8:00 AM. Please respect your neighbors.
• No parties or unregistered guests. Let us know in advance if you’re expecting visitors.
• No smoking or vaping indoors. A fine of up to $200 USD applies if violated.
• Pets are not permitted unless approved in writing before your stay.
➡️ Cleanliness & Property Care
• Please don’t move any of the furniture.
• Avoid using white towels for makeup removal.
• If there are any breakages, damages, or an excessive mess beyond what’s considered normal use, a cleaning or repair fee may apply. Please just let us know if anything happens.
➡️ Utilities & Services
• Help us conserve energy: Turn off A/C and lights when you’re not in the unit.
• Use your own logins for streaming services. Please don’t purchase additional content and remember to log out before checkout.
• Our unit contains a digital inventory—missing or damaged items may result in replacement charges.
➡️ Restricted Areas & On-Site Policies
• Private or storage areas are off-limits.
• If your building has security or a front desk, please follow their instructions. Each complex has its own set of rules, which we don’t personally create. If you're unsure about anything, check with the front desk or feel free to ask us directly—we’re happy to clarify.
Thank you for your care and cooperation.
If you need anything during your stay, don’t hesitate to reach out—we’re always here to help!
The MayanKey Team
DIRECTIONS FROM CANCUN AIRPORT TO MENESSE TULUM
Exit the Airport Toward Highway 307
After picking up your rental car or shuttle, follow signs for Carretera Cancun–Tulum (Highway 307) heading south.
Drive South on Highway 307
Stay on Highway 307 for about 1.5–2 hours (roughly 120 km / 75 miles), depending on traffic. You’ll pass through Playa del Carmen and smaller towns along the way.
Approach Tulum
As you near Tulum, look for the large Tulum sign and roundabout directing you to Tulum Centro (town) and the beach (Boca Paila). Continue on Highway 307 toward Tulum Centro.
Turn onto Avenida Coba
Turn left onto Avenida Coba and continue straight for about 450 meters. Then turn right.
Arrive at Menesse Tulum
Continue straight to the entrance of Menesse Tulum, where the security guard will assist you with entry.
Check-In
Enter the lobby by typing in the door code we provided to you via the guest portal and proceed to the front desk to register, where the staff will provide further instructions and assist with check-in.
DIRECTIONS FROM TULUM AIRPORT TO MENESSE TULUM
Head Toward Tulum Town
Exit the airport and follow signs for Tulum Centro or Highway 307. Travel time varies, depending on the development status of the Tulum Airport, but is approximately 45 min.
Merge onto Highway 307
Turn onto the main road (Highway 307) leading to Tulum Centro. Continue straight on this road for 26km.
Turn onto Avenida Coba
Turn right onto Avenida Coba and continue straight for about 450 meters. Then turn right again.
Arrive at Menesse Tulum
Continue straight to the entrance of Menesse Tulum, where the security guard will assist you with entry.
Check-In
Enter the lobby by typing in the door code we provided to you via the guest portal and proceed to the front desk to register, where the staff will provide further instructions and assist with check-in.
ADDITIONAL TIPS & REMINDERS
Google Maps/Coordinates
You can also enter “Menesse Tulum” or the exact coordinates (20.2107° N, 87.4528° W) into Google Maps to be guided directly to our gate.
Traffic Conditions
The highway can get busy, especially during peak tourist seasons or weekends. Allow extra travel time.
Speed Bumps (Topes)
Keep an eye out for speed bumps on local roads; some may be unmar
Jaguar Park11 min. gang - 1.0 km