Hoteller nær Tuckahoe Plantation

"Gammelt nedslidt hotel. Vores værelse var beskidt. Kaffepletter på vægge, sengebetræk og møbler. Papirstynde vægge og rigtig meget larm fra forskellige folk der skændtes på gangen gennem hele natten. Ville aldrig anbefale det og vil aldrig bo her igen."

"Very nice"

"It was a decent place but the front desk was extremely helpful. Megan was really sweet and attended promptly to my request regarding the room. She was respectful and ensured that I had a pleasant stay. I appreciated that very much. Thank you Megan and the team."

"The staff were very welcoming and friendly upon arrival. They assisted with an early check-in and provided information about the many activities and areas to visit. The room was extremely clean and well maintained! The housekeeping staff were very kind and helpful as well! Loved our stay here and will definitely return!"

"Staff was friendly Room was clean"

"Ac was not working. Not much help with late check in. Place was clean and close to everything."

"Great location. Bathrooms need updating. Temperature of shower was either extremely cold or burning hot. Bathtub porcelain needed repair. Card key worked once. Had to go up and down the elevator 4 times and get 4 different cards taking 20-30 minutes to get back into the room, until one finally worked. No phone in the room to call the front desk, or housekeeping for an extra blanket or towels. This is concerning if there had been a bigger issue."

"I do not thing it is right to charge for parking at a hotel that is not in a big city where parking is at a premium. This was a hotel near a mall - and to charge for parking is just wrong."

"There was a loud exhaust fan in the bathroom that ran 12 hours a day that could not be turned off (it was on a hotel timer). It did not run at night, but from about 6 in the morning until 6 in the evening. Very disturbing. Who would design such a feature? I would never stay in the hotel again since I assume every room has the same feature."

"Dejligt værelse, pænt rent og med god plads. Super service, smilende og hjælpsomt personale. Super beliggenhed i område med gode indkøbsmuligheder, med nem adgang til centrum og omfaldsveje. Eneste minus var en ikke så behagelig lugt på gangene, men værelset i sig selv var rent og lugtede ikke. Vil helt sikkert benytte hotellet igen, hvis turen går til Richmond"

"Some people had a row/fight from 3 am to 6 am, so it influenced our sleep. But cant blame the hotel. The staff was very quick and service minded"

"One day they didn't clean room services, the towel are'nt change, terrible!"

"It was clean and comfortable"

"Our stay at the Hilton Garden Inn Richmond had some true highlights, starting with a perfect, convenient location that made getting around effortless. The customer service was genuinely warm and attentive, and that made a real difference throughout our visit. That said, the property itself feels a bit older and could use some upkeep. In our room, we experienced a few maintenance issues that affected comfort: the tub would back up during showers, the sink had a noticeable leak, and some basic...

"Good location but mediocre operation. Not a single thing stood out but plenty of unpleasant moments. Check in was unclear and could have been more welcoming. AC unit rattled all night. Stayed for three nights and not once was the room cleaned, sheets cleaned etc. (this was unacceptable for the price we paid), side doors to enter the property were unlocked which was a security hazard, billing was tricky, twice we were given the wrong bill. Not a fan."

"Enjoyed my stay, rooms and property were well kept no complaints."

"Great hotel. Staff was friendly. Convenient location."

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"They are pretty much the only place in the area was an outdoor swimming pool for less than $100 a night. That being said, we overlooked the rude staff, and the fact that the rooms were only half-heartedly cleaned, and the criminal casing of rooms that the personnel were obviously a part of.... But a total infestation of cockroaches was the last straw. Pool or not, we will never stay there again!"