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Anmeldelser af Couples Tower Isle All Inclusive

4.5 out of 5
Couples Tower Isle All Inclusive
Tower Isle, Ocho Rios, Tower Isle, Saint Mary

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 706 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 205 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 58 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 24 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 1001 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Brandi

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love the quietness the area was away from all the other perks in the area. My husband really enjoyed this bday gift. I would come again and again and again. The staff was welcoming and the hours of meals was good cause everyone had their own schedule of events planned.
Overnattede 3 nætter i marts 2024
Svar fra Michelle G den 21. maj 2024
Dear Brandi, Thank you for your lovely review! We're delighted to hear that you enjoyed the tranquility of our location and that your husband had a great birthday. It's wonderful to know our staff met your needs and we look forward to welcoming you again and again!Regards, Couples Customer Care Team

10/10 Fremragende

Stacey M

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Couples Tower Isle Resort is a beautiful all-inclusive resort. We enjoyed the food, the amenities, the entertainment and Tower Isle! Our first experience in the nude…and there was NOTHING to be embarrassed or shy about! The other guests, staff and bartender made us feel comfortable being in our skin. My husband purchased a dinner on the Isle for our 32nd Anniversary and it was AMAZING!! The food was delicious and plentiful, the chef made each course perfect, our waitress was very attentive and AWESOME even though that was a double shift for her, and she made us feel comfortable being on the island alone, along with the security guard. It was our BEST vacation yet! We will definitely be back!!
Overnattede 6 nætter i februar 2024
Svar fra Michelle G den 17. maj 2024
Dear Stacey M,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your time at Couples Tower Isle Resort and that you felt comfortable and welcomed. We're delighted that you had a memorable anniversary dinner and that it exceeded your expectations. We appreciate your kind words about our food, amenities, entertainment, and staff. We can't wait to welcome you back for another amazing vacation in the future!Regards, Couples Customer Care Team

8/10 Udmærket

Roland

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the room and most of the service. I did not appreciate that I wasn’t able to dine at one of the restaurants when I had a reservation. I was denied access because I didn’t have long pants. Also there was not good communication between the booking agent for our day of events and me and a driver had a disagreement because of it.
Overnattede 3 nætter i maj 2024
Svar fra Michelle G den 17. maj 2024
Dear Roland, Thank you for your feedback. We're glad to hear that you loved your room and most of our service. We apologize for the inconvenience you experienced with the restaurant reservation and the lack of communication regarding your day of events. We appreciate your insights and hope to have the opportunity to welcome you back for a more seamless stay.Regards,Couples Customer Care Team

10/10 Fremragende

Maryann Jane

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was our first time on a Caribbean island and we are so glad we chose Jamaica and Couples Tower Isle Resort. An absolutely beautiful place with the utmost in hospitality and attention to their guests. We will be back ♥️🇯🇲♥️
Overnattede 7 nætter i maj 2024
Svar fra Michelle G den 17. maj 2024
Dear Maryann,Thank you for choosing Couples Tower Isle Resort for your first Caribbean island experience! We're thrilled to hear that you had a wonderful time and felt well taken care of by our hospitality team. We can't wait to welcome you back for another fantastic stay in the future!Regards,Couples Customer Care Team

10/10 Fremragende

Carla Rebecca

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thoroughly enjoyed our stay
Overnattede 6 nætter i april 2024
Svar fra Michelle G den 6. maj 2024
Dear Carla, We're thrilled to hear that you thoroughly enjoyed your stay! Thank you for choosing our resort, and we hope to welcome you back for another enjoyable experience soon!Regards, Couples Customer Care Team

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic getaway!
Overnattede 3 nætter i april 2024
Svar fra Michelle G den 2. maj 2024
Dear Christopher, We're delighted to hear that you had a fantastic getaway! Thank you for choosing our resort for your escape. We hope to welcome you back for another wonderful experience soon!Regards,Couples Customer Care Team

10/10 Fremragende

Dawn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was the perfect choice for our honeymoon! The resort is beautiful and safe. The staff is amazing, kind, and accommodating. I can’t wait to go back!
Overnattede 6 nætter i april 2024
Svar fra Michelle G den 2. maj 2024
Dear Dawn,We're thrilled to have been a part of your honeymoon experience! Thank you for choosing our resort for such a special occasion. It's wonderful to hear that you found our resort beautiful, safe, and our staff amazing. We can't wait to welcome you back for another memorable stay!Regards,Couples Customer Care Team

8/10 Udmærket

Brigette

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff was excellent; however, the rooms and property are in need of renovations. We had to request a room change due to mold smell being emitted from the AC unit. The piano bar also had the same moldy smell.
Overnattede 7 nætter i april 2024
Svar fra Michelle G den 2. maj 2024
Dear Brigette,Thank you for sharing your feedback with us. We're pleased to hear that you found our staff excellent. However, we apologize for any inconvenience caused by the condition of the rooms and property. Your comments regarding the mold smell are concerning, and we are currently investigating and will address where needed to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Regards,Couples Customer Care Team

10/10 Fremragende

Haleigh RaeAnn

Synes godt om: Rengøring, service og personale
Overnattede 7 nætter i april 2023
Svar fra Michelle G den 2. maj 2024
Dear Haleigh, Thank you for sharing your 5-star rating! We hope to welcome you back again soon for another memorable stay!Regards, Couples Customer Care Team

8/10 Udmærket

April

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Michelle G den 2. maj 2024
Dear April, Thank you for choosing Couples Resorts. We are appreciative of your 4 star rating and hope to welcome you back soon.Regards,Couples Customer Care Team

10/10 Fremragende

Matthew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was the best trip ever. Do your self a favor and just do it.
Overnattede 5 nætter i marts 2024
Svar fra Michelle G den 9. apr. 2024
Dear Matthew, We're thrilled to hear that your stay with us was the best trip ever! We can't wait to welcome you back for another amazing experience soon.Regards,Couples Customer Care Team

10/10 Fremragende

Maryfrancis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love it!!
Overnattede 3 nætter i marts 2024
Svar fra Michelle G den 9. apr. 2024
Dear Maryfrancis, Thank you for your review! We're thrilled to hear that you loved your experience with us. We look forward to welcoming you back soon for another wonderful stay!Regards, Couples Customer Care Team

6/10 Okay

shawne-anne

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Michelle G den 9. apr. 2024
Dear Shawne, Thank you for sharing your feedback with us. If there are specific areas where we can enhance your experience, please don't hesitate to let us know. We hope to have the chance to exceed your expectations in the future.Regards, Couples Customer Care Team

8/10 Udmærket

Lori Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
While the property and hotel itself are older than expected, we had a nice time. The majority of the staff were very friendly and accomodating. As an early riser, I wish the coffee shop opened earlier.
Overnattede 5 nætter i april 2024
Svar fra Michelle G den 9. apr. 2024
Dear Lori, We appreciate your review and for selecting our hotel for your stay! It's wonderful to know that you enjoyed your time with us and that our attentive staff enhanced your experience. Please note that in addition to the coffee shop opening at 7 am, we also provide a coffee and tea in the dining room, along with coffee machines in each room to accommodate early risers such as yourself. We look forward to the chance to welcome you back again in the future!Regards,Couples Customer Care Team

10/10 Fremragende

Katherine, Louisville

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Michelle G den 2. maj 2024
Dear Katherine, Thank you for your wonderful 5-star rating! We're thrilled to hear that you had a fantastic experience at our resort. We appreciate your support and hope to welcome you back again soon for another memorable stay!Regards,Couples Customer Care Team

10/10 Fremragende

Shaun

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay, everything was perfect. Staff was friendly, room was clean, food was AMAZING, everything is easily accessible. Will definitely be back.
Overnattede 3 nætter i marts 2024
Svar fra Michelle G den 3. apr. 2024
Dear Shaun, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed every aspect of your stay with us, from the friendly staff to the delicious food. We can't wait to welcome you back for another fantastic experience!Regards,Couples Customer Care Team

8/10 Udmærket

Barrington

Rejste med familie
Synes godt om: Rengøring, service og personale
The stay overall was great but the facilities though clean are dated. Some upgrading needed.
Overnattede 3 nætter i marts 2024
Svar fra Michelle G den 3. apr. 2024
Dear Barrington,Thank you for your feedback. We're pleased to hear that you enjoyed your overall stay with us. Your comments regarding the facilities are duly noted, and we appreciate your input. We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Regards,Couples Customer Care Team

8/10 Udmærket

ROSA A

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Everything was good older property. The workers are great buffet could be better and the grill. Dining is very good.
Overnattede 3 nætter i marts 2024
Svar fra Michelle G den 3. apr. 2024
Dear Rosa, Thank you for taking the time to share your feedback. We're glad to hear that you had a good experience overall and that you found our staff to be great. We appreciate your comments regarding the buffet and grill, and we will certainly take them into consideration as we strive to improve our offerings. We're delighted that you enjoyed the dining options during your stay and hope to welcome you back for another enjoyable experience soon.Regards,Couples Customer Care Team

10/10 Fremragende

Chloe

Overnattede 5 nætter i februar 2024
Svar fra Michelle G den 26. mar. 2024
Dear Chloe,Thank you so much for your glowing 5-star rating! We are thrilled to hear that you had an exceptional experience during your stay with us. We look forward to welcoming you back for another wonderful stay in the future.Regards,Couples Customer Care Team

10/10 Fremragende

julie rae

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, private island, lots of activities to do
Overnattede 4 nætter i februar 2024
Svar fra Michelle G den 27. feb. 2024
Dear Julie Rae,Thank you for your review! We’re delighted you enjoyed our friendly staff, private island, and plethora of activities. We hope to welcome you back soon for more memorable experiences!Regards,Couples Customer Care Team

10/10 Fremragende

Erick

Rejste med familie
The location of the room with water view
Overnattede 3 nætter i februar 2024
Svar fra Michelle G den 27. feb. 2024
Dear Erick,We’re glad you enjoyed the scenic location. We hope to host you again for another waterfront experience soon!Regards,Couples Customer Care Team

6/10 Okay

Michala Marie

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This is a nice all inclusive but it is old. The rooms are in desperate need of updating however the staff is very kind and attentive.
Overnattede 8 nætter i februar 2024
Svar fra Michelle G den 15. mar. 2024
Dear Michala, Thank you for your feedback. We appreciate your kind words about our attentive staff. We've taken note of your comments regarding the room updates. We hope to welcome you back for an even better experience in the future.Regards,Couples Customer Care Team

10/10 Fremragende

Amira

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Best all inclusive we’ve ever stayed at. Hotel and beach were beautiful and the food was amazing. Lots of activities included and the spa was excellent.
Overnattede 7 nætter i januar 2024
Svar fra Michelle G den 8. feb. 2024
Dear Amira, Thank you for your glowing review! We're thrilled to hear that you had such a fantastic experience at our resort and that you enjoyed the amazing food and excellent spa facilities. We take pride in offering a wide range of activities included in your stay, and we're delighted that you took advantage of them. Your feedback means a lot to us, and we hope to welcome you back for another memorable stay in the future!Regards,Couples Customer Care Team

10/10 Fremragende

Thomas, Bismarck

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everthing was great .Thanks to Kirk and everone else .
Overnattede 11 nætter i januar 2024
Svar fra Michelle G den 26. jan. 2024
Dear Thomas, Thank you for your kind words! We're delighted to hear that you had a great experience during your stay. Kirk and the rest of our team are thrilled to have been able to make your stay enjoyable and we hope to welcome you back soon for another wonderful stay.Regards,Couples Customer Care Team

8/10 Udmærket

Adam W

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is great, super friendly and helpful. Room was a little dated but really clean, comfortable and timeless decor. Water sports activity was fantastic, snorkeling, scuba (discover), sailing, glass bottom boat, Dunn River Falls. Food was solid, the anniversary banquet was spectacular. Regular dinner was solid, I'm allergic to bell peppers and the regular buffet food had them in a lot of food so that was a bit of a challenge for me. Travel from Monterey Bay takes all of 2 hours so prepare for that. If there's an opportunity to book an island hopper plane that will cut down on travel time.
Overnattede 5 nætter i januar 2024
Svar fra Michelle G den 24. jan. 2024
Dear Adam,Thank you for your valuable feedback! We're thrilled you enjoyed the fantastic water sports activities, friendly staff, and the spectacular anniversary banquet. We appreciate your note about the bell peppers and our chefs are happy to cater once advised. We hope to welcome you back for more memorable experiences.Regards,Couples Customer Care Team

10/10 Fremragende

Mackenzie

Overnattede 5 nætter i januar 2024
Svar fra Michelle G den 16. jan. 2024
Dear Mackenzie, Thank you for sharing your rating with us and we look forward to welcoming you back soon.Regards,Couples Customer Care Team

10/10 Fremragende

Dwight R

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful staff everyone where super nice love the property on beach all the waiters where so nice and well manners able. Bell man Byron was wonderful also waiter Ramon’s was great. Everyone was great.
Overnattede 3 nætter i januar 2024
Svar fra Michelle G den 12. jan. 2024
Dear Dwight,Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience with our wonderful staff, enjoyed the beachfront property, and received excellent service from Bellman Byron and Waiter Ramon. We appreciate your kind words and look forward to welcoming you back for another great stay!Regards,Couples Customer Care Team

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful staff, beautiful property. The shopping excursion only went to 2 shops and the prices were sky high prices. Need more music, only music was at events. Need more photographers to take pics on the beach etc, not just dinner.
Overnattede 7 nætter i januar 2024
Svar fra Michelle G den 12. jan. 2024
Dear Michael,Thank you for your positive feedback on our wonderful staff and beautiful property. We appreciate your input regarding the shopping excursion and have taken note of your comments. Regarding photography, we want to clarify that our photographers are available throughout the day, capturing moments on the beach and other areas, not just during dinner. Your suggestions are valuable, and we'll explore ways to enhance the overall experience. We hope to welcome you back for an even more enjoyable stay in the future.Regards,Couples Customer Care Team

8/10 Udmærket

Shahin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is really a 4-star resort even though it is 5-star. The staff are excellent. It’s a great luxury experience for those who are not normally used to luxury. Otherwise it’s lacking in some details. The shower barely has any water pressure. And you almost can’t control the temperature at all it’ll just be pretty hot all the time. The shower gel and shampoo are the wholesale type in containers on the wall, hotel branded. In other 5-star facilities I’ve been at you get quality branded ones. The food is average at best. Stay away from anything steak. Regardless of the type you won’t be able to chew them. The lamb chops were good. Food option variety is actually pretty good you have all sorts. Just all are average quality. The hotel is very clean. They’re always cleaning everywhere and the staff is super friendly. You really don’t get the feeling that they are working for tips. They just love the guests. They have a great coffee bar too which makes good lattes, espressos, etc.
Overnattede 7 nætter i januar 2024
Svar fra Michelle G den 12. jan. 2024
Dear Shahin,Thank you for sharing your feedback. We appreciate your positive comments about our excellent staff, cleanliness, and friendly atmosphere. We apologize for any inconveniences you experienced, particularly regarding the water pressure and temperature in the shower. Your observations about the amenities and food quality are noted, and we'll use them to enhance our offerings. We're glad you enjoyed the coffee bar and the positive interactions with our team. If your travels bring you back, we'd love the opportunity to exceed your expectations.Regards,Couples Customer Care Team

10/10 Fremragende

Sean

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a wonderful time here.
Overnattede 4 nætter i januar 2024
Svar fra Michelle G den 12. jan. 2024
Dear Sean,Thank you for your kind words! We're thrilled to hear you had a wonderful time with us. If there's anything specific that made your experience memorable, we'd love to know. We hope to welcome you back for another enjoyable stay in the future!Regards,Couples Customer Care Team

10/10 Fremragende

Marina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un resort veramente all inclusive con tantissima scelta per mangiare e bere. Incluse anche alcune escursioni oltre alla maggior parte di quanto offerto dall’albergo. Consigliatissimo!!!
Overnattede 7 nætter i december 2023
Svar fra Michelle G den 12. jan. 2024
Dear Marina, Thank you for your glowing review! We're delighted to hear that you enjoyed the all-inclusive experience, including the diverse dining and drinking options, as well as the included excursions. We appreciate your recommendation and look forward to hosting you again for another fantastic stay!Regards,Couples Customer Care Team

8/10 Udmærket

Christine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2023
Svar fra Michelle G den 12. jan. 2024
Dear Christine,Thank you for taking the time to provide your feedback and for giving us a 4-star rating. We value your input and hope to welcome you back for an even better stay.Regards,Couples Customer Care Team

10/10 Fremragende

Jamie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra Michelle G den 12. jan. 2024
Dear Jamie,We sincerely appreciate your 5-star rating! It was a pleasure having you stay with us, and we're delighted to know you had a fantastic experience. We hope to welcome you back soon for another memorable visit!Regards,Couples Customer Care Team

10/10 Fremragende

Suki

The staff is nice but amenities in hotel were much less than ones in Cancun.
Overnattede 3 nætter i november 2023
Svar fra Michelle G den 12. jan. 2024
Dear Suki,Thank you for recognizing our friendly staff. We apologize if the amenities did not meet your expectations. We appreciate your feedback, and it will certainly help us identify areas for improvement. We hope to have the opportunity to better serve you in the future.Regards,Couples Customer Care

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Stay
Very relaxing and easygoing resort. Food is fantastic and everyone is very friendly. Be prepared for a long drive from the airport that is the only downside.
Overnattede 6 nætter i december 2023
Svar fra Michelle G den 12. jan. 2024
ChatGPTThank you for your positive feedback! We're thrilled to hear that you found our resort relaxing and easygoing, with fantastic food and friendly staff. We look forward to welcoming you back for another enjoyable stay!Regards,Couples Customer Care Team

10/10 Fremragende

CYNTHIA TRACY, PORTSMOUTH

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a wonderful property!! We will return to visit Ackme!!
Overnattede 7 nætter i december 2023
Svar fra Michelle G den 3. jan. 2024
Dear Cynthia,Thank you for your delightful review! We're thrilled to hear that you found our property wonderful. Ackme will be eagerly awaiting your return, and we look forward to welcoming you back for another fantastic visit.Regards,Couples Customer Care Team

10/10 Fremragende

Hyeonji

Overnattede 3 nætter i december 2023
Svar fra Michelle G den 16. jan. 2024
Dear Hyeonji, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards, Couples Customer Care Team

8/10 Udmærket

Susan

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great buffets for all 3 meals and lovely restaurant on site, at the point. Make sure to book in advance as it is not open every night. Service there is excellent. Some rooms are refurbished – ours was — and it was bright, spacious, with double sinks, decent closet, sitting area, and exceedingly comfortable king bed. It also had blackout drapes, a Jacuzzi tub and separate shower, and lovely big balcony facing the pool and sea. No elevator, but on the third floor, we got at least a bit of exercise. All the food was good, with excellent choice, and the desserts were a stand out. For those wishing to access the au natural beach on the little island, you can only get access weather permitting. On 4 of the 5 days we were there, it was “closed“, which was a disappointment as that was a key selling feature. On the island, it is difficult to find any shade, and the lunches they prepare there are very basic. There is a swimming pool, washrooms, and swimming in the sea down a little ladder. Watch out for rocks. The service was uneven. Some of it was excellent (loved room attendant Rochelle) however, we found the hostesses at the breakfast and lunch buffets less than welcoming. As we entered, they often offered us the first table inside the door, in a large half-empty restaurant. We would request a table deeper into the room, and on more than one occasion the response was annoyance and a chippy attitude — for no apparent reason. On balance, we probably would not return.
Overnattede 5 nætter i december 2023
Svar fra Michelle G den 12. jan. 2024
Dear Susan,Thank you for sharing your detailed feedback. We're pleased to hear you enjoyed the great buffets, and the excellent service, especially from Rochelle. We appreciate your insights on the refurbished rooms and the various amenities. We apologize for any inconvenience regarding the au naturel beach access and the uneven service at breakfast and lunch buffets. Your comments will be shared with our team for improvement. We value your input and hope to have the opportunity to exceed your expectations on a future visit.Regards,Couples Customer Care Team

10/10 Fremragende

Jordan

Overnattede 5 nætter i december 2023
Svar fra Michelle G den 2. jan. 2024
Dear Jordan,Thank you so much for the fantastic 5-star rating! We're thrilled that you had an exceptional experience with us and we can't wait to welcome you back for another wonderful stay.Regards,Couples Customer Care Team

10/10 Fremragende

Steven

Overnattede 6 nætter i december 2023
Svar fra Michelle G den 18. dec. 2023
Dear Steven, Thank you so much for sharing your rating with us! We are thrilled to know that you had an exceptional experience at our hotel, and we look forward to the pleasure of hosting you again in the future.Regards,Couples Customer Care Team

10/10 Fremragende

Joel

Overnattede 6 nætter i december 2023
Svar fra Michelle G den 14. dec. 2023
Dear Joel, Thank you so much for your rating! We are thrilled to know you had an exceptional experience at our hotel and we look forward to the pleasure of hosting you again in the future.Regards,Couples Customer Care Team

8/10 Udmærket

Bianca

Overnattede 4 nætter i december 2023
Svar fra Michelle G den 2. jan. 2024
Dear Bianca,Thank you for taking the time to rate our hotel. We appreciate your feedback and would love to hear more about your experience to better understand how we can improve. We hope to have the opportunity to enhance your experience in the future.Regards,Couples Customer Care Team

8/10 Udmærket

Liam

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very quiet and private, perfect for a romantic getaway. Found that maybe a full third of the staff members would persistently try to sell you....things... to the point that we would avoid areas of the beach that we would avoid because they would always be around there. This was quite off-putting, even as someone who had interest in said things.
Overnattede 7 nætter i december 2023
Svar fra Michelle G den 11. dec. 2023
Dear Liam, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be quiet and private, providing an ideal setting for a romantic getaway.However, we are genuinely concerned about your experience with some of our staff members. Please be assured that we take such matters very seriously and apologize for any discomfort caused.Your comments have been noted, and we will be addressing this issue with our team to ensure a more enjoyable and respectful experience for all our guests.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a truly positive stay in the future.Regards,Couples Customer Care Team

10/10 Fremragende

Henry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff made our stay memorable! They made sure my wife and I felt at home away from home!
Overnattede 9 nætter i november 2023
Svar fra Michelle G den 11. dec. 2023
Dear Henry, Thank you so much for sharing your positive experience with us! We are delighted to hear that our staff played a significant role in making your stay memorable and that you felt at home away from home. Providing exceptional service and creating a welcoming atmosphere are top priorities for us, and it's always rewarding to know when we've succeeded.We appreciate your kind words and look forward to the opportunity to welcome you and your wife back for another wonderful stay in the future.Regards,Couples Customer Care Team

10/10 Fremragende

Kalvin, Little Rock

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food was awesome. The watersports and the included attractions were a big plus.
Overnattede 4 nætter i november 2023
Svar fra Michelle G den 11. dec. 2023
Dear Kalvin,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed our awesome food and that the watersports and included attractions added to your overall experience. Providing a diverse range of enjoyable activities and delicious cuisine is part of our commitment to ensuring our guests have a fantastic stay.We appreciate your compliments and hope to have the pleasure of welcoming you back for more delightful experiences in the future.Regards,Couples Customer Care Team

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Came back for a second visit. The food is great, pool bar is awesome and the ocean water is perfect for the inclusive scuba diving. Would highly recommend.
Overnattede 8 nætter i november 2023
Svar fra Michelle G den 5. dec. 2023
Dear Paul, Thank you for returning for a second visit! We're thrilled to hear you enjoyed the great food and amenities. Your recommendation means a lot to us. Looking forward to welcoming you back for more memorable experiences.Regards,Couples Customer Care Team

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The overall experience was very good. Staff was friendly, food and accommodation were good
Overnattede 3 nætter i november 2023
Svar fra Michelle G den 5. dec. 2023
Dear Andrew, Thank you for sharing your positive feedback. We're delighted to hear that you had a very good overall experience with friendly staff and satisfactory food and accommodation. Your comments are greatly appreciated, and we hope to welcome you back soon.Regards,Couples Customer Care Team

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i november 2023
Svar fra Michelle G den 14. dec. 2023
Dear William, Thank you so much for sharing your rating with us! We are thrilled that you had a great experience with us and we look forward to the pleasure of hosting you again in the future.Regards,Couples Customer Care Team

10/10 Fremragende

Marwa Siam

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was one of the most pleasant experiences we have ever had on vacation. My husband and I chose Jamaica as our honeymoon destination and it was the best decision - without a doubt. Tower isle is a phenomenal resort; beautiful beach, excellent food and amazing staff. The food options were endless, the staff was so sweet and very accomodating and the beach was spotless. I strongly strongly recommend this place!
Overnattede 6 nætter i november 2023
Svar fra Michelle G den 20. nov. 2023
Dear Marwa, We are thrilled to learn that your honeymoon experience at Tower Isle in Jamaica was nothing short of exceptional. Your kind words about our beautiful beach, excellent food, and amazing staff warm our hearts. Knowing that the endless food options, sweet and accommodating staff, and spotless beach contributed to your enjoyment is truly gratifying.Thank you for recommending Tower Isle so strongly. It was our pleasure to be a part of your special celebration, and we look forward to the opportunity of hosting you again in the future.Regards,Couples Customer Care Team

10/10 Fremragende

EMILY

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed there for seven days on our honeymoon and loved it! Prepare for a two hour drive from airport to hotel but once there all your troubles wash away! Food was great, room was clean and air worked perfect. Enjoyed the staff and their friendliness. They have great pool options, plenty of seats at the beach, and boat to the nude island runs whenever you’re ready to head over and come back! Was super fun!
Overnattede 7 nætter i november 2023
Svar fra Michelle G den 20. nov. 2023
Dear Emily,Thank you for choosing our hotel for your honeymoon and taking the time to share your positive experience. We're delighted to hear that you loved your stay with us.We appreciate your understanding regarding the two-hour drive from the airport and are pleased to know that once you arrived, all your troubles dissipated. It's wonderful to hear that you enjoyed the great food, clean rooms, and efficient air conditioning. Our dedicated staff's friendliness is a priority, and we're glad it enhanced your experience.Your feedback is invaluable, and we hope to welcome you back to celebrate the anniversary.Regards,Couples Customer Care Team