Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 218 af i alt 329 anmeldelser" "
10 - Fremragende
218
Bedømmelse på 8 − Udmærket. 87 af i alt 329 anmeldelser" "
8 - Udmærket
87
Bedømmelse på 6 − Okay. 15 af i alt 329 anmeldelser" "
6 - Okay
15
Bedømmelse på 4 − Dårligt. 5 af i alt 329 anmeldelser" "
4 - Dårligt
5
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 329 anmeldelser" "
2 - Forfærdeligt
4
9,4/10
Rengøring
9,2/10
Service og personale
9,0/10
Faciliteter
9,2/10
Overnatningsstedets tilstand og faciliteter
9,2/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Verificeret rejsende
Rejste med familie
24. jul. 2022
Synes godt om: Rengøring, værelsets komfort
Great on great
Amazing hotel apartment perfectly located on a road with the city center at one end and the main station on the other. Quite, residential and local shops and restaurants.
I nice friendly and chilled atmosphere with a mix of families, couples (old as younger), and groups of young people all seem to enjoy the same chilled and easy going vibe. The pool and sauna was great!
My family and I (kids 15,6) would most definitely stay here again.
Verificeret rejsende
Overnattede 3 nætter i juli 2022
Svar fra Cécile - Réception den 25. jul. 2022
Dear Madam, Dear Sir,
It was a great pleasure for us to welcome you to our establishment and we thank you for taking the time to send us your feedback.
10/10 Fremragende
Stine Lou
30. jul. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stine Lou
Overnattede 3 nætter i juli 2018
Svar fra Charline, Chef de Réception den 14. sep. 2018
Chère Stine Lou,
C'est un réel plaisir de lire votre note qui est une grande satisfaction pour nos équipes.
Nous espérons vivement vous recevoir à nouveau lors de votre prochaine séjour dans la ville rose.
Cordialement,
10/10 Fremragende
Jennifer
23. jul. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel med god komfort!
Lækkert hotel med gode faciliteter og lækker morgenmad. Det eneste minus er området. Der var en del “sørgelige” skæbner i nærområdet.
Jennifer
Overnattede 1 nat i juli 2018
Svar fra La Direction den 1. aug. 2018
Dear Jennifer,
Thank you very much for your nice feedback & excellent note after your stay with us.
Looking forward to welcome you again in the future. Best regards
10/10 Fremragende
Marie-Claude
14. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Marie-Claude
Overnattede 3 nætter i maj 2024
Svar fra L'équipe du Clément Ader. den 15. maj 2024
Un grand merci pour votre appréciation chère Marie-Claude.
10/10 Fremragende
Renault
28. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Renault
Overnattede 5 nætter i april 2024
Svar fra L'équipe du Clément Ader. den 30. apr. 2024
Merci cher Renault pour votre retour d'expérience. A très bientôt parmi nous.
10/10 Fremragende
Paul
12. mar. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Central location
Paul
Overnattede 1 nat i marts 2024
Svar fra The Clément Ader team. den 13. mar. 2024
Thank you for your feedback dear Paul. We would be pleased to have you here among us soon again.Best regards,
10/10 Fremragende
Hanitra
Rejste med familie
26. feb. 2024
Synes godt om: Rengøring, værelsets komfort
Hanitra
Overnattede 2 nætter i februar 2024
Svar fra L'équipe du Clément Ader. den 27. feb. 2024
Un grand merci pour votre retour chère Hanitra
10/10 Fremragende
CH
22. feb. 2024
Synes godt om: Rengøring, værelsets komfort
CH
Overnattede 2 nætter i februar 2024
Svar fra L'équipe du Clément Ader. den 23. feb. 2024
Un grand merci pour votre retour !
10/10 Fremragende
José carlos
Rejste med familie
11. jan. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Muy bien tranquilo y seguro además de limpio y bonito
José carlos
Overnattede 1 nat i januar 2024
Svar fra El equipo del Clément Ader. den 9. feb. 2024
¡Gracias por compartir su opinión estimado José Carlos ! Nos complace saber que su estadía fue tranquila, segura y placentera. Nuestro equipo trabaja arduamente para mantener un ambiente limpio y acogedor para todos nuestros huéspedes. Esperamos darle la bienvenida de nuevo en el futuro. Si necesita algo más, no dude en ponerse en contacto con nosotros. ¡Hasta pronto!
10/10 Fremragende
Iria
Rejste med familie og småbørn
31. dec. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Iria
Overnattede 3 nætter i december 2023
Svar fra L'équipe du Clément Ader. den 9. feb. 2024
Merci pour cette superbe note chère Iria !
2/10 Forfærdeligt
Karine
Forretningsrejsende
21. dec. 2023
Impossible d'annuler suite à des bugs sur votre serveur, établissement contacté en temps et en heure et qui refuse le remboursement. Inacceptable
Karine
Overnattede 1 nat i december 2023
Svar fra L'équipe du Clément Ader. den 9. feb. 2024
Chère Madame,Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience, d'avoir choisi notre propriété pour votre séjour à Toulouse, et nous sommes profondément désolés pour les désagréments que vous avez rencontrés lors de l'annulation de votre réservation.Nous tenons à vous informer que des actions ont été immédiatement entreprises par notre service interne de réservation pour annuler votre réservation sans frais, en raison des difficultés rencontrées sur notre serveur. Malheureusement, des circonstances indépendantes de notre volonté ont rendu cette annulation impossible dans les délais requis.Nous comprenons totalement votre frustration et nous nous excusons sincèrement pour les inconvénients causés. Il est extrêmement regrettable que vous ayez dû faire face à cette situation, et nous sommes désolés que notre établissement ait été perçu de manière négative à cause de cette expérience.Nous vous assurons que nous prenons votre feedback très au sérieux et nous continuerons à travailler pour améliorer nos processus internes afin d'éviter de telles situations à l'avenir.Si vous avez d'autres préoccupations ou questions, n'hésitez pas à nous contacter directement. Nous espérons que vous nous donnerez l'occasion de regagner votre confiance lors d'une future visite.Cordialement,
8/10 Udmærket
Pascal
Rejste i en gruppe
17. dec. 2023
Synes godt om: Rengøring, værelsets komfort
Bon accueil. Toutefois le petit déjeuner ne me semble pas à la hauteur de l’établissement. Pas de choix
Pascal
Overnattede 2 nætter i december 2023
Svar fra L'équipe du Clément Ader. den 9. feb. 2024
Cher Pascal,Nous vous remercions sincèrement d'avoir partagé votre expérience avec nous et d'avoir choisi notre propriété pour votre récent séjour à Toulouse. Nous sommes ravis d'apprendre que notre accueil chaleureux a été à la hauteur de vos attentes.Suite à votre retour, nous tenons à vous informer que nous avons apporté de grandes améliorations à notre offre de petit-déjeuner. Nous sommes fiers de vous annoncer que nous travaillons désormais avec des produits frais et locaux pour offrir une expérience gustative authentique. Nos œufs, fromages, charcuteries et confitures proviennent de producteurs locaux en circuit court, ce qui garantit non seulement une qualité exceptionnelle mais aussi une contribution à l'économie locale.Votre satisfaction est notre priorité, et nous prenons vos commentaires très au sérieux. Nous travaillons constamment à améliorer nos services et votre retour d'expérience nous sera très utile pour cela. Nous espérons que ces changements témoignent de notre engagement envers l'excellence et que vous aurez l'occasion de les apprécier lors de votre prochaine visite.Cordialement,
8/10 Udmærket
Jonghan
16. dec. 2023
Jonghan
Svar fra The Clément Ader team den 9. feb. 2024
Thank you for the nice review dear Jonghan !We hope to have the pleasure to welcome you again among us. Best regards,
8/10 Udmærket
KD
Forretningsrejsende
26. nov. 2023
Synes godt om: Rengøring, værelsets komfort
Mostly what I needed for week+ work trip
Convenient to train station, and centre-ville sights, restaurants, etc. Room: good layout, kitchen equip OK, etc. Water temp & pressure good, bed firm but comfy. Lights all dim (difficult to work), WiFi didn’t like my work-req’d VPN, a bit of an HVAC hum that was annoying during the night. But area otherwise quiet, laundry easy (bring own detergent).
KD
Overnattede 8 nætter i november 2023
Svar fra The Clément Ader team. den 28. nov. 2023
Dear guest,We're grateful for your review and glad that you found our hotel's location and room amenities suitable for your needs. We're sorry to hear about the issues with dim lighting, WiFi compatibility, and the HVAC hum affecting your stay. Our team will address these concerns promptly to improve the overall guest experience. Your feedback is invaluable, and we hope to welcome you back with improvements in these areas.We hope you had a safe travels back home. Kind regards,
8/10 Udmærket
Victor
Forretningsrejsende
24. nov. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good size room and convenient location to major part of the city center. Would be nice if their tv has more English speaking channels.
Victor
Overnattede 5 nætter i november 2023
Svar fra The Clément Ader team. den 27. nov. 2023
Dear Victor,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you found our rooms spacious and appreciated our central location within the city center.Your comment regarding the availability of English-speaking channels on the TV is duly noted. We understand the importance of offering diverse entertainment options to our guests and will certainly take your suggestion into consideration for future improvements.We constantly strive to enhance our guests' experiences, and your valuable feedback helps us in this endeavor. Should you choose to stay with us again, we'll do our utmost to ensure your comfort and satisfaction.Thank you once again for your feedback. We look forward to welcoming you back for another pleasant stay.Best regards,
10/10 Fremragende
Sarah
Rejste med familie
11. nov. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Really good hotel slightly spoiled by a couple of small things such as no hair conditioner or wine glasses
Sarah
Overnattede 3 nætter i november 2023
Svar fra The Clément Ader team. den 13. nov. 2023
Dear Sarah,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall at our hotel.We appreciate your valuable input regarding the absence of hair conditioner and wine glasses. We apologize for any inconvenience this may have caused during your stay. Your comments are important to us, and we will certainly review our amenities to ensure a more comfortable experience for our guests in the future.We hope to have the opportunity to welcome you back to our hotel, and please don't hesitate to let us know if there's anything specific we can do to make your next stay even more enjoyable.Thank you once again for choosing our hotel, and we look forward to hosting you again in the future.Warm regards,
10/10 Fremragende
Alejandro
Rejste med familie
5. nov. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Ha sido una fantástica opción para nuestra visita a Toulouse. Hemos ido con nuestros hijos de 7 y 9 años y las habitaciones son grandes y cómodas.
Volveremos seguro
Alejandro
Overnattede 4 nætter i november 2023
Svar fra El equipo del Clément Ader. den 6. nov. 2023
Muy buenos dias Alejandor,Nos alegra saber que tuvieron una estancia agradable en Toulouse y que disfrutaron de su visita con sus hijos. Estamos encantados de saber que las habitaciones del hotel fueron espaciosas y cómodas para ustedes. ¡Esperamos darles la bienvenida de nuevo en el futuro! ¡Gracias por su amable comentario!Muy atentamente
10/10 Fremragende
Anders
Rejste med familie
2. nov. 2023
Synes godt om: Rengøring, værelsets komfort
Best in every aspect
Everything was great! Nice and friendly staff, clean and very good location - close to trainstation, close to airport shuttle bus.
Anders
Overnattede 7 nætter i oktober 2023
Svar fra The Clément Ader team den 3. nov. 2023
Thank you for your kind words! We're delighted to hear that you had a great experience during your stay. Our friendly staff, convenient location near the train station, and proximity to the airport shuttle bus are all part of our commitment to providing excellent service and a comfortable stay. We hope to welcome you back in the future and continue to exceed your expectations. Safe travels!
10/10 Fremragende
Dhananjai
Forretningsrejsende
29. okt. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great hotel for the price. Safe, clean, and conveniently located close to the town center and the train/bus stations.
Dhananjai
Overnattede 2 nætter i oktober 2023
Svar fra The Clément Ader team den 31. okt. 2023
Thank you for sharing your experience with us! We're thrilled to hear that you found our hotel to be great value for the price. Ensuring safety and cleanliness is a top priority for us, and we're delighted that you felt comfortable during your stay. Our convenient location near the town center and transportation hubs is indeed a plus. We look forward to welcoming you back in the future. Safe travels!
10/10 Fremragende
Guenievre
Rejste med familie
22. okt. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great Appart-Hotel. Would definitely stay there again.
Guenievre
Svar fra The Clément Ader team. den 23. okt. 2023
Thank you very much dear Guenievre for your kind words, and we would definitely be pleased to have you again among us !! We hope you had a great time here in Toulouse. Warm regards,
2/10 Forfærdeligt
Alain
Rejste med familie
19. okt. 2023
Synes ikke om: Rengøring
Climatisation non fonctionnelle alors qu’il faisait 32celcius
Confusion avec la réservation
Porte d’entrée barrée a 23h
Insectes dans les armoires
Alain
Overnattede 2 nætter i oktober 2023
Svar fra L'équipe du Clément Ader. den 20. okt. 2023
Merci pour votre retour Monsieur. Une sollicitation vous est déjà parvenue de la part de notre direction.
10/10 Fremragende
Kim
19. okt. 2023
Synes godt om: Rengøring, værelsets komfort
Kim
Overnattede 3 nætter i oktober 2023
Svar fra L'équipe du Clément Ader. den 20. okt. 2023
Merci Kim !
10/10 Fremragende
Pierre Alain
Forretningsrejsende
16. okt. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Top!
Pierre Alain
Overnattede 1 nat i oktober 2023
Svar fra L'équipe du Clément Ader den 17. okt. 2023
Merci Monsieur pour ce superbe retour !
4/10 Dårligt
Mariela
15. okt. 2023
Synes ikke om: Værelsets komfort
Very disappointing!
When making reservations, I made sure to book a hotel with air-conditioning. The hotel was listed as air-conditioned both on the hotels.com site and on their own website. What they don’t tell you is that they turn off the air conditioning in October. I arrived October9th to 87° weather. It was unbearably hot and I had to sleep with the windows open. Didn’t help much. . The beds are not very comfortable, very hard. If you like hard then it’s great for you. I also paid city taxes and parking when I arrived, at checkout, they tried to charge me again. I had to show them my credit card bill as they don’t give you receipts for your check in expenses. I recommend you ask for a receipt that delineates you have paid. Overall very disappointed in the service of the hotel.
Mariela
Overnattede 2 nætter i oktober 2023
Svar fra The Clément Ader team. den 17. okt. 2023
Dear Mariela,Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your disappointing experience during your recent stay. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention.We understand your frustration with the air conditioning situation in October. We apologize for any inconvenience this may have caused, as our guests' comfort is of utmost importance to us. As we may have informed you, like 99% of the hotels worldwide, the AC works as a single unit, allowing wether warm or cool air in the whole building but not both at the same time. You're right, october is warm in the day but cold at night... and the system can't be switch at once. So we had to set the AC to " room temperature ". Regarding the beds and the issue with double charging for city taxes and parking, we sincerely apologize for the inconvenience. We will look into these matters and ensure that such discrepancies do not occur in the future. It's important to us that all our guests have a comfortable and hassle-free stay.We appreciate your suggestion about providing receipts for check-in expenses. We will take this into consideration as we continuously strive to enhance our services.Once again, we apologize for the disappointment you experienced during your stay. We hope that you will consider giving us another chance in the future to provide you with a more positive experience.If you have any further concerns or would like to discuss your stay in more detail, please feel free to reach out to our management team at [contact information]. Your satisfaction is our priority.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Warm regards,
10/10 Fremragende
Agnes
Rejste med partner
14. okt. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
La propriete, communication, l’accuel
Agnes
Overnattede 9 nætter i september 2023
Svar fra L'équipe du Clément Ader. den 17. okt. 2023
Un grand merci pour votre retour chère Agnes. Quel plaisir de lire votre commentaire aujourd'hui. Nous sommes ravi que vous ayez été sensibles à ces points qui pour nous sont des piliers de notre propriété et que vous ayez fait part d'une grande objectivité dans votre retour d'expérience. Nous serions ravi de pouvoir vous accueillir à nouveau chez nous. Merci d'avoir choisi notre propriété pour votre séjour à Toulouse qui nous l'espérons fut des plus agréable.
4/10 Dårligt
Garry Brian
Rejste med partner
13. okt. 2023
The room was fine but there was no air conditioning so we had to leave the doors open but it was very noisy outside in the daytime and at night from street noise.
Garry Brian
Overnattede 2 nætter i oktober 2023
Svar fra The Clément Ader team. den 17. okt. 2023
Dear Garry Brian,Thank you for sharing your feedback with us. We appreciate your insights and apologize for any inconvenience you experienced during your stay.We're sorry to hear that the absence of air conditioning in your room was a source of discomfort. We understand the importance of climate control for a comfortable stay and will take your comments into consideration as we strive to enhance our accommodations.We also regret the inconvenience caused by street noise, which impacted your rest. We are continually working to improve sound insulation in our rooms to provide a quieter and more peaceful environment for our guests.Your feedback is important to us, and we will use it to make necessary improvements to ensure a more enjoyable stay for all our guests. We hope you would consider staying with us again in the future, and if you do, please don't hesitate to let us know your preferences so we can make your stay more pleasant.Once again, we appreciate your feedback, and we hope to have the opportunity to serve you better in the future.Warm regards,
10/10 Fremragende
Patricia
Rejste med familie
12. okt. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buenos departamentos
Patricia
Overnattede 1 nat i oktober 2023
Svar fra El equipo del Clément Ader den 13. okt. 2023
Muchas gracias por su amable comentario estimada Patricia !
10/10 Fremragende
Clare
Rejste med familie
16. sep. 2023
Synes godt om: Rengøring, værelsets komfort
Clare
Overnattede 1 nat i september 2023
Svar fra The Clément Ader team den 18. sep. 2023
Thank you Clare !
10/10 Fremragende
France
11. sep. 2023
Synes godt om: Rengøring, værelsets komfort
France
Overnattede 2 nætter i september 2023
Svar fra Matthieu den 12. sep. 2023
Merci pour votre retour France !
8/10 Udmærket
Alnoor
4. sep. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Alnoor
Overnattede 1 nat i september 2023
Svar fra The Clément Ader team den 6. sep. 2023
Thank you Alnoor !
10/10 Fremragende
Brenda
Rejste med familie
23. aug. 2023
Synes godt om: Rengøring, værelsets komfort
Great stay. The room was comfortable and set up for us. Breakfast was great (a bit pricey but my son ate free so it was fine for 2). Overall a very nice property though starting to show some wear.
Brenda
Overnattede 2 nætter i august 2023
Svar fra The Clément Ader team den 1. sep. 2023
Dear BrendaThank you so much for taking the time to share your feedback regarding your recent stay with us. We greatly appreciate your comments, as they help us continuously improve our services.We're delighted to hear that you had a great stay and that you found the room comfortable and well-suited for your needs. It's fantastic to know that you enjoyed our breakfast offerings, although we understand your point about the price. We're glad that your son could enjoy it for free, making it a more budget-friendly option for your family.Your observation about the property beginning to show some wear is noted, and we're committed to ensuring our facilities remain in top condition. Your feedback is valuable in this regard, and we will work on addressing any areas that may need attention.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If you have any further comments or questions, please feel free to reach out to us directly.Warm regards,
10/10 Fremragende
Karen
13. aug. 2023
Synes godt om: Rengøring, værelsets komfort
Great location
Lovely apartment with ample storage space and amenities in a central location
Karen
Overnattede 2 nætter i august 2023
Svar fra The Clément Ader team den 14. aug. 2023
Dear Karen,We thank you very much for sharing your recent experience with us. We do hope you had a great time among us and we'll be pleased to welcome you again soon. Best regards,
8/10 Udmærket
Caroline
Rejste med familie
11. aug. 2023
Synes godt om: Rengøring, værelsets komfort
Caroline
Overnattede 2 nætter i august 2023
Svar fra L'équipe du Clément Ader den 14. aug. 2023
Merci Caroline pour votre retour ! Au plaisir de vous accueillir à nouveau.Cordialement,
8/10 Udmærket
Celine
Rejste med familie
8. aug. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Tres bien situe.
Prestations impeccables
Celine
Overnattede 1 nat i juli 2023
Svar fra L'équipe du Clément Ader. den 11. aug. 2023
Bonjour Céline. L'équipe du Clément Ader vous remercie de nous avoir fait part d'une petite note concernant votre récent séjour parmi nous. Nous sommes très heureux de lire que nous avons été à la hauteur de vos attentes et serions ravi de vous accueillir à nouveau au sein de notre propriété. Merci d'avoir choisi le Clément Ader pour votre séjour. Bien chaleureusement.
10/10 Fremragende
Melvin
Rejste med familie
6. aug. 2023
Synes godt om: Rengøring, værelsets komfort
Very nice appart hotel
Very nice appart hotel with all basic ammenities and services like parking, pool, laundry, etc.
We were very welcome by staff, room was in good condition and clean. You can easily walk the city from this hotel. It can be recommended to family and friends.
Melvin
Overnattede 1 nat i juli 2023
Svar fra The Clément Ader team den 11. aug. 2023
Dear Melvin,Thank you for sharing your recent experience with us and for taking the time to give us this fantastic mark. We couldn't be more satisfied when we read that all aspects of your stay were appreciated. We do hope you were able to enjoy the city and its beautiful and charming little corners. Our location indeed makes it easy to get around on foot. We would be pleased to welcome you again among us Melvin, feel free to send us a little note should you are coming back to Toulouse. The whole team of the Clément Ader thank you again for choosing our property. Best regards,
10/10 Fremragende
Clint
Rejste med familie
30. jul. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent place! Super friendly staff and close to everything!
Clint
Overnattede 1 nat i juli 2023
Svar fra The Clément Ader team den 1. aug. 2023
Thank you Clint for this superb feedback ! Your comment will be shared with the whole team. We do hope you had a wonderful stay here in Toulouse and that you enjoyed our property. Feel free to send us a little note should you are coming back to Toulouse soon, we will be pleased to have you here again. Best regards
8/10 Udmærket
Franck
Rejste med familie
29. jul. 2023
Synes godt om: Rengøring, værelsets komfort
Agréable !
Dommage que la salle de sport soit si petite et si peu équipée.
Franck
Overnattede 1 nat i juli 2023
Svar fra L'équipe du Clément Ader. den 1. aug. 2023
Un grand merci Franck pour votre commentaire. Nous espérons que vous avez passé un agréable séjour parmi nous. Nous sommes désolé de lire que notre salle de sport n'eu pas été à la hauteur de vos attentes, sachez que nous prenons bonne note de vos commentaires et que nous sommes toujours à l'écoute des améliorations que nous pouvons apporter à la qualité de nos équipements et de notre service. Au plaisir de vous recevoir à nouveau parmi nous cher Monsieur.
4/10 Dårligt
Patrick
7. jul. 2023
Patrick
Overnattede 3 nætter i juli 2023
Svar fra Matthieu - Revenue Manager den 10. jul. 2023
Cher Patrick, Mes sincères salutations de Toulouse. Je voulais tout d'abord vous remercier d'avoir choisi notre établissement pour votre séjour. J'espère que vous avez passé un bon moment à Toulouse et que votre escapade a été des plus agréables. Je vous écris ce petit mot car je viens de prendre connaissance de votre retour sur Expedia et de la note que vous nous avez donnée. Celle-ci doit être pleinement justifiée et je tenais à vous remercier d'avoir pris le temps de nous donner une note. A ce propos, je serais ravi de parler un peu plus avec vous de votre expérience au Clément Ader et de recueillir vos impressions sur votre séjour ici. Vous savez qu'il est très important pour nous de garantir une amélioration de la qualité de nos services et de nos équipements pour nos futurs hôtes ainsi que pour vous , si vous revenez parmi nous dans un futur proche. Si vous avez quelques minutes à nous consacrer, n'hésitez pas à me donner vos disponibilités et votre numéro de téléphone pour un appel ou vous pouvez simplement m'envoyer un email à : yield@privilegetoulouse.com Votre satisfaction est très importante pour nous. Nous vous remercions encore une fois de votre séjour chez nous,
10/10 Fremragende
Nelson
2. jul. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very pleasant and helpful even with my terrible French. They all speak English luckily !
Nelson
Overnattede 1 nat i juni 2023
Svar fra The Clément Ader team den 3. jul. 2023
Our sincere thanks for your kind comment Nelson ! We're always delighted to read such feedback, because it's not only a sign of great satisfaction on your part, but also of the hard work we put into guaranteeing impeccable quality in all the areas you mentioned. Our teams would like to thank you for your kind words and look forward to welcoming you back. All the best,
10/10 Fremragende
Verificeret rejsende
1. jul. 2023
Synes godt om: Rengøring, værelsets komfort
Verificeret rejsende
Overnattede 1 nat i juni 2023
Svar fra The Clément Ader team den 3. jul. 2023
Thank you for this super grade !
10/10 Fremragende
Dana
20. jun. 2023
Synes godt om: Rengøring, værelsets komfort
Dana
Overnattede 2 nætter i juni 2023
Svar fra L'équipe de l'appart hôtel Clément Ader den 21. jun. 2023
Merci pour votre retour Dana.Au plaisir de vous accueillir à nouveau.Cordialement,
10/10 Fremragende
Marcos, Bal Harbour
Rejste med familie, Rejste med partner
20. jun. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Love it, can stay there again on my next trip
Marcos
Overnattede 1 nat i juni 2023
Svar fra Matthieu den 20. jun. 2023
Dear Marcos,Well, we'll be pleased to welcome you here on your next trip then ! Thank you for sharing a kind little note with us. It is always appreciated and extremely important for us to collect every feedback. Please, let us know should you are coming back soon, we hope you had a great time here in Toulouse. With our warmest regards.
4/10 Dårligt
Chia Chyi Augustus, Miller Place
9. jun. 2023
Chia Chyi Augustus
Overnattede 2 nætter i juni 2023
Svar fra Matthieu - Revenue Manager den 30. jun. 2023
Dear M. Chang, Greetings from Toulouse. I trust you are well. I wanted first to thank you for selecting our property for your stay. I hope you had a great time in Toulouse and that your getaway was one of the greatest. I am writting this little note as I just acknowledged your feedback on Expedia and the note you gave us. This one must be fully justified and I wanted to thank you for taking the time to gave us a mark. In this regards, I would be glad to talk with you a little more about your experience at Clément Ader and collect your impressions about your stay here. You may know it is very important to us to guarantee an improvment for our future guests as well as for you should you are coming back among us in a near future. Should you have few minutes to spare, feel free to give me your availabilities and your phone number for a call or you can simply send me an email to : yield@privilegetoulouse.com Your satisfaction is very important to us. Thank you again for staying with us, Take good care.
10/10 Fremragende
Nicole
21. maj 2023
Synes godt om: Rengøring, værelsets komfort
À recommander!
Appartement-Hôtel très, très bien situé. Le personnel est vraiment à l’écoute de la clientèle. Super sympathique!
Nicole
Overnattede 7 nætter i maj 2023
Svar fra La réception den 21. maj 2023
Chère Madame, un grand merci pour votre agréable retour ! A très bientôt !
8/10 Udmærket
Rebecca
14. maj 2023
Rebecca
Overnattede 2 nætter i maj 2023
Svar fra Matthieu den 9. jun. 2023
Thank you Rebecca !
10/10 Fremragende
Verificeret rejsende
Forretningsrejsende
14. maj 2023
Synes godt om: Rengøring, værelsets komfort
Verificeret rejsende
Overnattede 3 nætter i maj 2023
Svar fra La réception den 15. maj 2023
A big thank you from all the team for this excellent rating!
10/10 Fremragende
Louise
14. maj 2023
Thai was about as good as it gets. Friendly helpful staff, comfortable room/duplex with all we needed for a week’s stay and incredibly quiet. Well located with good restaurants within 10 mins gentle stroll, local shops (butcher, fromagerie, carrefour & LIDL as well as marche Victor Hugo) literally 5 mins walk away. Very close to all public transport links as well as the canal. The main square and river are around 10 mins walk away but it’s all very accessible.
Louise
Overnattede 7 nætter i maj 2023
Svar fra La réception den 15. maj 2023
We were delighted to welcome you to our establishment and we would like to thank you for taking the time to send us your feedback which allows us to improve our services on a daily basis
8/10 Udmærket
Agnes
11. maj 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Turn d’autre a fire. Satifait
Agnes
Overnattede 6 nætter i april 2023
Svar fra La réception den 15. maj 2023
A big thank you from all the team for this excellent rating!
10/10 Fremragende
Lucas
20. apr. 2023
Lucas
Overnattede 2 nætter i april 2023
Svar fra La réception den 15. maj 2023
A big thank you from all the team for this excellent rating!
6/10 Okay
Chenbo
Rejste med partner
17. apr. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I am an Expedia gold, at check in , no VIP access was ever mentioned, no free drinks and no upgrade. quite disappointed.
the room is quite small, but the balcony is super nice.
the location of the hotel is amazing, just next to the shopping area/old town, good restaurants and bars are within walking distance
Chenbo
Overnattede 4 nætter i april 2023
Svar fra Matthieu den 11. maj 2023
Dear Sir, We were delighted to welcome you to our establishment and we thank you for taking the time to send us your feedback. We are delighted to see that you had a pleasant stay with us and we do of course take your feedback into account. We recently have new comers at the reception in training process and we do apologies the fact they didn't mention your Expedia gold benefits. Make sure we will extend them next time. We hope to have the pleasure of welcoming you again soon, Best regards,The reception team.