Hoteller nær Topscholars Nursery and Primary School

"Great staff, great ambience"

"The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done. I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel. I...

"Lovely environment, respectful staff"

"Yes"

"Manager Leonard Rude and there is no where close by to eat … did not honor our Expedia reservation after paid in full online "

"Internet spasmodic. Breakfast was not very much!"

"False advertisement NO WIFI and the hotel has a weird odor and in the room "

"Flying insects (And mosquitoes) all over the room even at night Inside the air conditioning. Maybe the place has not been fumigated since the pandemic lockdown but the sanitary ware are almost falling apart. Entertainment system isn’t stable and the intercom is very useless "

"This property claims they do not have any affiliation with Hotels.com or any other booking service. You will be disappointed to know your money not well spent. "

"Arrived and could not find reservation. Room booked was to include seperate sitting area, kitchenette and private balcony. It did't have any of these. Room was filthy. Advertised pool, but it was empty."