Hoteller nær The San Antonio Art Institute

"Friendly staff clean rooms"

"Surprised not to Westin standards. Pool furniture was old and worn out. Pool bar was supposed to to open at 4pm per website info, but staff stated it only opens Saturday and Sunday. They should change their info for new visitors to prepare. Room halls had a bad smell. Rooms were a little outdated. Bar had no frozen drinks and limited on what they offered. It wasn’t a totally bad experience but not what we expected from A Westin Hotel."

"A well-maintained interior property, building exterior is a little rough. Staff was very helpful and the property is secured. Enjoyed the stay."

"Muy tranquilo. Tiene todo lo necesario"

"I thoroughly enjoyed my stay. The room was perfect for me and my 11 pound dog. Everything was what you should expect from Hilton hotel quality"

"My husband and i came to Sonesta San Antonio to celebrate our 21st wedding anniversary because we had such an exceptional experience at the Sonesta we stayed when we traveled to dallas but and had the worst experience that we ever had at any hotel. Here are the issues we faced. 1. The ac was not working and we had to get the maintenance multiple times to fix it 2. The pool was out of service the entire time 3. The sheets had dust mites because i woke up with my eyes matted shut and red and i...

"Nos encantó este hotel. La habitación muy amplia y cómoda, con refrigerador y microondas. El personal de recepción super amable y cálido. La ubicación perfecta muy cerca de avenidas importantes. Sin duda nos quedaremos de nuevo aquí!"

"Good"

"Good overall"

"Elevator was broken, hot tub was cold, pool had too much chlorine. Room was fine and staff was great."

"Aire acondicionado y agua caliente"

"It was ok"

"Clean room. everything worked. Friendly staff."

"El área"

"Stayed on the first floor. When we arrived the room had a musty smell to it. On the second night water was coming into our room from the next room. Morning of departure they told us a pipe had broken in the next room. Room looked nothing compared to the pictures with the exception of the dining area."

"Buenas habitaciones y personal solo que Fuman Dentro de la Habitación y queda el olor encerrado"