Udendørs pool, parasoller, liggestole
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Anmeldelser af Vanilla Garden Boutique Hotel - Adults Only

4 out of 5
Vanilla Garden Boutique Hotel - Adults Only
Avda. Arquitecto Gomez Cuesta, 5, Arona, Santa Cruz de Tenerife

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 126 af i alt 177 anmeldelser" "
Bedømmelse på 8 − Udmærket. 43 af i alt 177 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 177 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 177 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 177 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt voksenferie
Fantastisk hotel, service, mad, beliggenhed, pool område, værelser - ja alt er perfekt. Vi kommer helt sikkert tilbage en anden gang.
Overnattede 6 nætter i maj 2019

10/10 Fremragende

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luksus i verdensklasse
God og hurtig indtjekning, vi følte os hjemme med det samme. Fik en velkomst drink, mens vi bliv informeret om hvor vi skulle sove, spise med mere. Værelset lå perfekt med altan ud til poolen, den var pæn og ren. Dog var der lidt fugt problemer i badeværelset, med kun i et lille hjørne af træbordet hvor håndvasken stod på. Deres regnvands brugser er vidunderlig kunne have stået der i flere timer. Morgenmaden har alt hvad hjertet begærer, lige fra pandekager og chokolade fontæne til rundstykker og røræg. Jeg er stor fan af hotellet.
Overnattede 1 nat i august 2018

10/10 Fremragende

Lauren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place very happy excellent value
Overnattede 2 nætter i april 2024

10/10 Fremragende

Marc, Great Yarmouth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2024

8/10 Udmærket

Dieter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ruhig und entspannt
Overnattede 7 nætter i marts 2024

10/10 Fremragende

Wilhelm, Velsen-Zuis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Voor ons de ideale plek voor een heerlijke vakantie op Tenerife met super vriendelijk personeel …komen graag weer terug in
Overnattede 10 nætter i februar 2024

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
We booked a suite with a hot tub and two balconies, which was great. Lovely hotel with buffet breakfast . More than meets your needs. The buffet dinner was as good with plenty of offer. All the staff we came into contact with were very friendly and most helpful. The room was spotless and could find no faults. Very central location. Close to beaches , restaurants and bars. Within about 4 km you have top brand name shops.
Overnattede 7 nætter i februar 2024
Svar fra Julie Zanatta den 12. feb. 2024
Dear Brian,It is a pleasure to receive such positive comments because it means that you enjoyed your vacation. That is the goal of our daily work, to obtain satisfied guests like you.We greatly appreciate the time you have taken to leave your comments and I thank you on behalf of the entire Vanilla Garden**** team.Thank you so much

10/10 Fremragende

Verificeret rejsende

Overnattede 3 nætter i januar 2024
Svar fra Julie Zanatta den 2. feb. 2024
Dear guest,We are very grateful for leaving us such a wonderful rating after your experience at Vanilla Garden****.Thank you so much

8/10 Udmærket

Adam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything was great, except for the amount of noise between rooms and from the outside. Sure, everybody’s there to have a good time. Zero complains about people making joyful noise. But the room’s isolation is next to nothing, so don’t go there expecting to close the door and make the world go away. The world is still quite audible. For a 4-star hotel, I was expecting far better isolation, but hey, whatever. We still had a great time, and the location is excellent.
Overnattede 3 nætter i januar 2024
Svar fra Julie Zanatta den 23. jan. 2024
Dear Adam,Thank you very much for your stay and for sending us your comments.We are deeply sorry that your stay has been disrupted by certain troublemakers. We do everything possible to maintain silence in the hotel after 10:00 p.m. but there are always people who do not respect the rest of others. We will pay more attention to this point and will speak with the relevant personnel to ensure that our rules are followed.Thank you very much and we hope to see you again.

10/10 Fremragende

Alison

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely boutique hotel lovely room nice touch wirh rhe champagne and fruit. Room always kept clean , lovely breakfast too Also recommend the paella it was lovely Great experience here over the Christmas and would definitely go back. Added bonus was the jacuzzi.
Overnattede 3 nætter i december 2023
Svar fra Julie Zanatta den 23. jan. 2024
Dear Alison,How nice to receive such a great review and score!On behalf of all the staff at Vanilla Garden**** thank you very much.We hope to see you again

10/10 Fremragende

Milla

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i december 2023
Svar fra Julie Zanatta den 23. jan. 2024
Dear Milla,Thank you very much for sending such a fantastic score.We all hope to see you again

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic little hotel
We had a fantastic time and will definitely come back again. The Hotel is lovely, well situated and spotless. Being adult only was a big advantage as was always peaceful. The pool is great and the food is good. Staff are very friendly. We ate at the hotel a few times and enjoyed everything we had.
Overnattede 6 nætter i oktober 2023
Svar fra Julie Zanatta den 23. jan. 2024
Dear Michael,Thank you very much for sending us your comments.We are deeply grateful for your kind words and for your stay with us.On behalf of all the staff at Vanilla Garden****.........thank you so much!!

10/10 Fremragende

Miia-Hannele

Overnattede 6 nætter i november 2023
Svar fra Julie Zanatta den 23. jan. 2024
Dear Miia,How nice to receive your score!Thank you very much

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale
Overnattede 8 nætter i november 2023
Svar fra Julie Zanatta den 25. jan. 2024
Dear guest,Thank you very much for sharing your scores after your experience in Vanilla Garden****

10/10 Fremragende

Dominic

Overnattede 7 nætter i november 2023
Svar fra Julie Zanatta den 25. jan. 2024
Dear Dominic,Thank you very much for giving us such a great score!We all hope to see you back.

10/10 Fremragende

S

Overnattede 5 nætter i oktober 2023
Svar fra Julie Zanatta den 25. jan. 2024
Dear guest,We are deeply grateful for your scores and we all hope to see you again at Vanilla Garden****Thank you very much

8/10 Udmærket

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel
Excellent hotel. Lovely staff. Stayed half board. Buffet style breakfast and evening meals with plenty of choice serving till late.
Overnattede 5 nætter i oktober 2023
Svar fra Julie Zanatta den 25. jan. 2024
Dear Joseph,How nice to receive your review!On behalf of all the staff at Vanilla Garden**** thank you !Thank you very much

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Julie Zanatta den 26. jan. 2024
Querido huésped,Estamos encantados de recibir tu puntuación sobre tu experiencia en Vanilla Garden****.Muchísimas gracias!

10/10 Fremragende

Omar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Julie Zanatta den 2. feb. 2024
Dear Omar,Thank you very much for such a great score!On behalf of all the staff at the Vanilla Garden**** Thank you!Hope to see you soon

8/10 Udmærket

Dapo

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Greeted with a choice of Simosa or white wine. I thoroughly enjoyed my stay. Would recommend, the room was nice. They had a singer who would perform old school songs. The breakfast was cooked well, close to shopping areas and dining.
Overnattede 3 nætter i maj 2023
Svar fra Julie Zanatta den 2. feb. 2024
Dear Dapo,It is a pleasure to receive your comments about your experience in Vanilla Garden****.We are glad to know you enjoyed our breakfast and the entertainment.We all hope to see you soonThank you!

10/10 Fremragende

Akbarali

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My girlfriend and I had a fantastic time at Vanilla Garden. Right from the welcome drink to the checkout where they arranged transfer to the airport, we felt very well looked after. The buffet style breakfast and dinner for the half board was excellent value for money and of a great standard. Above all the staff were tremendous and really made us feel welcome. I would definitely stay again.
Svar fra Julie Zanatta den 2. feb. 2024
Dear Akbarali,How nice to receive such a great review!On behalf of all the staff at Vanilla Garden**** thank you very much!We are also looking forward to seeing you and your girlfriend again.Thank you

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
An oasis.
Stayed here for one week in room 418. Excellent ground floor room with massive, comfortable double bed. Small tiled private terrace with table and two chairs, also a garden area with two sun-loungers. Every member of staff were courteous and professional. If there is one very small negative, we were slightly disappointed in the choice of food. However, everything else about this hotel is of the highest quality, including the laid back evening entertainment.
Overnattede 7 nætter i april 2023
Svar fra Julie Zanatta den 2. feb. 2024
Dear James,How nice it is to receive your review and kind words towards our hotel and our beloved staff in Vanilla Garden****.We are looking forward to seeing you back again.Thank you very much!

6/10 Okay

Susanna

Synes godt om: Service og personale
Keskitasoa
Laatu ei vastannut odotuksia. Huone oli todella kostea ja ilma huono. Pinnat vaatii päivitystä. Kuntosali tarkoitti muutamaa ruostunutta laitetta. Buffet oli joka päivä lähes sama niin kuin myös aamiainen. Henkilökunta ystävällistä ja sijainti hyvä.
Overnattede 7 nætter i april 2023
Svar fra Julie Zanatta den 3. feb. 2024
Dear Susanna,First of all thank you very much for taking the time to share your review about your holidays in Vanilla Garden****.We are sorry that your expectations were not met and we will pay attention to your comments in order to act accordingly.On the other hand, thank you very much for your kind words towards our beloved staff.Thank you very much

10/10 Fremragende

lim

Overnattede 1 nat i februar 2023
Svar fra Vanilla Garden den 6. mar. 2023
En nombre de todo el personal de Vanilla Garden**** Muchas gracias!!!!

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Julie Zanatta den 13. feb. 2024
Dear Matthew,Thank you very much for sending your scores after your experience in Vanilla Garden****.Thank you!

10/10 Fremragende

Stefan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i oktober 2022
Svar fra Julie den 29. nov. 2022
Hola Stefan,Thank you very much for your score!!!!Hope to see you very soon

10/10 Fremragende

Tinja

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todella ystävällinen henkilöstö, auttoivat hyvin kaikkiin mitä kysyimme ja tarvitsimme
Overnattede 5 nætter i august 2022
Svar fra Julie den 29. nov. 2022
Hola Tinja,Thank you very much for having taken the time to leave your review and your magnificent score!See you very soon!

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really loved this hotel staff very helpful and friendly. Pool area lovely very clean and the rooms were cleaned regularly and really spacious. Would recommend this hotel
Overnattede 7 nætter i maj 2022
Svar fra Julie den 29. nov. 2022
Hi Elizabeth,It is so nice to receive your kind words and great score!We all hope to see you back very soon

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great boutique hotel, helpful friendly staff. Breakfast buffet was a bonus!
Overnattede 4 nætter i maj 2022
Svar fra Julie den 29. nov. 2022
Dear Sarah,Thank you very much for having left your review and great score after your holiday in Vanilla Garden****.Please do not hesitate to contact the hotel directly for future reservations.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Chilled hotel, super friendly service, great food.
Overnattede 8 nætter i april 2022
Svar fra Julie den 29. nov. 2022
Dear guest,On behalf of all the staff at Vanilla Garden****: A BIG THANK YOU!

10/10 Fremragende

Sigurdur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gott hótel
Mjög þægilegt og þrifalegt hótel.
Overnattede 7 nætter i marts 2022
Svar fra Julie den 29. nov. 2022
Dear Sigurdur,Thank you so much for having left your comments and fantastic score!Hope to see you back soon!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly hotel
Like a peaceful bubble surrounded by tourist areas. A friendly and nice hotel. We were glad we had breakfast and dinner included, the breakfast buffet and dinner buffet were excellent. Our room had everything we needed and the pool area was nice though could be difficult to find a place because the hotel seemed to be fully booked. Isn’t that good after the pandemic? We enjoyed staying here and would love to go back.
Overnattede 3 nætter i marts 2022
Svar fra Julie den 29. nov. 2022
Dear guest,We agree with you. It is fantastic to have gone over the consequences of the pandemic and filling the hotel again with great customers like you!!!!Thank you!

8/10 Udmærket

Tim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2022
Svar fra Julie den 29. nov. 2022
Dear Tim,Thank you very much for having left your score about your vacations at Vanilla Garden****See you!

8/10 Udmærket

Diana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A very pleasant small hotel. Close to some good, authentic restaurants.
Overnattede 5 nætter i januar 2022
Svar fra Julie den 29. nov. 2022
Dear Diana,We are all very grateful for having taken the time to leave your comments and score about your holiday in Vanilla Garden****Thank you

10/10 Fremragende

James, SURREY

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were excellent, in particular Julie was an angel as she helped us through an unexpected situation. Our only negative was that the room we had was located right next to the reception area which at times people gathered at night and was loud. The grounds were clean and the amenities comfortable. Easy walking to all areas of Las Americas.
Overnattede 5 nætter i januar 2022
Svar fra Julie den 29. nov. 2022
Dear James,How nice to receive your kind comments and great score!!We all hope to see you very soon again!Thank you very much

10/10 Fremragende

DIEGO RUIZ

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El personal muy amable
Overnattede 5 nætter i januar 2022
Svar fra Julie den 29. nov. 2022
Estimado Diego,Muchísimas gracias tanto por tus comentarios sobre nuestro querido personal como por la puntuación magnífica que nos has dejado.Esperamos volver a verte!!

6/10 Okay

Christian

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Vanilla garden OK but not great value for money
Location of the hotel is good if you like this kind of mass tourism resort. The place is more like blackpool with sun than tenerife. The hotel is rather small which in my opinion is great as I dont like massive resort type hotels. The common areas are quite nice but rooms are a bit dated. Bedsheets / Towels are old and worn. Some basics like tissue box on night stands were not offered.The next door hotel was doing renovation works which cannot be avoided but it was quite disruptive especially early mornings. No lift which is OK for low ruse but take it into account when you ll need to drag your luggage up. Food wise typical buffet with daily variation but dont expect typical or high quality cuisine. Staff is very hard working and super friendly. All in all bot great value for money (at least not when we went beginning of january). Adult only was quite good no kids running or screaming around. We stayed in 5***** for that rate but then npt in Jan and not south Tenerife.
Overnattede 5 nætter i januar 2022
Svar fra Julie den 29. nov. 2022
Dear Christian,We are very sad to hear we did not meet your expectations. We keep on working very hard to improve our services and we thank you very much for the constructive comments!!

6/10 Okay

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Expensive week away
Went with such high expectations for the price of this hotel but didn’t live up to my thoughts , too far from beach , not enough sun round the pool lots shaded bits , food average, comfortable bed but hard pillows, no atmosphere at bar, and I would always check charges lots mix ups on room charge , also get charged to change pool towels !! The gala dinner was disappointing maybe it’s my taste but 3 out 4 of us agreed wasn’t great ! So sorry won’t return
Overnattede 7 nætter i december 2021
Svar fra Julie den 29. nov. 2022
Dear Margaret,I am very sorry to hear your comments. Surprised with some of them for example the beach since there is a beach just a couple of hundred metres down the road. We offer a pillow menu from which you could have ordered the suitable one for you.But we respect your decision and we thank you for having taken the time to leave your review.Thank you!

10/10 Fremragende

Mardís

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rólegt og huggulegt
Mjög gott hótel, lítið og huggulegt. Frábært morgunverðarborð, allt í boði. Lítil sundlaug en alveg nóg og alltaf volg. Allt hreint og fínt. Mæli eindregið með þessu hóteli
Overnattede 3 nætter i december 2021

8/10 Udmærket

Stuart

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely but not quite for a adults only hotel
Paid the staff at the property but wasn’t advised to pay in euros because it would heave been cheaper. Paid a extra £50 on the asking price 😡 Very beautiful place with lovely and friendly staff. Not much sun at the pool people fighting for beds around the pool side. Drinks were overpriced where you can get them cheaper over the road. 3 nights of distributed sleep due other people
Overnattede 3 nætter i december 2021

8/10 Udmærket

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Trevligt och fräscht hotell med god frukost
Fint och välskött mindre hotell med bra service för besökare utan barn. Dock var musiken vid poolen onödigt högljudd.
Overnattede 7 nætter i november 2021

10/10 Fremragende

Niall

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No spacious rooms, large balcony with drying rack that came out from the wall, useful for drying and airing beach towels and beachwear. Huge comfortable bed with super comfortable pillows.
Overnattede 5 nætter i november 2021

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i oktober 2021

8/10 Udmærket

Bertil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i oktober 2021

8/10 Udmærket

Angie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i oktober 2021

10/10 Fremragende

Fabien

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel magnifique
Hôtel magnifique avec un accueil en Français et 2 flûtes de cava offertes, notre suite avait 2 terrasses dont une avec jacuzzi privé. Propreté de la chambre parfaite. Petit déjeuner buffet très bien avec un large choix de plats. Seul petit bémol du séjour, aucun parking dans l'hôtel et très difficile de se garer à proximité de l'hôtel dans les rues, nous avons été obligés de chercher un parking payant public plus loin. Sinon, séjour très agréable, très belle parenthèse dans nos vacances.
Overnattede 1 nat i august 2021

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nos sentimos súper felices porque al momento de reserva cometimos un error en la fecha y en el hotel de todas manera nos recibieron súper simpáticos y con mucho gusto , pasamos dos días sin nada por qué quejarnos , también agradecemos a todos los chicos de la recepción y de el restaurante todos muy simpáticos pero en especial agradecemos a Gabriel el chico de la recepción súper amable y profesional . Las habitaciones son grandes y muy limpias
Overnattede 2 nætter i maj 2021

4/10 Dårligt

Alexis

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Noisy place, don't go to this place or town. Price ratio is bad
Overnattede 1 nat i maj 2021

10/10 Fremragende

Fidel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Muy recomendable
Maravillosa, placentera y súper divertida. La habitación confortable
Overnattede 1 nat i marts 2021

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Voi suositella
Hyvin johdettu hotelli jossa hyvä, nopea palvelu.
Overnattede 1 nat i oktober 2020
Svar fra Manager den 30. okt. 2020
Dear guest, Thank you so much for your feedback. We are glad finding out you enjoyed your holidays with us!! Best Regards