Thank you so much for rating us Klaus! We hope to welcome you back again soon.

Thank you very much for your review. It is our pleasure!We hope to see you soon again.Kind regards,MNR Team

Thank you very much for your comments. We expect to welcome you again soon.

Mange tak for dine kommentarer

Dear Guest, Thank you very much for taking the time to write and share your opinion about your recent stay with us. Best regards

Dear Guest,Thank you very much for sharing with us your opinion. We hope you have had a pleasant stay.We will take good note of your comments regarding the room service charge. We hope to welcome you back again soon.Kind regards,

Dear David,Thank you for your review. We are sorry to know that the standard of our facilities hasnt met your expectations.Regarding your suggestions, we are pleased to inform you that the refurbishment of the hotel has already been scheduled for this year. The renovation will affect our rooms and most common areas. Our gastronomic offer will also be improved.We hope to have the opportunity to welcome you back again after the hotel reopening.Kind regards,

Cher Pascal,Merci beaucoup pour vos aimables paroles. Nous espérons vous accueillir à nouveau bientôt.Cordialement,

Cara Marina,Grazie mille per la sua revisione. Ci auguriamo che Lei abbia trascorso un soggiorno piacevole.Tra poche settimane inizieremo importanti lavori di ristrutturazione nelle camere e nelle aree comuni dell'Hotel Cleopatra Palace. Siamo sicuri che apprezzera il nuovo design e speriamo di darla il benvenuto dopo la ristrutturazione.Saluti,

Dear Arron,Thank you very much for posting your kind review. It has been a pleasure being part of your birthday celebrations, and we are glad that you chose Hotel Cleopatra Palace for this special date. We hope to welcome you back on future visits to Tenerife.Kindest regards,

Lieber Christoph,Vielen Dank für Ihre schöne Bewertung. Wir freuen uns sehr, dass Sie die meisten unserer Dienstleistungen genossen haben und hoffen, Sie nach der Renovierung, die wir im Hotel Cleopatra Palace beginnen, wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüße,

Dear Lina,Thank you very much for your kind review. We are really happy to know that you have enjoyed your stay and the room upgrade and we hope to have the pleasure of welcoming you back again soon.Best regards,

Dear Pralad,Thank you for your review. We hope you have enjoyed your short break.In July we will start important renovations in our rooms and common areas. If you book Cleopatra Palace again after the refurbishment, you will enjoy a brand new hotel.Kind regards,

Beste Pieter,Hartelijk dank voor uw beoordeling. Wij zijn blij om te weten dat u genoten heeft van uw verblijf en wij hopen u snel weer te mogen verwelkomen.Groeten,

Dear Claude,Thank you very much for giving us the highest rate, much appreciated.I hope to welcome you back again soon.Kind regards,

Dear Lawrence,Thank you very much for sharing with us your impressions about your recent stay at Hotel Cleopatra Palace. We are glad to know that you have enjoyed your holidays.The forthcoming refurbishment will include new sound proof windows that will isolate our rooms from any external noise, which will significantly improve the quality of our guests rest.We hope to have the chance of welcoming you back again after the renovation.Kind regards,

Dear Andrew,Thank you very much for your kind words and rating. We hope to have the pleasure of welcoming you back again soon.Kind regards,

Dear Darren,Thank you very much for your kind words. We hope to have the pleasure of welcoming you back again soon.Best regards,

Thank you very much for your positive comment and rating John, much appreciated. We hope to welcome you back again soon.

Thank you for giving us a top rating Bjarnulf. We hope to see you again soon.

Dear Pat,Thank you for your review.Im sorry to read that the general maintenance of the hotel has fallen below your expectations. Contrary to what you believe, we have reinforced our maintenance protocols in order to ensure a correct level of quality for our guests.We hope to have the pleasure of welcoming you back again after the refurbishment.Kind regards,

Thank you for rating us Robert. We hope to welcome you back again soon!

Dear Stanley,Thank you very much for your kindness giving us a top rating. We are really pleased to know that you will be visiting us again this autumn. Kind regards,

Thank you for your rating Patrick. We hope to welcome you back again soon.Regards,

Kära Margareta,Tack så mycket för att du delar din upplevelse med oss. Vi är glada att veta att du har trivts på Hotel Cleopatra Palace.Vi beklagar att din vila har störts av externa ljud. Jag föreslår att du begär ett rum bort från gatuområdet.Vi hoppas kunna välkomna dig tillbaka snart igen.Hälsningar,

Thank you for rating us Paul, much appreciated.

Dear Guest,I will not hide my astonishment and disgust at the incredible story that you have been able to invent to justify behavior that has been, to say the least, totally unacceptable.It is totally reprehensible that you try to disguise your problems as illnesses, accusing this management and our team of being insensitive to the ailments of our clients, when, on the contrary, we are the first to support and help any guest who needs it, adapting , always, to the varied needs of the many guests we welcome throughout the year.Throughout one night, dozens of guests called us, in the middle of the night, scared by the scandal caused by you in your room, even fearing for your physical safety given your poor conditions. Such was your aggressiveness and so bad was your drunken state that we were forced to call an ambulance and the police, inviting you to leave the hotel the next morning after having repeatedly ignored the warnings given by our security team. This is not the type of behavior we are willing to accept at our resort and we certainly have no intention of hosting them again in the future.Regards,

Dear Þuríður,Thank you very much for giving us the highest rating, much appreciated. We hope to welcome you back again soon.Best regards,

Dear Stephen,Thank you for sharing with us your impressions about your recent stay at Hotel Cleopatra Palace.In a few months we will carry out major refurbishment works in the rooms and common areas. I hope to have the pleasure of welcoming you back to show you our new design and services. I am sure you will love the changes.Kind regards,

Thank you for rating us, much appreciated.

Dear Andrew,Thank you so much for giving us a top rating. We hope to welcome you back again soon.Kind regards,

Estimado Pablo,Muchas gracias por compartir con nosotros su opinión. Siento mucho saber que no hemos cumplido sus expectativas. Este año realizaremos una reforma completa del Hotel Cleopatra Palace, y estoy seguro de que el nuevo diseño de las habitaciones y nuestra nueva oferta de servicios será de su agrado. Esperamos tener el placer de volver a acogerle para que lo compruebe.Reciba un cordial saludo

Dear Brian,Thank you very much for giving us a top rating, much appreciated.We hope to have the pleasure of welcoming you back again soon.Best regards,