Udsigt fra overnatningsstedet

Anmeldelser af Hilton Garden Inn Tanger City Center

4 out of 5
Hilton Garden Inn Tanger City Center
Place du Maghreb Arab Tanger Ville, Tangier

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 287 af i alt 559 anmeldelser" "
Bedømmelse på 8 − Udmærket. 174 af i alt 559 anmeldelser" "
Bedømmelse på 6 − Okay. 40 af i alt 559 anmeldelser" "
Bedømmelse på 4 − Dårligt. 24 af i alt 559 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 34 af i alt 559 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt ophold med de bedste personale
Fantastisk dejlig ophold med de sødeste, serviceminded og dygtige medarbejder. Både i receptionen, og særdeles personalet i restauranten under morgenmaden og rengøringspersonale. De er utrolige hjælpsomme og venligt personale. Top karakter.
Overnattede 3 nætter i august 2023
Svar fra Raouf BENCHEDLI den 8. aug. 2023
Dear Guest, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Fremragende

khaled

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alt var som det skulle være. Helt sikkert et hotel jeg vil vælge igen⭐️⭐️⭐️⭐️⭐️
Svar fra Raouf BENCHEDLI den 18. jan. 2023
Dear Khaled, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips.Kindest regards,

8/10 Udmærket

Hayat

Overnattede 1 nat i juli 2022
Svar fra Raouf BENCHEDLI den 16. jul. 2022
Dear Hayat, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips. Kindest regards,

10/10 Fremragende

AMIN HALIL

Overnattede 1 nat i oktober 2021
Svar fra Raouf BENCHEDLI den 10. okt. 2021
Dear Amin, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips. Kindest regards,

10/10 Fremragende

mogens

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2017

10/10 Fremragende

Nancy, Richmond

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's right across the Tangier highspeed train station, about 6 minutes walk. There's a supermarket & shopping mall next door. We're upgraded to a seaview room, very nice staffs at reception. Also arranged airport transfer for us, €38 per car. Beware there's a big construction site next to hotel, not sure how noisy it'll be in near future.
Overnattede 3 nætter i maj 2024
Svar fra Awa D den 26. maj 2024
Dear Nancy,Thank you for taking the time to share your feedback following your stay at Hilton Garden Inn Tanger City Center. We are delighted to hear that you enjoyed our convenient location, your upgraded sea view room, and the friendliness of our reception staff. It's great to know that the airport transfer arrangements met your expectations as well.We apologize for any inconvenience caused by the nearby construction site. Tangier is growing and we are doing our best to ensure it does not disturb our guests' comfort.We look forward to welcoming you back in the future and providing you with another pleasant stay.Brighthearted RegardsAwa DIAKHATEHotel Manager

10/10 Fremragende

Kimberly

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Awa D den 13. maj 2024
Dear Kimberly,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to Hilton Garden Inn Tanger City Center soon.Brighthearted RegardsAwa DIAKHATEHotel Manager

10/10 Fremragende

Nihat

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was helpful and freindly
Overnattede 2 nætter i maj 2024
Svar fra Awa D den 8. maj 2024
Dear Nihat,Thank you for taking the time to share your positive experience following your stay at Hilton Garden Inn Tanger City Center.We are delighted to hear that you found our staff helpful and friendly during your time with us. Providing exceptional service is at the heart of what we do, and it is always gratifying to receive such kind feedback from our guests.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Should you need any assistance with your next booking or have any special requests, please do not hesitate to reach out to us.Brighthearted RegardsAwa DIAKHATEHotel Manager

10/10 Fremragende

Gustavo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing property
Overnattede 1 nat i april 2024
Svar fra Awa D den 25. apr. 2024
Dear Gustavo,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at Hilton Garden Inn Tanger City Center. We strive to provide our guests with a wonderful experience, and we're delighted that you found our property amazing. Your satisfaction is our top priority, and we hope to welcome you back for another amazing stay in the future!Brighthearted Regards Awa DIAKHATE Hotel Manager

10/10 Fremragende

Alannah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved staying here. We had a beautiful view from our hotel room and the customer service from the staff was excellent. They really care about your enjoyment, comfort and safety. Sophie at the front desk always had a smile on her face and was very helpful during our stay. The other lady who checked us in but I cannot remember her name was nice as well. Najoua from house keeping was so sweet and kind. I would definitely come back the next time I’m in Tangier.
Overnattede 2 nætter i marts 2024
Svar fra Awa D den 30. mar. 2024
Dear Alannah,Thank you for choosing to stay with us and for taking the time to share your experience. We are thrilled to hear that you had a wonderful stay and that you enjoyed the beautiful view from your room.It's delightful to know that you appreciated the excellent customer service provided by our staff. Sophie and Najoua will be delighted to hear your kind words, as we strive to ensure that our guests feel cared for, comfortable, and safe throughout their stay.We are grateful for your recommendation and look forward to welcoming you back on your next visit to Tangier. Should you need any assistance with your future reservations, please do not hesitate to reach out to us.Brighthearted RegardsAwa DIAKHATEHotel Manager

10/10 Fremragende

Erslan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stay at hilton tangier was very good the lobby smells great with oud and room was clean. Area around is walkable and was also safe. All amenities and necessities are easily accessible, theres a mall nearby where you can buy anything you want, you can take taxi to any tangier famous locations/medina etc and we enjoyed that. Just be careful with the taxi fares as some may charge a lot until you figure out what is a good rate. Tangier is beautiful and worth a visit. We also visited Tarifa spain for a day trip on the ferry as the port is nearby. I reccomend this location.
Overnattede 2 nætter i marts 2024
Svar fra Awa D den 11. mar. 2024
Dear Erslan,Thank you for sharing your experience of your stay at Hilton Garden Inn Tanger City Center.We are delighted to hear that you had a very good stay with us and that you enjoyed the pleasant aroma of oud in our lobby, as well as the cleanliness of your room. It's wonderful to know that you found the surrounding area walkable, safe, and conveniently located near all amenities and necessities. We're glad you were able to explore Tangier's famous locations and the vibrant Medina, and we appreciate your advice to be cautious with taxi fares.It's fantastic that you had the opportunity to visit Tarifa, Spain, for a day trip on the nearby ferry. We're thrilled that you found Tangier beautiful and worth a visit.Thank you for recommending our hotel. We hope to welcome you back for another memorable stay in the future.Brighthearted RegardsAwa DHotel Manager

10/10 Fremragende

Peter

Overnattede 2 nætter i februar 2024
Svar fra Awa D den 15. feb. 2024
Dear Peter,Thank you so much for your wonderful 10/10 rating! We're thrilled to hear that you had a fantastic stay with us. Your positive feedback is truly appreciated, and it motivates us to continue delivering exceptional service to our valued guests.If there's anything specific that made your stay memorable, or if you have any suggestions for improvement, we would love to hear more about it. Your insights are invaluable to us as we strive to provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back in the future for another outstanding stay at Hilton Garden Inn Tanger City Center.Brighthearted Regards

10/10 Fremragende

Tomas, Cairo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. Well appointed rooms with very comfortable bed. And great view of the bay!
Overnattede 1 nat i januar 2024
Svar fra Awa D den 29. jan. 2024
Dear Tomas,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our staff very friendly and enjoyed the well-appointed rooms, complete with comfortable beds and a great view of the bay.Providing exceptional service and comfortable accommodations is our top priority, and we're thrilled that we could make your stay memorable. Your kind words are truly appreciated, and we'll be sure to pass along your compliments to our team.We hope to have the pleasure of welcoming you back for another wonderful stay in the future at Hilton Garden Inn Tanger City Center.Brighthearted regards,Awa DIAKHATEHotel Manager

8/10 Udmærket

Sandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Esta muy bien ubicado. Cerca al centro comercial y puedes ir caminando a la Medina. El desayuno muy bueno y variado.
Overnattede 1 nat i januar 2024
Svar fra Awa D den 9. jan. 2024
Dear Sandra,Thank you for your wonderful review! We're thrilled to hear that you found our location very convenient, close to the shopping center, and within walking distance to the Medina. It's great to know that you enjoyed the diverse and delicious breakfast. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay at Hilton Garden Inn Tanger City Center.Brighthearted regardsAwa DHotel Manager

4/10 Dårligt

Ashraf

Overnattede 1 nat i januar 2024
Svar fra Awa D den 10. jan. 2024
Dear Ashraf,Thank you for taking the time to provide your feedback. We're sorry to hear that your experience fell short of expectations. Your satisfaction is our top priority, and we would appreciate the opportunity to address any specific concerns you may have. Please feel free to contact us directly so we can better understand your experience and work towards making improvements.We look forward to hearing back from you.Brighthearted regardsAwa DHotel Manager

8/10 Udmærket

MOHAMED

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice location.
The location was super convenient for a short visit to Tanger, The staffs were friendly and welcoming. Wow! Had a-lot of option in the breakfast and the timing was nice specially closing time 11am instead of traditional 10am. Overall i enjoyed my stay.
Overnattede 1 nat i december 2023
Svar fra Awa D den 9. jan. 2024
Dear Mohamed,Thank you for sharing your fantastic experience with us! We're delighted to hear that our super convenient location, friendly and welcoming team, and the diverse breakfast options made your short visit to Tangier enjoyable. We appreciate your positive feedback, and it's wonderful to know that the extended breakfast hours added to your overall satisfaction.We look forward to welcoming you back for another enjoyable stay at Hilton Garden Inn Tanger City!Brighthearted regards,Awa DHotel Manager

10/10 Fremragende

Othmane

Overnattede 3 nætter i december 2023
Svar fra Awa D den 9. jan. 2024
Dear Mounir,Thank you so much for taking the time to leave us a 5/5 review! We truly appreciate your positive feedback. We're delighted to know that you had a great experience with us. If there's anything specific that you loved about your stay, feel free to share it with us. We look forward to the pleasure of hosting you again in the future at Hilton Garden Inn Tanger City Center.Brighthearted regardsAwa DHotel Manager

10/10 Fremragende

Mounir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i december 2023
Svar fra Awa D den 8. jan. 2024
Cher Mounir,Un grand merci pour votre évaluation exceptionnelle ! Nous sommes ravis de voir que vous avez passé un séjour agréable chez nous et que notre service a répondu à vos attentes. Votre satisfaction est notre plus grande récompense.Merci encore d'avoir choisi le Hilton Garden Inn Tanger City Center et nous sommes impatients de vous revoir bientôt !Brighthearted Salutations

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Robinet de douche impossible à tourner avec les mains mouillées.
Overnattede 7 nætter i december 2023
Svar fra Awa D den 8. jan. 2024
Cher client,Nous vous remercions d'avoir partagé vos commentaires avec nous. Nous sommes désolés d'apprendre que vous avez rencontré des difficultés avec le robinet de douche pendant votre séjour. Votre confort est notre priorité, et nous regrettons que cette expérience ait affecté votre satisfaction.Votre confort et votre bien-être sont de la plus haute importance pour nous.Au plaisir de vous accueillir à nouveau dans un proche avenir.Brighthearted Salutations

4/10 Dårligt

Kirk, Opp

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
We are a family of 5, including two young children. The rooms we were given were smoking rooms, and the strong smell of smoke in the rooms was overwhelming. We would have appreciated being asked our preference at check in because we unfortunately did not enjoy our stay as a result of this.
Svar fra Awa D den 27. dec. 2023
Dear Kirk,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at Hilton Garden Inn Tanger City Center. It is disheartening to learn that the smoking-room assignment affected your overall experience, especially as a family with young children.We understand the importance of a comfortable and enjoyable stay, and we regret that this aspect fell short of your expectations. Please know that your comments have been noted, and we will review our check-in procedures to ensure we better cater to our guests' preferences in the future.Your feedback is invaluable, and we appreciate your understanding. We would love the opportunity to make it up to you on a future visit. If you plan to return, please contact our reservations team in advance, and we will do our utmost to ensure you have a seamless and pleasant stay.Once again, we apologize for any inconvenience caused, and we hope to have the pleasure of welcoming you back for an improved experience.Brighthearted regards,Awa DIAKHATEHotel Manager

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent service!
Excellent service!
Overnattede 1 nat i december 2023
Svar fra Awa D den 25. dec. 2023
Dear Thomas,Thank you for choosing Hilton Garden Inn Tanger City Center and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Tangier.Brighthearted Regards,Awa DIAKHATEHotel Manager

10/10 Fremragende

Lotfi

Overnattede 1 nat i december 2023
Svar fra Awa D den 25. dec. 2023
Dear Lotfi,Thank you for choosing Hilton Garden Inn Tanger City Center and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Tangier.Brighthearted Regards,Awa DIAKHATEHotel Manage

2/10 Forfærdeligt

Abdur

Overnattede 1 nat i december 2023
Svar fra Awa D den 25. dec. 2023
Dear Abdur,Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. Please accept our sincere apology if your stay was not up to your expectation. Kindly send us more details on my email address awa.diakhate@hilton.com in order to investigate and take the necessary actions.We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.Brighthearted Regards,Awa DIAKHATEHotel Manager

10/10 Fremragende

Aziz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was nice
Overnattede 2 nætter i november 2023
Svar fra Awa D den 20. nov. 2023
Cher Monsieur Aziz,Nous sommes ravis d'apprendre que vous avez adoré votre séjour parmi nous. Vos éloges envers notre équipe polie et serviable, la qualité de la nourriture et la propreté des lieux sont très appréciés. Nous espérons avoir le plaisir de vous accueillir à nouveau au Hilton Garden Inn Tanger City CenterBrighthearted Salutations.

10/10 Fremragende

Youssef

Overnattede 2 nætter i november 2023
Svar fra Awa D den 25. dec. 2023
Dear Youssef,Thank you for choosing Hilton Garden Inn Tanger City Center and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Tangier.Brighthearted Regards,Awa DIAKHATEHotel Manage

10/10 Fremragende

Aziz

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
J’ai adoré , personnels polis et serviables . Nourriture et propreté 10/10 💕
Overnattede 1 nat i november 2023
Svar fra Awa D den 20. nov. 2023
Cher Monsieur Aziz,Nous sommes ravis d'apprendre que vous avez adoré votre séjour parmi nous. Vos éloges envers notre équipe polie et serviable, la qualité de la nourriture et la propreté des lieux sont très appréciés. Nous espérons avoir le plaisir de vous accueillir à nouveau au Hilton Garden Inn Tanger City CenterBrighthearted Salutations.

8/10 Udmærket

Anouar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Firstly I would like to thank Miss. Rajae she was wonderful and she was very kind, thank you so much Rajae. The guys outside at the parking in front of the hotel thank you all. What I really did not like is the waiting time to take the elevator. They have to do something about it, it takes too long. Sometimes more than 15min and the elevator is too small. Other than that rooms are nice and the hotel has a good location
Overnattede 11 nætter i oktober 2023
Svar fra Awa D den 14. nov. 2023
Dear Anouar,Thank you for sharing your feedback following your stay at Hilton Garden Inn Tanger City Center. We appreciate your kind words about Miss Rajae and the parking team. We will ensure that your appreciation reaches themand we're glad they contributed positively to your experience.However, we apologize for the inconvenience you faced with the waiting time for the elevator. We understand the importance of a smooth and timely elevator experience for our guests.We're pleased to hear that you found the rooms nice and appreciated the hotel's good location. Your satisfaction is our priority and we will use your comments to enhance the overall guest experience. We look forward to welcoming you back for an even more enjoyable stay.Brighthearted regards

10/10 Fremragende

Khalid

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Awa D den 13. nov. 2023
Dear Khalid,Thank you for taking the time to share your positive experience and we're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay. If you have any specific preferences or requests for your next visit, please feel free to share them with us.Brighthearted regards,

10/10 Fremragende

Mohammed

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Awa D den 13. nov. 2023
Dear Mohammed,Thank you for taking the time to share your positive experience and we're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay. If you have any specific preferences or requests for your next visit, please feel free to share them with us.Brighthearted regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenable
Points forts : calme, propreté et proximité Personnel à la réception à renforcer. Téléphoner 3 fois sans avoir quelqu'un est juste pas normal. Les équipements dans la chambre méritent d'être vérifiés plutôt que de demander ce qui manque. Les oreillers ne sont pas confortables
Overnattede 2 nætter i november 2023
Svar fra Awa D den 7. nov. 2023
Madame, Monsieur,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous et d'avoir évoqué à la fois nos points forts et les aspects que nous pouvons améliorer. Vos commentaires sont précieux pour nous, car ils nous aident à maintenir notre niveau d'excellence.Nous sommes ravis de savoir que vous avez apprécié le calme, la propreté et la proximité de notre établissement. Cependant, nous sommes désolés d'apprendre que vous avez eu des difficultés à contacter notre réception par téléphone. Nous comprenons que c'est une source de frustration et nous allons certainement travailler sur le renforcement de notre personnel à la réception pour améliorer la réactivité et la disponibilité.Nous prenons note de vos remarques sur les équipements dans la chambre. Vérifier et maintenir nos équipements est essentiel pour offrir un séjour confortable à nos clients. Nous allons prendre des mesures pour nous assurer que tout est en ordre dans les chambres.Nous sommes désolés d'apprendre que les oreillers n'étaient pas à la hauteur de vos attentes. Nous prenons en compte cette remarque et examinerons la possibilité d'améliorer le confort des oreillers pour nos clients.Nous apprécions votre retour d'information et espérons avoir l'opportunité de vous offrir une expérience améliorée lors de votre prochaine visite au Hilton Garden Inn Tanger City Center.Brighthearted Salutations,

8/10 Udmærket

Gloria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Place comfortable. Food very tasty and enjoyable. Staff friendly, accommodating. A great place to stay at a good price and convenient location.
Overnattede 2 nætter i oktober 2023
Svar fra Awa D den 6. nov. 2023
Dear Gloria,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our place comfortable, the food tasty and enjoyable, and our staff friendly and accommodating.We take pride in providing a welcoming and comfortable environment for our guests and your positive comments affirm our commitment to excellence.We are pleased to know that you found our pricing fair and our location convenient. It is our goal to offer a great value for our guests, and we're glad to see that you appreciated it.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. If you have any special requests or needs for your next stay, please don't hesitate to reach out to us.Brighthearted regards,

8/10 Udmærket

Ghita

Overnattede 2 nætter i oktober 2023
Svar fra Raouf BENCHEDLI den 2. nov. 2023
Dear Ghita, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Fremragende

Britt-Helen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2023
Svar fra Raouf BENCHEDLI den 2. nov. 2023
Dear Helen, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

8/10 Udmærket

Khaled

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good hotel
Overnattede 9 nætter i september 2023
Svar fra Raouf BENCHEDLI den 19. okt. 2023
Dear Khaled, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Fremragende

Edward J

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Raouf BENCHEDLI den 19. okt. 2023
Dear Edward, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Upon check-in we were given a room with a very nice sea view, but it was a smoking room that smelled terrible. We asked to move to a non-smoking room, but we were told there were non left, only smoking rooms were available. We attempted to do a load of self-serve laundry but the only dryer was broken. The staff were very nice and helpful, especially the front desk and our maid, Amih. The staff was the best part of the stay.
Overnattede 4 nætter i september 2023
Svar fra Awa D den 26. okt. 2023
Dear Guest,Thank you for sharing your recent experience with us. We sincerely appreciate your feedback, and we're delighted to hear that you enjoyed the beautiful sea view from your room and found our staff to be very nice and helpful.We apologize for the inconvenience you encountered with the initial room assignment, as we understand the discomfort of a smoking room, and the unavailability of non-smoking rooms was not ideal. Additionally, we regret that the self-serve laundry experience was less than satisfactory due to a broken dryer.Your positive comments about our team are greatly appreciated. They are a testament to our commitment to delivering excellent service and ensuring our guests have a pleasant stay.We hope that you'll consider giving us another opportunity to provide you with an even more enjoyable experience in the future. If you do, please feel free to reach out to us in advance, and we'll do our best to accommodate your preferences.Thank you for choosing Hilton Garden Inn Tanger City Center, and we look forward to welcoming you back.Warm regards,

8/10 Udmærket

Jacques

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Great overall value and amazing breakfast choices
Overnattede 2 nætter i september 2023
Svar fra Raouf BENCHEDLI den 7. sep. 2023
Dear Jacques, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

6/10 Okay

catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Raouf BENCHEDLI den 29. aug. 2023
Dear Catherine, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Fremragende

Alessandro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice personell clean rooms, always helpful and kind
Overnattede 5 nætter i august 2023
Svar fra Raouf BENCHEDLI den 29. aug. 2023
Dear Alessandro,Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

2/10 Forfærdeligt

Nabil

Overnattede 1 nat i august 2023
Svar fra Raouf BENCHEDLI den 23. aug. 2023
Dear Nabil, Thank you for taking the time to share your experience. Based on your rating, we were concerned to learn your disappointment regarding the experience that you received recently at our property. Your loyalty is very appreciated and we hope you will consider staying with us and have a chance to welcome you back in the nearest future. Best regards,

10/10 Fremragende

Juan Miguel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Muy buen hotel
Un hotel impresionante. Cerca del paseo marítimo. Muy limpio y cuidado. Recomendable
Overnattede 4 nætter i april 2023
Svar fra Raouf BENCHEDLI den 21. aug. 2023
Dear Juan Miguel, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

6/10 Okay

renato

La camera non aveva asciugamani a sufficienza il terzo letto non era pronto e mancava l’asciugacapelli
Overnattede 1 nat i august 2023
Svar fra Raouf BENCHEDLI den 21. aug. 2023
Dear Renato, Thank you very much for choosing to stay at Hilton Garden Inn Tanger City Center and for dedicating your time for posting your review.We take into account your comment and work continuously to improve our service. We look forward to welcoming you back again on your next visit to Tangier. Kindest Regards,

8/10 Udmærket

Arifa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location. Fantastic rooms and amenities, including a self serve washer dryer facility on-site! Our days were turbocharged with hot custom made breakfast options, and well informed staff who helped navigated the days itinerary with great suggestions. A special shout out to Fatima Zehra, Nada and Champs for the warm welcome and greetings every morning. Hilton you lived up to Your Brand by the people who make the experience worth it !
Overnattede 3 nætter i august 2023
Svar fra Raouf BENCHEDLI den 16. aug. 2023
Dear Arifa, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

8/10 Udmærket

Mohammed

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vriendelijk personeel en zeer goede ligging.
Overnattede 3 nætter i august 2023
Svar fra Raouf BENCHEDLI den 16. aug. 2023
Dear Mohammed, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

6/10 Okay

Mehmet

Forretningsrejsende
Lacks amenities.
Overnattede 7 nætter i august 2023
Svar fra Raouf BENCHEDLI den 16. aug. 2023
Dear Mehmet, Thank you very much for choosing to stay at Hilton Garden Inn Tanger City Center and for dedicating your time for posting your review.We take into account your comment and work continuously to improve our service. We look forward to welcoming you back again on your next visit to Tangier. Kindest Regards,

6/10 Okay

Christopher

Overnattede 1 nat i august 2023
Svar fra Raouf BENCHEDLI den 29. aug. 2023
Dear Christopher, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

8/10 Udmærket

Juan Feranndo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bien !!
Overnattede 1 nat i august 2023
Svar fra Raouf BENCHEDLI den 8. aug. 2023
Dear Juan Feranndo,Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

2/10 Forfærdeligt

Laura

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale, værelsets komfort
Terrible service!!
Security was great. Nice hotel, but terrible service!!! We booked NON-smoking family connecting rooms months ago. I could tell there was some issue when the two girls at the front desk were looking at the screen for a long time. They gave us our keys and upon arriving in our rooms we realize immediately they put us on a smoking floor. We go back to the front desk and are told they are sold out of all connecting rooms except the smoking ones. I show my confirmation and that I booked a non-smoking room, and they said they can give us two rooms next to each other but they’d both have king beds. This was unacceptable because we have teens, a boy and a girl, and specifically booked a room with separate beds that connected to ours. I was not comfortable being separated from our children in a foreign country. Finally they “upgraded” us to sea view rooms so the kids could have separate beds, but we were still separated from them. We also had to wait for over an hour for our luggage. Finally I had to go to the front desk to ask for it; it was just sitting on a cart in the lobby. We also asked for a new duvet because ours had a stain it looked like it was not a fresh one. Didn’t get it so had to wait for housekeeping late at night when we wanted to sleep. We were only in Tangier for one night and did not appreciate wasting two hours on check in issues and waiting for our luggage. A manager should have come out to expressly apologize and they should have done more for us.
Overnattede 1 nat i august 2023
Svar fra Raouf BENCHEDLI den 8. aug. 2023
Dear Laura,Thank you very much for taking the time to share your review. We truly value our guest feedback and it is through that we find ways to continually enhance our services. It is with regret to acknowledge that your stay was not as enjoyable as you expected it to be.We deeply apologize for the inconveniences you experienced, and we hope you’ll give us an opportunity to welcoming you back in the near future.Kindest Regards,

2/10 Forfærdeligt

Younis

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worse experience to stay in this hotel
Overnattede 3 nætter i juli 2023
Svar fra Raouf BENCHEDLI den 5. aug. 2023
Dear Younis, Thank you very much for taking the time to share your review. We truly value our guest feedback and it is through that we find ways to continually enhance our services. It is with regret to acknowledge that your stay was not as enjoyable as you expected it to be.We deeply apologize for the inconveniences you experienced, and we hope you’ll give us an opportunity to welcoming you back in the near future.Kindest Regards,

10/10 Fremragende

Oisila

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super
Overnattede 1 nat i juli 2023
Svar fra Raouf BENCHEDLI den 5. aug. 2023
Dear Oisila, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,